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Case study
Publication date: 24 September 2018

Workplace discipline for an employee’s resilience at Indian bank

Lata Bajpai Singh and Anita Singh

Human resource management, Employee relations, Strategic human resource management.

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Abstract

Subject area

Human resource management, Employee relations, Strategic human resource management.

Study level/applicability

The given case study is to be used by graduate and post-graduate students of Management in the courses of Human Resource Management & Employee Relations. The case may also be used for the discussions on the concepts such as discipline, disciplinary enquiry, grievance settlement procedure, workplace counseling and strategic human resource management.

Case overview

The given case study is hypothetical in nature and meant for academic purpose and classroom teaching. In the given case study, the authors present a grievance settlement mechanism of a banking sector organization. The case study is about a grievance and its settlement of a sales executive in the branch office through the involvement of other senior officials at the workplace. The case study is useful to understand the significance of disciplinary issues, grievance settlement and domestic enquiry and counseling at the workplace.

Expected learning outcomes

The learning objective of the case is to make students understand the significance and various aspects of employee relations at the workplace. It aims at making students familiar with the requirement of discipline, focus on grievance settlement procedure and conducting disciplinary inquiry. The case study further has purpose to make students learn about the importance of counseling and be familiar with steps in counseling for handling real-life situations in their career.

Supplementary materials

Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

Subject code

CSS 6: Human Resource Management.

Details

Emerald Emerging Markets Case Studies, vol. 8 no. 3
Type: Case Study
DOI: https://doi.org/10.1108/EEMCS-08-2016-0179
ISSN: 2045-0621

Keywords

  • Employee attitudes
  • Employee behaviour
  • Discipline
  • Human resource management

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Article
Publication date: 17 August 2020

Linking conservation of resource perspective to personal growth initiative and intention to leave: role of mediating variables

Shalini Srivastava and Lata Bajpai

The present study intends to explore the underlying mechanism of the effect of personal growth initiative on employee engagement and intention to leave, in the presence of…

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Abstract

Purpose

The present study intends to explore the underlying mechanism of the effect of personal growth initiative on employee engagement and intention to leave, in the presence of openness to experience and neuroticism as mediating variables. Support from conservation of resource theory and action regulation theory were taken to study the variables.

Design/methodology/approach

A time span of four months was taken to collect data from 382 employees belonging to hotel industry of Delhi NCR region of India. Structure equation model and mediation analysis were used in the present study.

Findings

A positive association was found between personal growth initiative, engagement and openness to experience and a negative association was found between personal growth initiative, engagement, neuroticism and intention to leave. Openness to experience and neuroticism acted as partial mediators.

Research limitations/implications

The researchers have collected the data only from service sector organizations. Hence, there is scope for a cross sectional, longitudinal and experimental intervention–based study to generalize the findings of the study. We also suggest to check the mediating effect of other constructs on the different aspects of well-being of employees at the workplace. Apart from it, if personal growth initiative among employees has a causal role to play for different outcomes, a meta-analysis based on the antecedents and consequences of personal growth initiative would be beneficial. It would further reveal many more insights and possible research themes.

Practical implications

Our results present significant practical implication for professionals engaged in day-to-day corporate affairs. As the managers at the workplace around the globe get heavily involved in decision making, and they are prone to observe negative information than the positive set of information, in the presence of both.

Social implications

With the help of the study, society can be better conscious of literature related to personality, PGI and its outcome. This way, prospective professionals can understand the significance of personality along with PGI and harness their character accordingly. This would further contribute to prepare young professionals and also fill the supply demand skill gap in the industry and society at large. Any type of imbalance would harm the sustainability of the employment cycle in society.

Originality/value

Due to limited literature available in management research on the topic, the researchers of the presented study selected personal initiative as the foundation of personal growth initiative. It has been seen that despite extensive work and interest of researchers, there is a difference in the concept and practice of employee turnover intentions. It is believed that research on human physiology and psychology affect the understanding about organizational research.

Details

Personnel Review, vol. 50 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/PR-10-2019-0548
ISSN: 0048-3486

Keywords

  • Personal growth initiative
  • Intention to leave
  • Employee engagement
  • Neuroticism
  • Openness to experience
  • India

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Article
Publication date: 4 December 2020

Academic burnout and student engagement: a moderated mediation model of internal locus of control and loneliness

Lata Bajpai Singh, Alok Kumar and Shalini Srivastava

This paper aims to assess the relationship between academic burnout-student engagement relationships on management students of the Delhi-NCR region of Northern India. It…

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Abstract

Purpose

This paper aims to assess the relationship between academic burnout-student engagement relationships on management students of the Delhi-NCR region of Northern India. It further attempts to study the moderating impact of internal locus of control and mediating impact of loneliness on the academic burnout-student engagement relationship.

Design/methodology/approach

The data was collected using standardized instruments from 264 respondents. Descriptive statistics, correlation and moderated-mediated regression analysis were used to test the hypotheses.

Findings

The study found a negative association between student engagement and academic burnout and loneliness. A positive association between academic burnout and loneliness and a moderating impact of internal locus of control on academic burnout and student engagement relationship. Loneliness acted as a partial mediator for the moderated relationship between the academic burnout-student engagement relationship.

Research limitations/implications

Sample size and sampling units are the limitations of the study.

Practical implications

The conclusion of the presented study offers different inferences including validating the self-determination theory (Ryan and Deci, 2000) and possible courses of actions to be taken by academic institutions and students themselves. It ranges from careful investigation of student’s behaviors, design and implements collaborative projects along with student’s involvement in social networking based groups for collaborations and help.

Social implications

With the help of the study, the society including parents, family, friends, officials and academicians at educational institutions can offer useful insights to students through recreational and social activities for behavior modifications.

Originality/value

The major contribution of the study is to understand the psyche of the budding professionals perceiving increased stress and pressure. Limited studies are found in the Indian context and no studies in the past have used the study variables together. Internal locus of control as a personality variable has not been studied with respect to student’s burnout and engagement. Furthermore, none of the studies done in the past have deliberated upon loneliness with respect to the student community.

Details

Journal of International Education in Business, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/JIEB-03-2020-0020
ISSN: 2046-469X

Keywords

  • Loneliness
  • Burnout
  • Engagement and internal locus of control
  • Management students
  • India
  • Engagement
  • Locus of control

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Article
Publication date: 1 July 2020

Towards a confluence: disability inclusion and organizational change

Vasanthi Suresh and Lata Dyaram

Despite increased attention towards workplace disability in global and local development agenda, mainstream inclusion of persons with disability continues to be a…

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Abstract

Purpose

Despite increased attention towards workplace disability in global and local development agenda, mainstream inclusion of persons with disability continues to be a challenge for most organizations. This paper aims to explore how organizations can be facilitated for adapting to the need and responsibility for change, towards evolving into disability inclusive workplaces.

Design/methodology/approach

This paper uses an inter-domain approach by linking organization change and development models to Indian indigenous disability management literature.

Findings

This review indicates that in comparison with the other dimensions of diversity, disability brings unique challenges that need a differentiated management approach. Further, it finds a strong base for organizations to approach disability management as a strategic and transformative change initiative, aligning with some of the proven change and organization development (OD) interventions.

Research limitations/implications

This paper draws implications for disability management and highlights the need for a practice perspective towards disability management and OD.

Originality/value

This paper provides an integrated view of critical factors influencing workplace disability management and OD.

Details

Journal of Indian Business Research, vol. 12 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/JIBR-03-2019-0068
ISSN: 1755-4195

Keywords

  • Person(s) with disability (PwD)
  • India
  • Workplace diversity management
  • Workplace disability management
  • Organization development and change
  • Inclusive workplaces

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