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Based on a sample of 101 teachers from 14 aided secondary schools in Hong Kong, a survey was conducted in March‐April 1994 to collect data about organizational values in schools and teachers’ feelings. Two new instruments, the “School values inventory” and the “Teachers’ feelings questionnaire”, were developed for this study. Using LISREL computer program to analyse the data, builds a linear structural equation model of school values and teachers’ feelings. The result is a LISREL model of school values and teachers’ feelings which indicates that cultural linkage in schools promotes teachers’ feelings of commitment, job satisfaction, sense of community and order and discipline, whereas bureaucratic linkage undermines such feelings. Implies that school principals should resort more to cultural linkages as the strategies to bind people together and to give people meaning in their work.

Describes the development and testing in a factory setting of a model of the employee organizational commitment process. Extended from early work in the field, the commitment‐performance model (C‐P model) builds up a structure which links effort and continuance commitment with employee expertise and behaviour. Survey data gathered in a multi‐division, labour‐intensive garment manufacturer in New Zealand form the basis of the empirical element which underpins the study. Uses LISREL (linear structural relationships) methodology to establish that the C‐P model is well specified and provides a framework for performance evaluation at the test site. Points the way to improve performance and reduce voluntary withdrawal using LISREL output to plan interventions in areas which the C‐P model indicates will enhance commitment in a balanced and cost‐effective way.

The purpose of this paper is to survey, systemize and analyse the e‐readiness of small and medium‐sized enterprises (SMEs) and determine which new technologies can be applied to build a digital business ecosystem (DBE) for SMEs. Based on the results of a survey, the authors' objectives are to propose an adequate solution system that uses open source solutions for the SME through the development of a prototype based on a DBE concept.

On the resulting principal components, the authors applied the variance analysis and built two LISREL (a linear structural equation system involving multiple indicators of unmeasured variables) models. LISREL can handle a wide array of problems and models. Based on a survey, an open source prototype solution was developed based on DBE philosophy.

The authors defined different clusters. An SME can then find within the clusters further methods that could be important for their business. The authors developed two LISREL models, aiming to examine the factors that impact the use of the community applications and how they impact them, as well as the factors that impact the increase of the on‐line sales. Based on the survey, a prototype system was designed and created that can be used for the set‐up of digital business networks.

The paper proposes an adequate solution system that uses open source solutions for the SMEs through the development of a prototype based on a DBE concept.

Building DBEs helps to create and operate value chains that help enterprises to extend their markets. Through their help, the inquirers and buyers get to know the elements of the value chain, and can therefore make decisions much easier. The paper shows how to define e‐attributes of SMEs and clusters to build and use a DBE system for them.

This article deals with the determination of the benefits of environmental assets, involving an application for noise. In determining these benefits the so‐called Cost of Illness Method is applied. An important part of the research is the estimation of the relationship between environmental pollution (noise) and the number of lost workdays. This relationship is estimated by using the Lisrel technique with latent variables. The empirical results show that, for the sample concerned, a relationship between noise and lost workdays does not exist. The research also shows that noise causes annoyance and that annoyance influences people′s wellbeing negatively.

The paper aims to introduce a reliable and valid green Leadership in Energy and Environmental Design (LEED) servicescape measure (i.e. one that utilises extraordinary leadership in energy and environmental design supporting green building design, construction, and operations) that examines the direct effects of the physical environment on consumers' evaluation of a service encounter. In addition, the mediating effects of service quality perception, customer satisfaction, and consumers' attitude toward a service provider are considered.

The study is based on a sample of 522 Brazilian respondents' evaluation of their experience with the green LEED servicescape. A comprehensive research model and its moderating effects are investigated using LISREL model. The LISREL model consists of two parts: the measurement model and the structural equation model. The measurement model specifies how latent variables or hypothetical constructs depend upon or are indicated by observed variables. It describes the measurement properties (reliabilities and validities) of the observed variables. The structural equation model specifies the causal relationships among the latent variables, describes the causal effects, and assigns the explained and unexplained variance. The LISREL method estimates the unknown coefficients of a set of linear structural equations. It is particularly designed to accommodate models that include latent variables, measurement errors, namely reciprocal causation, simultaneity, and interdependence in both dependent and independent variables.

Overall, the study provided significant support (p≤0.05) for seven of eight hypotheses with the eighth marginally supported by the data. Specifically, the results suggest that consumers' perceptions of the green servicescape have a direct effect on their service quality perceptions and on their overall satisfaction with the environment. Findings also suggest that a consumer's perception of service quality has a direct effect on their level of satisfaction with the service environment, and satisfaction along with service quality has a direct effect on a consumer's attitude‐towards‐a green service provider. The consumers' attitude‐towards‐a green service provider influences their purchase intentions.

A reliable and valid green LEED servicescape measurement scale is introduced to the literature.

The purpose of this paper is to construct a model for factors that affect on‐line consumer behavior intentions and post‐purchasing behavior by: integrating the decomposed theory of planned behavior, technology acceptance model, and relationship quality; identifying the difference of industries in their effect on consumer behavior; and inferring management implications from implementing empirical data analysis based on the structural equation model.

The paper investigates samples of banking and travel agents' customers in Taiwan, selected from four metropolitan areas, using stratified random sampling and LISREL hypotheses testing.

The paper finds differences in the management of banking and tourism industries, regarding professional “brand image”; the affect of “subjective norm”; “perceived risk” and “gap of perceived service quality.” “Product involvement” has no significant influence on “actual behavior”. Intervening variables such as product attribute, personal character of consumers exist in the relationship of product involvement and actual behavior.

The paper combines different theories and discusses many variables, so the verification and explanation of this study model may not be complete enough. It is suggested that researchers may aim at a single theory and discuss fewer variables to give a more comprehensive and deepened argumentation.

This paper gives very useful, practical marketing suggestions for person‐based services.

The value of this paper lies in its presentation of a model for factors that affect on‐line consumer behavior intentions and post‐purchasing behavior.

The purpose of this paper is to examine the nature of the strategic planning‐performance relationship by drawing on data from a sample of Turkish firms.

The sample frame for the study was derived from the database of the Istanbul Chamber of Industry's 500 largest Turkish manufacturing companies and the database of companies quoted on the Istanbul Stock Exchange. Based on a postal survey, 135 usable questionnaires were returned. Using LISREL causal modeling the moderating effects of a set of contingency factors on the relationship between formal strategic planning and firm performance were investigated.

The findings show that there is a good deal of support for the study's hypotheses. A strong and positive relationship was formed between formal strategic planning and firm performance, which tends to confirm the arguments of the prescriptive strategic management literature. The test results also verify the moderating roles of environmental turbulence, organization structure and firm size on the strategic planning‐performance link.

Strategic planning and its key dimensions represent a subtle and complex activity, and that to obtain rich data on such phenomena may be best accomplished through research methods that employ qualitative data gathering techniques. Incorporation of qualitative performance measures, in addition to financial measures would enrich our understanding of the planning‐performance relationship.

After almost a decade of relative neglect perhaps this research issue will again begin to attract the kind of attention that it deserves. Although strategy is often considered to be a universal practice, it is better thought of as many different crafts, varying according to its different contexts. So, the impact of various contexts on the planning‐performance relationship should be taken into account.

Prior studies that have examined strategic planning‐performance relationship have tended to focus on firms from industrialized countries. This is one of the first studies that has explicitly modeled and empirically tested the relationship in an emerging country context.

This paper presents an analysis of price and service quality effects through customer satisfaction on customer loyalty and recommendations in a business‐to‐business setting of mortgage credit. The research question is examined based on returned questionnaires from the largest companies in Denmark. An initial study applying LISREL does not support a full model including the five‐factor structure of the SERVPERF model. The further LISREL analysis however gives statistical evidence of a recursive model that explains willingness to recommend by customer loyalty and customer satisfaction, customer loyalty by customer satisfaction and customer satisfaction by price, assurance and reliability.

The purpose of this paper is to investigate whether students' perceptions of their school environment and their adjustment to school are associated with health outcomes across gender and age groups.

Data from the cross‐sectional international Health Behavior in School‐aged Children Survey of the year 2002 (n=162 306) were analyzed. A structural equation model (LISREL) specified social school climate and school demands influencing, school adjustment (achievement and liking of school). The latter aspects were assumed to influence the health outcomes general health item, life satisfaction and multiple psychosomatic symptoms. Analyses were repeated across gender and age (11, 13 and 15 years).

The specified LISREL model fitted the data well on the entire sample as well as for age and gender subgroups (RMSEA=0.043‐0.054). Overall, girls' general perceived health and life satisfaction seemed to be more strongly affected by the school environment than boys'. Age affected the goodness of fit of the model and reduced the strength of the relationship between school pressure and school adjustment. In all subgroups, the relationship between better school perceptions and better subjective health and life satisfaction were supported by the analyses.

Reported findings are limited to the cross‐sectional study design which precludes causal inferences. Further research using longitudinal data is warranted to confirm the findings.

Relationships between school environment and school adjustment and health‐related outcomes revealed the relative importance of school social climate and demands for school adjustment and through the latter in determining subjective health and life satisfaction. School social climate is a target for promoting health and well‐being of children and adolescents.

Complex statistical analyses employing structural equation modelling confirmed findings on the importance of school aspects for child and adolescents in a huge data set.