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Article
Publication date: 15 March 2024

Nan Feng, Lei Zhang, Xin Liu and Jing Xie

With the development of digitalization and interconnection, there is a growing need for enterprise customers to ensure the compatibility of the third-party components they are…

Abstract

Purpose

With the development of digitalization and interconnection, there is a growing need for enterprise customers to ensure the compatibility of the third-party components they are using in the manufacturing process, thus raising the integration requirements for the Industrial Internet platform and its third-party developers. Therefore, our study investigates the optimal integration decision of the Industrial Internet platform while considering its access price, the integration cost, and the net utility derived by enterprise customers from the third-party components.

Design/methodology/approach

We model a two-sided Industrial Internet platform that connects customers on the demand side to the developers on the supply side. We then explore the integration decision of the Industrial Internet platform and its important factors by solving the optimal profit function.

Findings

First, despite the high integration cost of third-party developers, the platform still chooses to integrate when enterprise customers derive high utility from the third-party components. Second, due to the compatibility effect, charging the enterprise customers a higher price may reduce the platform profits when these customers derive low utility from the third-party components. Third, the platform profits will increase along with the integration cost of third-party developers when it is low in the case where enterprise customers derive low utility from third-party components.

Originality/value

Our findings offer insightful takeaways for the Industrial Internet platform when making integration decisions.

Details

Industrial Management & Data Systems, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 8 January 2019

Mitsuko Maeda and Yumiko Ono

Lesson study (LS) is a professional development approach that has been attracting attention as an educational innovation since the late 1990s. The purpose of this paper is to…

Abstract

Purpose

Lesson study (LS) is a professional development approach that has been attracting attention as an educational innovation since the late 1990s. The purpose of this paper is to investigate factors that contribute to the adoption of LS by schools in developing countries without development assistance.

Design/methodology/approach

The diffusion of innovation theory was used as an explanatory device. The study examined the characteristics of LS perceived by 28 teachers in an Indonesian primary school, where LS was actively and autonomously adopted without development assistance. Data were collected from multiple sources, including interviews with some teachers and a questionnaire for all 28 teachers.

Findings

While previous studies have indicated that LS as an educational innovation lacks the ideal sets of perceived characteristics that could promote its adoption, this study found that such negative characteristics were mitigated in the Indonesian school. It also found that some of the factors facilitating LS adoption may be information on the outcomes of LS and less hierarchical relationships among teachers and professors. Furthermore, active school leadership was found to be a significant factor in this adoption.

Originality/value

Regarding adoption of LS in developing countries, previous studies focused on how development assistance works, what strategies of development assistance are necessary for introducing LS and how development assistance programs can be sustained. However, scant attention has been paid to how schools in developing countries have fared without development assistance. This study sheds light on this missing point.

Details

International Journal of Comparative Education and Development, vol. 21 no. 1
Type: Research Article
ISSN: 2396-7404

Keywords

Article
Publication date: 18 September 2018

Joanne Locke, Nick Rowbottom and Indrit Troshani

The purpose of this paper is to analyse the process by which “analogue” corporate reports produced under a “paper paradigm” are translated into a machine language as required by…

1252

Abstract

Purpose

The purpose of this paper is to analyse the process by which “analogue” corporate reports produced under a “paper paradigm” are translated into a machine language as required by digital reporting. The paper uses Austin and Searle’s linguistic speech act theory to examine how digitally translating reporting information into atomised data affects the infrastructure and practice of accounting.

Design/methodology/approach

Extensive interview and observation evidence focussed on the IFRS Foundation’s digital reporting project is analysed. An interpretive approach is informed by the concepts of L compatibility, illocution and perlocutionary acts which are drawn from speech act theory.

Findings

Two key sites of translation are identified. The first site concerns the translation of accounting standards, principles and practices into taxonomies for digital tagging. Controversies arise over the definition of accounting concepts in a site populated by accounting and IT-orientated experts. The second site of translation is in the routine production and dissemination of digital reports which impacts the L compatibility between preparers and users.

Originality/value

The paper highlights a previously unexplored field of translation in accounting and contributes a unique perspective that demonstrates that machine translation is no longer marginalised but is the “primary” text with effects on the infrastructure and practice of accounting. It extends speech act theory by applying it to the digital domain and in the context of translation between languages.

Details

Accounting, Auditing & Accountability Journal, vol. 31 no. 7
Type: Research Article
ISSN: 0951-3574

Keywords

Article
Publication date: 8 February 2016

Charles L. Martin

This paper aims to revisit Martin and Pranter’s (1989) Journal of Services Marketing article, “Compatibility Management […]”, and by doing so, heighten service scholars’ and…

5018

Abstract

Purpose

This paper aims to revisit Martin and Pranter’s (1989) Journal of Services Marketing article, “Compatibility Management […]”, and by doing so, heighten service scholars’ and practitioners’ awareness of the historical and ongoing relevance of customer-to-customer (C2C) encounters, the challenges C2C encounters pose and the opportunities for future research.

Design/methodology/approach

A combination of review and commentary approaches is taken to summarize the 1989 article, the circumstances of its conception, the topic’s intersection with contemporary service topics and to illustrate the multi-faceted nature of C2C encounters and the challenges faced in their management.

Findings

Investigated in a number of service contexts, C2C encounters continue to be relevant in a multitude of service environments where customers converge.

Research limitations/implications

Because the evolution of service scholarship and practice is collectively shaped by an infinite number of people, events and sources, the attribution of effects to only one or a few influences is a highly subjective matter of interpretation.

Practical implications

Because C2C encounters are part of customers’ service experiences and can affect their satisfaction and patronage behaviors, service organizations can benefit by their efforts to influence C2C encounters.

Social implications

The criteria customers use to react to other customers and the bases used by service organizations/personnel to manage C2C encounters may not always be morally, ethically or legally defensible. For example, the Napa Valley Wine Train incident of 2015 involved allegations of racial discrimination and intentional infliction of emotional distress.

Originality/value

The retrospective analysis contributes to the field’s understanding of the historical development of services marketing and provides fodder for future research.

Details

Journal of Services Marketing, vol. 30 no. 1
Type: Research Article
ISSN: 0887-6045

Keywords

Article
Publication date: 1 October 2006

O. Dorival, P. Rouch and O. Allix

This paper deals with numerical techniques dedicated to the predictive calculation of complex structures undergoing medium‐frequency vibrations. This field presents challenging…

Abstract

Purpose

This paper deals with numerical techniques dedicated to the predictive calculation of complex structures undergoing medium‐frequency vibrations. This field presents challenging difficulties. The first difficulty is the development of an efficient computational method because with the traditional finite element method (FEM), as the frequency increases, it becomes more expensive to control the pollution error. The second difficulty is the availability of sufficiently realistic joint models to take into account damping phenomena because in vibration problems dissipation controls the magnitude of the response directly.

Design/methodology/approach

We use the Variational Theory of Complex Rays (VTCR), an approach which effectively avoids the difficulties encountered with traditional FE techniques. Using two‐scale shape functions which verify the dynamic equation and the constitutive relation within each substructure, the VTCR can be viewed as a means of expressing the power balance at the different interfaces between substructures in variational form. New joint models which include heterogeneous mass, stiffness and damping are introduced to deal with the second difficulty.

Findings

This paper focuses on a new, substructured version of the VTCR which enables us to separate the realistically modeled substructures from the less accurate joints. The equations of the substructures are enforced exactly, whereas the interface equations are verified approximately through the minimization of an L2 residual. We show that this new formulation gives good results compared to the traditional VTCR or the FEM.

Practical implications

Although the examples presented in this paper are very simple, this new formulation shoult encounter no difficulties when dealing with more complex assemblies composed of several plates, beams, shells,…

Originality/value

This new, substructured VTCR approach provides more flexibility in the improvement of joint models, for example by carrying out experimental measurements on real structures.

Details

Engineering Computations, vol. 23 no. 7
Type: Research Article
ISSN: 0264-4401

Keywords

Article
Publication date: 17 July 2020

Swati Yadav and Pratima Rai

The purpose of this study is to construct and analyze a parameter uniform higher-order scheme for singularly perturbed delay parabolic problem (SPDPP) of convection-diffusion type…

Abstract

Purpose

The purpose of this study is to construct and analyze a parameter uniform higher-order scheme for singularly perturbed delay parabolic problem (SPDPP) of convection-diffusion type with a multiple interior turning point.

Design/methodology/approach

The authors construct a higher-order numerical method comprised of a hybrid scheme on a generalized Shishkin mesh in space variable and the implicit Euler method on a uniform mesh in the time variable. The hybrid scheme is a combination of simple upwind scheme and the central difference scheme.

Findings

The proposed method has a convergence rate of order O(N2L2+Δt). Further, Richardson extrapolation is used to obtain convergence rate of order two in the time variable. The hybrid scheme accompanied with extrapolation is second-order convergent in time and almost second-order convergent in space up to a logarithmic factor.

Originality/value

A class of SPDPPs of convection-diffusion type with a multiple interior turning point is studied in this paper. The exact solution of the considered class of problems exhibit two exponential boundary layers. The theoretical results are supported via conducting numerical experiments. The results obtained using the proposed scheme are also compared with the simple upwind scheme.

Article
Publication date: 1 February 1994

Peter Simmons

Librarians in countries without well‐established national bibliographic systems increasingly find themselves faced with the problem of establishing local formats for…

Abstract

Librarians in countries without well‐established national bibliographic systems increasingly find themselves faced with the problem of establishing local formats for machine‐readable cataloguing and for referral data. Often they lack the background and the resources — especially trained staff — either to adopt an existing MARC format or to develop their own. Such international formats as UNIMARC and CCF (Common Communication Format), despite widespread international use, present problems of their own: MARC formats are not practical for agencies that do not follow standard cataloguing rules, and CCF offers little guidance to agencies wishing to adapt it for local use. A number of techniques useful in adapting and implementing international and national standard formats are presented, with some guidelines for preserving compatibility with standards.

Details

Program, vol. 28 no. 2
Type: Research Article
ISSN: 0033-0337

Article
Publication date: 19 August 2019

Shuchih Ernest Chang, Yi-Chian Chen and Tzu-Ching Wu

The purpose of this paper is to explore the applicability of blockchain technology in international trade process from a perspective of letter of credit payment.

4301

Abstract

Purpose

The purpose of this paper is to explore the applicability of blockchain technology in international trade process from a perspective of letter of credit payment.

Design/methodology/approach

A blockchain-based re-engineering process is designed by employing the blockchain and its affiliated smart contract technology to harvest the benefits of distributed ledger and distributed business workflow automation.

Findings

Comparative analysis and feasibility study were conducted to identify and validate the prospects, in terms of facilitating process flow and enhancing overall trade performance, of the proposed blockchain-based international trade process model.

Practical implications

Traditional trade processes suffer from a great number of issues about intermediaries, information latency and trust, which, in turn, hinder overall process efficiency. The emerging blockchain technology may have potentials to mitigate those issues by revolutionizing business processes across enterprise borders in various industries.

Originality/value

This study contributes to the conceptual design of a blockchain- and smart-contract-based process along with a provision of practical case in business process re-engineering. Further endeavors devoted to blockchain research and application across different sectors are suggested to reach better performance of business process operations.

Details

Industrial Management & Data Systems, vol. 119 no. 8
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 1 June 1995

J.E. Rowley

Emphasizes the controllability of customer‐to‐customer interactionin the library service environment. Argues that customers′ satisfactionor dissatisfaction with their experience…

905

Abstract

Emphasizes the controllability of customer‐to‐customer interaction in the library service environment. Argues that customers′ satisfaction or dissatisfaction with their experience of a library may be significantly influenced by their experience of other customers. Uses some concepts from the services marketing literature and proposes a more focused and comprehensive customer compatibility management programme. Uses the theatrical metaphor to illustrate the roles and functions that need to be adopted in a compatibility management programme.

Details

Library Review, vol. 44 no. 4
Type: Research Article
ISSN: 0024-2535

Keywords

Article
Publication date: 1 August 1996

Jennifer E. Rowley

Emphasizes the controllability of customer‐to‐customer interaction in the higher education environment. Argues that students′ satisfaction or dissatisfaction with their experience…

1374

Abstract

Emphasizes the controllability of customer‐to‐customer interaction in the higher education environment. Argues that students′ satisfaction or dissatisfaction with their experience of a university may be significantly influenced by their experience of other students. Customer compatibility management supplements other approaches to quality management, such as TQM. Tutors and managers of the educational environment have always recognized that some features of student‐to‐student interaction need to be managed. Borrows some concepts from the services marketing literature and proposes a more focused and comprehensive customer compatibility management programme. Uses the theatrical metaphor to illustrate the roles and functions that need to be adapted in a compatibility management programme.

Details

International Journal of Educational Management, vol. 10 no. 4
Type: Research Article
ISSN: 0951-354X

Keywords

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