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Article
Publication date: 22 March 2021

Abishek Santhosh Raj, Shameem Shagirbasha and Kumar Madhan

Cold calling being one of the most preferred modes of sales strategies in the past, with all digital platforms setting in, is it still the best option a B2B service firm…

Abstract

Purpose

Cold calling being one of the most preferred modes of sales strategies in the past, with all digital platforms setting in, is it still the best option a B2B service firm has? To seek answer to this interesting question is the purpose of this paper. The study seeks to understand the contributions of both the sales force and the digital marketing team towards lead conversion. The paper also aims to derive a sense-making model for lead conversion based on a few propositions of the study.

Design/methodology/approach

The authors have adopted mixed method approach. The authors have chosen a small enterprise offering B2B services to understand the sales process. The past one-year cold calling data were analyzed. In addition, 15 in-depth interviews were conducted among the managers and the executives of the firm. The study adopts the AIDA model of customer response and the stages of selling process to better map the sales process of the firm. Based on the analysis, a new model is proposed to aid lead conversions.

Findings

The findings suggest that cold calling is not an effective mode of sales strategies in this case as the firm experienced a very low conversion rate. However, with the integration of digital marketing efforts with sales process, the sales team could achieve higher conversion rate.

Originality/value

Very few studies in the literature examines the effectiveness of cold calling strategy integrated with digital marketing efforts. This is one of the few studies examining cold calling strategy in B2B service firm in India.

Details

South Asian Journal of Business Studies, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2398-628X

Keywords

Open Access
Article
Publication date: 11 October 2021

Syed Ahamed Suban, Kumar Madhan and Shameem Shagirbasha

Halal and Islamic tourism is gaining attention in the tourism literature in recent years. This study uses bibliometric analytical techniques to explore all the…

1333

Abstract

Purpose

Halal and Islamic tourism is gaining attention in the tourism literature in recent years. This study uses bibliometric analytical techniques to explore all the publications indexed in the Scopus database in the broad subject of Halal and Islamic tourism from 2004 to 2021.

Design/methodology/approach

The authors found 238 publications that fit the function, subject and set criteria. The papers were analysed in terms of publication by knowledge area, number of studies published every year, contribution by countries, number of authors and most influential journals. VOS viewer was used to perform a visual analysis on co-occurrence of keywords and document citations.

Findings

According to the findings, the Scopus database includes 151 (34.40%) documents on business, management and accounting, and 89 (20.27%) documents on social science. It was reported that 29 documents were published in 2018, followed by 54 documents in 2019 and 56 documents in 2021. Malaysia has contributed 86 documents on Islamic tourism, whereas Indonesia has contributed 64 documents. The paper also discusses other interesting findings.

Research limitations/implications

The bibliometric analysis carried out was confined to Scopus data. Other national and international databases were not taken into account for this research.

Originality/value

Between 2004 and 2021, this study examined relevant studies on Halal and Islamic tourism. The study presents a concise review of the literature accessible to researchers working in this area and provides recommendations for future research.

Details

International Hospitality Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2516-8142

Keywords

Article
Publication date: 8 June 2020

Wei Zhang, Shang Hao, Dandan Zhao, Guiqin Bai, Xin Zuo and Jiming Yao

This study aims to evaluate the thermal performance of phase change materials (PCMs) microcapsules (MCs) attached using SiO2 microspheres and investigate the thermal…

Abstract

Purpose

This study aims to evaluate the thermal performance of phase change materials (PCMs) microcapsules (MCs) attached using SiO2 microspheres and investigate the thermal regulation effect on the coated denim fabric.

Design/methodology/approach

The PCM microcapsule was prepared by in situ polymerization using a mixture of solid paraffin and butyl stearate as core material (CM) and methyl methacrylate as a monomer. The SiO2 microparticles were attached to the outer layer of the membrane to enhance the thermal performance of MCs. The morphology, chemical structure, latent heat storage and thermal resistance of MCs were characterized. PCM MCs were coated on the denim fabric and thermo-gravimetric analysis was conducted; thermal insulation and thermal infrared imaging performance of the coated fabrics were also investigated.

Findings

The diameters of SiO2 particles and PCMs MCs were 300-500 nm and 1 μm, respectively. SiO2 was wrapped on single-wall PCMs MCs with the mass ratio of 1:5. With the addition of SiO2, the phase transition temperature range of MCs increased from 34°C to 39°C, and the endothermic and exothermic latent heat decreased by 5.35 J/g and 10.07 J/g, respectively. The degradation rate of MCs was significantly slowed down at high temperature. The denim fabric coated with MCs revealed thermal regulation property. After absorbing heat, the MCs slowed down the rate of heat loss and extended the heat release time.

Research limitations/implications

The phase transition temperature of the composite CM was wide, and the latent heat storage was reduced. The addition of SiO2 particles can significantly slow down the rate of heat loss, but it further reduces the latent heat storage performance.

Practical implications

The method developed provided a simple and practical solution to improve the thermal regulation performance of fabrics.

Originality/value

The method of adjusting the phase transition temperature range of the composite CM is novel and many applications could be found in preparation of PCMs and thermal management.

Details

Pigment & Resin Technology, vol. 49 no. 6
Type: Research Article
ISSN: 0369-9420

Keywords

Article
Publication date: 2 January 2018

Ayssar Nahle, Fadoua El-Hajjaji, Abdeslam Ghazoui, Nour-Eddine Benchat, Mustapha Taleb, Rafik Saddik, Abdelmalik Elaatiaoui, Mohammed Koudad and Belkheir Hammouti

The purpose of this paper is to study the inhibition effect of (6-phenyl-3-oxopyridazin-2-yl) acetohydrazide (GP4) on the corrosion of mild steel in acidic medium by…

Abstract

Purpose

The purpose of this paper is to study the inhibition effect of (6-phenyl-3-oxopyridazin-2-yl) acetohydrazide (GP4) on the corrosion of mild steel in acidic medium by gravimetric measurements, potentiodynamic polarization, and electrochemical impedance spectroscopy (EIS).

Design/methodology/approach

Weight loss measurements, potentiodynamic tests and EIS were performed during this study.

Findings

(6-phenyl-3-oxopyridazin-2-yl) acetohydrazide (GP4) was found to be a very efficient inhibitor for mild steel in 1.0 M HCl solution, reaching about 85 per cent with inhibitor concentration 1.0 × 10-3 M at 303 K.

Practical implications

(6-phenyl-3-oxopyridazin-2-yl) acetohydrazide (GP4) was found to play an important role in the corrosion inhibition of mild steel in acidic solution.

Originality/value

This paper is intended to be added to the family of pyridazine derivatives which are highly efficient inhibitors and can be used in the area of corrosion prevention and control.

Details

Anti-Corrosion Methods and Materials, vol. 65 no. 1
Type: Research Article
ISSN: 0003-5599

Keywords

Article
Publication date: 1 October 2019

Iwin Thanakumar Joseph S., Sasikala J. and Sujitha Juliet D.

The purpose of this paper is to study various ship detection methodologies. The accuracy of ship detection using satellite images still suffers from disturbances due to…

Abstract

Purpose

The purpose of this paper is to study various ship detection methodologies. The accuracy of ship detection using satellite images still suffers from disturbances due to cluttered scenes and varying ship sizes. The suitability of the techniques for various applications is explained in this survey.

Design/methodology/approach

A list of data on the subject was gathered and processed into tables. The test outcomes were then discussed to determine the most effective ship detection technique under various complex environments.

Findings

In this work, the advantages and disadvantages of different classification techniques of ship detection are highlighted. The suitability of the techniques for various applications is also explained in this survey. Several hybrid approaches can be developed in order to increase the accuracy of ship detection system. This survey also aids in highlighting the significant contributions of satellite images to effective ship detection system.

Originality/value

In this paper, studying various ship detection methodologies is given specific attention. A survey on ship detection and recognition is clarified with the detailed comparative analysis of various classifier techniques.

Details

International Journal of Intelligent Unmanned Systems, vol. 7 no. 4
Type: Research Article
ISSN: 2049-6427

Keywords

Article
Publication date: 27 October 2021

Daniel Michaeli, Gregory Keough, Quirin Strotzer and Thomas Michaeli

Medical education was challenged and re-imagined during the COVID-19 pandemic. This study aims to examine the consequent changes in medical school curricula alongside…

Abstract

Purpose

Medical education was challenged and re-imagined during the COVID-19 pandemic. This study aims to examine the consequent changes in medical school curricula alongside students’ mental and physical health.

Design/methodology/approach

It is observed that 549 medical students (response rate: 79.7%) from 31 of 37 public medical schools in Germany completed a cross-sectional online survey. Students answered questions regarding teaching, internet use, COVID-19 and well-being. A multivariate logistic regression examined factors associated with depressed mood, insomnia and headache.

Findings

Academic teaching moved to a virtual environment (91%), whilst practical activities were suspended or cancelled (88%). Virtual teaching modality, quantity and quality were well-perceived, yet 35% of respondents were dissatisfied with their internet connection. Consequently, students worried about the pandemic’s adverse effect on their quality as a doctor (60%) and thought about postponing their studies (30%). Students were frequently engaged in the treatment of COVID-19 patients (36%). Daily screen time was significantly associated with depressed mood, insomnia and headache. Negative changes in mental and physical health were frequently observed.

Research limitations/implications

Students’ experience with digital education during the COVID-19 pandemic was mixed. Whilst teaching modality, quantity and quality were well-perceived, students’ mental and physical health deteriorated. Further longitudinal studies investigating the impact of digital education on students’ well-being are necessary.

Practical implications

Besides teaching, faculties must quickly digitalize and strengthen social communities and offer targeted support services for students.

Originality/value

This is the first cross-sectional survey exploring medical students’ experience with virtual medical teaching alongside their mental and physical well-being in Germany.

Details

The Journal of Mental Health Training, Education and Practice, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1755-6228

Keywords

Article
Publication date: 9 April 2018

Sandeep Kumar Gupta, Sanjeev Gupta and S. Gayathiri

The purpose of this paper is to demonstrate the difference in firm performance between pollution prevention and pollution control strategies using a selected case study…

Abstract

Purpose

The purpose of this paper is to demonstrate the difference in firm performance between pollution prevention and pollution control strategies using a selected case study from the Indian leather industry.

Design/methodology/approach

This study followed a case study-based inductive research approach to validate the proposed preposition on field. The case-study analysis was based on qualitative and quantitative data. The authors developed a questionnaire and an interview protocol to capture the data about different industrial practices and motivation behind them. The study followed the concept of the triple bottom line approach for assessing the progress of the case firm on sustainability scale.

Findings

With the help of pollution preventive measures, such as replacement of salted skin with fresh skin and chromium salt with a phosphonium-based tanning agent, the case firm could overcome the biggest challenge of bringing down the level of total dissolved solid from 40,000 to 5,000 ppm in the raw effluent. Moreover, the firm has successfully recycled and converted tannery scraps and other waste into organic manure for internal use in its own plantations.

Research limitations/implications

The findings of this study could not be generalized as these are based on a single case study.

Originality/value

This study presents an example of sustainable practices and their benefits to the Indian leather industry to follow.

Details

Management of Environmental Quality: An International Journal, vol. 29 no. 3
Type: Research Article
ISSN: 1477-7835

Keywords

Open Access
Article
Publication date: 10 May 2022

Syed Ahamed Suban

Tourism on wellness is a rapidly expanding segment of the travel industry; nevertheless, it is still in its infancy, and more study research is needed to develop a…

Abstract

Purpose

Tourism on wellness is a rapidly expanding segment of the travel industry; nevertheless, it is still in its infancy, and more study research is needed to develop a scientific foundation for health and wellness tourism. The study uses bibliometric indicators like as citations to determine the field structure on wellness tourism from 1998 to 2021, and the VOSviewer software to map the significant trends in wellness tourism (WT) area, to examine the present situation.

Design/methodology/approach

To reach this objective, the theme of “wellness tourism” was searched in the “Scopus” database, and bibliometrics data on the publications were obtained. In total, 414 papers were found during the initial search, which was then narrowed according to the criteria. Using this strategy, the author discovered 386 records, and after removing 4 duplicates and 1 irrelevant document, the refining produced 381 related documents. The most-cited papers, significant authors, co-citation of references, sources and authors were all investigated for the publications related to WT.

Findings

According to this report, research into wellness tourism has increased in recent years. The authors discovered two papers with over 238 “Scopus” citations and a total of 10 studies with 1414 citations. According to Scopus, the document Napier et al. receives 36.5% of citations each year. There were a total of 804 authors who published about WT between 1998 and 2021, with Smith, M, Voigt, c, and Puczkó, L being the most-cited reference authors in the subject. Han h. has the highest index of 56 of all the authors.

Research limitations/implications

The “Scopus” database was used for bibliometric analysis, although the VOSviewer was used exclusively. This considered as a first study to utilize a bibliometric method to address this research gap, identifying the tools, journals, and, most crucially, conceptual subdomains like spa, yoga, therapy, spirituality and trekking that will be significant in future research.

Originality/value

Using a bibliometric analytic approach, this article looked at papers on wellness tourism published between 1998 and 2021. Thus, its goal is to learn more about wellness tourism and to enlighten wellness tourism scholars on the field's structure.

Details

International Hospitality Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2516-8142

Keywords

Article
Publication date: 18 February 2022

Jasvinder Singh, Pulak Mohan Pandey, Tejinder Kaur and Neetu Singh

The purpose of this paper is to fabricate pre-existing geometries of the stents using solvent cast 3D printing (SC3P) and encapsulation of each stent with heparin drug by…

Abstract

Purpose

The purpose of this paper is to fabricate pre-existing geometries of the stents using solvent cast 3D printing (SC3P) and encapsulation of each stent with heparin drug by using aminolysis reaction.

Design/methodology/approach

The iron pentacarbonyl powder and poly-ɛ-caprolactone blend (PCIP) were used to print stent designs of Art18z, Palmaz-Schatz and Abbott Bvs1.1. The properties of antithrombosis, anticoagulation and blood compatibility were introduced in the stents by conjugation of heparin drug via the aminolysis process. The aminolysis process was confirmed by energy dispersive X-ray spectroscopy and Fourier transform infrared spectroscopy due to presence of amide group and nitrogen peak in the respective analysis. Biological studies were performed to depict the cell viability, hemocompatibility and antithrombotic properties. Besides, mechanical behaviors were analyzed to study the behavior of the stents under radial compression load and bending load.

Findings

The amount of heparin immobilized on the Art18z, Palmaz-Schatz and Abbott Bvs1.1 stents were 255 ± 27, 222 ± 30 and 212 ± 13 µg, respectively. The cell viability studies using L929 fibroblast cells confirmed the cytocompatibility of the stents. The heparinized SC3P printed stents displayed excellent thrombo-resistance, anticoagulation properties and hemocompatibility as confirmed by blood coagulation analysis, platelet adhesion test and hemolysis analysis. Besides, mechanical behavior was found in context of the real-life stents. All these assessments confirmed that the developed stents have the potential to be used in the real environment of coronary arteries.

Originality/value

Various customized shaped biodegradable stents were fabricated using 3D printing technique and encapsulated with heparin drug using aminolysis process.

Details

Rapid Prototyping Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1355-2546

Keywords

Article
Publication date: 20 January 2022

Kaifur Rashed, Abdullah Kafi, Ranya Simons and Stuart Bateman

Process parameters in Fused Filament Fabrication (FFF) can affect mechanical and surface properties of printed parts. Numerous studies have reported parametric studies of…

Abstract

Purpose

Process parameters in Fused Filament Fabrication (FFF) can affect mechanical and surface properties of printed parts. Numerous studies have reported parametric studies of various materials using full factorial and Taguchi design of experiments (DoEs). However, a comparison between the two are not well-established in literature. The purpose of this study is to compare full factorial and Taguchi DoEs to determine the effects of FFF process parameters on mechanical and surface properties of Nylon 6/66 copolymer. In addition, perform in-depth failure mechanism analysis to understand why the process parameters affect the responses.

Design/methodology/approach

A full factorial DoE was used to determine the effects of FFF process parameters, such as infill density, infill pattern, layer height and raster angle on responses, such as compressive strength, impact strength, surface roughness and manufacturing time of Nylon 6/66. Micro-computed tomography was used to analyse the impact test samples before and after impact and scanning electron microscope was used to understand the failure mechanism of infill and top layers. Differential scanning calorimetry (DSC) scans of infill and top layers were then taken to determine if a variation in crystallinity existed in different regions of the build.

Findings

Analysis of variance and main effects plots reveal that infill density has the greatest effect on mechanical and surface properties while manufacturing time is most affected by layer height for the polymer used. A 20% reduction in infill increased impact strength by 19% on average, X-ray images of some of the samples before and after impact tests are presented to understand the reason behind the difference. Moreover, DSC revealed a difference in the degree of crystallinity between the infill and top layers for 80% infill density samples. In addition, Taguchi DoE is realized to be a more efficient technique to determine optimum process parameters for responses that vary linearly as it reduces experimental effort significantly while providing mostly accurate results.

Originality/value

To the author’s knowledge, no published paper has reported a comparison between predictive DoE method with full factorial DoE to verify their accuracy in determining the effects of FFF process parameters on properties of printed parts. Also, a theory was developed based on DSC results that as the infill is printed faster, it cools slowly compared to the top layers, and hence the infill is in a less crystalline state when compared to the top layers. This increased the ductility of the infill (of 80% infill samples) and thus improved impact absorption.

Details

Rapid Prototyping Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1355-2546

Keywords

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