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Article
Publication date: 28 February 2024

Rajni Singh, Kuldip Singh Sangwan and Devika Sangwan

This study seeks insights into the engineering undergraduates’ knowledge of problem-solving process, teamwork characteristics and communication skills.

Abstract

Purpose

This study seeks insights into the engineering undergraduates’ knowledge of problem-solving process, teamwork characteristics and communication skills.

Design/methodology/approach

The data for the study were collected through consecutive sampling technique from 78 engineering undergraduates at the Birla Institute of Technology and Science Pilani, Pilani Campus, India on a five-point Likert scale-based questionnaire.

Findings

Exploratory factor analysis results traced three stages of the problem-solving process. However, the results of teamwork characteristics and communication skills validated the literature-based results. An important finding was that all the three skills were correlated. This means that one skill can be used to develop and promote other skills. The paired sample t-test demonstrated that all the three skills were perceived with a difference, which indicates that these skills worked in collaboration without losing their individuality.

Research limitations/implications

This study supports that there is a need to engage learners in an active and collaborative environment to improve the engineering undergraduates’ knowledge of skills.

Originality/value

The conscious effort to make the engineering undergraduates aware would reduce the gap between the graduating engineers skills currently possessed in academia and the required skills at workplace.

Details

Journal of Applied Research in Higher Education, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2050-7003

Keywords

Article
Publication date: 4 October 2022

Akshay Patidar, Monica Sharma, Rajeev Agrawal and Kuldip Singh Sangwan

Creating visibility in the supply chain (SC) helps in making it resilient. Integrating the SC with Industry 4.0 key enabling technologies creates visibility and sustainability in…

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Abstract

Purpose

Creating visibility in the supply chain (SC) helps in making it resilient. Integrating the SC with Industry 4.0 key enabling technologies creates visibility and sustainability in SCs. It also fosters intelligent decision-making, thereby making a SC smart. However, how Industry 4.0 technologies affect key performance indicators (KPIs) of a resilient SC and may help achieve sustainability is rarely studied.

Design/methodology/approach

Sixteen KPIs were identified from the literature review and analyzed using fuzzy analytic hierarchy process (FAHP) using expert opinions. Further, a sensitivity analysis was conducted for the KPIs by varying the weightage of the criteria. Later, KPIs results were analyzed, and (1) how and which Industry 4.0 technology helps improve the KPI? (2) Resilience relationship with sustainability? were discussed.

Findings

The analyses show that the time-oriented (TO) is an essential criterion and organizational (OR) is the less important comparatively. Lead time, time to market and risk assessment frequency are the top KPIs that need a focus. Blockchain, Big Data and Cyber-physical systems enhance KPI's value and, in turn, foster economic, environmental and social sustainability of the SC and help in better decision making in terms of smart contracts, better forecasting and enhanced real-time information sharing.

Originality/value

Identification of the KPIs, the impact of Industry 4.0 technologies and the impact on sustainability; this kind of interplay is rarely evident in the literature. Understanding the findings of this research will help managers develop smart systems that may work intelligently to overcome risks associated and enhance sustainability. Academicians can use the findings and conduct future research that can overcome the limitations of this research.

Details

Management of Environmental Quality: An International Journal, vol. 34 no. 4
Type: Research Article
ISSN: 1477-7835

Keywords

Article
Publication date: 11 January 2022

Narpat Ram Sangwa and Kuldip Singh Sangwan

The paper aims to identify, prioritize and rank lean practices in the context of an Indian automotive component manufacturing organization using interpretive ranking process (IRP…

Abstract

Purpose

The paper aims to identify, prioritize and rank lean practices in the context of an Indian automotive component manufacturing organization using interpretive ranking process (IRP) and interpretive structural modeling (ISM) approaches.

Design/methodology/approach

Lean practices are identified from the literature. Then, two hierarchical models were are developed using two distinct modeling approaches – ISM and IRP with expert opinions from an Indian automotive component manufacturing organization to analyze the contextual relationships among the various lean practices and to prioritize and rank them with respect to performance dimensions.

Findings

In the study, the hierarchical structural models are developed using ISM and IRP approaches for an Indian automotive component manufacturing organization. In ISM-based modeling, lean practices can be categorized into five levels. Top priority should be given to the motivators followed by value chain, system/technology and organization centric practices. IRP model shows the dominance relationship among the various lean practices with respect to performance dimensions.

Practical implications

The models are constructed from the organizational standpoint to evaluate their impact to the implementation of lean manufacturing. The study leverages the organizations to prioritize limited resources as per the hierarchy. Managers get the inter-linkages and ranking of various lean practices, which leads to a better perspective for the effective implementation of lean. The structural models also assist management to assign proper roles to employees/departments for effective lean implementation.

Originality/value

There is hardly any structural model of lean practices in the literature for clustering, prioritizing and ranking of lean practices. The study fills this gap and develops the hierarchical models of lean practices through IRP and ISM approaches for an Indian automotive component manufacturing organization. The results from both approaches are compared for illustrating the benefits of one over the other.

Details

International Journal of Productivity and Performance Management, vol. 72 no. 6
Type: Research Article
ISSN: 1741-0401

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Article
Publication date: 5 September 2018

Kailash Choudhary, Saad Ali Soherwordi, Yashodhara Singh and Kuldip Singh Sangwan

The purpose of this paper is to compare environmental performance of two shackle insulator manufacturing enterprises in India by evaluating and quantifying the life cycle…

Abstract

Purpose

The purpose of this paper is to compare environmental performance of two shackle insulator manufacturing enterprises in India by evaluating and quantifying the life cycle environmental impacts in these enterprises using ISO 14040 guidelines.

Design/methodology/approach

All relevant life cycle phases – raw material, manufacturing, transportation and disposal – are considered. Primary inventory data for the two enterprises are collected through observations of processes at the sites. Ecoinvent 3.0 database is used as secondary data source. Process flow models are developed using Umberto software. ReCiPe impact assessment methodology is adopted to calculate environmental impacts in terms of endpoint categories of ecosystem quality, human health and resource availability; and midpoint categories of climate change, fossil depletion, human toxicity, metal depletion, ozone depletion, terrestrial acidification and water depletion.

Findings

This study has found that manufacturing phase followed by raw material extraction and transportation phases are responsible for most of the environmental impacts. This study also found that raw materials used in glaze preparation (manganese and ferrite), electricity, heavy fuel oil (C-9) and cotton have high environmental impacts in the manufacturing phase.

Research limitations/implications

The limitation of this study is that most of the inventory data are collected from only two manufacturing plants.

Practical implications

The researchers/enterprises can use the knowledge body for modelling and result comparison under different conditions. The enterprises can do the micro analysis of environmental effects of processes to improve environmental as well as economic performance. The government agencies can use the data for policy development and deployment.

Originality/value

The main contribution of the research is the creation of a knowledge body in the area of ceramic product environmental impacts. The paper provides inventory for the life cycle assessment (LCA) of shackle insulators using primary source (measured values) as no secondary data source is available for the shackle insulators. The inventory and results of this study can be used as reference for the future LCA studies in ceramic industry.

Details

Management of Environmental Quality: An International Journal, vol. 30 no. 2
Type: Research Article
ISSN: 1477-7835

Keywords

Article
Publication date: 14 March 2023

Narpat Ram Sangwa, Kuldip Singh Sangwan, Kiran Kumar Paidipati and Bhavin Shah

This paper aims to present a simple and innovative fuzzy methodology-based lean performance measurement system (L-PMS) for an Indian automotive supply chain. The paper also…

Abstract

Purpose

This paper aims to present a simple and innovative fuzzy methodology-based lean performance measurement system (L-PMS) for an Indian automotive supply chain. The paper also enlightens the influence of coronavirus disease 2019 (COVID-19) on supply chains and the practical implications of the unprecedented disruptions on the performance measurement systems.

Design/methodology/approach

The L-PMS is divided into three phases. In the first phase, the key performance indicator (KPI) list, as deemed fit by the organization, is prepared using literature and suggestions from the case organization. The list contains 61 KPIs measuring 24 performance dimensions in seven functional areas of the supply chain. In the second phase, the KPI performance data (actual, best and worst) are collected using the enterprise resource planning (ERP) system. In the last phase, the leanness score of the case organization is calculated at four levels – KPI, dimension, functional area and overall organization.

Findings

The overall leanness score of the case organization is 60%. The case organization uses KPIs from all seven functional areas, but it needs to improve the number of KPIs in administration and supplier management functional areas. The case organization uses only quantitative KPIs. However, the performance dimensions at the middle level are adequate. The leanness level of the case organization in different areas is highly variable (ranges from 45% to 91%).

Research limitations/implications

The major limitation of the study is that the case study is done at a single organization.

Practical implications

The managers at the different levels of the hierarchy can use the lean performance measurement score to leverage the better performing areas/dimensions/KPIs and improve poor performing areas/dimensions/KPIs. The lean performance measurement at functional area level can help leadership to give responsibility to different people for the improvement of leanness with respect to different dimensions/functional areas. The disruptive impact of COVID-19 should clearly be understood by the managers to make appropriate decisions based on the severity as measured at different levels.

Originality/value

According to the authors' best knowledge, this is the first lean performance measurement application at the four hierarchical levels (KPI, performance dimension, functional area and overall organization).

Details

International Journal of Quality & Reliability Management, vol. 40 no. 5
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 21 April 2022

Narpat Ram Sangwa and Kuldip Singh Sangwan

This paper proposes an integrated value stream mapping (VSM) for a complex assembly line to improve the leanness of a complex automotive component manufacturing organization.

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Abstract

Purpose

This paper proposes an integrated value stream mapping (VSM) for a complex assembly line to improve the leanness of a complex automotive component manufacturing organization.

Design/methodology/approach

This study depicts the application of VSM at the case organization, where top management is concerned about the challenges of higher cycle time and lower productivity. Gemba walks were conducted to establish the concept of “walk the flow, create the flow” along the assembly line. The multi-hierarchical cross-functional team developed the current value stream map to know the “as-is” state. Then, the team analysed the current VSM and proposed the future VSM for the “to-be” state.

Findings

The integrated VSM shows different processes and work cells, various wastes, non-value-added activities, cycle time, uptime and the material and information flows for both products of the assembly line on the same map. The integrated VSM reduced cycle time, non-value-added activities, work in process inventory and improved line efficiency and production per labour hour for both the products, simultaneously.

Research limitations/implications

The limitation of the study is that the study focussed only on the application of VSM for one complex assembly only. Future research may be conducted using the developed integrated VSM approach in other complex production environments.

Practical implications

Managers can identify and reduce system waste by incorporating the concept of integrated VSM in a complex production or assembly environment where two or more products are being manufactured/assembled with low similarity.

Originality/value

The application of VSM for assembly lines is highly challenging because of merging flows, a large number of child parts in the lines and assembly of more than one product on the same line.

Details

The TQM Journal, vol. 35 no. 4
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 15 March 2019

Kailash Choudhary and Kuldip Singh Sangwan

There is a dichotomy in the actual and expected environmental performances of the Indian enterprises even though the Indian enterprises have aligned their businesses with intended…

Abstract

Purpose

There is a dichotomy in the actual and expected environmental performances of the Indian enterprises even though the Indian enterprises have aligned their businesses with intended nationally determined contributions (INDC) targets. The purpose of this paper is to analyze the supply chain of Indian enterprises to understand influences to adopt green practices throughout the supply chains, and how these green practices influence economic, operational and environmental performances to reveal the underlying currents explaining difference in actual and expected performance.

Design/methodology/approach

Five research propositions are developed based on the existing literature. Data are collected from 233 ceramic enterprises in India. Exploratory factor analysis has been done to test construct validity and correlation. Confirmatory factor analysis is used to check unidimensionality of constructs. Structural equation modeling is used to test the strength and direction of the relations between the constructs and to develop the model.

Findings

The findings of the study suggest that the Indian companies have aligned their businesses with INDC targets but they have not adopted the green practices in inbound and outbound supply chains; therefore, the actual environmental performance is not as expected. Other major finding is that the enterprise and government are not focusing on the informative pressure and instead the focus is on coercive techniques which are not yielding positive results. The statistical results show that the adoption of green practices led to the improvements in environmental and operational performances but reduction in economic performance.

Originality/value

This paper has analyzed green supply chain management pressure, practice and performance measure for Indian ceramic enterprises and proposed a structural model with their interrelation.

Details

Benchmarking: An International Journal, vol. 26 no. 6
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 6 August 2018

Kuldip Singh Sangwan and Kailash Choudhary

The purpose of this paper is twofold: first, to develop a statistically reliable and valid model of performance measures (PMs) to observe the environmental behavior of different…

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Abstract

Purpose

The purpose of this paper is twofold: first, to develop a statistically reliable and valid model of performance measures (PMs) to observe the environmental behavior of different enterprises; second, at benchmarking the enterprises based on their green practices.

Design/methodology/approach

A PM model has been proposed using an empirical analysis of manufacturing industry. The developed model has been tested using structural equation modeling technique. The level of green manufacturing (GM) performance in different sectors and sizes of Indian manufacturing industry has been studied and benchmarked using hierarchical cluster analysis with one-way ANOVA.

Findings

The results indicate that top management commitment and product design are the root PMs for the success of GM practices. It has been found that chemical, automotive, food and pharmaceutical industries are the high performing sectors. It has also been found that large scale enterprises are performing better than medium-sized enterprises which are doing better than small and micro enterprises in GM practices.

Research limitations/implications

The indicators/variables in questionnaire are subjective in nature and collected data are from Indian manufacturing organizations only.

Practical implications

The governments, trade bodies and NGOs can use the proposed model for measurement of green performance of any manufacturing industry. The benchmarking can be used by the different policy influencing and making agencies to develop future policies for the improvement. The industry can also use the benchmarking for its peer performance improvement.

Originality/value

The major novelty of the paper is benchmarking the green performance of manufacturing industries based on the different sectors and sizes using empirical investigation. The level of GM performance in different sectors and sizes of industries has been studied and benchmarked using hierarchical cluster analysis with one-way ANOVA.

Details

Benchmarking: An International Journal, vol. 25 no. 6
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 29 November 2018

Kailash Choudhary and Kuldip Singh Sangwan

The purpose of this paper is to identify and analyze the impact of green supply chain management (GSCM) pressures, implementation level of GSCM practices and improvement in…

Abstract

Purpose

The purpose of this paper is to identify and analyze the impact of green supply chain management (GSCM) pressures, implementation level of GSCM practices and improvement in performance of the Indian ceramic enterprises. The paper also aims at benchmarking the Indian ceramic enterprises based on enterprise size and market orientation (export activity).

Design/methodology/approach

The research is based on the empirical study of Indian ceramic industry. Propositions are developed to study: the impact of GSCM pressures, implementation level of GSCM practices, improvement in GSCM performance, and the effect of GSCM pressures on implementation of practices, and impact of GSCM practices on GSCM performance. Data are collected from Indian ceramic enterprises of different sizes. Exploratory factor analysis is performed to segregate the pressures, practices and performance variables into constructs. Two-step algorithm, with log-likelihood measures of distance and Bayesian information criterion, is used to decide the optimal number of clusters. These clusters are compared and benchmarked according to the enterprise size and export activity.

Findings

This study finds that the implementation level of GSCM practices is higher in large- and medium-size enterprises as compared to small-size enterprises. Large- and medium-size enterprises have high impact of mimetic and informative pressures and small enterprises have high impact of coercive pressure (CP). Although the CP is high on small enterprises but due to the limited resources, these enterprises cannot afford to implement GSCM practices. The implementation of GSCM practices results into the improvement of environmental and operational performance but decrease in economic performance.

Practical implications

The findings of this study will suggest the policy maker to encourage the diffusion mechanism through a collaborative partnership with larger enterprises to enhance the implementation level of GSCM practices in small-size enterprises.

Originality/value

The novelty of the paper are: it analyzes and benchmarks GSCM pressures, practice and performance for Indian ceramic enterprises by considering enterprises size and export activities as control variables, and it finds the effect of GSCM pressures on the implementation level of GSCM practices and improvement in enterprise performance for Indian ceramic enterprises.

Details

Benchmarking: An International Journal, vol. 25 no. 9
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 14 December 2017

Narpat Ram Sangwa and Kuldip Singh Sangwan

The purpose of this paper is to propose an integrated performance measurement framework to measure the effect of lean implementation throughout all functions of an organization.

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Abstract

Purpose

The purpose of this paper is to propose an integrated performance measurement framework to measure the effect of lean implementation throughout all functions of an organization.

Design/methodology/approach

The paper identifies the seven categories representing all organizational functions. These categories have been divided into 26 performance dimensions and key performance indicators (KPIs) for each performance dimension have been identified to measure lean performance. The interrelationship of each category with lean principles and/or lean wastes has been identified. KPIs are developed on the basis of identified criteria, frequency analysis of existing literature, and discussion with industry professionals. Finally, an integrated performance measurement framework is proposed.

Findings

The proposed framework evaluates the organization under seven categories – manufacturing process, new product development (NPD), human resource management, finance, administration, customer management, and supplier management. In total, 26 dimensions and 119 key performance indicators have been identified under the seven categories.

Research limitations/implications

The proposed framework is a conceptual framework and it is to be tested by empirical and cross-sectional studies.

Originality/value

The main novelty of the research is that the leanness of the organization has been measured throughout the supply chain of the organization in an integrated way. The various areas of measurement are manufacturing process, NPD, finance, administration, customer management, and supplier management. Further, the proposed KPIs are also categorized as qualitative or quantitative, strategic or operational, social or technical, financial or non-financial, leading or lagging, static or dynamic. This paper contributes to the body of knowledge in performance measurement.

Details

Journal of Manufacturing Technology Management, vol. 29 no. 1
Type: Research Article
ISSN: 1741-038X

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