Search results

1 – 5 of 5
Article
Publication date: 11 April 2020

Meng Song, Kubilay Gok, Sherry Moss and Nancy Borkowski

The purpose of this study is to understand the conditions in which subordinates, after making a mistake, are more likely to engage in feedback avoidance behaviour (FAB), a set of…

Abstract

Purpose

The purpose of this study is to understand the conditions in which subordinates, after making a mistake, are more likely to engage in feedback avoidance behaviour (FAB), a set of behaviours that could ultimately jeopardise patient safety in a health care context.

Design/methodology/approach

This study used a sample of 183 independent leader-subordinate dyads in the health care service sector. For this study, a multiple mediator model in which three types of conflict (task conflict, relationship conflict and process conflict) were tested and acted as mediating mechanisms that transmitted the effects of perceived dissimilarity to FAB.

Findings

The results supported the mediating role of two of the three forms of conflict and highlighted the consequences of dissimilarity between supervisors and subordinates in the healthcare setting.

Research limitations/implications

One of the noteworthy limitations of this study was that this study used cross-sectional time-lagged data. Future research should use a more rigorous longitudinal approach such as a cross-lagged design (Whitman et al., 2012) to explore the dynamic nature of dyadic relationships over time.

Practical implications

An important implication of our study results suggests that health care leadership development training should provide opportunities to increase awareness of the tendency of leaders to treat subordinates perceived as dissimilar more negatively.

Originality/value

These results contribute to our understanding of the interpersonal processes between subordinates and their supervisors, which could have a significant impact on organisational outcomes in the health care setting.

Details

International Journal of Conflict Management, vol. 32 no. 1
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 2 November 2020

C. Lakshman, Sangeetha Lakshman and Kubilay Gok

Based on attributional complexity (AC) theory, the authors empirically examine the impact of biculturalism on cross-cultural adjustment and the degree to which people make…

Abstract

Purpose

Based on attributional complexity (AC) theory, the authors empirically examine the impact of biculturalism on cross-cultural adjustment and the degree to which people make isomorphic attributions, critical for cross-cultural leadership effectiveness.

Design/methodology/approach

Using questionnaire surveys, the authors first validate measures in a validation sample and then empirically test the model in a second sample, using structural equation modeling.

Findings

The authors’ findings reveal an empirical connection between biculturalism and AC on the one hand, while also showing support for the relationship between biculturalism and attributional knowledge. Findings also demonstrate that biculturalism is related to attributional accuracy in cross-cultural contexts via an attributional mechanism, as suggested by AC theory.

Research limitations/implications

First, AC theory emerges as one with excellent prospects for explaining intercultural work in multicultural settings. Biculturalism's links to AC and attributional knowledge are critical for extensions to cross-cultural leadership effectiveness, and international knowledge transfer, interesting and high potential research avenues for the discipline.

Practical implications

The authors’ findings carry a host of managerial implications. AC training can provide all international assignees with the necessary foundational skills and learning abilities to successfully interact in the host country setting with local nationals. This study also suggests that managers on international assignments should focus their efforts on acquiring attributional knowledge because it can provide a solid boost to their understanding of the local culture.

Originality/value

One’s understanding of biculturals and their cross-cultural management competencies is very limited. The authors provide empirical support for the hypotheses, hitherto unexamined in extant literature.

Details

Cross Cultural & Strategic Management, vol. 28 no. 3
Type: Research Article
ISSN: 2059-5794

Keywords

Article
Publication date: 5 September 2018

C. Lakshman, Kubilay Gok and Linh Chi Vo

Although the international business literature has examined leader traits that are desirable in different cultures, it has not examined critical behaviors or managerial…

Abstract

Purpose

Although the international business literature has examined leader traits that are desirable in different cultures, it has not examined critical behaviors or managerial attributions of credit and blame. Credit and blame attributions have important consequences for the desirability of leadership across cultures. Arguing that these types of managerial attributions are likely to have a strong impact on what constitutes desirable leadership; the authors examine them in five countries, namely, USA, France, India, Turkey and Vietnam. The purpose of this paper is to contribute by examining the influence of credit and blame attributions on subordinate satisfaction and leadership perceptions (desirability), unaddressed in the literature.

Design/methodology/approach

The model was tested using questionnaire responses of subordinates in a variety of business organizations, from the five countries indicated, including manufacturing, telecommunication, financial and other services.

Findings

Using the implicit leadership theory, the authors contribute by demonstrating the importance of these attributions for leadership perceptions in five different cultures. The results are supportive of the hypotheses and suggest the important moderating role of subordinate performance for leadership perceptions. The authors discuss findings in the context of the literature, highlight contributions and identify limitations and future directions.

Originality/value

Using the implicit leadership theory, the authors contribute by demonstrating the importance of these attributions for leadership perceptions in five different cultures.

Details

Cross Cultural & Strategic Management, vol. 25 no. 4
Type: Research Article
ISSN: 2059-5794

Keywords

Article
Publication date: 7 June 2011

Hung M. Chu, Orhan Kara, Xiaowei Zhu and Kubilay Gok

This article aims to investigate motivations, success factors, problems, and business‐related stress of entrepreneurs in small‐ and medium‐sized enterprises and relates them to…

5543

Abstract

Purpose

This article aims to investigate motivations, success factors, problems, and business‐related stress of entrepreneurs in small‐ and medium‐sized enterprises and relates them to the success of the Chinese entrepreneurs.

Design/methodology/approach

A total of 196 entrepreneurs in Beijing, Shanghai, and Guangzhou were randomly selected for a survey, which was analyzed to determine motivations, success factors, problems, and business‐related stress by gender. Ordered logit models were applied to motivation and success factors.

Findings

Results showed that 68 percent were male and 32 percent female. The average age of the entrepreneurs was about 32 years old and time devoted to their business was almost 45 hours per week. Of the total respondents, 56 percent were married and 44 percent single. When asked to indicate their motives for business ownership, these entrepreneurs suggested that increasing income, becoming their own boss, and to prove that they can succeed were the most important reasons. Reputation for honesty, providing good customer services, and having good management skills were reported to be necessary conditions for business success. Friendliness to customers and hard work were also critical for high‐performance enterprises. Among the problems encountered by entrepreneurs, unreliable/undependable employees were the most critical. Intense competition and lack of management training also proved to be great challenges for Chinese entrepreneurs.

Practical implications

Policy makers can strengthen its small business entrepreneurs by promoting the factors that lead to entrepreneurs' success, such as the ability to manage personnel and management skills through business outreach services provided by universities, government agencies, and nonprofit organizations. In addition, the government has the ability to simplify the tax system, and reduce payroll taxes. Technical assistance in areas such as market research, human resources management, and technological support should be provided to small business owners.

Originality/value

This study applied to Chinese entrepreneurs in addition to an extensive analysis of the factors that affect motivations, success, problems, and business stress.

Details

Journal of Chinese Entrepreneurship, vol. 3 no. 2
Type: Research Article
ISSN: 1756-1396

Keywords

Content available
Article
Publication date: 22 February 2013

Hung M. Chu

94

Abstract

Details

Journal of Chinese Entrepreneurship, vol. 5 no. 1
Type: Research Article
ISSN: 1756-1396

Keywords

Access

Year

All dates (5)

Content type

1 – 5 of 5