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This paper aims to respond to a knowledge gap regarding the motivations of medical tourists, the term used to describe persons that travel across borders with the intention of accessing medical care. Commonly cited motivations for engaging in medical tourism are typically based on speculation and provide generalizations for what is a contextualized practice. This research paper aims to complicate the commonly discussed motivations of medical tourists to provide a richer understanding of these motivations and the various contexts in which medical tourists may choose to travel for medical care.

Drawing on semi-structured interviews with 32 former Canadian medical tourists, this study uses the Iso-Ahola’s motivation theory to analyze tourists’ motivations. Quotations from participants were used to highlight core themes relevant to critical theories of tourism.

Participants’ discussions illuminated motivations to travel related to personal and interpersonal seeking as well as personal and interpersonal escaping. These motivations demonstrate the appropriateness of applying critical theories of tourism to the medical tourism industry.

This research is limited in its ability to link various motivations with particular contexts such as medical procedure and personal demographics. However, this study demonstrates that the three commonly cited motivations of medical tourists might oversimplify this phenomenon.

By providing new insight into medical tourists’ motivations, this paper expands the conversation about medical tourists’ decision-making and how this is informed by tourism discourse. This insight may contribute to improved guidance for medical tourism stakeholders for more ethical and safe practices.

This study aims to investigate the perceptional differences of key stakeholders in assessing the Digital Library Accessibility and Usability Guidelines (DLAUG), in which design information is created and organized by types of help-seeking situations, to support blind and visually impaired (BVI) users. The stakeholders consist of BVI users, digital library (DL) developers and scholars/experts. The focus is on the identification of types of situations in which BVI users and developers show significant perception differences of DLAUG’s relevance, clarity and usefulness than the other two groups, respectively, and the associated reasons.

An in-depth survey was conducted to examine the perceptions of 150 participants representing three groups of key DL stakeholders: BVI users, DL developers and scholars/experts. Both qualitative and quantitative analyses were applied.

The results show that BVI users and developers had significant perception differences of the relevance, clarity and usefulness of the DLAUG than the other two groups held on five situations, mainly because they played distinct roles in the development of DLs with differing goals and expectations for the DL design guidelines.

This is the first study that considers different DL stakeholders to assess DL guidelines to support BVI users.

The purpose of this paper is to investigate the types of roles that Twitter played in digital libraries (DLs) and their relationships in building DL online communities.

A mixed method analysis of DLs’ tweets was conducted to identify the usage, roles of Twitter in DL communities and relationships among the roles. Twitter data from 15 different DLs for one year were extracted, and an open coding analysis was performed to identify types of Twitter roles. Pearson correlation coefficient was applied to examine the relationships among the roles based on word similarities.

The results present 15 types of Twitter roles representing five main categories identified from DL tweets, including information, promotion, related resources, social identity and social connection. Moreover, word similarities analysis identifies more strong relationships among the roles in four main categories (promotion, related resources, social identity and social connection) but less with roles in information.

Characteristics of DL online communities are discussed and compared with physical library communities. Suggestions are proposed for how tweets can be improved to play more effective roles. To build a strong community, it is critical for digital librarians to engage with followers.

This study is a pioneering work that not only analyzes Twitter roles and their relationships in building DL online communities but also offers recommendations in terms of how to build a strong online community and improve Twitter use in DLs.

SO SUCCESSFUL in user terms have been the leaflets, brochures and informational posters prepared in recent years by Lambeth Public Libraries' design studio, that an exhibition of the graphic work of designers Adrian Hodgkins and Linda Grimes for the library service was mounted at the London College of Printing in Clerkenwell during May. The printed introduction to the exhibition remarks that ‘Lambeth and a number of other local authorities recognise the need for a high standard of graphic presentation for the publicity and dissemination of information of its activities’—a judgment which was amply confirmed by the work on display. Director Roy McColvin adds: ‘It is our view that a free, non‐institutionalised but appropriate design policy helps enormously, first to give information of the services, and secondly to publicise the activities’.

In our last ‘Notes and News’ we made an unfortunate mistake. In writing on the poetry section of the School Library Association's book list Fiction, Verse and Legend we referred to the Bodley Head series of poetry for the young as ‘now regrettably out of print’. Before making this categorical statement we had referred to the Bodley Head's current catalogue ‘with complete back‐list’, and had failed to find any reference to the series, but we had also failed to notice the comparatively insignificant sentence on page ii of the cover: ‘Children's books are listed in a separate catalogue.’

The purpose of this paper is to report upon an initiative within a case study UK university to facilitate service innovation in small firms. The paper aims to outline how explicit use of such concepts has the potential to enhance the effectiveness of this form of university‐industry interaction.

The paper considers how an evaluative inquiry approach could be used to assess the contribution of explicit consideration of knowledge integration and absorptive capacity in university‐industry interaction.

The paper reveals how the study has been constructed and how the planned use of personal reflective tools and structured group interactions may enhance the consideration and utilisation of the key concepts by the university and SME clients.

The paper brings a degree of theorising upon university‐industry interaction that is largely absent in reported studies. It adds to the knowledge/cognitive perspective upon small business support.

The value of evaluative inquiry and explicit use of knowledge concepts in assisting the evolution of interactions with small businesses are highlighted.

The paper presents a compelling case for an innovative approach towards facilitating collaboration.

The purpose of this paper is to consider three types of stories: media, personal accounts and fiction, and look for plots depicting situations of fundamental shift in the framing and basic definitions of reality. The authors examine them from the point of view of their usefulness for developing creative responses to systemic change.

The authors conducted a narrative study in three stages, aimed at identifying strong plots pertaining to systemic change. The analyzed material came from three different sources of narratives (fiction, media and creative stories) and was approached by the use of two different narrative methods: symbolic interpretation and narrative collage.

Currently many voices are being raised that the authors are living in times of interregnum, a period in between working systems. There is also a mounting critique of the business school as an institution perpetuating dysfunctional ideologies, rather than enhancing critical and creative thinking. The authors propose that the humanities, and, in particular, learning from fiction (and science fiction) can offer a language to talk about major (systemic) change help and support learning about alternative organizational realities.

The study pertains to discourse and narratives, not to material aspects of culture construction.

Today, there is a mounting critique of business schools and their role in society. Following Martin Parker’s call to transform them into schools of organizing, helping to develop and discuss different alternatives instead of reproducing the dominant model, the authors suggest that education should be based, to much larger extent than until now, on the humanities. The authors propose educational programmes including the study of fiction and film.

The authors propose that the humanities (and the study of fiction) can equip society with a suitable language to discuss and problematize systemic change.

This paper adds to narrative social studies through providing an analysis of strong plots showing ways of coping with systemic collapse, and through an examination of these plots’ significance for organizational education, learning, and planning. The authors present an argument for the broader use of fiction as a sensemaking, teaching, and learning tool for managing organizations in volatile environments.