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The purpose of this study was to determine if Systems Development Methodologies (SDMs) are being utilised effectively in the development of Learning Management Systems (LMSs) in South Africa. With e-learning being a critical component of modern educational systems, it has become essential to ensure that LMSs of a high standard are being developed. In the field of SDMs, much research has been done and the value of SDMs is proven and documented. To enhance the chances of developing LMSs of outstanding quality, it is crucial that SDMs are applied efficiently, as they can have a significant impact on the development process.

A positivistic research approach was followed. By utilising a survey as the main research method, quantitative data were generated. By statistically analysing the dataset, meaningful results were obtained.

This study shed some light on how LMS procurement and development is being done in South Africa and revealed that the use of open-source systems currently exceeds the use of proprietary systems. The results of the research showed that SDMs (e.g. Rapid Application Development) are being used effectively in the development of e-learning systems. Strong relationships exist between many of the SDM factors identified (e.g. performance expectancy and the perceived support of the methodology) and the quality and productivity of the development process. This, in turn, has a strong influence on the impact SDMs have on the quality of LMSs.

The study made a contribution to the discipline of information systems and, more specifically, LMSs, by providing insights with regard to the factors affecting the use and effectiveness of SDMs in developing LMSs. As far as could be ascertained, this study generated the first empirical data on the procurement and development of LMSs in South Africa.