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The aim in this paper is to extend Dorothy Smith's conceptual understanding of work to consider the emerging labor of “knowmads” within internationalization of higher education. Through original research on everyday experiences of internationalization, the authors seek to illuminate the ways individuals develop skills and competencies in relation to these new forms of work in order to address the reproduction of inequities. The authors make a connection between internationalization of higher education and knowmadic labor based on the premise that cross‐border education is often pursued in order to develop knowmadic attributes.

Through a critical institutional ethnography of one mid‐sized Canadian university, the paper uses survey and interview data gathered from students and faculty ‐ individuals who are involved in knowmadic labor connected to internationalization – to illustrate some of the study participants' daily experiences of internationalization coordinated by the institutional structures of the university in times of globalization.

It is concluded that internationalization and connecting new forms of work involved in becoming and producing knowmads not only bypass and disregard present inequities in higher education, but work to reproduce them in new ways.

The paper provides insight in regards to processes and allocation of work within internationalization, while addressing forms of social inequities that often cut across these practices and concludes with brief comments on the implications of academic knowmadic labor in Western higher education institutions engaged in internationalization.

While research has been conducted on work in international contexts, little has addressed “the labor” that is involved in becoming knowmads, and that of “producing” knowmads. The paper draws connections between the internationalization of higher education and knowmadic work showing that knowmadic labor is often preceded by knowmadic educational opportunities. The cosmopolitan vision of creating globally aware citizens, with international knowledge, skills, and competencies that institutions espouse, are assumed to be good per se, and to lead to knowmadic qualities and attributes required in a knowmad society. The paper questions these assumptions and the relations of power on which they rest.

This essay aims to introduce the “knowmads” concept in the context of converging futures of work, learning, and how people relate to one another in a world driven by exponential, accelerating change.

A conceptual framework for understanding knowmad society is presented, with specific insight to how it impacts formal education systems. A summary of articles following this viewpoint in this issue of On the Horizon is presented to highlight key ideas and how the issue is structured.

Knowmad society is already here, but education systems seem ignorant of this reality. This essay highlights that in this issue, ideas, approaches, and original solutions are offered for further discussion.

It is too late to ignore the trends driving the creation of a knowmad society, and it has to be decided if there is to be an attempt to catch‐up to the present, or leapfrog ahead and create future‐relevant learning options today. Otherwise there is a risk of producing workers equipped for the needs of previous centuries, but not the kind that can apply their individual knowledge in contextually‐varied modes to create new value.

This essay presents a formal introduction to the knowmad concept, and calls for the co‐creation of a broader ecology of options for relevant learning in a knowmad society.

The purpose of this paper is to describe the relevant role of users/learners as designers/creators of meaningful and effective learning places and spaces in both digital and virtual worlds.

The paper is based on research and observation of changing trends in users' behavior in physical and digital collaborative workplaces and spaces all over the world.

In this third millennium, the new spirit of knowmadic workers and learners is breaking down old design concepts and rules. The progressively more subtle frontier between virtual and physical learning environments and working environments is changing the use by, and the behavior of, learners in these places and spaces. In this context, the transversal‐thinking, designer‐guided paradigm is rendered effectively useless. The era of user‐led design has started. User‐oriented design is an old trend; it has changed over time. In societies and economies based on learning, reflection and constant collaboration, the individualistic design guru has no place.

This paper discusses the evolving strategic role of users/learners as designers and co‐creators of their own places. Traditional design criteria and theories are outdated. The role of the designer as master/creator is not compatible with the collegiate and collaborative, reflective spirit of knowmadic learners. A consequence is a requirement for new strategies and a redefinition of the designer's role in the creation of space. The axis of design control has shifted.

The purpose of this paper is to examine how the emerging new economy is impacting the future of human capital development and the future of work.

A detailed review of the literature is used to profile the changing nature of work and work requirements in the emerging new economy. Recent trends and developments in human capital development and advancements in computer‐enhanced performanceware are combined with components of the traditional apprenticeship model. The resulting silicon‐based apprenticeship model is compared and contrasted with models of formal education, training, and apprenticeship.

The fast‐paced new economy is demanding greater performance from ever‐greater percentages of the world's population. New forms of hypercompetition demand the elimination of the long lead‐times that have traditionally existed between learning and doing. The proffered silicon‐based apprenticeship model is advanced as a development that is projected to jump‐start twenty‐first century learner/performers into on‐demand, world‐class, performance.

Speculative literature directed at the future of new economy work and workers is not cohesively linked to the literature of electronic performance enhancement, learning theory, and advancements in technology. This paper advances an approach for accelerating work performance and human capital development that may instigate future research in this area.

This paper identifies the value of greatly accelerating the performance of workers in the emerging new economy, while simultaneously decreasing the existing time lag between learning and performance.

The ability to involve more individuals in the emerging new economy promises to increase both quality of life and standard of living for greater percentages of the global population.

The author asserts that silicon‐based apprenticeships are a necessary next step toward engaging more of the world's population in the new economy.

The paper's aim is to highlight the value of non‐cognitive strengths such as creativity and grit. In a knowledge age, those aspects will be the distinguishing characteristics in a global work force and must be a goal of educational pursuits.

The paper examines research supporting the inclusion of character strengths in education for a borderless global future.

Presently, most education and work deals with information and data. Technology has made data/facts/information more accessible but less unique for any given learner, worker, or place. At the same time, education has focused on simple distribution of content, knowledge assessment, and testing instead of the development of rich knowledge and non‐cognitive skills. This can be seen in the reliance on testing and achievement, and, by and large, in a generation of students knowing “what” but not “how”, a generation less creative and more prone to set answers, a generation often lacking character strengths and less able to persevere in the face of challenge or failure.

Research must focus more intensely on the character strengths or non‐cognitive skills to better understand their relationship to learning and achievement. Methods of developing character strengths should be researched for efficacy. Correlation between various character strengths (such as creativity and persistence) and academic achievement should be broadly researched. This correlative research could support new methods and foci in education offering a broader, more inclusive direction in learning.

Research has shown character strengths can be better developed in explicit class settings than through tacit methods. Previous research into strengths such as grit and perseverance could also lead to different participant selection for employment, enrollment, or to intervention programs. In a world where information travels around the world in the blink of an eye, in a borderless global future, education must metaphorically cross the cognitive border and begin to directly address that broader set of skills that are cherished but often do not seem to be taught. It is on the border between learning information – explicit knowledge – and affective, social, and behavioral skills where change must occur.

This paper addresses a need in education to examine and explicitly address non‐cognitive skills.

In an ever-interconnected world dominated by discourses on the internationalization and marketization of higher education, concerns related to language and employability have been the focus of recent debates. There is, however, a dearth of research investigating how these dimensions relate to one another in recent comparative and international higher education research. By focusing on how issues related to language and employability have been presented in recent higher education research worldwide, this chapter aims to contribute to our understanding of this concern. To achieve this goal, we conducted a scoping literature review using the Web of Science, Scopus, and the Education Resources Information Center (ERIC) databases, considering the years 2011–2020. The findings, perhaps not surprisingly, suggested that language skills are perceived to be valued by both graduates and employers though the discussions predominantly focused on one language, English. The research focus on English for employability in Anglophone contexts is understandable. However, the fact that the trend is observed in contexts where the language is not the primary or official language seems to indicate the influence of internationalization of higher education and global labor markets primarily dominated by English. The literature also suggested that (English) language training in higher education programs needs to move from solely linguistic and qualification-related content areas to a broader sphere of English for communication purposes that cover both specialized disciplinary content and broader generic employability skills. Considering this finding, we suggest that higher education systems and institutions incorporate recent developments in English for occupational purposes in their curriculum. We also recommend that there needs to be a shift from the overwhelmingly English language-dominated discussions to more inclusive research that assesses the impact of other dominant languages on employability-related concerns.

The purpose of this study is to identify global trends in disruptive technological change and map the social and policy implications, particularly as they relate to the educational ecosystem and main stakeholders across all levels of education.

The authors conducted a two-stage meta-analysis of 1,155 scholarly, peer-reviewed articles. The investigation involves a systematized literature review for data identification and collation adhering to defined selection criteria, and a network analysis to scrutinize data, consolidate information and unveil correlations and patterns from the literature review to produce a set of recommendations.

The study unveiled educational trends related to disruptive technologies and delineated four principal clusters representing how these technologies are transforming the education ecosystem. Additionally, a series of transversal aspects that reveal a societal vulnerability toward future prospects in the realms of ethics, sustainability, resilience, security, and policy were identified.

The findings spotlight an enlarging chasm between industry (and society at large) and conventional education, where many transformations triggered by disruptive technologies remain absent from teaching and learning systems. The study further offers recommendations and envisions potential scenarios, urging stakeholders to respond based on their positions concerning disruptive technologies.

Expanding from the meta-analysis of pertinent literature, this paper offers four collections of curated resources, four mini case studies and four scenarios for policymakers and local communities to consider, enabling them to plot courses for their optimal futures.

The metamorphosis within the Thai segment of the hospitality industry has influenced the global outlook for hospitality services, shifting the focus from leisure to a hybrid approach of providing all-inclusive work-leisure offerings. The purpose of this paper is, therefore, to outline the hybridisation of the hospitality industry in Thailand that is frequented by digital nomads, and to discuss the adaptation of local infrastructure to accommodate this trend.

Taking the form of a research note, this paper assesses the impact that digital nomads are having upon the hospitality industry in Thailand, and describes how different localities have begun to respond to the challenges and opportunities this trend presents. Additionally, the paper proposes an empirical study that would evaluate the success of various types of work–leisure hubs in adapting to the needs of digital nomads, and the alignment of their offerings with the expectations of these travellers.

A preliminary review of available resources reveals that there are a variety of work–leisure spaces catering to the needs of digital nomads. These spaces tend to combine lodging accommodations with a shared office environment, incorporating design elements and social activities that are likely to foster interpersonal relationships between guests. Be that as it may, the exact nature of the work–leisure space models behind these environments is unclear.

The paper envisions a study that will enhance scholarly understanding of the transformation which the Thai hospitality industry is currently undergoing in response to the influx of digital nomads. These insights will enable industry experts to assess both the feasibility and profitability of diverse work-leisure models, and assist policymakers in different jurisdictions.

Purpose: In the experience economy, the main challenge for museums is not only to attract visitors but also to preserve artworks. Given this circumstance, this chapter aims to offer an overview of how these cultural organisations have emerged as labs of the future culture, where all kind of technological experiments are tested so as to fulfil their mission.

Design/methodology/approach: This chapter is based on extensive literature review on issues related to robots, artificial intelligence and service automation (RAISA) in the museum sector. Examples illustrate the role of technology in the experience design and preservation of cultural resources.

Findings: 1) A chronological framework of museums’ orientations is established to understand the evolution toward the technology-driven present period. 2) Robots, artificial intelligence and service automation have a meaningful contribution to make in guaranteeing visitor arrivals. 3) This technological phase requires a tourism workforce with new skills.

Research limitations/implications: Few academic studies concerning to the use of robots, artificial intelligence and service automation in the museum sector were found. Hence, more empirical studies are required to completely corroborate the chapter’s suggestions.

Practical implications: An enlightening path for the service design of multisensory and participatory is proposed, as a useful guide for heritage managers, marketing practitioners and tourism planners.

Originality/value: Museum management has been always receiving the attention of managers, policymakers, scholars, among others. Insights of how technology enhances heritage preservation and the improvement of museum services throughout numerous examples can direct them to increase knowledge and adopt these practices.

The aim is to explore the role of personal learning environments in an already ICT‐dense context and in combination with some educational approaches in the field of technology enhanced education. The paper seeks to analyze how personal learning environments are not a device but a learning strategy that threatens the way educational institutions and their functions are understood, by contributing to enable a borderless learning society.

The research begins by revisiting Vygotsky's concept of the zone of proximal development and assesses the role of educators and educational institutions as the actual more knowledgeable others in scaffolding learners' learning paths. This role is put in relationship with different learning scenarios (formal, non‐formal, informal and autodidactic) according to their inner structure (or lack of) and degree (or absence) of planning. The research then puts PLEs in relationship with other “physical” spaces (VLEs and LMSs), the digitization of content (open educational resources), records and assessments (e‐Portfolios) and the possibility to flip some traditional tasks or processes that enabled regaining the social component in the classroom (Education 2.0).

It is suggested that PLEs have come to close the circle of ICTs in education with a highly transformative power: the power to blur the boundaries between formal teaching and informal learning. Indeed, the traditionally difficult transition from one learning scenario to a different one has been made smoother by the appearance of OER and, especially, social media constructs that can be used for learning purposes, especially within a PLE‐based strategy.

It is stated that institutions should embrace and even foster the possibility that learners could easily and intensively switch educational resources, just like they could shift among different registers and learning scenarios, as a newly enabled way to tear down the artificial divisions that formal learning edified.