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Open Access
Article
Publication date: 28 November 2023

Silvia Massa, Maria Carmela Annosi, Lucia Marchegiani and Antonio Messeni Petruzzelli

This study aims to focus on a key unanswered question about how digitalization and the knowledge processes it enables affect firms’ strategies in the international arena.

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Abstract

Purpose

This study aims to focus on a key unanswered question about how digitalization and the knowledge processes it enables affect firms’ strategies in the international arena.

Design/methodology/approach

The authors conduct a systematic literature review of relevant theoretical and empirical studies covering over 20 years of research (from 2000 to 2023) and including 73 journal papers.

Findings

This review allows us to highlight a relationship between firms’ international strategies and the knowledge processes enabled by applying digital technologies. Specifically, the authors discuss the characteristics of patterns of knowledge flows and knowledge processes (their origin, the type of knowledge they carry on and their directionality) as determinants for the emergence of diverse international strategies embraced by single firms or by populations of firms within ecosystems, networks, global value chains or alliances.

Originality/value

Despite digital technologies constituting important antecedents and critical factors for the internationalization process, and international businesses in general, and operating cross borders implies the enactment of highly knowledge-intensive processes, current literature still fails to provide a holistic picture of how firms strategically use what they know and seek out what they do not know in the international environment, using the affordances of digital technologies.

Details

Journal of Knowledge Management, vol. 27 no. 11
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 1 April 2022

Maayan Nakash and Dan Bouhnik

This study aims to give expression, for the first time, to the contemporary perceptions of knowledge management (KM) professionals regarding the technological layer in KM. From an…

Abstract

Purpose

This study aims to give expression, for the first time, to the contemporary perceptions of knowledge management (KM) professionals regarding the technological layer in KM. From an organizational-holistic view, the authors strive to provide a deeper understanding of the position and role of technology in KM in knowledge-intensive organizations.

Design/methodology/approach

As part of the adoption of the qualitative-constructivist paradigm, the research started with in-depth interviews and continued with focus groups. The data were collected from 21 KM experts and analyzed according to the thematic analysis method, based on the grounded theory.

Findings

Although many hopes depend on technological tools, the authors learn why KM cannot be considered a purely information technology (IT)-based process. The study raises significant concern regarding the leadership of KM efforts by IT units, due to the possible lack of focus on strategic aspects supported by that support closing knowledge gaps. KM experts support technological changes and anticipate the introduction of automated mechanisms for knowledge flow processes.

Originality/value

Understanding the technological component of KM provides a window of opportunity for the meanings ascribed by the professionals to the whole KM discipline. The results improve the understanding that the KM community should be required to be more aware of the business-organizational aspects for which the practice of KM in the organization is required, as well as the centrality of human resources in knowledge creation and sharing. Moreover, the paper provides a unique glimpse into the future of organizational KM.

Details

Aslib Journal of Information Management, vol. 74 no. 6
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 9 October 2017

Jorge Cegarra-Sanchez, Juan-Gabriel Cegarra-Navarro, Anthony Wensley and Jose Diaz Manzano

Knowledge acquired from sources of unverified information such as gossip, partial truths or lies, in this paper it is termed as “counter-knowledge.” The purpose of this paper is…

Abstract

Purpose

Knowledge acquired from sources of unverified information such as gossip, partial truths or lies, in this paper it is termed as “counter-knowledge.” The purpose of this paper is to explore this topic through an exploration of the links between a Hospital-in-the-Home Units (HHUs) learning process (LP), counter-knowledge, and the utilization of communication technologies. The following two questions are addressed: Does the reduction of counter-knowledge result in the utilization of communication technologies? Does the development of counter-knowledge hinder the LP?

Design/methodology/approach

This paper examines the relevance of communication technologies to the exploration and exploitation of knowledge for 252 patients of a (HHU) within a Spanish regional hospital. The data collected was analyzed using the PLS-Graph.

Findings

To HHU managers, this study offers a set of guidelines to assist in their gaining an understanding of the role of counter-knowledge in organizational LPs and the potential contribution of communication technologies. Our findings support the proposition that the negative effects of counter-knowledge can be mitigated by using communication technologies.

Originality/value

It is argued in this paper that counter-knowledge may play a variety of different roles in the implementation of LPs. Specifically, the assignment of communication technologies to homecare units has given them the means to filter counter-knowledge and prevent users from any possible problems caused by such counter-knowledge.

Details

Journal of Health Organization and Management, vol. 31 no. 7/8
Type: Research Article
ISSN: 1477-7266

Keywords

Article
Publication date: 14 May 2019

Carla Mascarenhas, Carla S.E. Marques, Anderson R. Galvão, Daniela Carlucci, Pedro F. Falcão and Fernando A.F. Ferreira

The purpose of this paper is to examine how important technology transfer offices (TTOs) – which in Portuguese are called “industrial property support offices” or GAPIs – are in…

Abstract

Purpose

The purpose of this paper is to examine how important technology transfer offices (TTOs) – which in Portuguese are called “industrial property support offices” or GAPIs – are in terms of fostering patent applications and technology transfer in countries characterized by low performance records in these activities.

Design/methodology/approach

Among the existing 23 Portuguese GAPIs, only eight agreed to provide answers to a semi-structured questionnaire survey. Content analysis was performed on the data collected using NVivo software.

Findings

The results show that GAPIs play an important role in the innovation life-cycle, speeding up the transfer of knowledge and technology to society. The regulation of intellectual property (IP) ownership and royalty sharing with inventors was identified as a major result, strengthening entrepreneurial universities’ role. In addition, after the GAPIs were created, networks were formed that facilitate the sharing of knowledge and experience and promote the development of further collaborative partnerships.

Practical implications

This study’s results offer new insights into how GAPIs contribute to socio-economic growth by fostering more entrepreneurial universities and increasing the transfer of technology to society. In addition, these offices promote the creation of networks between GAPIs, enabling them to leverage universities’ potential for participation in socio-economic development.

Originality/value

No previous research has focused on GAPIs/TTOs’ point of view regarding policies that enhance IP and technology/knowledge transfer.

Article
Publication date: 1 September 2003

Shantha Liyanage and Patrick S. Poon

Technology and innovation management education is now regarded as a critical area of study in most business schools. This growing importance is partly a strategic response to…

5399

Abstract

Technology and innovation management education is now regarded as a critical area of study in most business schools. This growing importance is partly a strategic response to managing knowledge‐driven industry development. In a changing business climate, traditional management education needs to combine with pragmatic technology management education that provides rich ground for developing managerial theories that are less “fuzzy” and practically more relevant to industry needs. Management studies are not just about theoretical constructs, but must, instead, address practical resolutions and problem solving in the real business world. This paper investigates the epistemological, pedagogical and organizational factors impacting on the design, development, and implementation of technology management learning programs. In doing so, it brings theory in line with practice. It draws on the authors' personal experiences, case examples, and student reflections during a project over three years to design, develop and implement a masters‐level Web‐based online technology program in three countries – Australia, Hong Kong and Singapore. Effective management learning, we argue, needs a techno‐managerial approach that combines general management theories with technology management practice to link business and technology communities.

Details

Journal of Management Development, vol. 22 no. 7
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 1 April 2003

Georgios I. Zekos

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some…

88430

Abstract

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

Details

Managerial Law, vol. 45 no. 1/2
Type: Research Article
ISSN: 0309-0558

Keywords

Article
Publication date: 2 June 2023

Weiwei Liu, Yuqi Liu, Xiaoyu Zhu, Pantaleone Nespoli, Francesca Profita, Lei Huang and Yimeng Xu

This study aims to present the critical role of knowledge management in digital entrepreneurship by reviewing the literature and proposing future research directions for digital…

Abstract

Purpose

This study aims to present the critical role of knowledge management in digital entrepreneurship by reviewing the literature and proposing future research directions for digital entrepreneurship and knowledge management through an interdisciplinary framework.

Design/methodology/approach

This study uses the Derwent Data Analyzer to identify and visualise the extant studies on digital entrepreneurship. This study qualitatively analyses the hot topics and trends in digital entrepreneurship research to understand digital entrepreneurship from the knowledge management perspective.

Findings

The authors found two dominant trends in existing research: logical and development trend exploration at the theoretical background and empirical research at the practical dimension. To understand digital entrepreneurship from a knowledge management perspective, the authors summarised the theoretical logic and internal and external reasons why knowledge management is required in digital entrepreneurship. Moreover, the authors analysed the new features of digital entrepreneurship under five aspects: management concept, object, content, scope and focus. The authors concluded that existing research on integrating knowledge management and digital entrepreneurship is primarily conducted from three perspectives: technology, platform and ecosystem.

Originality/value

This study provides an in-depth analysis of digital entrepreneurship from a knowledge management perspective. The findings can further promote the theoretical research and practical development of digital entrepreneurship and knowledge management. This approach provides a new direction for interdisciplinary study and enriches entrepreneurship research. In addition, this study proposes a knowledge management framework for digital entrepreneurship research. The findings contribute to understanding the role and function of knowledge management in digital entrepreneurship.

Details

Journal of Knowledge Management, vol. 28 no. 2
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 13 December 2022

Mai Nguyen

Knowledge is the main product of professional service firms; therefore, knowledge is the key to success. Due to the nature of this organizational type, management in professional…

Abstract

Purpose

Knowledge is the main product of professional service firms; therefore, knowledge is the key to success. Due to the nature of this organizational type, management in professional service firms has faced many challenges in encouraging employees to share knowledge. The diffusion of technologies has facilitated technology-mediated knowledge sharing (TMKS), which helps the transfer of knowledge become easier without time and space limits. This study aims to unfold the impact of transformational leadership as an antecedent of TMKS under the interplay with perceived ease of use and perceived usefulness in using technology.

Design/methodology/approach

An online survey was distributed to employees in professional service firms through the snowball sampling method. Three hundred forty employees, who had experience with technology-mediated knowledge sharing, participated in the survey.

Findings

The findings showed that transformational leadership had a significant impact on TMKS, which was moderated by perceived usefulness and gender. TMKS influenced organizational innovation, and the mediating effect of TMKS was identified.

Originality/value

This study provides solutions for management in professional service firms to motivate their employees to share knowledge via technology, which drives organizational innovation. More caution about gender differences and the low levels of perceived usefulness from employees need to be considered when adopting transformational leadership.

Article
Publication date: 23 August 2021

Enrico Bracci, Mouhcine Tallaki, Riccardo Ievoli and Sonia Diplotti

The paper aims to understand the possible determinants of knowledge of, and interest in using, blockchain, with a particular focus in the future intention to apply this…

1848

Abstract

Purpose

The paper aims to understand the possible determinants of knowledge of, and interest in using, blockchain, with a particular focus in the future intention to apply this technology. Blockchain technology is deemed to radically change business models and processes. Using this technology in small and medium enterprises (SMEs) is still a novel idea. Moreover, not much is known about the diffusion and level of interest towards blockchain in SMEs. This research adopts a knowledge management perspective, drawing on technology acceptance model to highlight the level of blockchain technology diffusion, and to explore which factors lead SMEs’ to adopt blockchain.

Design/methodology/approach

This study distributed a questionnaire to a sample of 300 SMEs in Italy. This study received 96 responses (32% response rate). This study calculated descriptive statistics and undertook a reliability analysis. Finally, this study performed a logistic regression to analyse the determinants of further intention to use blockchain technology.

Findings

Results show that blockchain technology is quite well known, but the level of knowledge is limited. Moreover, the research reveals that the rate of adoption is very low. Interest in the future adoption of blockchain is associated with knowledge, perception of usefulness and ease of use of blockchain.

Originality/value

This paper is one of the first explorative studies showing which factors lead SMEs to adopt blockchain technologies and shedding some light on the interaction between knowledge management and blockchain adoption and diffusion in SMEs. It highlights how blockchain knowledge could determine future interest in blockchain innovation. This paper is relevant for public and private institutions that aim to promote, through knowledge management, the adoption of blockchain in SMEs.

Details

Journal of Knowledge Management, vol. 26 no. 5
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 3 April 2018

De-Graft Owusu-Manu, David John Edwards, Erika Anneli Pärn, Maxwell Fordjour Antwi-Afari and Clinton Aigbavboa

This research aims to investigate and identify knowledge transfer (KT) enablers within the developing country of Ghana. These enablers act as mechanisms to stimulate knowledge…

Abstract

Purpose

This research aims to investigate and identify knowledge transfer (KT) enablers within the developing country of Ghana. These enablers act as mechanisms to stimulate knowledge creation, knowledge protection and build effective knowledge-sharing (KS) behaviour in construction companies – consequently, they are crucial to business survival in a globally competitive market.

Design/methodology/approach

A perception questionnaire survey was used to elicit responses from construction practitioners using purposive and snowballing non-probability sampling techniques. Summary statistical analysis and a chi-square test was used to uncover relationships between the independent and dependent variables.

Findings

An empirical examination of data collected indicated that knowledge strategy, organizational culture, information technology and knowledge leadership as knowledge enablers have a significant positive relationship with KT. Future research is however required to measure transfer within an organization vis-à-vis measure perception of such.

Originality/value

The work presents a rare glimpse of the relationship between knowledge enablers and KT (particularly in a developing country context) and as such provides utility to policymakers and construction firms to enhance their knowledge capabilities.

Details

Journal of Engineering, Design and Technology, vol. 16 no. 2
Type: Research Article
ISSN: 1726-0531

Keywords

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