Search results
1 – 10 of over 163000Jiayang Tang and Jorge Tiago Martins
Drawing on theories pertaining to knowledge sharing, ageing at work and human resource practices for ageing workers, this article explores knowledge sharing challenges arising…
Abstract
Purpose
Drawing on theories pertaining to knowledge sharing, ageing at work and human resource practices for ageing workers, this article explores knowledge sharing challenges arising from the interaction between an increasingly ageing workforce and younger employees.
Design/methodology/approach
Contextually, the authors focus on China, where the pace of demographic transformations offers a unique opportunity to investigate knowledge sharing practices in their socio-economic context. Empirically, the authors analyse knowledge sharing behaviours and practices of retail banking professionals in a Chinese big four bank.
Findings
The encouragement of knowledge sharing between younger and older workers should be incorporated into organisations' human resource strategies. The availability of development, maintenance, utilisation and accommodative human resource practices signals to older workers that they are valuable and are worth investing in.
Originality/value
The authors’ contribution to theory and practice is twofold: starting with the identification of perceived knowledge sharing challenges, the authors’ analysis offers important contextually grounded insights into what types of managerial practices are relevant in eliciting successful knowledge sharing within organisations faced with an ageing workforce.
Details
Keywords
Sharing information security best practices between experts via knowledge management systems is valuable for improving information security practices, exchanging expertise…
Abstract
Purpose
Sharing information security best practices between experts via knowledge management systems is valuable for improving information security practices, exchanging expertise, mitigating security risks, spreading knowledge, reducing costs and saving efforts. The purpose of this paper is developing a conceptual model to enhance the transfer of information security best practices between professionals in virtual communities through a Web-based knowledge management system to exchange their successful experience in handling different information security situations.
Design/methodology/approach
The model is validated by surveying 17 experts’ reviews on the correctness of the model’s structure and its related components through applying deep rich peer debriefing to test suitability. Quantitative data has been collected to achieve confirmatory results.
Findings
The resulting model incorporates five main components that support the formal mechanism for the acquisition and dissemination of knowledge: identification, classification, storage, validation and sharing. The success of knowledge sharing is highly dependent on the active collaboration of community members and highly influenced by motivation. Validating transferred knowledge is vital for ensuring the credibility of the system.
Originality/value
To the best of the author’s knowledge, this paper is one of the first to highlight the role of integrating knowledge management to enhance the effective share and reuse of information security best practices knowledge. The research results can support researchers investigating the topic and generate trustworthy literature to guide information security virtual community developers.
Details
Keywords
Arif Abdelwhab Ali, Dhanapal Durai Dominic Panneer selvam, Lori Paris and Angappa Gunasekaran
This study aims to investigate the key elements that influence knowledge sharing practice, primarily the relationship between knowledge sharing practice and organizational…
Abstract
Purpose
This study aims to investigate the key elements that influence knowledge sharing practice, primarily the relationship between knowledge sharing practice and organizational performance within the oil and gas (OG) industry.
Design/methodology/approach
A sample of 203 responses was collected from the OG industry using an online questionnaire. Data were analyzed using applied structural equation modeling to validate the model and test the hypotheses.
Findings
The results indicate that significant relationships exist among the model constructs. These findings provide a better understanding of the factors that influence knowledge sharing practices within the OG industry. These findings prove that knowledge sharing practices positively impact organizational performance through cost reduction, organization growth and intangible benefits.
Practical implications
This study demonstrates that organizations in the OG industry may increase performance by adopting knowledge sharing practices. This study also provides practitioners with important information to enhance knowledge sharing practice within their organizations. For instance, managers should focus on Web 2.0 and other knowledge sharing systems to facilitate both tacit and explicit knowledge sharing. The findings provide empirical evidence that knowledge sharing practices allow organizations to transfer expert knowledge to younger generations of employees. As a result, organizations will be able to capture knowledge and alleviate the negative impact of high staff turnover within the OG industry.
Originality/value
The lack of knowledge sharing practices and the eminent loss of technical knowledge within the (OG) industry, because of retirements and turnover, create a difficult challenge for practitioners. Research on knowledge sharing within the OG industry is limited. Therefore, this study provides an in-depth analysis regarding the critical knowledge sharing practices and valuable information to researcher and practitioners’ knowledge sharing practices within the OG industry.
Details
Keywords
Anam Iqbal and Muhammad Asrar-ul-Haq
The adequate culture of knowledge sharing in organizations is considered a key factor for improving the employees’ performance. Along with knowledge sharing, total quality…
Abstract
Purpose
The adequate culture of knowledge sharing in organizations is considered a key factor for improving the employees’ performance. Along with knowledge sharing, total quality management (TQM) practices are the ways to achieve business excellence. The purpose of this paper is to explore the mediating effect of knowledge sharing on the relationship between TQM practices and employees’ performance.
Design/methodology/approach
The quantitative study has been carried out in software houses of Pakistan. Data were collected from 340 employees using survey questionnaires from software houses of Pakistan and is analyzed through structural equation modeling technique using SPSS 22.0 and SmartPLS 2.0.
Findings
The results reveal that knowledge sharing partially mediates between TQM practices and employee performance. Furthermore, the results indicate that the TQM practices should be implemented holistically rather than individually.
Research limitations/implications
The generalization of the results is limited as the sample size is relatively small and represents software houses of only four regions in Pakistan. Moreover, the study findings were only based on software houses. So, these should be applied to other sectors with caution.
Originality/value
This study complements the previous researches and seeks to extend literature that how the core elements of knowledge sharing mediate between TQM practices and employees’ performance especially, in developing countries like Pakistan.
Details
Keywords
The purpose of this paper is to investigate the nature of knowledge sharing and what is experienced as being shared as knowledge sharing unfolds. In particular, the paper explores…
Abstract
Purpose
The purpose of this paper is to investigate the nature of knowledge sharing and what is experienced as being shared as knowledge sharing unfolds. In particular, the paper explores affect as a key aspect of knowledge sharing in an organisational context.
Design/methodology/approach
A practice theoretical approach is applied to the study combined with a phenomenological research methodology that focusses on the “lived experience” of participants.
Findings
Knowledge-sharing practice was found to encompass cognitive, social, bodily and affective dimensions. Affect was found to be a significant component of the practice as revealed by participant emotion and the use of conversational humour.
Research limitations/implications
In light of the findings, the researcher recommends a focus on participant sensings in practice theoretical research, in combination with sayings, doings and relatings.
Originality/value
The approach to the study is significant in that, in contrast to previous practice-based research in information studies, it applied a methodology adapted from phenomenology. This combination of approaches opened the investigation to the multi-dimensional experiential nature of knowledge-sharing practice highlighting the significant role of affect in knowledge sharing.
Details
Keywords
Ibticem Ben Zammel and Tharwa Najar
Emphasis is placed on knowledge-sharing practices and their influence on the power structure influenced by the technological background of the organization. This paper aims to…
Abstract
Purpose
Emphasis is placed on knowledge-sharing practices and their influence on the power structure influenced by the technological background of the organization. This paper aims to focus on technological skills institutionalized to build organizational technological capital favoring the knowledge-sharing practices. It aims to extend the sociology literature by providing a conceptual background to explain the restructuring initiatives through the stabilizing role of technological capital.
Design/methodology/approach
Two comparative case studies have been conducted: the first study took place in a public company and the second study was carried out in a private company of telecommunication involving a documentary study, an observation and semi-structured interviews.
Findings
The findings in this paper show that the knowledge-sharing practices in the organizational field are stabilized by the technological capital. The technological capital promotes a knowledge management system and plays an important role in restructuring the established power within knowledge intensive organizations.
Practical implications
Chief executive officers are encouraged to promote sharing practices through developing an innovation culture and valuing technological skills. Relevance should be granted to the technological capital, which aligns the restructuring of a learning organization and promotes the knowledge management systems and stabilizes the organizational structure. Organizations should capitalize a set of technological skills as part of their organizational relevant capital.
Originality/value
Based on the practice theory of Bourdieu, this paper lights on the triad relation between knowledge sharing/organizational structure/technological capital through comparing between public/private management modes. A theoretical framework is proposed to overlap the ambiguity of the relation between knowledge and power.
Details
Keywords
A recognition that pockets of business and process excellence existed alongside mediocrity led Texas Instruments to establish a Best Practice Sharing programme under the direction…
Abstract
A recognition that pockets of business and process excellence existed alongside mediocrity led Texas Instruments to establish a Best Practice Sharing programme under the direction of the Office of Best Practices. The Office of Best Practices, launched in 1994, is a dedicated unit which helps Texas Instruments’ worldwide businesses to identify, access and transfer best practices. TI’s Best Practice Sharing initiative was implemented to provide a mechanism for dialogue between TI leadership and TI employees and to facilitate collaboration based on the company’s strengths and business gaps. The goal is to provide a quicker path to achieving business excellence. In addition to providing these solutions, the Best Practice Sharing project has provided TI employees with a greater sense of the synergies possible across the company and a greater feeling of shared vision. This paper reviews the TI‐BEST programme, the Best Practice Sharing initiative, and examines the lessons learnt and benefits gained from best practices knowledge sharing.
Details
Keywords
Stefan Thalmann, Ronald Maier, Ulrich Remus and Markus Manhart
This paper aims to clarify how organizations manage their participation in networks to share and jointly create knowledge but also risk unwanted knowledge spillovers at the same…
Abstract
Purpose
This paper aims to clarify how organizations manage their participation in networks to share and jointly create knowledge but also risk unwanted knowledge spillovers at the same time. As formal governance, trust and observation are less applicable in informal networks, the authors need to understand how members address the need to protect knowledge by informal practices. The study aims to investigate how the application of knowledge protection practices affects knowledge sharing in networks. The insights are relevant for organizational and network management to control knowledge risks but harvest the benefits of network engagement.
Design/methodology/approach
The authors opted for an exploratory study based on 60 semi-structured interviews with members of 10 networks. In two rounds, network managers, representatives and members of the networks were interviewed. The second round of interviews was used to validate the intermediate findings. The data were complemented by documentary analysis, including network descriptions.
Findings
Through analyzing and building on the theory of psychological contracts, two informal practices of knowledge protection were found in networks of organizations: exclude crucial topics and share on selected topics and exclude details and share a selected level of detail. The authors explored how these two practices are enacted in networks of organizations with psychological contracts.
Originality/value
Counter to intuition that the protection of knowledge can be strengthened only at the expense of knowledge sharing and vice versa, networks benefitted from more focused and increased knowledge sharing while reducing the risk of losing competitive knowledge by performing these knowledge protection practices.
Details
Keywords
The purpose of this study is to gain insight into the dynamics and considerations of professionals regarding the sharing of tacit, personal knowledge in their practice.
Abstract
Purpose
The purpose of this study is to gain insight into the dynamics and considerations of professionals regarding the sharing of tacit, personal knowledge in their practice.
Design/methodology/approach
Adopting a social-constructivist ontology, the qualitative design deploys semi-structured interviews and focus groups. Data were coded, and analysed through interrelating and reasoning.
Findings
Personal knowledge is difficult to share precisely, but can be shared to some extent using reflection and stories. Knowledge also provides a position and professional agency, emphasising boundaries and impacting the decisions on interaction and sharing. As such, professional commitment is vulnerable and contextual and, by extension, material becomes part of this interplay of professional practice and collaborative development.
Research limitations/implications
Findings imply that exchange and use of knowledge and material present in organisations are impacted by individual professionals’ autonomy and decisions, which consequently impact on employees’ practice. This calls for research that focuses on individual factors such as autonomy, professionalism and attitudes in addition to organisational and facilitative matters.
Practical implications
Stimulating professional commitment and interpersonal learning is a matter of valuing personal knowledge and practice to avoid protectionism, boundaries and segregated agency. Management and professionals should consider how and why individuals exchange their personal knowledge, paying attention to social structures and individuals’ voices and objectives in forming communities.
Originality/value
This study combines the concept of tacit knowledge with the younger field of practice theory. By connecting personal knowledge to practice, it extends agency to the material world and offers a more individual perspective to knowledge sharing in and between entities.
Details
Keywords
When effectively synergized, uniqueness from employee diversity can be conducive to original ideas and solutions in the tourism services. The purpose of this study is to unfold…
Abstract
Purpose
When effectively synergized, uniqueness from employee diversity can be conducive to original ideas and solutions in the tourism services. The purpose of this study is to unfold how and when diversity-oriented human resource (HR) practices impact creativity among employees working in tour companies.
Design/methodology/approach
Participants in this research project comprised employees and their direct managers working in tour companies in Ho Chi Minh City, Vietnam.
Findings
The results provided evidence for the positive influence of diversity-oriented HR practices on employee creativity through the mediation channel of knowledge sharing. Diversity climate fortified the effects of diversity-oriented HR practices on knowledge sharing among employees. Besides, the findings lent support for the moderating role of group diversity regarding age, expertise, openness and extroversion in the current research model.
Originality/value
This study advances both diversity management and organizational research streams and marks the convergence between them.
Details