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Article
Publication date: 8 February 2016

Felipe Nodari, Mirian Oliveira and Antonio Carlos Gastaud Maçada

This paper aims to provide empirical evidence to support the relationship between interorganizational knowledge sharing, absorptive capacity and organizational…

Abstract

Purpose

This paper aims to provide empirical evidence to support the relationship between interorganizational knowledge sharing, absorptive capacity and organizational performance, and proposes that interorganizational knowledge sharing is composed of two processes: knowledge donation and collection.

Design/methodology/approach

A quantitative methodology is adopted to examine the proposed relationship between interorganizational knowledge sharing, absorptive capacity and organizational performance. The study uses survey data from 269 companies in Brazil. Structural equation modeling is applied to test the stated hypotheses and the model.

Findings

The empirical findings indicate that interorganizational knowledge sharing is composed of the donation and collection of knowledge. Interorganizational knowledge collection is found to have a positive effect on interorganizational knowledge donation, while collection is found to have a positive effect, mediated by absorptive capacity, on organizational performance.

Research limitations/implications

One limitation of this research was the predominant participation of smaller companies. Another is that the data were only collected from Brazilian companies. Moreover, an instrument to measure these constructs was proposed and validated to enable future research to be conducted into the process of interorganizational knowledge sharing and its components: knowledge donation and knowledge collection.

Practical implications

Managers can enhance organizational performance by developing both the donation and collection of knowledge. Knowledge donation is particularly important because, in addition to its impact on absorptive capacity and organizational performance, it contributes to the development of knowledge collection, which is also indirectly related to performance.

Originality value

The donation and collection of knowledge were validated as components of the interorganizational knowledge-sharing process, and the relationship between these processes and organizational performance is mediated by the absorptive capacity of the organization.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 46 no. 1
Type: Research Article
ISSN: 2059-5891

Keywords

Article
Publication date: 21 November 2016

Michael Jones and Richard Vines

This paper aims to advocate that significant human and systems-based capabilities (termed “socio-technical capabilities”) need to be developed in government departments…

1454

Abstract

Purpose

This paper aims to advocate that significant human and systems-based capabilities (termed “socio-technical capabilities”) need to be developed in government departments and other public sector organisations to support more effective description of information resources, collections and their context in online environments.

Design/methodology/approach

The ideas in this paper draw upon the findings of several action research interventions undertaken within a government department in Victoria in Australia since 2011 as part of a knowledge management initiative. Specific focus is given to the design and development of a new record-centric knowledge curation tool (KCT).

Findings

Effective functioning of KCT relies upon the input of well-structured, standards-based metadata used to describe collections, information resources and their context. The central claim is that the move towards standards-based descriptions will fundamentally change the capabilities required to manage, search for and disseminate knowledge and records.

Research limitations/implications

In addition to the capabilities discussed, management of records and knowledge through time requires commitments to stable repository, workflow and administrative systems, and working with contemporary systems involves technical knowledge such as the use of application programming interfaces. These aspects are not discussed here.

Practical implications

The capabilities discussed in this paper are socio-technical in nature. This means there is a requirement to shift current perspectives about who is responsible for managing organisational information as collections.

Originality/value

While some of the concepts discussed will be familiar to information professionals, the paper provides a unique description of how existing archival and recordkeeping practices are being integrated in innovative ways within organisations outside the information management professions.

Details

Records Management Journal, vol. 26 no. 3
Type: Research Article
ISSN: 0956-5698

Keywords

Article
Publication date: 15 March 2021

Huajiang Yu and Yoshi Takahashi

This study sought to examine the detailed mechanism of employee perceptions of commitment-based human resource practices (CBHRPs) to employee knowledge-sharing behavior…

Abstract

Purpose

This study sought to examine the detailed mechanism of employee perceptions of commitment-based human resource practices (CBHRPs) to employee knowledge-sharing behavior (i.e. knowledge collection and knowledge contribution) by unveiling the “black box” of trust in the workplace.

Design/methodology/approach

Based on data from 383 employees in China's Top Innovators in 2016, path analysis was used to test six hypotheses.

Findings

Employee perceptions of CBHRPs, namely, selection, incentives and training and development, were positively related to employees' trust in coworkers, supervisors and the organization, which in turn was positively related to employees' knowledge collection and contribution behavior. Trust in the workplace fully mediated the relationship between employee perceptions of CBHRPs and employee knowledge sharing. Among CBHRPs, training and development practices had the strongest effects on employees' knowledge-sharing behavior. Among trust, trust in coworkers was found to be the closest related to knowledge-sharing behavior. Knowledge contribution was more related to CBHRPs through trust than knowledge collection was.

Practical implications

Organizations can employ CBHRPs to enhance trust in the workplace and encourage employees to contribute toward and collect knowledge. Organizations need to pay more attention to employees' long-term investment, such as employee training and development. Organizations can perform human resource practices consistently and ensure that all employees are aware of practices in use to enhance employees' understanding of these practices.

Originality/value

This study provides a detailed understanding of the relationship between human resource management and knowledge sharing. It also presents new empirical evidence in the research fields of human resource management and knowledge management, with implications for the development of employees' knowledge-sharing behavior.

Details

Journal of Organizational Effectiveness: People and Performance, vol. 8 no. 2
Type: Research Article
ISSN: 2051-6614

Keywords

Article
Publication date: 1 October 2001

Stanley Loh, José Palazzo M. de Oliveira and Fábio Leite Gastal

This paper presents an approach for performing knowledge discovery in texts through qualitative and quantitative analyses of high‐level textual characteristics. Instead of…

1492

Abstract

This paper presents an approach for performing knowledge discovery in texts through qualitative and quantitative analyses of high‐level textual characteristics. Instead of applying mining techniques on attribute values, terms or keywords extracted from texts, the discovery process works over conceptss identified in texts. Concepts represent real world events and objects, and they help the user to understand ideas, trends, thoughts, opinions and intentions present in texts. The approach combines a quasi‐automatic categorisation task (for qualitative analysis) with a mining process (for quantitative analysis). The goal is to find new and useful knowledge inside a textual collection through the use of mining techniques applied over concepts (representing text content). In this paper, an application of the approach to medical records of a psychiatric hospital is presented. The approach helps physicians to extract knowledge about patients and diseases. This knowledge may be used for epidemiological studies, for training professionals and it may be also used to support physicians to diagnose and evaluate diseases.

Details

Journal of Documentation, vol. 57 no. 5
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 3 April 2018

Matthew Kelly

This paper aims to problematise the basis of the use of non-fiction as an explanatory category in libraries that have mandates to deliver information to civil society…

Abstract

Purpose

This paper aims to problematise the basis of the use of non-fiction as an explanatory category in libraries that have mandates to deliver information to civil society users to initiate debate on its ongoing value.

Design/methodology/approach

A range of literature from the fields of information science, philosophy, literary studies and the sociology of knowledge was critically surveyed to uncover reasons for the use of the non-fiction concept when librarians are dealing with documentary knowledge. A process of thematisation of relevant material was then conducted using a methodology informed by historicist and hermeneutic-phenomenological approaches to social scientific inquiry.

Findings

The extreme simplicity of the concept of non-fiction masks a complex range of factors associated with common sense understanding of life and our conceptualisation of what constitutes knowledge in civil society information environments. By restricting the nature of questions associated with knowledge and documentary knowledge the non-fiction concept contributes to a far too narrow view of how these concepts interrelate.

Practical implications

Preliminary reasons are offered for why the non-fiction concept is problematic, and an alternative discursive formation is put forward which may enable more fruitful caretaking of documentary collections in school and public libraries.

Originality/value

This paper helps to open discussion among collection management theorists and practitioners regarding how the concept of documentary knowledge can be more usefully theorised so that it is better able to support the epistemic learning and socialisation goals of libraries characterised by their civil society setting.

Details

Collection and Curation, vol. 37 no. 2
Type: Research Article
ISSN: 2514-9326

Keywords

Article
Publication date: 23 August 2022

Vibha Mahajan, Jyoti Sharma and Pavleen Soni

Sharing of knowledge has always been accredited as the indispensable segment of knowledge management. As knowledge management practices are growing within the…

Abstract

Purpose

Sharing of knowledge has always been accredited as the indispensable segment of knowledge management. As knowledge management practices are growing within the organizations, it is important that correspondingly, valid and reliable knowledge sharing behavior scales are developed to avoid validation issues. Therefore, this composition describes the development and validation of multi-dimensional tacit knowledge sharing behavior scale.

Design/methodology/approach

Herein, two analytical techniques, namely, exploratory and confirmatory factor analysis have been used to derive the composition of the constructs.

Findings

The study proposes four-dimensional tacit knowledge sharing behavior scale for services which include voluntarily tacit knowledge donation, involuntary tacit knowledge collection, involuntarily tacit knowledge collection and voluntary tacit knowledge collection.

Research limitations/implications

A more holistic approach to the tacit knowledge sharing behavior construct has been proposed, which is helpful in contributing to the literature of tacit knowledge sharing behavior of employees. Additionally, it has made an attempt to eliminate the gap as voiced by most of the literature related to tacit knowledge sharing in service industries which has focused upon western service sectors and limited research is available in the Asian context.

Practical implications

The ingenuity of the scale lies in the fact that it measures voluntary and involuntary aspects of tacit knowledge sharing behavior of employees which can be used by the organization to develop knowledge management plans and knowledge sharing practices based on the identified strategies.

Originality/value

The study is one of its kind that has considered various aspects namely, knowledge donation, knowledge collection, voluntary knowledge sharing and involuntary knowledge sharing together.

Details

Journal of Applied Research in Higher Education, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2050-7003

Keywords

Book part
Publication date: 12 June 2015

Denise A. D. Bedford, Jennifer K. Donley and Nancy Lensenmayer

The transformation from an industrial to a knowledge economy and society are underway. In the knowledge economy, the knowledge of people and organizations—their…

Abstract

The transformation from an industrial to a knowledge economy and society are underway. In the knowledge economy, the knowledge of people and organizations—their intellectual capital assets—are the primary factors of production and the source of wealth. This is in contrast to other kinds of capital that fueled the industrial and the agricultural economies. Librarians have understood the knowledge society as one characterized by an increased focus on digital resources and an expanded use of virtual channels to deliver those resources. However, the nature of the knowledge society and economy is far more expansive than a digital environment. A knowledge society is one in which all members of a society engage in knowledge transactions—in the business environment, in the social sphere, in civic activities, and in everyday environmental actions. This view of the knowledge society presents new opportunities for librarians to leverage their intellectual capital. This chapter profiles the intellectual capital assets of librarians, considers how they align with professional competencies, and presents use cases that illustrate the value of these assets. Future scenarios illustrate how traditional functional competencies might shift in the knowledge economy. These also suggest contexts which highlight undervalued or new competencies. Seven observations describe how librarians might prepare for expanded roles in the knowledge society.

Details

Current Issues in Libraries, Information Science and Related Fields
Type: Book
ISBN: 978-1-78441-637-9

Keywords

Article
Publication date: 20 July 2020

Andrea Raymundo Balle, Mírian Oliveira and Carla Maria Marques Curado

This study aims to resolve contradictions in the literature regarding the relationship between knowledge sharing (KS) and absorptive capacity (AC). The authors analyze the…

Abstract

Purpose

This study aims to resolve contradictions in the literature regarding the relationship between knowledge sharing (KS) and absorptive capacity (AC). The authors analyze the reasons for which KS has been interpreted as an antecedent and those for which it has been seen as a consequent of AC.

Design/methodology/approach

The study uses a systematic review of the literature to identify the arguments supporting the relationships between the constructs and propose a model. Additionally, the hypotheses were tested using SEM to assess the proposed model.

Findings

The findings reveal the nature of the relationship between KS and AC. Suggesting AC is bi-dimensional, consisting of potential AC and realized AC, while the relationship between these two dimensions depends on KS.

Research limitations/implications

This study provides consistent theoretical grounds for future empirical research. The study findings demonstrate KS provides a real contribution towards AC, validating the previous literature on the impact of KS antecedents on realized AC. Additionally, the authors provide evidence to suggest knowledge donation is an output of the AC process, thus generating a debate on the nature of knowledge donation (requested vs unrequested), which raises interesting research questions to be addressed in the future. As a limitation, empirical data was only collected in the context of software development in two countries.

Practical implications

The results elucidate the central role of knowledge collection within AC. For managers, the importance of the role of knowledge collection to fully benefit from AC and exploit knowledge is highlighted.

Originality/value

The research design is original in that it combines a systematic and integrative literature review to the ground and propose hypotheses with empirically testing of the emerging model. The study clarifies the relationship between KS and AC, providing evidence to show knowledge donation is an output of the AC process. The benefits of this study can be seen at the team and firm-level.

Details

Journal of Knowledge Management, vol. 24 no. 8
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 16 March 2010

Yu‐Lin Wang, Yau‐De Wang and Ruey‐Yun Horng

The purpose of this paper is to examine the relationship between knowledge acquisition, knowledge absorptive capacity, and innovation performance in small and medium…

4247

Abstract

Purpose

The purpose of this paper is to examine the relationship between knowledge acquisition, knowledge absorptive capacity, and innovation performance in small and medium enterprises (SMEs).

Design/methodology/approach

Questionnaire data were collected from research and development (R&D) managers or owners of 49 SMEs of the bicycle industry in Taiwan. The questionnaire was designed to measure variables including: knowledge absorptive capacity, knowledge acquisition of company, technical and industrial experiences of owner's and the R&D staff, innovation performance measures, and control variables.

Findings

The results show that the depth and the breadth of its owner's technical and industrial experiences best explained absorptive capacity of an SME. In turn, the absorptive capacity and the knowledge acquisition activities of an SME affect its innovation performance.

Research limitations/implications

The findings show that, first, SME owners' technical and industrial experiences are contributing factors to their companies' knowledge absorptive capacity; second, instead of R&D investment, SME personnel's scientific knowledge collection and diversity of knowledge sources contribute to innovation performance of companies. Because the data were limited to bicycle industry, future studies need to validate these findings in the SMEs of other industries.

Originality/value

The value of the paper lies in the fact that SME owner's and its personnel's contributions to company's knowledge absorptive capacity and the concomitant effects of knowledge acquisition and knowledge absorption capacity on a firm's innovation performance are two issues seldom addressed in previous studies.

Details

Industrial Management & Data Systems, vol. 110 no. 2
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 21 August 2007

Pang‐Lo Liu and Chih‐Hung Tsai

High‐tech industries in Taiwan exist in an environment with diverse product requirements and intense cost reduction and information integration stress. They must develop…

Abstract

High‐tech industries in Taiwan exist in an environment with diverse product requirements and intense cost reduction and information integration stress. They must develop new operational directions to increase industry competitiveness. Therefore, Taiwan’s high‐tech industries must continue R&D and creativity, establish knowledge sharing mechanisms and improve new product development (NPD) performance. This research analyzed and explored the influences of knowledge management (KM) and knowledge sharing mechanisms introduced by Taiwan’s high‐tech industries on new product development performance. The relationship between knowledge management capabilities and NPD performance is studied. This research considers the intervening industry and corporate position variables. Taiwan’s high‐tech industries have gradually entered the era of IT region integration and application with competitive advantage creation based upon core techniques. The in‐depth study of knowledge management and knowledge sharing introduced by the high‐tech industry revealed double meanings in academic and practical applications. The research results showed the following: (1) the stronger the knowledge management capabilities of Taiwan’s high‐tech industries, the more significant the NPD performance. (2) The better the knowledge sharing mechanism in Taiwan’s high‐tech industries, the more significant the NPD performance. (3) Corporate scale is not necessarily the critical factor in NPD success and the influence of corporate scale on NPD performance did not show significant differences. (4) The stronger the degree of leading corporate techniques, the more significant the NPD performance.

Details

Asian Journal on Quality, vol. 8 no. 2
Type: Research Article
ISSN: 1598-2688

Keywords

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