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Article

Sobeida Margarita Giraldo, Luis Joyanes Aguilar, Lillyana María Giraldo and Iván Darío Toro

This paper aims to explore the requirements of organizational knowledge management initiatives using requirements engineering techniques, identifying the optimal…

Abstract

Purpose

This paper aims to explore the requirements of organizational knowledge management initiatives using requirements engineering techniques, identifying the optimal techniques configuration and serving as a management tool for knowledge engineers.

Design/methodology/approach

The method is selection attributes. Knowledge management enablers are characterized and mapped with the coverage capabilities of requirements engineering techniques, using the attributes of the elicited object and a box-plot analysis. The information is gathered from 280 references, 32 companies and 16 experts in requirements engineering.

Findings

Requirements of organizational knowledge management initiatives are got optimally by combining interviews, use cases, scenarios, laddering and focus group techniques. The requirements of structure and processes are more complex to identify, while culture requirements are the best covered.

Research limitations/implications

Knowledge management enablers are analyzed according to the current studies and comprehension of engineering techniques.

Practical implications

Knowledge engineers need to consider the coverage capabilities of engineering techniques to design an optimal requirement identification and meet the objectives of organizational knowledge acquisition initiatives. Requirement engineers can improve the requirements identification by a staged selection process.

Social implications

The requirements of knowledge management initiatives that impact the community can be identified and traced to ensure the knowledge objectives. Requirements related to culture and people, like shared values, beliefs, and behaviors, are also considered.

Originality/value

To the best of the authors’ knowledge, this is the first study about formal requirement identification of knowledge management initiatives in the organizational context, providing the optimal configuration. A novel staged process is proposed for requirements engineering techniques selection, analyzing the enablers at component level and identifying the attributes associated with the elicited object.

Details

Journal of Knowledge Management, vol. 23 no. 7
Type: Research Article
ISSN: 1367-3270

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Article

Huiping Zhou, Yanhong Yao and Huanhuan Chen

This paper aims to explore the direct effects of open innovation (OI) on firms’ innovative performance, and to examine the moderating effects of knowledge attributes

Abstract

Purpose

This paper aims to explore the direct effects of open innovation (OI) on firms’ innovative performance, and to examine the moderating effects of knowledge attributes, including knowledge distance, knowledge embeddedness and partner opportunism on this relationship.

Design/methodology/approach

Survey data of 247 samples from China were used to test the proposed model through hierarchical regression analysis.

Findings

The findings indicate that the dimensions of OI are positively related to innovative performance. The results also reveal that knowledge distance positively moderates the relationship between inbound OI and innovative performance, whereas knowledge embeddedness negatively affects that relationship. Knowledge embeddedness negatively affects the relationship between inbound OI and innovative performance, whereas knowledge distance positively moderates that relationship. Thus, a new finding is proposed that knowledge attributes could align effectively with specific OI type to achieve superior innovation outcomes. In addition, the empirical results suggest that partner opportunism plays a negative moderating role on the relationship between outbound OI and innovative performance.

Originality/value

The proposed view that a firm’s innovation outputs will be superior when its knowledge attributes effectively align with OI enriches studies of the OI context and expands the literature of both the resource-based view and the knowledge-based view. Furthermore, this study provides insights into how OI benefits can be influenced by external contexts from the perspective of partners’ opportunistic behaviour.

Details

Chinese Management Studies, vol. 12 no. 4
Type: Research Article
ISSN: 1750-614X

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Article

Keith Thomas and Stephen Allen

The need to create and apply knowledge has contributed to the prescription of a learning organisation. However, there is no easy answer to what this concept means. Also a…

Abstract

Purpose

The need to create and apply knowledge has contributed to the prescription of a learning organisation. However, there is no easy answer to what this concept means. Also a major criticism of the concept relates to the yet unclear connection between learning and performance. The purpose of this paper is to review the broad global literature to identify emergent themes, synthesised into a multilevel framework of process and structural attributes that reflects key theoretical relationships and attributes underwriting organisational learning and change

Design/methodology/approach

This paper is based on meta‐analysis of literature published about the learning organisation and organisational learning.

Findings

Finds a multilevel framework of process and structural attributes that reflects key relationships and attributes associated with learning and change.

Practical implications

The multi‐level model outlines a framework for future research that may seek to link learning and performance. The causal relationships identified also suggest practical implications for managers seeking to enact the learning organisation concept.

Originality/value

This paper synthesises the conceptual underpinnings of literature on the learning organisation into a practical framework.

Details

The Learning Organization, vol. 13 no. 2
Type: Research Article
ISSN: 0969-6474

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Article

Charu Chandra and Sameer Kumar

Global competition has pushed firms to improve and upgrade their manufacturing operations continuously. Explores the role of knowledge base and learning to facilitate this…

Abstract

Global competition has pushed firms to improve and upgrade their manufacturing operations continuously. Explores the role of knowledge base and learning to facilitate this phenomenon. Developing a knowledge base requires organising knowledge and expertise for a field of inquiry and making it available in formats suitable for users to support and aid various operational, developmental, and organisational functions. Classification and coding form the basis for organising knowledge bases. Classification implies grouping objects into similar classes on the basis of some similarity criteria pertinent to one or more attributes. Learning in the context of classification implies discovering new attributes, bases for grouping and requires frequent updating of the knowledge base. A formal knowledge base makes a firm’s knowledge cumulative and serves an important integrating and coordinating role for the organisation. Presents an example application utilizing classification as a tool for knowledge acquisition in design support activities.

Details

Integrated Manufacturing Systems, vol. 14 no. 3
Type: Research Article
ISSN: 0957-6061

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Article

Yuting Xiao, Xi Zhang and Patricia Ordóñez de Pablos

This study aims to explore the complex relationship between leadership and organizational knowledge sharing by investigating the moderating role of exchange ideology on…

Abstract

Purpose

This study aims to explore the complex relationship between leadership and organizational knowledge sharing by investigating the moderating role of exchange ideology on the relation between transformational leadership in attributed charisma and knowledge sharing and the influence of attributed charisma and knowledge sharing on task performance. The influence of leadership in organizational knowledge sharing process has been gradually highlighted.

Design/methodology/approach

Based on the review of relevant literature and survey, a structural equation model considering four factors in the model together is now constructed and provides four hypotheses which can be verified. Self-completed questionnaires were collected from 163 students in the context of a graduate class in China.

Findings

The findings illustrate the relationship between leadership theory and knowledge sharing from a perspective of social exchange theory. In particular, results show that both transformational leadership and knowledge sharing have positive impacts to task performance and for individuals with low exchange ideology the positive influence from attributed charisma to knowledge sharing is stronger.

Originality/value

This research introduces exchange ideology as a moderator and explains the complex relationship between transformational leadership and knowledge sharing with sufficient proof. Transformational leadership in attributed charisma is more effective to those individuals with low exchange ideology in facilitating their knowledge effort. This paper can be theoretically and practically helpful to researchers and enterprise leaders in organizational knowledge management.

Details

Journal of Knowledge Management, vol. 21 no. 6
Type: Research Article
ISSN: 1367-3270

Keywords

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Article

Ibrahim Motawa and Abdulkareem Almarshad

The next generation of Building Information Modelling (BIM) seeks to establish the concept of Building Knowledge Modelling (BKM). The current BIM applications in…

Abstract

Purpose

The next generation of Building Information Modelling (BIM) seeks to establish the concept of Building Knowledge Modelling (BKM). The current BIM applications in construction, including those for asset management, have been mainly used to ensure consistent information exchange among the stakeholders. However, BKM needs to utilise knowledge management (KM) techniques into building models to advance the use of these systems. The purpose of this paper is to develop an integrated system to capture, retrieve, and manage information/knowledge for one of the key operations of asset management: building maintenance (BM).

Design/methodology/approach

The proposed system consists of two modules; BIM module to capture relevant information and case-based reasoning (CBR) module to capture the operational knowledge of maintenance activities. The structure of the CBR module was based on analysis of a number of interviews and case studies conducted with professionals working in public BM departments. This paper discusses the development of the CBR module and its integration with the BIM module. The case retaining function of the developed system identifies the information/knowledge relevant to maintenance cases and pursues the related affected building elements by these cases.

Findings

The paper concludes that CBR as a tool for KM can improve the performance of BIM models.

Originality/value

As the research in BKM is still relatively immature, this research takes an advanced step by incorporating the intelligent functions of knowledge systems into BIM-based systems which helps the transformation from the conventional BIM to BKM.

Details

Built Environment Project and Asset Management, vol. 5 no. 3
Type: Research Article
ISSN: 2044-124X

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Article

John D. Politis

This paper examines the relationship between credibility, the dimensions of power and a number of knowledge acquisition attributes.

Abstract

Purpose

This paper examines the relationship between credibility, the dimensions of power and a number of knowledge acquisition attributes.

Design/methodology/approach

The study involves a questionnaire‐based survey of employees from a number of organisations operating in the United Arab Emirates (UAE). A total of 130 useable questionnaires were received from employees who are engaged in self‐managing activities from seven companies. These were subjected to a series of correlational and regression analyses.

Findings

There are three major findings in this research. First, the relationship between expert power and the knowledge acquisition attributes of personal traits, control and negotiation is positive and significant. Second, the constructs of coercive and referent power are likely to have a negative influence on employees' knowledge acquisition and knowledge sharing. Finally, the findings have clearly shown that the management dimension of credibility has a positive and significant impact on the knowledge acquisition attributes of control and negotiation.

Practical implications

The study shows that the real challenge for organisations in the UAE is to provide a working environment that encourages and fosters expert power and credibility and, by extension knowledge acquisition and knowledge sharing.

Originality/value

There is a paucity of research in this area and this paper makes a contribution towards filling this gap.

Details

Leadership & Organization Development Journal, vol. 26 no. 3
Type: Research Article
ISSN: 0143-7739

Keywords

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Article

Rogerio Victer

The purpose of this paper is to refine the resource-based theory of the firm. It intends to deal with key theoretical issues affecting the development of a model that…

Abstract

Purpose

The purpose of this paper is to refine the resource-based theory of the firm. It intends to deal with key theoretical issues affecting the development of a model that empirically captures the relevance of knowledge to performance. The research task is not only to look inside the firm in search of candidates for a strategic resource, but also to better understand how a resource becomes strategic as the consequence of specific attributes. This approach has the potential of providing a relevant insight into the characteristics that resources must possess as well as a more effective way to compare their relative relevance to competitive advantage.

Design/methodology/approach

Hypotheses are tested by a comprehensive panel data of 29 AIDS/HIV drugs from 1997 to 2010, covering the performance trajectory of more than 90 percent of all branded products in this segment.

Findings

Based on the VRIO framework (Barney 1991, 2001a), which asserts that resources need to be valuable, rare, inimitable, and difficult to organize in order to become a source of sustainable competitive advantage, the paper derives seven empirical constructs of technological knowledge. Five of these constructs are statistically significant, explaining up to 36 percent of the variance in sales outcomes. Results show that the most important resource attributes are value and organizational capabilities. Inimitability is partially relevant, but rarity is not.

Practical implications

Results suggest that the best way to generate competitive advantage is through continuous improvement of technological knowledge. This conclusion shows that knowledge heterogeneity is more strategically relevant to performance than knowledge immobility.

Originality/value

Differently from previous papers, instead of measuring how much a resource (or its accumulated stock) influences competitive advantage, this paper identifies and measures the attributes through which the resource matters to market outcomes. It is not the resource itself, but its strategic attributes which actually generate differential benefits to firms.

Details

Management Decision, vol. 52 no. 3
Type: Research Article
ISSN: 0025-1747

Keywords

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Article

Heejun Park, Vincent Ribière and William D. Schulte

Many scholars and practitioners claim that a supportive organizational culture can enable the successful implementation of knowledge management (KM) technology…

Abstract

Many scholars and practitioners claim that a supportive organizational culture can enable the successful implementation of knowledge management (KM) technology initiatives. However, little empirical research has been conducted to define the key organizational culture attributes that support more effective application of KM technologies. In this study, the 44 cultural attributes of the organizational culture profile (OCP) and the knowledge management technology profile (KMTP) instruments were used to identify and rank the most critical organizational culture attributes that promote knowledge sharing and KM technology implementation success. Data were collected from 26 US organizations that were implementing KM. The results of the data analysis revealed sufficient evidence to establish a correlation between specific cultural attributes and the successful implementation of knowledge management technology and knowledge sharing.

Details

Journal of Knowledge Management, vol. 8 no. 3
Type: Research Article
ISSN: 1367-3270

Keywords

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Article

Catherine Viot

The purpose of this paper is to show that consumers' expertise of a product influences the number of attributes considered as important, the importance given to the…

Abstract

Purpose

The purpose of this paper is to show that consumers' expertise of a product influences the number of attributes considered as important, the importance given to the attributes as well as the size and the content of the consideration set (CS).

Design/methodology/approach

A quantitative empirical study was carried out with 287 French wine consumers.

Findings

The results show that the attributes which were considered as important by the novices differ from those considered important by the experts and that the number of important attributes given by the novices (2) is lower than those given by the experts (7). Furthermore, the results show that the size of the CS itself is also influenced by subjective knowledge. On the other hand, this is not the case for the content of the CS.

Research limitations/implications

The empirical study only focuses on one product category. The data were collected on the basis of statements rather than observations, which is liable to distort the results.

Practical implications

The paper shows that the visual attributes, such as the design and the packaging, are not sufficient to sell wine to French consumers, even if they are novices in this field.

Originality/value

While most research devoted to the effects of the CS focus on a single dimension of it, this paper tests simultaneously the effects on the size and on the variety of the CS, which is analyzed according to both a qualitative and quantitative approach.

Details

International Journal of Wine Business Research, vol. 24 no. 3
Type: Research Article
ISSN: 1751-1062

Keywords

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