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This opinion piece by Brye Marshall, an Aboriginal archaeologist, and Julie Nichols, an academic in architecture and digital humanities, explores the agency and authority of intangible cultural heritage [ICH], particularly from a First Nations’ perspective.

They consider how ICH is defined, valued, and supported within contemporary cultural institutions like galleries, libraries, archives, and museums [GLAM], which are custodians of Australian cultural heritage. The piece discusses the challenges of recording Indigenous arts and knowledge outside of Indigenous communities, without recognition or benefits to Indigenous people. The discussion extends to the Western-centric definition of cultural heritage and its limitation in recognising Indigenous world views. The authors acknowledge ongoing debates around best practice in acknowledging Indigenous knowledge and narratives in historical records.

This chapter concludes that redefining ICH from Indigenous perspectives could empower communities, redefine heritage definitions, and contribute to global conversations about heritage, climate change, urban development, and connection to land.

This paper aims to demonstrate the work being done to develop a trusted digital archive for social sciences data relating to the indigenous peoples of Australia. It explores the issues that arise through respectful engagement with both indigenous communities and research communities as well as the development of pragmatic and effective data management planning strategies for higher education researchers.

As a conceptual paper, the approach consists of a review of the current situation, a discussion of the work already undertaken by the project team, and an analysis of the challenges being faced and plans for ongoing development of the project.

There are major challenges in tackling a project with issues of such complexity but the project has great significance because its success could contribute enormously to the indigenous communities to which the research relates while building the capacity of researchers to design respectful and effective data management strategies.

This project is rapidly evolving and the strategies for managing it are dynamic as the layers of complexity are unfolded and the project team addresses issues arising from the materials and groups with which it is working.

The impact of this project has already reaped dividends for the communities involved. Indigenous communities whose intellectual property or knowledge has seeded the research are having material returned to them in digital formats that are useful to them and which provide accurate portrayals of their knowledge, communities and culture. Researchers using the service provided by ATSIDA are confident that their material is being curated and reused appropriately. The work done by the ATSIDA team in building protocols and guidelines around research data will influence public policy, particularly in the work of collecting agencies and in their application to situations other than indigenous.

ATSIDA fills a gap in informed research management. There is no other project like it anywhere in the world. This paper is valuable to anyone working in or considering higher education research in an indigenous area and is applicable to other research dealing with identifiable and vulnerable communities.

Country and cultural heritage are inextricably linked for First Nations peoples. This chapter explores those relationships in the context of repatriating cultural heritage materials back to Country and conceptualising a place for its ‘awakening’ for the Ngadjuri community of Mid-North South Australia. These materials in the context of this book ‘interpreted’ as a form of data curation, requiring potentially unique information systems designs to achieve accessibility, recoverability, and durability in remote communities with limited internet and mobile phone coverage. On the other hand, it is critically important to note, that the processes, challenges and repatriation of culturally sensitive materials and remains, are dependant here on the limitations of language. The reference to the notion of ‘data’ as a descriptor, and an inadequate term on some level, does not, and is not intended to, diminish any of their cultural significance and gravity. These are challenges that are worth the intellectual and technological investment to realise a return to Country for generationally displaced peoples and their cultural property that also needs to make it home.

This paper examines the recordkeeping governance requirements of the childhood out-of-home Care sector, with critical interlaced identity, memory, cultural and accountability needs. They argue that as we enter a new era of participation, new models for governance are required to recognise and dynamically negotiate a range of rights in and to records, across space and through time. Instead of recordkeeping configured to support closed organisations and closely bounded information silos, there is a need for recordkeeping to reflect, facilitate and be part of governance frameworks for organisations as nodes in complex information networks.

The paper reports on a key outcome of the Setting the Record Straight for the Rights of the Child National Summit held in Melbourne Australia in May 2017, the National Framework for Recordkeeping in Out-of-Home Care, and the research and advocacy agenda that will support its development.

The authors argue that as we enter an algorithmic age, designing for shared ownership, stewardship, interoperability and participation is an increasing imperative to address the information asymmetries that foster social disadvantage and discrimination. The authors introduce the concept of participatory information governance in response to social, political and cultural mandates for recordkeeping. Given the challenges associated with progressing new participatory models of recordkeeping governance in the inhospitable environment of existing recordkeeping law, standards and governance frameworks, the authors outline how these frameworks will need to be re-figured for participatory recordkeeping.

The National Framework for Recordkeeping for Childhood Out-of-Home Care seeks to address the systemic recordkeeping problems that have been most recently highlighted in the 2013-2017 Royal Commission into Institutional Responses to Child Sexual Abuse.

The National Framework for Recordkeeping for Childhood Out-of-Home Care will also address how a suite of recordkeeping rights can be embedded into networked socio-technical systems. This represents an example of a framework for participatory information governance which can help guide the design of new systems in an algorithmic age.

The proposed National Framework represents a new model for recordkeeping governance to recognise and enact multiple rights in records. Designed to support the lifelong identity, memory and accountability needs for those who experience childhood out-of-home Care, it aims to foster the transformation of recordkeeping and archival infrastructure to a participatory model that can address the current inequities and better enable the design and oversight of equitable algorithmic systems.

Intergenerational confinement is an under-recognized, policy-driven issue which greatly impacts Indigenous and racialized peoples in countries with ongoing colonial legacies. Numerous policy solutions enacted over colonial history have exacerbated instead of mitigated this situation. This chapter advances an improved understanding of the impacts of carceral legacies, moving beyond the dominant focus of parental incarceration in the literature. Focusing on Indigenous peoples, multiple generations in families and communities have been subjected to changing methods of confinement and removal. Using critical policy analysis and interview research, this chapter interrogates these intergenerational impacts of carceral policy-making in Canada, Australia, and New Zealand. Drawing on qualitative interviews with 124 people in the three case countries, this chapter centers perspectives of people who have been intergenerationally confined in carceral institutions. With a goal of transformation, it then explores an alternative orientation to policy-making that seeks to acknowledge, account for, and address the harmful direct and indirect ripple-effects of carceral strategies over generations.

Virtual reality (VR) is of increasing interest to marketers because it can be used to explore and proactively shape long-term futures, co-create value with consumers, and foster consumer-brand engagement. Yet, to date, the field lacks a cohesive framework for approaching VR research; thus, the objective of this systematic literature review is to provide such a framework and highlight research opportunities.

First, after conducting a systematic literature review, we highlight VR themes instrumental to flow and propose a typology for VR research using realism-fantasy and immersion as dimensions. Next, we review the current state of empirical research for each quadrant. Finally, we synthesize research within each quadrant, specifying criteria and considerations for conducting research. In doing so, we propose an agenda for marketing research, centered on methodological, future studies, and consumer-related contributions.

VR themes instrumental to flow include the avatar, application quality, and interactivity. We find, contrary to some conceptualizations of VR, that all applications are capable of producing flow. Conflicting research and gaps are highlighted in the findings section and summarized in Table III. Additionally, while prior research seems to draw from findings of other VR applications in advancing knowledge in general, the results of the literature review suggest that VR applications should be treated uniquely. Finally, we propose highly immersive VR applications as more conducive to future studies research.

Scholars can utilize the findings to prioritize future research studies in marketing. By following the typology and research opportunities, scholars can advance marketing theory and enhance the external validity of research studies through VR applications.

Managers can utilize the findings to ascertain consumers and societies‘ responses to various marketing stimuli, with implications for product development, branding, retail/service experiences, adoption of new technologies, tourism, and many other domains. VR applications offer managers more ways of testing concepts and processes in realistic fashion without the costs and risks associated with more traditional methods.

The objective of this paper is to examine varying opportunities for VR research given flow and fantasy potential and to prioritize VR research.

The number of children using and owning mobile devices has grown significantly in the last decade. By applying a uses and gratifications approach, this paper aims to explore what customers of a tablet computer for children report about the use and expectations of these devices from an information behavior perspective.

For this study, 1,185 online customer reviews published for two different versions of the Amazon Fire Tablet Kids Edition on the German Amazon website between June 16, 2019, and June 15, 2020, were analyzed. A content analysis of the reviews was conducted using different inductive coding methods.

Findings indicate that customers describe different aspects of children's use and families' expectations of tablets within their reviews. The expressed gratifications mostly relate to the aim of entertainment. Intentional information seeking activities were hardly mentioned within the reviews, but many customers emphasize learning as an important activity with the devices. Overall, the customer reviews reveal a mix of gratifications that differ from reported motivations for adults' tablet use.

The possibility of manipulated online customer reviews must be considered. It should also be viewed critically that the children's perspectives are only indirectly included in the data.

Families' expectations of tablets as a device for children have not been a focus of research to date. This study uses an innovative research design by applying a uses and gratifications approach to online customer reviews for children's tablets. The findings add to previous research on children's use and families' expectations of tablets and contribute to our understanding of children's information behavior in connection with mobile devices.

This review investigates the extent and content of research into rural firm growth, and identifies and describes various approaches to studying firm growth.

The paper is guided by the systematic literature review framework which, combined with a qualitative assessment, ensures a rigorous review. An initial set of 200 peer reviewed articles was included in the review. During the quality assessment stage this set was reduced to 50 articles which were analysed in depth.

Three approaches to firm growth are identified and explored, focusing on the output, process and context of firm growth. The results further indicate increasing interest in rural firm growth and identify six themes constituting the research field.

Firm growth is advocated as a solution to development challenges, especially in rural settings. However, the firm growth literature is dominated by outcome-based research, often focused on technology-based businesses in dynamic urban regions, whose results are not easily transferable to rural contexts. This review contributes by mapping the current state of knowledge in the field, by articulating and discussing taken-for-granted assumptions with regard to firm growth and by identifying three approaches to firm growth, of which the context approach is the least common but which may prove valuable to further increase in the understanding of rural firm growth.

To explore the perceived attributes of export information quality provided by export assistance sources, in order to provide some guidelines for how these information suppliers can improve the quality of their offered information.

Twelve in‐depth personal interviews of export managers were used as the data collection method. The setting selected for this research is the Norwegian seafood industry, which mainly consists of a number of small and medium‐sized firms with a strong export dependency, and thus well positioned to address export‐specific issues.

Four service aspects are important: reliability (delivery within agreed deadline), responsiveness (rapid feedback and good communication flow), assurance (credibility and honesty) and empathy (able and willing to serve individual needs). Six aspects related to outcome are important: form and comparability (concrete, specific, precise, comparable and up‐to‐date), infrastructure (distribution, logistics and storage), general marketing (economics, trends and culture), specific marketing (detailed information regarding, e.g. price fluctuations, consumer preferences, distributor assessments, credit valuation), production/supply (volumes, quotas and availability) and regulatory framework (customs, market access and regulations).

These findings are not fit for generalizing purposes and future research could test these results in a quantitative study. Further, the effect of other variables such as firm size and export experience could be examined and linked with different dimensions of export market information use.

Suggestions for providers of export information on how to improve the process of supplying information to exporters and the type of information needed by exporters and how exporters can influence this process and results are provided.

This paper identifies attributes of export information quality as perceived by exporters and thus enables subsequent information quality measurements and information quality improvements.