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Article
Publication date: 23 November 2020

Kim Sundtoft Hald, Sofia Wiik and Anton Larssen

The purpose of this paper is to contribute to a better understanding of the economic consequences of aiming for sustainable procurement. The authors develop and apply a…

Abstract

Purpose

The purpose of this paper is to contribute to a better understanding of the economic consequences of aiming for sustainable procurement. The authors develop and apply a framework designed to identify and measure the risk-related cost trade-offs inherent in initiatives designed to improve sustainability in procurement.

Design/methodology/approach

The research uses a combined conceptual and case-based research method. A model is developed from theory; subsequently, it is applied using an action research approach and its limitations in use are identified.

Findings

Specifically, the authors develop and exemplify a framework designed to measure the risk-related cost impact of initiatives to improve sustainability in procurement and develop an initial list of difficulties and constraints when in use.

Research limitations/implications

This research presents one instance of a model that is applied in one single setting. The purpose is not to generalize, but to provide a deeper understanding of the interconnectedness between sustainability initiatives, risk mitigation and their economic effect. The framework and its calculation methods have to be further developed and refined using more case studies.

Practical implications

The model can provide initial inspiration and a starting point for firms with the ambition to develop business case models to assess initiatives to improve sustainability in procurement. Its main strength is to demonstrate the multiple cause–effect relationships as well as trade-offs involved in accounting for the risk related effect of a sustainable procurement initiative.

Originality/value

The presented research contributes to the existing literature by conceptually developing a framework with the potential of outlining the risk-related cost implications of investments initiatives designed to improve sustainability in procurement.

Details

Measuring Business Excellence, vol. 25 no. 2
Type: Research Article
ISSN: 1368-3047

Keywords

Article
Publication date: 13 May 2019

Kim Sundtoft Hald and Aseem Kinra

The purpose of this paper is to understand the enabling and constraining roles of blockchain technology (BCT) in managerial work practices and conceptualise the…

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Abstract

Purpose

The purpose of this paper is to understand the enabling and constraining roles of blockchain technology (BCT) in managerial work practices and conceptualise the technology–performance relationship in supply chain management (SCM).

Design/methodology/approach

A structured literature review and a theory-driven approach are used. A set of propositions are developed, suggesting how the use of BCT in supply chains can be understood to simultaneously enable and constrain SCM and performance.

Findings

The analysis identifies four enabling and three constraining blockchain identities to explain how the technology either “facilitates” or “impedes” SCM and supply chain performance. Traceability, which emanates from its ability to provide data immutability, ranks highly as a core innovation of the technology. The blockchain is mainly seen as an opportunity to exploit existing supply chain resources and competencies.

Research limitations/implications

One limitation of the research is its conceptual nature. Future research should test the developed propositions empirically. Further research should focus on BCT as an opportunity to explore and as a relationship-building technology. More research is also needed focussing on the complex and simultaneous enabling and constraining effects of BCT in supply chains.

Originality/value

The paper shows the important and complex Janus-faced implications of embedding BCT in supply chains and demonstrates how organisational theory can be applied to explore the relationship between blockchain and SCM.

Details

International Journal of Physical Distribution & Logistics Management, vol. 49 no. 4
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 7 May 2021

Michael Güldenpfennig, Kim Sundtoft Hald and Allan Hansen

The present paper explores the multiple management control systems (MCSs) involved in productivity improvement (PI) in manufacturing and how they interrelate. Research has…

Abstract

Purpose

The present paper explores the multiple management control systems (MCSs) involved in productivity improvement (PI) in manufacturing and how they interrelate. Research has largely neglected the multiplicity and interrelationships of these MCSs.

Design/methodology/approach

Drawing on an abductive case study approach, the authors collected empirical data from a global automotive supplier that produces complex systems for passenger cars. Recent PI activities are analysed to identify and explain the interrelationships among the multiple MCSs affecting these activities.

Findings

The study shows how a broad range of MCSs are involved in PI. The study identifies and explores both complementary and conflicting relationships among the MCSs and demonstrates how managers rely on a set of mechanisms to alleviate tensions and strengthen complementarities among these MCSs.

Research limitations/implications

As this paper is based on a single case study, future research can contribute further generalisations (analytical and statistical) with respect to the MCSs involved in PI, how they are interrelated and which mechanisms managers use to manage their interrelationships.

Practical implications

Managers seeking to control and improve productivity should consider the complete control package and its interrelationships instead of focussing on each MCS separately.

Originality/value

The present paper contributes to the knowledge of the multiplicity and interrelationships of MCSs involved in PI and the type of managerial work required to manage their interrelationships.

Details

International Journal of Operations & Production Management, vol. 41 no. 6
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 12 May 2020

Aseem Kinra, Kim Sundtoft Hald, Raghava Rao Mukkamala and Ravi Vatrapu

The purpose of this study is to explore the potential for the development of a country logistics performance assessment approach based upon textual big data analytics.

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Abstract

Purpose

The purpose of this study is to explore the potential for the development of a country logistics performance assessment approach based upon textual big data analytics.

Design/methodology/approach

The study employs design science principles. Data were collected using the Global Perspectives text corpus that describes the logistics systems of 20 countries from 2006–2014. The extracted texts were processed and analysed using text analytic techniques, and domain experts were employed for training and developing the approach.

Findings

The developed approach is able to generate results in the form of logistics performance assessments. It contributes towards the development of more informed weights of the different country logistics performance categories. That said, a larger text corpus and iterative classifier training is required to produce a more robust approach for benchmarking and ranking.

Practical implications

When successfully developed and implemented, the developed approach can be used by managers and government bodies, such as the World Bank and its stakeholders, to complement the Logistics Performance Index (LPI).

Originality/value

A new and unconventional approach for logistics system performance assessment is explored. A new potential for textual big data analytic applications in supply chain management is demonstrated. A contribution to performance management in operations and supply chain management is made by demonstrating how domain-specific text corpora can be transformed into an important source of performance information.

Article
Publication date: 31 January 2022

Girish Kumar Agarwal, Johan Simonsson, Mats Magnusson, Kim Sundtoft Hald and Anders Johanson

Digital capabilities in operations and delivery through constant data acquisition and future predictions have accelerated digital servitization through reduced…

Abstract

Purpose

Digital capabilities in operations and delivery through constant data acquisition and future predictions have accelerated digital servitization through reduced uncertainty. New flexibility in value-capture concepts like dynamic and value-based pricing is introduced, which was impossible before. This paper explores two things. Firstly, how embracing contractual flexibility of price-variance and contract lengths influences customer perceived value in artificial intelligence (AI) enabled digital offerings. Secondly, the role transparency plays in the perceived value of such offerings.

Design/methodology/approach

The paper uses an experiment-based survey and quantitative assessment within a business-to-business setup with 137 respondents across a couple of industrial manufacturers in the Nordic region.

Findings

The authors observations indicate that value-capture-related flexibilities introduced by digital offerings, namely price fluctuations and longer contract lengths, are perceived to deliver more value to customers than standard offerings with known conditions. The authors findings indicate that introduced flexibilities are perceived as opportunities rather than uncertainties leading to higher perceived value by customers. The increased value perception can be explained by the transparency of these offerings provided by data-driven digital technologies'.

Originality/value

The paper is an original work to understand the value-capture implication of digital servitization. The authors discuss the possibilities of different value-capture strategies that companies can adopt within digital business models.

Details

Journal of Manufacturing Technology Management, vol. 33 no. 5
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 24 November 2020

Kim Sundtoft Hald and Chiara Nordio

The objective of the present research is to explore how firms, when engaged in collaborative new product development (NPD) activities, may be understood to be successful…

371

Abstract

Purpose

The objective of the present research is to explore how firms, when engaged in collaborative new product development (NPD) activities, may be understood to be successful or unsuccessful in achieving ambidextrous processes. The study explores the organizational and managerial practices inside the firm and in the supply chain that enable or constrain the firm in reaching a balance between exploitation and exploration when engaged with NPD.

Design/methodology/approach

A case study approach was adopted with the ambition to develop new theoretical insight. Insights from multiple NPD projects in a single highly innovative firm were collected and coded.

Findings

The analysis shows how the organization of the NPD projects, alignment strategies, approaches to reward structure, supplier integration willingness and absorptive capacity were all formative in the firms' abilities to achieve ambidexterity in the NPD processes.

Originality/value

The presented research expands knowledge of how ambidextrous NPD processes can be reached. It demonstrates how a complex combination of factors and practices internal to the firm and concerning its supplier management strategies and practices enables or constrains ambidexterity in NPD processes. The results allow managers to devise more informed strategies and design decisions to enable NPD processes that reach adequate and simultaneous concerns for exploitation and exploration.

Details

Business Process Management Journal, vol. 27 no. 3
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 12 July 2013

Kim Sundtoft Hald and Jan Mouritsen

This research aims to explore the enabling and constraining effects of enterprise resource planning (ERP) systems and speculate on how these can be linked to the four…

7492

Abstract

Purpose

This research aims to explore the enabling and constraining effects of enterprise resource planning (ERP) systems and speculate on how these can be linked to the four generic roles of operations management (OM) proposed by Slack et al.

Design/methodology/approach

This research understands ERP as boundary objects characterised by modularity, abstraction, accommodation, and standardization. An in‐depth cross‐disciplinary literature review and role synthesis is conducted.

Findings

Four enabling and three constraining effects of ERP are deduced from existing literature. ERP and OM are linked conceptually. Based on the identified effects of ERP, the paper speculates on the managerial tasks of the production and operations manager (POM) in an ERP environment and lists a set of central concerns of potential relevance to POM and to future research.

Research limitations/implications

The identified roles of ERP and their implications could be empirically tested using case based and survey research.

Practical implications

The results provide insights into how ERP has multiple and parallel roles, and how these roles are relevant to the function of OM. Such knowledge is valuable for practicing POMs in managing the implementation and design of ERP to support the different domains of OM.

Originality/value

Current studies of the effects of ERP and their link to the practice of OM tend to focus on one or a few roles of the emerging system. Such studies do not properly take into account the modularised and pluralistic nature of ERP. This research provides a platform from where future research on the effects, managerial dilemmas and implications of ERP can be reconciled across research communities.

Details

International Journal of Operations & Production Management, vol. 33 no. 8
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 19 July 2011

Kim Sundtoft Hald and Chris Ellegaard

The purpose of this paper is to illuminate how supplier evaluation practices are linked to supplier performance improvements. Specifically, the paper investigates how…

11175

Abstract

Purpose

The purpose of this paper is to illuminate how supplier evaluation practices are linked to supplier performance improvements. Specifically, the paper investigates how performance information travelling between the evaluating buyer and the evaluated suppliers is shaped and reshaped in the evaluation process.

Design/methodology/approach

The paper relies on a multiple, longitudinal case research methodology. The two cases show two companies' efforts in designing, implementing, and using supplier evaluation in order to improve supplier performance.

Findings

The findings show how the dynamics of representing, reducing, amplifying, dampening, and directing shape and reshape supplier evaluation information. In both companies, evaluation practices were defined, redefined, and re‐directed by the involved actors' perception and decision making, as well as organisational structures, IT systems, and available data sources.

Research limitations/implications

The identified factors and dynamics could be empirically tested on larger samples to increase generalisability.

Practical implications

The results provide insights into how an evaluating buyer may analyse and control supplier evaluation processes thereby improving their effects. Managers must know how performance information is altered before reaching key supplier actors in order to optimise supplier performance.

Originality/value

Current studies on supplier evaluation practices are limited in their focus on design, implementation, or use. This paper explores all three phases empirically, and proposes a set of dynamics to better understand and control the often taken for granted link between intentions and outcome of such practices. In relation to future research, the authors propose a more holistic direction, which will take the entire supplier evaluation process as its unit of analysis.

Details

International Journal of Operations & Production Management, vol. 31 no. 8
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 15 February 2021

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

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Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

A dual focus on exploitation and exploration can help companies to enhance their new product development activities. Identifying factors with potential to facilitate or impede the process will enable closer collaborations both internally and with suppliers to increase the firm’s ambidexterity.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Strategic Direction, vol. 37 no. 4
Type: Research Article
ISSN: 0258-0543

Keywords

Abstract

Details

Annals in Social Responsibility, vol. 7 no. 1
Type: Research Article
ISSN: 2056-3515

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