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Article
Publication date: 7 September 2022

Chia-Hua Lin, Dickson K.W. Chiu and Ki Tat Lam

This research investigates Hong Kong academic librarians' attitudes toward robotic process automation (RPA) and their willingness to learn this technology.

Abstract

Purpose

This research investigates Hong Kong academic librarians' attitudes toward robotic process automation (RPA) and their willingness to learn this technology.

Design/methodology/approach

This qualitative study collected data through one-on-one semi-structured interviews conducted with video conferencing software. After participants received basic RPA information and three existing library application cases, they answered questions based on the interview guide. This research used the inductive thematic analysis method to analyze the collected data.

Findings

Regarding Hong Kong academic librarians' attitudes towards RPA, 19 themes were identified. Although all participants did not have previous knowledge of RPA, most showed positive attitudes toward implementing RPA in their libraries and some willingness to learn it. Besides, among all identified themes, negative attitudes mainly comprised “Affect” and “Cognition” factors, hindering RPA deployment in academic libraries.

Originality/value

This research helps librarians and RPA vendors make better decisions or strategies for implementing RPA for libraries, which has not been explored, especially in East Asia.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 1 June 2002

Ki‐Tat Lam

This paper discusses why the MARC21‐based authority format has failed in a global setting and details the use of XML and its related technologies to achieve global name access…

Abstract

This paper discusses why the MARC21‐based authority format has failed in a global setting and details the use of XML and its related technologies to achieve global name access control.

Details

OCLC Systems & Services: International digital library perspectives, vol. 18 no. 2
Type: Research Article
ISSN: 1065-075X

Keywords

Article
Publication date: 28 August 2007

Ki‐Tat Lam and Diana L.H. Chan

The purpose of this paper is to document Hong Kong University of Science and Technology's (HKUST's) experiences in developing its Institutional Repository and to highlight its…

2010

Abstract

Purpose

The purpose of this paper is to document Hong Kong University of Science and Technology's (HKUST's) experiences in developing its Institutional Repository and to highlight its programming developments in full‐text linking and indexing, and cross institutional searching.

Design/methodology/approach

This paper describes how HKUST Library planned and set up its institutional repository, how it acquired and processed the scholarly output, and what procedures and guidelines were established. It also discusses some new developments in systems, including the implementation of OpenURL linking from the pre‐published version in the repository to the published sources; the partnership with Scirus to enable full‐text searching; and the development of a cross‐searching platform for institutional repositories in Hong Kong.

Findings

The paper reveals what and why some policy issues should be adopted, including paper versioning, authority control, and withdrawal of items. It notes what proactive approaches should be adopted to harvest research output. It also shows how programming work can be done to provide usage data, facilitate searching and publicize the repository so that scholarly output can be more accessible to the research community.

Practical implications

The paper provides a very useful case study for other academic libraries who want to develop their own institutional repositories.

Originality/value

HKUST is an early implementer of institutional repositories in Asia and its unique experience in policy issues, harvesting contents, standardization, software customization, and measures adopted in enhancing global access will be useful to similar institutions.

Details

OCLC Systems & Services: International digital library perspectives, vol. 23 no. 3
Type: Research Article
ISSN: 1065-075X

Keywords

Article
Publication date: 9 November 2015

Venia Y.M. Mak, Diana L. H. Chan, Ki-Tat Lam and Y.O. Li

– The purpose of this paper is to describe a collaborative project on issuing a library card for common access among all eight higher education libraries in Hong Kong.

Abstract

Purpose

The purpose of this paper is to describe a collaborative project on issuing a library card for common access among all eight higher education libraries in Hong Kong.

Design/methodology/approach

The project was undertaken by two committees and a task force of cross-institutional membership. The new common library card adopts the “patron-record-on-demand model,” reducing the risks involved in patron data transfer across institutions. Historical narrative combined with usage analysis from the launch date of the project was outlined.

Findings

The new common library cards were well received. About 63 percent of old cards were replaced by new ones. New applications jumped 43 percent while physical access to host libraries increased by 8 percent during the reporting period.

Originality/value

This paper describes in detail the processes of developing a common barcode, an automated card registration system and the issuing of the common library cards. Libraries pursuing an efficient way of sharing library resources will be inspired by the level of collaboration involved in this project.

Details

Library Management, vol. 36 no. 8/9
Type: Research Article
ISSN: 0143-5124

Keywords

Content available
Article
Publication date: 31 October 2008

469

Abstract

Details

OCLC Systems & Services: International digital library perspectives, vol. 24 no. 4
Type: Research Article
ISSN: 1065-075X

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