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1 – 10 of 139Kenneth Bates, Scot Burton, Kyle Huggins and Elizabeth Howlett
There are initiatives proposed in a number of states that would mandate calorie information disclosures from restaurant chains on their menus and menu boards. Such labeling laws…
Abstract
Purpose
There are initiatives proposed in a number of states that would mandate calorie information disclosures from restaurant chains on their menus and menu boards. Such labeling laws have already been passed in New York City, Philadelphia, Seattle, and the states of Massachusetts and California. This paper aims to analyze whether nutrition disclosures are necessary for the average consumer to identify meal calorific content, to address consumer motivation to attend to nutrition labels, and to assess whether such labeling efforts may influence consumers' subsequent behaviors.
Design/methodology/approach
To address issues related to nutrition labeling of chain restaurants, a food court field study and a longitudinal quasi‐experiment were conducted.
Findings
The results indicate that as meal calorie, fat, and sodium levels increase, the level of consumers' underestimation of calories and nutrients increases. Consumers generally need the help of nutrition labeling to identify the content of menu items. Furthermore, there is an effect of perceived item healthfulness on repurchase intentions, and this effect is strengthened by disclosure of nutrition information. However, even after nutrition disclosure, the strength of the effect of taste perceptions on repurchase intentions dominates the effect of meal healthfulness.
Originality/value
This paper identifies that consumers do not have adequate nutrition knowledge when it comes to foods consumed outside the home. Relative comparisons among alternatives may be made, but consumers do not understand the absolute nutritional value of foods consumed. The authors identify that nutritional labeling does influence healthier consumer decisions. However, the key variable is consumer motivation. Only for the most nutritionally motivated consumers will this influence of healthfulness withstand the influence of taste.
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My Bui, Anjala S. Krishen and Kenneth Bates
The purpose of this paper is to assess how regret affects consumer satisfaction levels, extent of rumination, and brand‐switching intention. The paper also seeks to examine any…
Abstract
Purpose
The purpose of this paper is to assess how regret affects consumer satisfaction levels, extent of rumination, and brand‐switching intention. The paper also seeks to examine any mediating effects between regret and rumination that can be found due to consumers' negative emotions.
Design/methodology/approach
A purchase‐decision scenario was presented to 125 undergraduate students. A between‐subjects experimental design was conducted and structural equation modelling was utilized to evaluate the model fit.
Findings
The results indicate that regret decreases consumer satisfaction level and increases brand‐switching intention. Negative emotion was found to demonstrate an indirect effect between regret and extent of rumination. The findings also suggest that negative emotion acts as a partially mediating variable between the effect of satisfaction levels on extent of rumination and the effect of regret on satisfaction levels.
Practical implications
This study emphasizes the importance of post‐purchase consumer satisfaction. Marketers must pay particular attention to both regret and negative emotion toward purchase decisions. By understanding how specific recourse can be taken to mitigate regret, negative emotions, and ruminative thinking, firms can potentially enhance a brand's image and instil brand loyalty.
Originality/value
This research further validates existing research regarding regret and consumption, while introducing the concept of rumination into the marketing literature. Marketers will have a better understanding of how regret, negative emotions, and rumination can play a role in post‐purchase consumption behaviours.
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Owen Holland and Phil Husbands
The purpose of this paper is to describe the origins, members, activities, and influence of the Ratio Club, a British cybernetic dining club that met between 1949 and 1958…
Abstract
Purpose
The purpose of this paper is to describe the origins, members, activities, and influence of the Ratio Club, a British cybernetic dining club that met between 1949 and 1958. Although its membership included some of the best known British cyberneticists, such as Grey Walter and Ross Ashby, along with pioneering scientists such as Alan Turing, the club is poorly documented, and its significance is difficult to establish from published sources.
Design/methodology/approach
The approach involved the consultation and analysis of unpublished material in both private and public archives in the UK and the USA, coupled with interviews with surviving members, guests, and contemporaries.
Findings
The Ratio Club grew out of a distinctively British strand of cybernetic activity that was mainly fuelled by the deployment of biologists to engineering activities during the Second World War. It was also strongly influenced by the approach of the psychologist Kenneth Craik. Although members were keenly aware of contemporary American developments, such as Wiener's approach to the mathematics of control, and the psychological and sociological concerns of the Macy Conference, the emphasis of the club was on the application of cybernetic ideas and information theory to biology and the brain. In contrast to the wide influence the later Macy conferences exercised through their published transcripts, the Ratio Club influenced its core disciplines though its members, several of whom became prominent and effective advocates of the cybernetic approach.
Originality/value
This is the first journal paper to give an authoritative, detailed, and accurate account of the club's origins, activities, and importance.
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Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Term. 37203. Mrs. Cheney does not sell the books listed here. They are…
Abstract
Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Term. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.
Kenneth E. Clow, Robert E. Stevens, C. William McConkey and David L. Loudon
The purpose of this study is to examine the attitude of accountants towards advertising and to investigate changes in attitude that may have occurred between 1993 and 2004.
Abstract
Purpose
The purpose of this study is to examine the attitude of accountants towards advertising and to investigate changes in attitude that may have occurred between 1993 and 2004.
Design/methodology/approach
Data were collected from accountants using a mail survey approach in 1993 and using an e‐mail survey approach in 2004. Questions on the two surveys were identical and a random sample of accountants was selected for each study. Statistical tests were used to compare responses from 1993 with responses in 2004.
Findings
Analysis of the results revealed significant positive shifts in the attitudes accountants have toward advertising of accounting services. Negative attitudes toward various aspects of advertising shifted to either a neutral or a positive position. This dramatic, positive shift in advertising attitudes by accountants occurred while skepticism towards advertising remained relatively high, overall, among the general public. Between the two time periods, changes in the use of various marketing tools (such as web sites to attract new clients) were also found to have occurred. In addition, the use of marketing professionals by accounting service providers increased substantially over the 11‐year time period of the longitudinal study.
Research limitations/implications
Sample selection and size create some concern about generalizability of the study. With any random sample selection process, the view of the non‐respondents is not known nor whether those who responded tended to have a higher level of acceptance of advertising.
Originality/value
For marketing professionals, this shift to a more positive attitude by accountants provides opportunities to offer greater marketing and advertising services. This shift also signals an increasing awareness on the part of accountants to market their services.
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Kenneth V. Henderson and Lary B. Cowart
The real estate industry is an e‐commerce anomaly. Although the overall growth of ecommerce is driven by the business‐to‐business sector, the majority of real estate e‐commerce is…
Abstract
The real estate industry is an e‐commerce anomaly. Although the overall growth of ecommerce is driven by the business‐to‐business sector, the majority of real estate e‐commerce is derived from its retail‐oriented residential sector. This study examines the structure of residential and commercial real estate websites, with the goal of determining whether some patterns of content might increase the quality and quantity of information available to buyers and sellers thereby contributing to the disparity between residential and commercial real estate e‐commerce growth. The results of the research show residential real estate websites offer richer informational content than commercial real estate websites. No significant differences are found for the user friendliness and functionality (ie ancillary services) provided by residential and commercial real estate websites.
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Mr. Peter Bates, Deputy Chairman of Plessey Electronic Systems Ltd., (PESL), has been elected President of the Society of British Aerospace Companies for the year 1983–84. He…
Abstract
Mr. Peter Bates, Deputy Chairman of Plessey Electronic Systems Ltd., (PESL), has been elected President of the Society of British Aerospace Companies for the year 1983–84. He succeeds Sir Austin Pearce, Chairman of British Aerospace plc.
American industry is in the midst of a new merger boom. Recent studies, however, show that such mergers do not necessarily enhance profits, boost productivity, aid efficiency, or…
Abstract
American industry is in the midst of a new merger boom. Recent studies, however, show that such mergers do not necessarily enhance profits, boost productivity, aid efficiency, or result in social good. Given these findings, you ought to seriously question whether a proposed merger is a sound strategic decision before acting on it.
Esther Ogundipe, Knut Tore Sælør, Kenneth Dybdahl, Larry Davidson and Stian Biong
The purpose of this paper is to explore, describe and interpret two research questions: How do persons with co-occurring mental health and substance abuse problems, living in…
Abstract
Purpose
The purpose of this paper is to explore, describe and interpret two research questions: How do persons with co-occurring mental health and substance abuse problems, living in supportive housing, experience belonging? How do residential support staff experience promoting a sense of belonging for persons with co-occurring mental health and substance abuse problems, living in a supportive housing?
Design/methodology/approach
Individual semi-structured interviews were conducted with five persons with co-occurring mental health and substance abuse problems living in supportive housing in a Norwegian district. In addition, one semi-structured focus group was conducted with nine residential support staff. All interviews were transcribed verbatim and analyzed using thematic analysis.
Findings
Analysis resulted in three main themes: “I do not go to sleep in my pajamas”, “Do I have a choice?” and “Be kind to each other”.
Research limitations/implications
More research on how inclusive practices that are commonly described in guidelines actually affect the experience of residents and residential support staff is needed.
Practical implications
Practices that incorporate a communal and contextual understanding when assigning supportive housing are warranted.
Originality/value
By paying attention to the components of social recovery, this paper provides a nuanced understanding of how persons with co-occurring mental health and substance abuse problems, living in supportive housing, experience belonging. In addition, residential support staffs’ experiences with promoting a sense of belonging for this group are explored.
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The CBS Evening News reports that foreigners now hold over one trillion, five hundred billion U.S. dollars and assets. In 1988 alone, there were 307 foreign acquisitions of U.S…
Abstract
The CBS Evening News reports that foreigners now hold over one trillion, five hundred billion U.S. dollars and assets. In 1988 alone, there were 307 foreign acquisitions of U.S. companies, with a total value in excess of $55 billion. These numbers are the latest in a trend that suggests the United States is now more subject to the direction of other nations and their businesses. The country's standard of living continues to decline relative to that of our trading partners. The continued weakness of U.S. business and drop in the value of the dollar seem to be creating the “fire sale on America” that Senator Lloyd Bentsen warned of during the 1988 presidential campaign. As a nation, we are importing (buying) more than we are exporting (earning). As a consequence, we are selling U.S. business assets to finance our current consumer imports.