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This is an exploration of the effectiveness of the NASD Dispute Resolution's mediation program from the user's point of view. There is a user survey that has been conducted to analyze the program. This article examines the results of the survey in a setting describing the program and how it is administered. There is an interesting examination of the effectiveness of mediation and which factors are most important.

The purpose of this summary is to provide excerpts of selected Financial Industry Regulatory Authority (FINRA) Regulatory Notices and Disciplinary Actions issued in July, August, and September 2010.

The paper provides excerpts from FINRA Regulatory Notices and Disciplinary Actions.

Regulatory Notice 10‐32: Effective August 2, 2010, the Board composition and governance structure of FINRA Dispute Resolution, Inc. (a subsidiary of FINRA) will more closely parallel the composition and governance structure of the FINRA, Inc. Board of Governors (FINRA Board). 10‐34: The SEC approved amendments to FINRA Rule 8312, which governs the release of information 10‐36: Effective September 7, 2010, amendments to FINRA Rule 2360 (Options) extend the cut‐off time for the submission of certain contrary exercise advices (CEAs) by one hour to 7.30 pm Eastern Time (ET). 10‐42: Effective February 11, 2011, and May 9, 2011, are new FINRA rules that extend certain Regulation NMS protections to quoting and trading of over‐the‐counter (OTC) Equity Securities. 10‐43: On September 10, 2010, the SEC approved amendments to FINRA Rule 6121 (Trading Halts Due to Extraordinary Market Volatility) to expand the trading‐pause pilot, originally adopted on June 10, 2010, to include all stocks in the Russell 1000 Index and specified ETPs.

These are direct excerpts designed to provide a useful digest for the reader and an indication of regulatory trends. The FINRA staff is aware of this summary but has neither reviewed nor edited it. For further detail as well as other useful information, the reader should visit www.finra.org