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Article
Publication date: 3 April 2017

Kathy Ning Shen, Fang Zhao and Mohamed Khalifa

Unlike the earlier research that examines gender impact at the individual level, the purpose of this paper is to examine whether and how gender composition of virtual…

Abstract

Purpose

Unlike the earlier research that examines gender impact at the individual level, the purpose of this paper is to examine whether and how gender composition of virtual communities (VCs) interact with identity-related needs, namely identification and identity confirmation in affecting VC participation.

Design/methodology/approach

Drawing on the theories and previous research of social identity and organizational identification, the study developed and tested a new research model through an online survey involving three male dominant VCs and one female-dominant VC.

Findings

The results show that identification and identity confirmation are two independent antecedents for VC participation. Identification is a significant and stable determinant for members’ VC participation regardless of gender composition, but the effect of identity confirmation on VC participation is only significant for those in a female-dominant VC.

Research limitations/implications

The results of the study represent the first attempt to empirically examine the dual identity processes for VC participation. The results also imply that gender composition shapes, to some extent, VC members’ communication strategies, contents, and social interaction norms. Gender composition also affects the expectations for VC participation in terms of identification and identity confirmation.

Practical implications

The results of the study offer practical value for VC design and management, marketing through social media, as well as online education such as virtual team learning and teaching.

Originality/value

This study extends and advances the existing research in several ways. To the best of the authors knowledge, the study is the first of its kind to address the interplays among identification, identity confirmation, and VC participation from a gender composition perspective.

Details

Internet Research, vol. 27 no. 2
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 15 February 2008

Mohamed Khalifa and Kathy Ning Shen

Given the proliferation of mobile devices, m‐commerce is expected to experience a substantial growth. However, most m‐commerce applications except for a few have failed to…

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Abstract

Purpose

Given the proliferation of mobile devices, m‐commerce is expected to experience a substantial growth. However, most m‐commerce applications except for a few have failed to meet expectations. In this study, the authors aim to examine specific factors pertaining to the individual adoption of B2C transactional mobile commerce.

Design/methodology/approach

A comprehensive framework integrating well established theories of technology adoption – i.e. the technology acceptance model (TAM) and the theory of planned behaviour (TPB) – is developed. More specifically, perceived usefulness is re‐conceptualized to enhance the specificity of these theories to mobile commerce. The resulting model is empirically tested with mobile device users who have not adopted mobile commerce yet.

Findings

The empirical results provide strong support for the integrative approach, shedding light on the significance and relative importance of specific technological characteristics. The theoretical and empirical implications of these results are discussed.

Originality/value

The paper demonstrates the need to develop the innovation diffusion theory and TAM further by including the effects of social influence and individual characteristic variables. Furthermore, the paper also shows the usefulness of accounting for the specificity of the IT artifact in general and m‐commerce applications in particular. In this study, the specificity of the IT artifact is accounted for by decomposing perceived usefulness into specific considerations that are relevant to m‐commerce adoption. Such an approach presents a major advantage. Indeed, the significance and magnitude of the formative measures show which characteristics of m‐commerce are adoption drivers.

Details

Journal of Enterprise Information Management, vol. 21 no. 2
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 10 August 2012

Kathy Ning Shen and Mohamed Khalifa

Integrating the two‐system (reflective vs. impulsive) model and the “stimulus‐organism‐response” framework, the purpose of this paper is to construct and empirically test…

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Abstract

Purpose

Integrating the two‐system (reflective vs. impulsive) model and the “stimulus‐organism‐response” framework, the purpose of this paper is to construct and empirically test a model that examines online impulse buying as a phenomenon triggered by system design factors.

Design/methodology/approach

A laboratory experimental design with a 2×2 full factorial design involving 151 undergraduate students was used to validate the effects of system design stimuli on online impulse buying. Interactivity and vividness, two design factors, were manipulated and a fictitious VCD movie store was created, with four storefronts representing each combination of treatments.

Findings

A compelling and sociable virtual experience as conceptualized with telepresence and social presence has a significant effect on buying impulses over and above traditional marketing/product stimuli. Such virtual experience can be created through the usage of interactive and vivid website features. Furthermore, cognition positively moderates the relationship between buying impulse and the actual purchasing behavior.

Practical implications

The findings provide valuable guidance in website design that can stimulate online impulse buying. The results also indicate the importance of providing cognitive intervention at the purchasing stage.

Originality/value

A significant extension of the “stimulus‐organism‐response” framework is to introduce presence as the system stimulus that captures the overall virtual experience and to specify the associated design features; i.e. interactivity and vividness. By incorporating the two‐system model, this study offers a theoretical underpinning of the role of cognitive processing in impulse buying.

Details

Internet Research, vol. 22 no. 4
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 22 February 2008

Mohamed Khalifa, Angela Yan Yu and Kathy Ning Shen

This paper aims at clarifying important contingencies for the success of knowledge management systems (KMS). More specifically, a model is developed based on the IS

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Abstract

Purpose

This paper aims at clarifying important contingencies for the success of knowledge management systems (KMS). More specifically, a model is developed based on the IS success model, the resource‐based view and the knowledge‐based view to explain both direct and indirect effects of KMS on organizational performance.

Design/methodology/approach

To test the proposed model, a survey study was conducted involving over 100 organizations that implemented various functions of KMS. The data were analyzed using structural equation modelling for the simultaneous testing of the measurement and structural models.

Findings

The empirical results provided strong support for the proposed research model. KMS usage was found to have both direct and indirect effects on organizational performance. In particular, organizational agility and innovativeness were confirmed as important mediators of KMS effects.

Research limitations/implications

The findings of this research highlight the necessity of adopting a contingency theory for studying the effects of KMS on organizational performance and demonstrate the important role of some of these contingencies.

Practical implications

Practically, the empirical results shed light on the significance and relative importance of specific KMS applications. i.e. enterprise portals, supply chain management, customer relationship management, and competitive intelligence.

Originality/value

This research fills an important theoretical gap in KM research and provides valuable insights for practitioners.

Details

Journal of Knowledge Management, vol. 12 no. 1
Type: Research Article
ISSN: 1367-3270

Keywords

Content available
Article
Publication date: 15 February 2008

Zahir Irani and Ahmad Ghoneim

444

Abstract

Details

Journal of Enterprise Information Management, vol. 21 no. 2
Type: Research Article
ISSN: 1741-0398

Article
Publication date: 25 February 2014

Fang Zhao, Alan Collier and Hepu Deng

– The purpose of this paper is to examine the effects of the digital divide on e-government development.

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Abstract

Purpose

The purpose of this paper is to examine the effects of the digital divide on e-government development.

Design/methodology/approach

The study takes a multidimensional and integrative approach in order to examine the various ways in which different contextual factors affecting the digital divide (i.e. economic, social, political, demographic, cultural and ICT infrastructure) interact to influence e-government development. To test the hypotheses, authors perform a correlation and multiple regression analysis using SPSS.

Findings

After analysing several global data sets such as those of the World Bank and the United Nations, the study finds that the digital divide is a multidimensional construct that has a significant impact on e-government development in various ways. In contrast to the consensus view of a correlation existing between economic status on the one hand, and the digital divide and e-government development on the other, this study finds that economic status is not a significant predictor of the digital divide or e-government development.

Practical implications

The findings should help inform public policy makers when developing strategies to deal with issues of the digital divide and e-government development by encouraging analysis in a holistic and integrative way. Simply addressing the digital divide alone is unlikely to be sufficient to stimulate an increase in the uptake of e-government. Moreover, our model helps identify areas of strengths as well as weaknesses for improvement.

Originality/value

The authors develop a multidimensional and integrative research model to study the digital divide and e-government development and the relationship between the two, and validate the model through systematically testing it with empirical data. This study is among the first to take such an approach.

Details

Information Technology & People, vol. 27 no. 1
Type: Research Article
ISSN: 0959-3845

Keywords

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