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The paper draws from the ORC Putting it in Perspective Report, which annually presents the findings of employee research projects from a vast benchmarking database. This provides…
Abstract
Purpose
The paper draws from the ORC Putting it in Perspective Report, which annually presents the findings of employee research projects from a vast benchmarking database. This provides an insight into the key factors that influence employee engagement, with comparisons across different sectors.
Design/methodology/approach
The paper describes some of the key findings from the 2007 Putting it in Perspective Report and offers suggestions as to how employee engagement can be improved.
Findings
The key finding of the paper is that while employee engagement is stable in the UK overall, organizational pride and satisfaction levels are markedly lower in public sector organizations. Similarly employee loyalty in this sector is low, highlighting that there is work to be done for managers within this sector. Furthermore, the report has shown that engagement takes a hit across all sectors during times of change.
Practical implications
A well‐crafted employee engagement survey enables an understanding of current levels of engagement. To improve employee engagement levels, and help combat the challenges of change management, the principles of say, stay and strive can act as a basis for assessing the level of employee engagement, whether through surveys or other means. Another key element for organizations to bear in mind is the “Employee Lifecycle”, which can be a useful tool for understanding the workforce.
Originality/value
This paper provides an insight into the key factors that influence employee engagement, with comparisons across different sectors.
Details
Keywords
This feature seeks to demonstrate the importance of organizations understanding how they are perceived externally as an employer, and how regularly tracking the opinions of staff…
Abstract
Purpose
This feature seeks to demonstrate the importance of organizations understanding how they are perceived externally as an employer, and how regularly tracking the opinions of staff can ensure the best talent are engaged and stay with an organization.
Design/methodology/approach
ORC International is an expert in employee engagement research. This article incorporates findings from its global HR survey “HR Reflections”, and includes two case studies that demonstrate how regular tracking and deep analysis of staff opinions can help organizations to boost their employer brand and retain their best talent.
Findings
Advanced analysis of employee surveys can predict how employees are feeling to help organizations retain their most valuable staff.
Practical implications
This is a practical paper designed to give ideas and good practice to readers facing similar situations.
Originality/value
The paper combines findings from a global survey with case study content to help employers to understand how to improve engagement and retention of staff through effective use of regular employee surveys.
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Keywords
Kate Pritchard and Eddie Bloomfield
– The purpose of this paper is to discuss the importance of engaging leadership and specifically demonstrate the benefits of adopting an engaging style during times of change.
Abstract
Purpose
The purpose of this paper is to discuss the importance of engaging leadership and specifically demonstrate the benefits of adopting an engaging style during times of change.
Design/methodology/approach
ORC International is an expert in employee engagement research. This article incorporates findings from its external benchmarking database – Perspectives – and includes a case study detailing how a client managed significant organizational change through transformational leadership.
Findings
Communication, trust and teamwork are at the heart of engaging leadership.
Practical implications
This is a practical paper designed to give ideas and good practice to readers facing similar situations.
Originality/value
The paper combines benchmarking research with case study content to give a realistic view of engagement based on real results.
Details