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Clothing communicates information about the wearer and first impressions can be heavily influenced by the messages conveyed by attire. The purpose of this paper is to investigate the effect of minor changes in clothing on the perception of a male model, in the absence of facial information with limited time exposure.

In an on‐line study, 274 participants rated four images on five dimensions (confidence, success, trustworthiness, salary and flexibility). The man was depicted wearing a bespoke (made‐to‐measure) and a regular (off‐the‐peg) suit, which differed only in minor details. Participants saw the faceless images for a maximum five seconds.

The man was rated more positively on all attributes apart from trustworthiness when pictured in the bespoke suit. The earnings of participants also played a role in perception, with higher earners giving lower ratings to both suit types.

Minor clothing manipulations can give rise to significantly different inferences. Even small changes in clothing choice can communicate different information to a perceiver. On the evidence of this study it appears men may be advised to purchase clothing that is well‐tailored, as it can positively enhance the image they communicate to others.

This study is the first to empirically investigate first impressions using time‐limited images with minor clothing manipulations on a faceless model. Impressions arose only from clothing and were not confounded by physical attractiveness or facial features.

In an experience economy, the alternative options for higher education are varied; resulting in competition and a deliberate focus on student experience to create competitive advantage. In this regard, the various constituents of the university, including the library, are required to transform the organisational culture, specifically, the service culture, to engage students in a way that creates a memorable experience. In response, The UWI, Mona Library re-launched its Customer Service programme: using an in-house inspired 10 element service model, with initiatives aimed at realising each element, the library purposed to build a service culture. This paper seeks to assess employees' perception of the impact of the initiatives of this model.

This survey research employed individual interviews to assess employees' perception of the impact of the initiatives of the service model, with the objective of refining the model, where needed, for continued use in the Mona Library, and for use in libraries desirous of implementing the model.

The initiatives of the service model are creating the desired customer service culture and aspects have been identified for refinement.

The model is based on the needs, experiences, history, culture and strategic priorities of one Caribbean university library. It centres on the employees and their perception. As such, it focuses less on the product, space and the external customer; but it is hoped that by focusing on the employees (specifically creating a service culture amongst them) that this will ultimately impact product, space and the overall customer experience.

Provides the top priorities and considerations for a practicing Caribbean / developing country academic library manger, with an interest in a model for nurturing service culture amongst the employees.

This paper is of value as it centres on creating a service culture, rather than on the usual customer service satisfaction survey, offers a service model and adds to the literature on customer service in academic libraries.

As a profession, healthcare management values commitment to lifelong learning and continuous professional development. Individual participation, however, is voluntary and healthcare managers choose to participate based in part on perceptions of organizational support (rewards, promotion and recognition) as well as on individual values. As women are narrowing the career attainment gap, participation in development activities may play a critical role. This paper aims to present a pilot study which assesses the differences in male and female healthcare managers' participation in professional development activities and perceived organizational support.

An exploratory survey was emailed to current and past members of three professional associations who share similar missions “to provide educational and networking opportunities” for their members in the southern region of Florida.

The findings suggest that women healthcare managers are less likely to pursue professional development activities than their male counterparts even when the outcome (i.e. obtaining professional certification) is associated with career advancement and salary increases. Furthermore, men are more likely than women to attend multiple continuing education programs when paying out of pocket.

This pilot study is one of the first attempts to account for the factors that explain gender differences in pursuing personal development activities. Rather than conclusive judgments, it provides directions for further research.

As professional and leadership competencies become more ingrained in the industry, women may need to recognize and commit to development activities associated with healthcare leadership and management.

Competencies gained through professional development activities may impact career attainment.

On April 2, 1987, IBM unveiled a series of long‐awaited new hardware and software products. The new computer line, dubbed the Personal Systems 30, 50, 60, and 80, seems destined to replace the XT and AT models that are the mainstay of the firm's current personal computer offerings. The numerous changes in hardware and software, while representing improvements on previous IBM technology, will require users purchasing additional computers to make difficult choices as to which of the two IBM architectures to adopt.

This column aims to explore the important issue of developing native skills in the library profession in order to develop and maintain library applications.

Discusses the issue of developing native skills in the library profession in order to develop and maintain library applications.

This column is simply exploratory, and examines issues surrounding the utility and cost effectiveness of library developed software and the issue of related professional skills.

In order to prepare for the future and take the tools necessary to perform library work in the twenty‐first century, professional librarians and library staff members need to seriously evaluate their skill sets.

This column provides points of discussion for professional librarians and library staff concerning the issue of the skill sets required to develop and maintain library related software in order to meet the increasing demands of our patrons.

To report the highlights of the annual Library and Information Technology Association (LITA) Top Technology Trends program at 2007 American Library Association Annual Conference in Washington, DC.

Provides a brief review of the conference program on technology issues in libraries.

This summary of LITA section Top Technology Trends program with presentations and information. The presentations focus is on new technologies and their applications in a variety of library environments. The program offered a wide variety of timely presentations that were on new and emerging technologies and the application to the library environment.

Provides descriptions of opinions on technological trends in library and information services from industry professionals.

The purpose of this research is to initiate the development of a police-specific measure of work–family conflict (WFC) to assess spouse and/or partner perceptions of the impact of WFC on them, their family and/or their personal lives by tapping existing dimensions of WFC and proposing three dimensions that may be specific to the policing profession. This developmental and exploratory work will serve as the basis for sample data collection with spouses of police.

For over five decades, researchers have examined the construct of WFC, a phenomenon that refers to the impact of work-related issues on the family of the worker. Despite the fact that policing is a high-stress profession, now under considerable scrutiny and increasing public pressure, much less is known about WFC in police families and the perceptions of spouses and/or partners of police officers regarding WFC. The methodology for developing this scale follows that recommended by psychometricians in the construction of reliable and valid scales for use in both descriptive and predictive research.

The data reported were generated from an initial content validity study relying on 14 subject matter experts with backgrounds in policing, police research and/or psychometrics and approximately 20 spouses/partners (significant others of police officers). The findings provide preliminary evidence for six potential dimensions of WFC totaling 34 items.

While some researchers have assessed the extent to which certain work-related factors impact police officers' family members, none have tapped additional domain-specific items for police while also surveying spouses and/or partners of officers.

Although older women are at disproportionate risk of falling and becoming injured, little is known about the effect of falling on their quality of life. In this qualitative study, we examined the perceived causes of falling among older women, identified how older women's quality of life is influenced by falls, and explored how women can be empowered to prevent falls from occurring in their lives. Women who participated in focus groups indicated that the consequences of falling ranged in severity and duration and encompassed physical and psychosocial domains. The women took some ownership of preventing falls in their lives and believed that falls were caused by factors in the physical environment and personal health factors and practices. The results allow us to gain insight into the consequences of falls on the lives of older women, and that older women can influence change by preventing falls from occurring in their lives.

The purpose of this paper is to contribute to debates about environmental policy in developing countries by examining how far sustainable livelihoods approaches (SLAs) to development may allow an alternative and less universalistic approach to environmental changes such as soil erosion.

The paper provides an overview of debates about environmental narratives and SLAs. There are tensions in both debates, about how far local institutions represent adaptations to predefined environmental risks, or instead enable a redefinition of risks according to the experience of poor people. In addition, there is a tension in how far SLAs should be seen as a fixed institutional design, or as a framework for organizing ideas and concerns about development. The paper presents research on soil erosion in Thailand as a case study of how SLAs can redefine risks from erosion for poor people.

SLAs provide a more contextual analysis of how environmental changes such as soil erosion represent risk to different land users, and hence SLAs can make environmental interventions more relevant for reducing vulnerability. But this approach can only succeed if intervener agencies are willing to consider challenging pre‐existing environmental narratives in order to empower local livelihoods.

The paper adds to existing research on SLAs by exploring the implications of SLAs for redefining environmental assumptions. The paper forms part of work aiming to make debates about the politics of environmental knowledge and science more practically relevant within development policy.

Native Americans made an early appearance on the Internet in 1994. The number of Indian‐run Web sites about Native American issues, histories and cultures continues to expand. Web sites are created and maintained by Indian tribes, organizations and individuals, and may be directed at tribal members, the non‐Indian public, or both. Major categories of Indian Web sites include tribes, organizations, education, media, businesses, music and languages. This article looks at 120 selected Web sites on these topics.