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Article
Publication date: 4 November 2021

Foteini Kravariti, Katerina Voutsina, Konstantinos Tasoulis, Chianu Dibia and Karen Johnston

This study aims to provide a systematic literature review (SLR) of extant research on talent management (TM) in hospitality and tourism (H&T). The objectives are first, to offer…

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Abstract

Purpose

This study aims to provide a systematic literature review (SLR) of extant research on talent management (TM) in hospitality and tourism (H&T). The objectives are first, to offer an empirical mapping analysis of TM research in H&T; second, to identify and discuss key research topics; and third, to recommend avenues for future research.

Design/methodology/approach

The authors conducted a SLR of TM literature in the context of H&T by analysing peer-reviewed papers published between January 2000 and October 2020. Following the preferred reporting items for systematic reviews and meta-analysis process, three independent coders undertook a content analysis of 74 papers for the SLR.

Findings

The authors found that TM in H&T offers contextualised evidence consistent on five key research topics: TM practices; conceptualisation of talent and TM; TM antecedents and outcomes; key TM stakeholders; and talent education and graduate careers. The analysis indicated that most studies are qualitative, focussed on Europe and North America and that primarily examine hotels. The small number of TM studies in H&T along with the lack of strong theoretical groundings show that the field is at the early stages of the growing stage, yet the sharp increase demonstrates an exponential growth in interest.

Practical implications

This study highlights the importance of TM and indicates that businesses in the sector need to reconsider the definition of talent, their approaches to TM and the bundling of TM practices to improve their effectiveness. It also calls for partnerships among the industry’s key stakeholders and a revisiting of agendas for educators.

Originality/value

To the best of the authors’ knowledge, this is the first study that offers a holistic examination of research on a wide range of TM topics within various H&T sectors over the past 20 years. It clarifies the conceptualisation of talent and TM in this field and provides insights, as well as context-specific evidence on the management of H&T talent. This study is the first to argue that the research stream is moving towards a growth stage and offers recommendations on advancing the field.

Details

International Journal of Contemporary Hospitality Management, vol. 34 no. 1
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 4 March 2020

Susana Pasamar, Karen Johnston and Jagriti Tanwar

This paper aims to further the understanding about the relationship between work–life conflict and possible barriers to career progression due to the perception of anticipated…

Abstract

Purpose

This paper aims to further the understanding about the relationship between work–life conflict and possible barriers to career progression due to the perception of anticipated work–life conflict, considering the unbounded nature of academic work through features such as its intensity, flexibility and perception of organizational support.

Design/methodology/approach

The model was tested using survey data from academics in a public university in the south of Spain. Hierarchical regression analyses were used to test the hypotheses.

Findings

The results reveal that current work–life conflict, job intensity and perception of support have a direct effect on the anticipation of work–life conflict in the event of progression in academic careers. The flexibility that academics enjoy is not sufficient to prevent the expected conflict. Academics' age is relevant, but gender or having childcare responsibilities have no significant effect of the anticipation of conflict.

Research limitations/implications

This study addresses the gap in the literature on anticipated work–life conflict, expanding the focus to nonfamily commitments in unbounded jobs such as academic posts. The authors are not aware of any other study that focuses on the anticipation of work–life conflict in the case of career advancement among current employees with professional experience or accurate knowledge of what job they will be doing instead of students. Work–life balance should not be restricted to women with caring responsibilities, as conflict is no longer only related to gender roles.

Originality/value

This paper not only explores existing work–life conflict but also empirically analyzes anticipated work–life conflict in unbounded careers such as academia. It represents a significant contribution in an underresearched field and may lead to future research in other settings.

Details

Employee Relations: The International Journal, vol. 42 no. 3
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 1 December 1999

Jane Gibbon, Jan Loughran and Karen Johnston

This paper has been produced as part of a research project that seeks to generate knowledge about the process of implementation of Activity Based Management (ABM). Implementation…

Abstract

This paper has been produced as part of a research project that seeks to generate knowledge about the process of implementation of Activity Based Management (ABM). Implementation is identified as important by Robin Cooper, (Cooper, 1996) thus “the focus of research must broaden to include studies of the problems associated with implementing new cost management techniques”. The project is informed by the research literature addressing cooperation between practitioners and academics, (for example Kaplan, 1994; Scapens 1980, 1994; Spicer, 1992). Our aim in this paper is to meet the objective attributed to Ken Merchant (Drysdale, 1996) “it is the role of the researcher to go to managers and determine what their problems are, and to help managers articulate these”. It also takes account of the preceding research into activity based techniques, including recent work funded by CIMA (Friedman & Lyne, 1995; Innes and Mitchell, 1995). Friedman & Lyne found that the consequences of implementing these techniques were significant for management accountants, and had far reaching organisational consequences.

Details

Journal of Applied Accounting Research, vol. 5 no. 2
Type: Research Article
ISSN: 0967-5426

Keywords

Article
Publication date: 1 August 2003

Karen Johnston and Kim Loader

This study was designed to provide insights into how barriers to small‐ to medium‐sized enterprises’ (SMEs’) participation can be addressed by training providers by examining…

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Abstract

This study was designed to provide insights into how barriers to small‐ to medium‐sized enterprises’ (SMEs’) participation can be addressed by training providers by examining evidence from a training programme offered over a period of 21 months. Previous research findings identifying influences on SME participation in training have been used as an analytical framework to examine an experience of training design and delivery in practice. Discussion and analysis of project data within the framework above identifies support for some of the relationships between SME participation and these influences. SMEs have taken up the training, participation grew over time, and positive feedback was received. More respondents reported an intention to participate in future training than had taken part in prior training. It therefore seems that the approach taken has been successful in overcoming barriers to SME participation. The paper concludes by discussing the implications of the findings for learning approaches that promote SME take up.

Details

Journal of European Industrial Training, vol. 27 no. 6
Type: Research Article
ISSN: 0309-0590

Keywords

Article
Publication date: 30 March 2012

John Fenwick and Karen Johnston Miller

Reform of local political management continues to be part of the international agenda for change as governments seek to create the conditions for better performance in local…

1006

Abstract

Purpose

Reform of local political management continues to be part of the international agenda for change as governments seek to create the conditions for better performance in local government. The purpose of this paper is to investigate the impact of changes in political management upon the performance of local government, with England as a case study, and the implications for local government reform elsewhere.

Design/methodology/approach

Using statistical data derived from the system of comprehensive performance assessment (CPA), the analysis uses Kendall's tau to correlate CPA score per local authority against the respective political governance arrangement of each local authority in England.

Findings

As the correlation coefficient did not reach the level of statistical significance, the principal finding is that the relationship between different political governance arrangements and local authorities' performance is not demonstrated. The implications of this for governments' reforms of political management are discussed.

Research limitations/implications

The data are based upon English sources and point to the importance of conducting comparable analysis in other societies that have undergone similar changes in local political management.

Practical implications

In instituting reforms of local governance, governments rarely pay serious attention to measurable outcomes and the paper suggests the value in so doing.

Originality/value

The specific relationship between local political management and performance has not previously been measured in precisely this way.

Details

International Journal of Public Sector Management, vol. 25 no. 3
Type: Research Article
ISSN: 0951-3558

Keywords

Article
Publication date: 5 June 2007

Marie McHugh, Karen Johnston and Donna McClelland

The management of human resources is of crucial importance in enabling the delivery of efficient and effective services. The purpose of this paper is to explore one issue relevant…

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Abstract

Purpose

The management of human resources is of crucial importance in enabling the delivery of efficient and effective services. The purpose of this paper is to explore one issue relevant to Human Resource Management, that is, the management of hospital doctors in the NHS. The present‐day UK National Health Service faces countless challenges at both the macro and operational level.

Design/methodology/approach

The paper examines the implications for the NHS in general, and the medical profession in particular, of the continued dominance of the medical profession over the career management of hospital doctors.

Findings

The paper argues that HRM must play a pivotal role in the management of clinicians to ensure the effective and efficient delivery of NHS reforms. The challenges to HRM and the medical profession that are inherent in this process are outlined.

Research implications/limitations

It is argued that the potential long‐term gains to be derived from the development of closer working relationships between human resource managers and medical managers are crucial for the delivery of an effective health service.

Originality/value

A new and innovative way of looking at the management of doctors and their careers within a changing NHS.

Details

International Journal of Public Sector Management, vol. 20 no. 4
Type: Research Article
ISSN: 0951-3558

Keywords

Article
Publication date: 1 April 1992

Gwen Arthur

With the rapid growth of the video and VCR market since the 1980s, librarians have increasingly used videos for staff training and development, as well as for instructional…

Abstract

With the rapid growth of the video and VCR market since the 1980s, librarians have increasingly used videos for staff training and development, as well as for instructional purposes. As a medium, video provides a potentially stimulating and accessible alternative to other training approaches. In many training and instructional situations, video can clarify technical procedures, step‐by‐step, using such functions as slow motion and replay. For training programs emphasizing soft skills development (including communication, supervisory, and management skills), video can enhance role playing and behavior modeling. It can also provide opportunities for self‐observation and evaluation through the taping of simulated or actual interactions.

Details

Reference Services Review, vol. 20 no. 4
Type: Research Article
ISSN: 0090-7324

Article
Publication date: 1 April 1996

Yvonne de Souza

In the past decade, increasing enrollment of international students at universities and colleges in North America has prompted the exploration and documentation of the issues…

Abstract

In the past decade, increasing enrollment of international students at universities and colleges in North America has prompted the exploration and documentation of the issues related to library use by this group. The characteristics and difficulties faced by these students have been studied by Liu and Allen.

Details

Reference Services Review, vol. 24 no. 4
Type: Research Article
ISSN: 0090-7324

Article
Publication date: 1 December 2001

Nancy J. Adler, Laura W. Brody and Joyce S. Osland

Makes the case that companies intending to become globally competitive must recruit and develop the most talented people, men and women. Describes the experience of one company in…

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Abstract

Makes the case that companies intending to become globally competitive must recruit and develop the most talented people, men and women. Describes the experience of one company in developing women for global leadership positions. Shows how this initiative integrated organizational development, team and network building and individual leadership development.

Details

Cross Cultural Management: An International Journal, vol. 8 no. 3/4
Type: Research Article
ISSN: 1352-7606

Keywords

Article
Publication date: 3 August 2020

Conor Gilligan, Therese Shaw, Shelley Beatty, Laura Thomas, Karen Louise Lombardi and Robyn Susanne Johnston

Alcohol use by adults at school events and alcohol promotion through school fundraising activities is common, but little is known about secondary school parents' attitudes towards…

Abstract

Purpose

Alcohol use by adults at school events and alcohol promotion through school fundraising activities is common, but little is known about secondary school parents' attitudes towards these practices. Parental attitudes may influence principals' decision-making on this topic, particularly in jurisdictions where education department guidance is limited. This study explored parents' attitudes towards the consumption or promotion of alcohol in schools or at school events.

Design/methodology/approach

Parents (n = 298) from five non-government secondary schools in Western Australia completed an online survey and provided responses relating to the promotion and availability of alcohol through their child's school.

Findings

This sample of parents were evenly divided in support of alcohol consumption or support of schools as alcohol-free zones. Parents reporting higher alcohol consumption were more supportive of alcohol promotion and use through schools, and those with higher education supported use of alcohol for school fundraising. Almost 20% of parents were neutral on several measures indicating they could be swayed by social pressure. Engaging parents is an ongoing challenge for school principals and alcohol may play a part in engagement activities. The results from this small, exploratory study suggest even engaged parents may have very differing views on alcohol use in schools.

Practical implications

Education departments are encouraged to explore these issues carefully and introduce changes incrementally to assist decision-making and minimise potential parent disengagement.

Originality/value

This paper addresses a knowledge gap about parents' attitudes towards alcohol in secondary schools. These findings can support those involved in the development of school alcohol policies.

Details

Health Education, vol. 120 no. 3
Type: Research Article
ISSN: 0965-4283

Keywords

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