This study seeks to examine, from the viewpoint of 12 adult fiction readers who are members of book clubs, how they go about selecting fiction books to borrow from the…
This study seeks to examine, from the viewpoint of 12 adult fiction readers who are members of book clubs, how they go about selecting fiction books to borrow from the public library.
Each participant took part in an individual, semi‐structured, face‐to‐face interview. Using Williamson's Ecological Model of Information Seeking and Use as the conceptual framework, the study examined the role that fiction readers' “internal environments” and “external contexts” played in their book choices.
The selection of fiction books at the public library occurred, to a large extent, outside it. Fiction books were selected as part of everyday life information seeking, influenced by study participants' personal characteristics and circumstances as well as sources from their everyday lives, which typically included family, friends, book club and the mass media. While the public library was the main means by which study participants obtained their fiction books, it was not the first source to which they turned for ideas on what to read.
The study moves from a preoccupation of readers' actions at the public library to examine, more holistically, how everyday life information sources influence their choices of fiction books at the public library. It highlights the purposive and serendipitous dimensions of book selections and also underscores the importance of recognizing trust as a determining factor in book selection.
Decision making is inherently stressful since the decision maker must choose between potentially conflicting alternatives with unique hazards and uncertain outcomes…
Decision making is inherently stressful since the decision maker must choose between potentially conflicting alternatives with unique hazards and uncertain outcomes. Whereas decision aids such as decision support systems (DSS) can be beneficial in stressful scenarios, decision makers sometimes misuse them during decision making, leading to suboptimal outcomes. The purpose of this paper is to investigate the relationship between stress, decision making and decision aid use.
The authors conduct an extensive multi-disciplinary review of decision making and DSS use through the lens of stress and examine how stress, as perceived by decision makers, impacts their use or misuse of DSS even when such aids can improve decision quality. Research questions examine underlying sources of stress in managerial decision making that influence decision quality, relationships between a decision maker’s perception of stress, DSS use/misuse, and decision quality, and implications for research and practice on DSS design and capabilities.
The study presents a conceptual model that provides an integrative behavioral view of the impact of a decision maker’s perceived stress on their use of a DSS and the quality of their decisions. The authors identify critical knowledge gaps and propose a research agenda to improve decision quality and use of DSS by considering a decision maker’s perceived stress.
This study provides a previously unexplored view of DSS use and misuse as shaped by the decision and job stress experienced by decision makers. Through the application of four theories, the review and its findings highlight key design principles that can mitigate the negative effects of stressors on DSS use.