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Article
Publication date: 2 November 2015

Janne Lahtiranta, Jani S. S. Koskinen, Sari Knaapi-Junnila and Markku Nurminen

Service alignment between health service provider and patient is changing. Instead of placing responsibilities into the hands of a provider, new forms of co-operation are emerging…

Abstract

Purpose

Service alignment between health service provider and patient is changing. Instead of placing responsibilities into the hands of a provider, new forms of co-operation are emerging in which patients are regarded as a resource and a partner. In order to see this vision come to life, mechanisms that: first, support patient’s health decision making; and second, integrate matters of health into a wider ensemble that is health space; the overarching state of health-related affairs, are needed. In the following, these kinds of mechanisms are investigated and their applicability is discussed in relation to a national project. The paper aims to discuss these issues.

Design/methodology/approach

The work is exploratory and conceptual, focussing more on people than on technology. In the work, findings related to a concept of a health navigator; an artefact of personal health decision support, are assembled into a framework that bases on key sociological theories. The empirical elements focus on observations made on applicability of the concept, and the underlying framework of citizen-centric electronic health services.

Findings

The authors argue that the discussed concept, when applied to personal health decision making according to the underlying framework, has a potential to change health service provisioning. In addition to stimulating new kind of co-operation between the health service provider and the citizen, the concept gives form to, somewhat idealized, notions of patient choice and empowerment.

Research limitations/implications

The work described here is exploratory and forward-looking. Even though the concept and the framework are tested to a degree in a national project, more practice-oriented work is needed in terms of real-world applicability. It follows from this that the work is a conceptual elaboration on the future of personal health decision making.

Originality/value

The findings, including the discussed challenges and needs, stem from real-world observations; from the needs of citizens. As such, they indicate a direction into which the development of personal health records and health decision support aids should go.

Details

Information Technology & People, vol. 28 no. 4
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 2 November 2015

Thomas Taro Lennerfors, Per Fors and Jolanda van Rooijen

The purpose of this paper is to discuss the role of information and communication technology (ICT) for promoting environmental sustainability in a changing society. Isolated…

2478

Abstract

Purpose

The purpose of this paper is to discuss the role of information and communication technology (ICT) for promoting environmental sustainability in a changing society. Isolated studies exist, but few take a holistic view. Derived from a Marxian tradition, the authors propose Ecological World Systems Theory (WST) as a holistic framework to assess the environmental impact of ICT. The theory is adapted responding to theoretical critiques of absence of change, namely state-centrism and structuralism.

Design/methodology/approach

Theoretical study. Empirical examples derived from already published literature.

Findings

Ecological WST focuses on the unequal distribution of environmental degradation, sees technological development as a zero-sum game rather than cornucopia and holds that technology is often seen as a fetish in today ' s society. The findings are that popular discourses on ICT and sustainability are since the 1990s becoming increasingly cornucopian, while conditions in the ICT value chain are less cornucopian.

Research limitations/implications

Theoretical contributions to Marxian critiques of ICT, with more environmental focus than earlier Marxian critiques, for example Fuchs’ work. Develop a theoretical framework for ICT and sustainability which could be compared with works of e.g. Hilty, Patrignani and Whitehouse. The work is mostly based on existing empirical studies, which is a limitation.

Practical implications

This theoretical framework implies that unequal environmental degradation in different parts of the world should be taken into account when assessing environmental impact, for example by means of LCA.

Social implications

The framework brings together questions of environmental effects of ICT and global justice.

Originality/value

The authors apply a rarely discussed theoretical framework to ICT and environmental sustainability. By doing this the authors suggest how the discourses and the value chain of ICT is intrinsically tied to the world system.

Details

Information Technology & People, vol. 28 no. 4
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 10 May 2023

Abdul Wahid Khan and Jatin Pandey

Consumers’ lifestyle and financial decision-making affects their overall well-being. This paper aims to explore the factors that motivate consumers to pursue the goal of financial…

Abstract

Purpose

Consumers’ lifestyle and financial decision-making affects their overall well-being. This paper aims to explore the factors that motivate consumers to pursue the goal of financial independence and retiring early (FIRE).

Design/methodology/approach

Qualitative netnography was used to analyze FIRE-related discussions by FIRE-specific online communities. The findings were triangulated using inputs from in-depth interviews with 13 financial advisors.

Findings

Using conservation of resources as a theoretical lens, two factors were found to be the primary motivators driving FIRE attitude and subsequent adoption of FIRE behavior – “escapism & freedom from the current workplace & life space” and “concern for physical & mental well-being.” Four factors were found to influence the adoption of FIRE attitude and behavior: “individual characteristics” [do-it-yourself (DIY) and proactive attitude, the capability of frugal living and ability to plan, track, and review], “well-paying job,” “support from spouse” and “resistance from social groups.”

Research limitations/implications

Due to the nature of netnography, demographic details of the sample cannot be completely ascertained.

Practical implications

The findings suggest marketing strategies primarily to wealth managers for: shifting to need-based segmentation of FIRE participants, modifying offerings to involve co-creation and low-touch products, innovating pricing models, increasing distribution reach through digitization and increasing sales and lead generation through engagement.

Originality/value

This is one of the first studies to explore the factors driving the adoption of FIRE by general FIRE consumers and presents a conceptual model.

Details

Journal of Consumer Marketing, vol. 40 no. 6
Type: Research Article
ISSN: 0736-3761

Keywords

Article
Publication date: 2 March 2010

Magda David Hercheui

The purpose of this paper is to investigate how public policies may influence the way members of virtual communities linked with social movements perceive the legitimacy of their…

1447

Abstract

Purpose

The purpose of this paper is to investigate how public policies may influence the way members of virtual communities linked with social movements perceive the legitimacy of their leaders and governance structures.

Design/methodology/approach

This paper is based on qualitative research (in‐depth interviews) with three Brazilian environmental education virtual communities. It adopts an interpretive approach, grounding the analysis in institutional theory.

Findings

The paper shows that a public policy of funding the studied communities has reinforced the legitimacy of some leaders and legitimated more centralised decision‐making structures. The influence of the funding has endured even after the end of the respective contracts.

Research limitations/implications

Although the paper is limited to three virtual communities in a very specific context, its conclusions may inform other studies on the institutional instruments (sanctions mechanisms) governments may appropriate to influence the virtual interactions among members of social movements and civil society organisations and which impact their offline interactions as well.

Practical implications

The paper calls attention to the need to discuss public policies with stakeholders, especially to permit social movements and civil society organisations to have a say in policies that may affect their social structures.

Originality/value

The paper contributes to understanding how public policies impact interactions in virtual environments and in a broader sense, and the relevance of considering the influence of institutions in online interactions.

Details

Journal of Information, Communication and Ethics in Society, vol. 8 no. 1
Type: Research Article
ISSN: 1477-996X

Keywords

Article
Publication date: 2 November 2015

Norberto Patrignani and Diane Whitehouse

This discussion paper focuses on a notion of information and communication technology (ICT) that is good, clean and fair that the authors call Slow Tech. The purpose of this paper…

3322

Abstract

Purpose

This discussion paper focuses on a notion of information and communication technology (ICT) that is good, clean and fair that the authors call Slow Tech. The purpose of this paper is to introduce the Slow Tech approach in order to explain how to create a suitable bridge between business ethics and computer ethics.

Design/methodology/approach

The paper’s approach is discursive. It provides a viewpoint. Its arguments are based in an examination of literature relevant to both business ethics and computer ethics. Justification is produced for the use of Slow Tech approach. A number of potential future research and application issues still to be investigated are also provided.

Findings

Slow Tech can be proposed, and used, as a bridging mechanism between companies’ strategies regarding computer ethics and business ethics. Three case studies illustrate the kind of challenges that companies have to tackle when trying to implement Slow Tech in concrete business context. Further study need to be undertaken to make progress on Slow Tech in applied, corporate settings.

Practical implications

ICT companies need to look for innovative, new approaches to producing, selling and recycling their services and products. A Slow Tech approach can provide such insights.

Social implications

Today’s challenges to the production and use of good, clean, and fair ICT, both conceptual and concrete, can act as incentives for action: they can further applied research or encourage social activism. Encouraging the study, and the application, of Slow Tech provides a first step in the potential improvement of a society in which information technology is totally embedded.

Originality/value

The value of this paper in not only for academics and researchers, but also for practitioners: especially for personnel working in ICT companies and for those involved with designing, developing and applying codes of conduct at both European and globally.

Details

Information Technology & People, vol. 28 no. 4
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 2 March 2010

Farid Shirazi

The purpose of this paper is to investigate the effect of internet filtering, and its impact on marginalized groups including non‐governmental organizations, female activists…

1732

Abstract

Purpose

The purpose of this paper is to investigate the effect of internet filtering, and its impact on marginalized groups including non‐governmental organizations, female activists, ethnic, and religious minorities, the younger generation and the increase of the digital divide in Iran.

Design/methodology/approach

The paper raises two main questions: to what extent do information and communications technologies (ICTs) and in particular, the internet, promote freedom of speech, and gender equality in Iran? What is the impact of state censorship and ICT filtering on these activities? To answer these research questions, the author uses narratives of the internet's usage along with a comparison study with other Middle Eastern countries to analyze the impact of ICTs on citizen's freedom of expression.

Findings

The paper argues that restrictions imposed on ICT tools and services by the Government of Iran which has been claimed to protect country's national security against the corruption and immorality imposed by Western countries not only affect the expansion of ICTs negatively but also civil liberties – thus increasing the digital divide internally, regionally, as well as on a global scale.

Research limitations/implications

Albeit this research is limited to the case study of Iran, the author believes that lessens learned from the Iran's case study can be applied to other Islamic countries and in particular countries located in the Middle East region.

Practical implications

ICT tools and services such as the internet and short message service are effective emancipatory media for citizens' participation and mobilization in democratic processes.

Originality/value

This paper contributes to the existing knowledge and understanding of the impact of ICTs on freedom and democracy.

Details

Journal of Information, Communication and Ethics in Society, vol. 8 no. 1
Type: Research Article
ISSN: 1477-996X

Keywords

Article
Publication date: 2 March 2010

Robin Mansell

The purpose of this paper is to present a brief history of the information society and a research framework addressing the challenges of ensuring that information and…

3157

Abstract

Purpose

The purpose of this paper is to present a brief history of the information society and a research framework addressing the challenges of ensuring that information and communication technologies (ICTs) are applied in ways that are enabling and responsive to the varied contexts in which people live their lives.

Design/methodology/approach

Examination of why insights arising from research that is critical of the mainstream vision of the information society are rarely influential in debates on ICT policies, of the outstanding research questions around the promotion of investment in ICTs in support of sustainable development goals, and of the components of an alternative research framework that could be pursued by those concerned with social and technological innovation.

Findings

The analysis of policy discussion in this area indicates that there may now be an opportunity to re‐enter some of these debates, particularly those in which it is clear that there are many important issues that are reappearing on the ICT policy agenda. Some of the most difficult issues are highlighted including the need to give greater attention to measures supporting more differentiated information or knowledge societies.

Originality/value

The paper demonstrates that there are signs of learning and an awareness of unequal power relationships among stakeholders in ICT policy debates that may contribute to a shift in priorities towards a more context sensitive research framework that would be of value to those who are preoccupied by efforts to improve the material conditions of people's lives.

Details

Journal of Information, Communication and Ethics in Society, vol. 8 no. 1
Type: Research Article
ISSN: 1477-996X

Keywords

Article
Publication date: 2 November 2015

Arthur Tatnall

It is widely acknowledged that the computer has caused great societal changes over recent years, but the purpose of this paper is to relate specifically to those due to the use of…

3741

Abstract

Purpose

It is widely acknowledged that the computer has caused great societal changes over recent years, but the purpose of this paper is to relate specifically to those due to the use of computers in education and teaching about computing. The adoption and use of computers in education was very much a socio-technical process with influence from people, organisations, processes and technologies: of a variety of human and non-human actors.

Design/methodology/approach

This paper makes use of actor-network theory to analyse these events and their educational and societal impact. Data were collected from published sources, interviews with those involved at the time, discussions and from personal experience and observations.

Findings

Computers have, of course, had a huge impact on society, but particularly in relation to the use of computers in school education there was a different societal impact. Some of this related directly to education, some to school administration and some to student attitudes, experiences and knowledge.

Research limitations/implications

The paper investigates the development of early courses in computing in universities and schools in Victoria, Australia. The paper does not, however, consider the use of computers in university research, only in education.

Practical implications

The paper describes the significant educational events of the era from punch-card tabulating machines in the 1930s to micro-computers in the late 1980s, and investigates the relationship between the development of courses in the Universities and those in the more vocationally oriented Colleges of Advanced Education. It examines whether one followed from the other. It also investigates the extent of the influence of the universities and CAEs on school computing.

Social implications

The advent of the computer made a significant impact on university and school education even before the internet, Google, Wikipedia and smart phones in the late 1990s and 2000s. Computers in schools cause a rethink of how teaching should be handled and of the role of the teacher.

Originality/value

This paper investigates the history of computers and education in both universities and schools in Victoria, Australia over the period from the 1930s to the early 1990s. It considers how and why this technological adoption occurred, and the nature of the resulting educational and societal change this produced. Primary and High School use of computers did not commence until the 1970s but prior to this there is a considerable and interesting history associated with the development of Higher Education courses relating to computing.

Details

Information Technology & People, vol. 28 no. 4
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 2 March 2010

Lizette Weilbach and Elaine Byrne

Through an evaluation of the information technology (IT) adoption and diffusion models and the free and/or open source policy of the South African Government, the underlying…

632

Abstract

Purpose

Through an evaluation of the information technology (IT) adoption and diffusion models and the free and/or open source policy of the South African Government, the underlying assumption is that the developmental divide between those with and those without access to technology is purely technical. This paper aims to illustrate that if Free and/or Open Source Software is to be used as a building block to bridge the “digital divide” a more social and environmental perspective, which embraces the philosophy behind the software, needs to complement the technical perspective. The human environmental model is presented as a useful alternative which, if embraced, can inform more holistic information and communication technology (ICT) policies.

Design/methodology/approach

Through a review of diffusion of innovations models an alternative diffusion framework is described and applied to an interpretive open source case study in South Africa.

Findings

Contemporary diffusion and innovation models are narrowly focused on IT as a purely technological linear phenomenon. This perspective also underlies many ICT policies. A more socio‐technical adoption model can assist in providing a more holistic approach to ICT policy development.

Originality/value

The application of a new innovation model, the human environmental model, to ICT policy provides a holistic framework in which the complexity of the innovation process can be reflected in policy. Such an approach to ICT policy formulation will assist with broadening the perspective of policy makers from IT as a technical solution to IT as part of a socio‐technical solution and recognise the duality of the innovation process.

Details

Journal of Information, Communication and Ethics in Society, vol. 8 no. 1
Type: Research Article
ISSN: 1477-996X

Keywords

Article
Publication date: 14 August 2018

Woo-Chul Cho, Kyung Young Lee and Sung-Byung Yang

The purpose of this paper is to answer the question of whether smartwatches will survive and gain their own niche within the consumer electronics market. Based on the…

3564

Abstract

Purpose

The purpose of this paper is to answer the question of whether smartwatches will survive and gain their own niche within the consumer electronics market. Based on the stimulus–organism–response (S–O–R) framework, this study identifies and validates the impacts of both technological and fashion-related factors (interactivity, autonomy, visual aesthetics and self-expression) on product attachment towards smartwatches through user satisfaction and pleasure derived from their smartwatches.

Design/methodology/approach

The authors collected the survey data via online surveys from 198 respondents and tested measurement and structural models with the partial least square technique.

Findings

The authors found that both technological characteristics (interactivity and autonomy) and fashion-related characteristics (visual aesthetics and self-expression) have an impact on product attachment through pleasure.

Research limitations/implications

Several other important characteristics of traditional wrist-watches such as durability or workmanship are not considered in this study, but should be included in future studies. The three-item measure of autonomy may be insufficient for more sophisticated wearable devices in the future. In future studies, the impact of product attachment on users’ continued usage should be examined.

Practical implications

This study provides important practical implications for smartwatch makers interested in product development, as users were found to consider fashion-related characteristics to be as important as technological characteristics.

Originality/value

This study is the first study that considers both aesthetic and technological factors for IT acceptance in the context of wearable devices. Also, instead of traditional IT acceptance measures such as continued use, this study investigates users’ product attachment, which is more relevant to the case of wearable devices.

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