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Article
Publication date: 30 March 2012

Mingzhi Li and Kai Reimers

This paper reflects on the evolution of China's drug distribution industry from the planned economy era to the most recent dramatic shift, with a major focus on the…

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769

Abstract

Purpose

This paper reflects on the evolution of China's drug distribution industry from the planned economy era to the most recent dramatic shift, with a major focus on the analysis of the government's efforts of centralizing the drug distribution channel through adoption of e‐bidding platforms. In a broader sense, the Chinese government's effort is a showcase of the so‐called “Chinese model” of implementing institutional change: the government initiates a project and counts on its fiat to gain compliance and support from the involved stakeholders. The purpose of this paper is to analyse the limitations and problems of this mode of implementing institutional change.

Design/methodology/approach

The analytical framework draws upon Williamson's theory of the mechanism of governance and insights from new institutional economics on institutional changes. The information used in this study is based on the authors' more than 40 interviews with a variety of pharmaceutical industry stakeholders, including government agencies, hospitals, pharmaceutical manufacturers, distributors, and electronic bidding platforms providers.

Findings

The failure of implementing third party electronic platforms based drug procurement practices shows the importance of aligning the mode of governing transactions with the macro level institutional environment and the micro level individual behavioral traits, and the government's decision of taking over the ownership of transaction platforms has further corroborated this logic.

Originality/value

This paper is an effort to analyze the logic behind the Chinese model of implementing institutional change: the government initiates a project and counts on its fiat to gain compliance and support from the involved stakeholders. From the academic perspective, this paper contributes to literature on the analysis of the interaction of technology adoption and institutional change.

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Article
Publication date: 7 April 2015

Mingzhi Li and Kai Reimers

This paper aims to identify the sources of innovation in the current business environment of China. With the set target of transforming China into an innovative society by…

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1923

Abstract

Purpose

This paper aims to identify the sources of innovation in the current business environment of China. With the set target of transforming China into an innovative society by 2020, the Chinese government has taken dramatic measures to foster the nation’s innovation capability. Whether this Chinese model of promoting innovation has been successful and can be sustainable are controversial issues which need to be analyzed from an academic perspective. In recent years, there have been successful cases of innovation driven by grassroots entrepreneurs, especially in the information and communications technology (ICT) industry. Therefore, it is time to analyze their success factors from the perspectives of both corporate strategy and government policy.

Design/methodology/approach

The methodology used in this research is a comparative case analysis, and several high-profile cases in China’s ICT industry have been selected for this comparative study. Information used in the analysis comes from publicly available sources such as business school case studies and industry and news media reports. The authors have been following the evolution of China’s ICT industry for more than a decade; insights from their prior research and knowledge gained through industry contacts are also used in the analysis.

Findings

Generally speaking, the types of innovation in China’s ICT industry can be categorized into a top-down or a bottom-up approach. For the top-down approach of innovation driven by the government, the authors analyzed the case of the Chinese government’s effort to build an industry value chain through fostering the Chinese indigenous third-generation mobile communications standard time division–synchronous code division multiple access. In comparison, the authors use several success cases, including the ecosystem built around the highly successful XiaoMi mobile phone and Tencent’s mobile portal WeChat, as it showcases of the bottom-up approach of innovation driven by grassroots entrepreneurship. The comparison of these two approaches suggests that massive government-sponsored projects are unlikely to generate genuine innovation in the highly competitive and dynamic ICT sector. The government’s role should be to foster entrepreneurship and to create a fair business environment.

Originality/value

This research uses the method of comparative case studies to identify the source of innovation in a highly dynamic and uncertain business environment. Findings of this study shed light on the government policy toward innovation in the ICT industry and on the business firms’ strategy on innovation.

Details

Chinese Management Studies, vol. 9 no. 1
Type: Research Article
ISSN: 1750-614X

Keywords

Content available
Article
Publication date: 30 March 2012

Wei-Wei Wu

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509

Abstract

Details

Chinese Management Studies, vol. 6 no. 1
Type: Research Article
ISSN: 1750-614X

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Article
Publication date: 21 August 2009

Guo Chao Peng and Miguel Baptista Nunes

The purpose of this paper is to develop a risk identification checklist for facilitating user companies to surface, organise and manage potential risks associated with the…

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2506

Abstract

Purpose

The purpose of this paper is to develop a risk identification checklist for facilitating user companies to surface, organise and manage potential risks associated with the post‐adoption of enterprise resource planning (ERP) systems.

Design/methodology/approach

A desktop study, based on the process of a critical literature review, is conducted by the researchers. The critical review focuses on information systems and business research papers, books, case studies and theoretical articles, etc.

Findings

By systematically and critically analysing and synthesising the literature review, the researchers identify and propose a total of 40 ERP post‐implementation risks related to diverse operational, analytical, organisation‐wide and technical aspects. A risk ontology is subsequently established to highlight these ERP risks, as well as to present their potential causal relationships.

Research limitations/implications

For researchers, the established ERP risk ontology represents a starting point for further research, and provides early insights into a research field that will become increasingly important as more and more companies progress from implementation to exploitation of ERPs.

Practical implications

For practitioners, the risk ontology is an important tool and checklist to support risk identification, prevention, management and control, as well as to facilitate strategic planning and decision making.

Originality/value

There is a scarcity of studies focusing on ERP post‐implementation in contrast with an over abundance of studies focusing on system implementation and project management aspects. This paper aims to fill this significant research gap by presenting a risk ontology of ERP post‐adoption. It represents a first attempt in producing a comprehensive model in its area. No other such models can be found from the literature review.

Details

Industrial Management & Data Systems, vol. 109 no. 7
Type: Research Article
ISSN: 0263-5577

Keywords

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Article
Publication date: 11 February 2021

Matti Haverila and Kai Christian Haverila

On the basis of the justice, attachment, social support, self-determination theories, this research paper examines the impact of the student–instructor relationship…

Abstract

Purpose

On the basis of the justice, attachment, social support, self-determination theories, this research paper examines the impact of the student–instructor relationship construct on the customer-centric measures of overall student satisfaction, and perceived value for money and their impact of the behavioral intentions as an endogenous construct. We considered universities as providers of complex services focusing on students' service quality and students as the customers of the higher education institutions.

Design/methodology/approach

A survey instrument was used to collect data among undergraduate and graduate business students in a medium-sized Canadian university (N = 178). Partial least squares structural equation modeling was used to analyze the strength, significance, and effect sizes of the relationships between the key constructs.

Findings

The results indicate that the student–instructor relationship is significantly related to student satisfaction and value for money perceptions. Also, the student satisfaction and behavioral intentions, value for money and student satisfaction, and value for money and behavioral intentions relationship were significant.

Originality/value

The perceived quality of student–instructor relationship and its relationship to customer-centric measures like satisfaction, value for money and behavioral intentions has received relatively little attention in previous research and was discovered to be an important contributor to the perceived student satisfaction and value for money. The importance of the student–instructor relationship is further emphasized indirectly via the perceived value for money construct to student satisfaction.

Details

Journal of Applied Research in Higher Education, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2050-7003

Keywords

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Article
Publication date: 11 June 2020

Sylvie Héroux, Anne Fortin and Céline Goupil

This study aims to identify sociocognitive determinants of managers' adherence to the expense report approval control. A behavioral view of control was adopted, drawing on…

Abstract

Purpose

This study aims to identify sociocognitive determinants of managers' adherence to the expense report approval control. A behavioral view of control was adopted, drawing on the theory of planned behavior.

Design/methodology/approach

Managers authorized to approve subordinates' expense reports in three large organizations were surveyed.

Findings

Results indicate that managers' perception of overall consequences (for the organization or for themselves) resulting from their adherence to the expense report approval control (attitude) and their perception of control over the approval (perceived behavioral control) are positively related to their intention to adhere to the expense report approval control, while their perceived pressures from important referents in that matter (subjective norm) are not.

Research limitations/implications

By adopting a behavioral view of control to examine individual-level adherence, this study contributes to the accounting literature. By focusing on a positive response to control (adherence), it contributes specifically to the literature on control effectiveness and acts as a counterpoint to the abundant literature on negative control responses such as fraud.

Practical implications

Results could help organizations identify motivations and barriers to managers' adherence to expense report approval control. This could help reduce losses, improve asset safeguarding and provide insights into the understanding of behavioral/individual factors that can influence the application of other control policies and procedures.

Originality/value

The study defines and measures the “adherence” construct in a control context.

Details

Journal of Applied Accounting Research, vol. 21 no. 3
Type: Research Article
ISSN: 0967-5426

Keywords

Content available
Book part
Publication date: 20 June 2017

David Shinar

Abstract

Details

Traffic Safety and Human Behavior
Type: Book
ISBN: 978-1-78635-222-4

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Book part
Publication date: 5 October 2007

David Shinar

Abstract

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Traffic Safety and Human Behavior
Type: Book
ISBN: 978-0-08-045029-2

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Article
Publication date: 2 May 2017

Stephen Wing-kai Chiu and Niantao Jiang

This paper aims to compare residential fixed-line telephone surveys with cell phone surveys for assessing the extent of the potential undercoverage issue evaluating the…

Abstract

Purpose

This paper aims to compare residential fixed-line telephone surveys with cell phone surveys for assessing the extent of the potential undercoverage issue evaluating the necessity and feasibility of conducting cell phone surveys or dual-frame telephone surveys in Hong Kong.

Design/methodology/approach

The research team simultaneously carried out a conventional fixed-line telephone survey and a cell phone survey in 2015 with similar features on survey design, sampling and data collection procedures. Two samples with sample size of 801 and 1,203 were achieved separately. Data collected were analysed to see to what extent survey findings will be biased if the sampling frame of telephone surveys is solely based on residential fixed-line numbers in Hong Kong, and if such a bias does exist, whether a survey conducted through cell phones or by adding a cell phone-only (CO) group would be an ideal solution for it.

Findings

The findings show that the cooperation rates for the cell phone survey were much lower than those of the fixed-line telephone survey. The respondents from two surveys were fairly different. However, estimates of most commonly used socio-demographic characteristics from the latter group had the least bias compared with population statistics. Supplanting the traditional fixed-line survey with a cell phone survey or supplementing it with a CO group will not make the resulting sample a better representative of the population but it will amplify the sample bias on the major social socio-demographic characteristics.

Originality/value

This paper empirically compares the two types of telephone surveys in a well-designed scientific study.

Details

Social Transformations in Chinese Societies, vol. 13 no. 1
Type: Research Article
ISSN: 1871-2673

Keywords

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Article
Publication date: 1 July 2014

Antonios G. Zairis and Prontzas Evangelos

The purpose of this paper is to examine consumer behavior towards Greek convenience stores chains and to determine the criteria on which store selection is based. The…

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2301

Abstract

Purpose

The purpose of this paper is to examine consumer behavior towards Greek convenience stores chains and to determine the criteria on which store selection is based. The paper also analyses the stores’ position in the retail sector.

Design/methodology/approach

A random sample of 360 convenience store consumers was surveyed across four major cities. Data were collected through personal interviews, using a structured questionnaire. Statistical analysis was applied to further evaluate the information.

Findings

Consumers choose convenience stores mainly to cover their daily needs and save time on shopping, despite their dissatisfaction with the provided services. The survey also identified the characteristics of convenience store customers and their preferences.

Originality/value

The principal contribution of the present research is its focus on consumer behavior towards convenience stores in Greece.

Details

EuroMed Journal of Business, vol. 9 no. 2
Type: Research Article
ISSN: 1450-2194

Keywords

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