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Article
Publication date: 7 August 2017

Lan Guo, Jutta Tobias, Elliot Bendoly and Yuming Hu

The purpose of this paper is to examine the antecedents and performance consequences of voluntary information exchange between the production and sales functions.

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Abstract

Purpose

The purpose of this paper is to examine the antecedents and performance consequences of voluntary information exchange between the production and sales functions.

Design/methodology/approach

Building on the motivation-opportunity-ability framework, the authors first posit a general model for bilateral information exchange across functional levels. The innovation presented in this model consists in allowing both sides of such an exchange (e.g. production-to-sales and sales-to-production) to differ in the perceived adequacy of information they receive. The two sides can also differ in terms of how their motivation and ability impact that adequacy. To test the model, the authors make use of survey responses and objective data from sales, production and executive managers of 182 Chinese manufacturers.

Findings

Analysis of the sample shows that the sales-to-production exchange has a smaller estimated performance effect than the production-to-sales exchange. Although shared opportunity is important in predicting both sides of the exchange, the measure of motivation appears to only significantly impact the sales-to-production exchange. In contrast, the measure of ability only appears to significantly affect the production-to-sales exchange.

Research limitations/implications

Although limited to a regional context, differences in information-sharing drivers on the two sides of production-sales dyads pose strong implications that may be generalizable.

Practical implications

Specifically, these findings suggest alternative approaches and foci for resource investment that higher level managers can leverage in developing more effective cross-functional work settings.

Originality/value

This study differentiates itself from extant literature on information sharing by focusing on cross-functional (vs intra-functional) and voluntary (vs routine) information exchange.

Details

International Journal of Operations & Production Management, vol. 37 no. 8
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 19 September 2017

Tobias Lühn, Genoveva Schmidtmann and Jutta Geldermann

The aim of this paper is to introduce a newly developed multi-criteria analysis for the comparison of two grid expansion alternatives, conventional and voltage-regulated…

Abstract

Purpose

The aim of this paper is to introduce a newly developed multi-criteria analysis for the comparison of two grid expansion alternatives, conventional and voltage-regulated distribution transformer. The case study comprises environmental, economic, technical and social aspects.

Design/methodology/approach

The newly developed method decision condition Preference Ranking Organization METHod for Enrichment Evaluation (DC-PROMETHEE) combines scenario planning with the multi-attribute decision-making method PROMETHEE. DC-PROMETHEE supports the decision-maker to evaluate the total potential of an alternative considering a large number of decision conditions. The calculated performance indicator supports the decision-maker to select the best alternative.

Findings

The voltage-regulated distribution transformer shows a high overall potential in the present case study. This leads to the recommendation to the investigated distribution system operator to include the voltage-regulated distribution transformers as a grid expansion measure.

Practical implications

The DC-PROMETHEE can be applied to other distribution system operators by considering their individual grid topology and preferences. Other fields of application are infrastructure investments in the service area, in which expansion alternatives are evaluated in a large number of decision conditions. Examples include telecommunication, gas supply, water supply, sewage and rail networks.

Originality/value

This paper develops the DC-PROMETHEE approach. The DC-PROMETHEE enables the multi-criteria evaluation of a few alternatives in a large number of decision conditions.

Details

International Journal of Energy Sector Management, vol. 12 no. 1
Type: Research Article
ISSN: 1750-6220

Keywords

Article
Publication date: 23 July 2018

Tobias Witt, Katharina Stahlecker and Jutta Geldermann

Energy scenarios have long been successfully used to inform decision-making in energy systems planning, with a wide range of different methodological approaches for developing and…

Abstract

Purpose

Energy scenarios have long been successfully used to inform decision-making in energy systems planning, with a wide range of different methodological approaches for developing and evaluating them. The purpose of this study is to analyze the existing approaches and classify them with a morphological box.

Design/methodology/approach

This paper builds upon the methodological literature on developing and evaluating energy scenarios and presents a morphological box, which comprises parameters describing the scenario properties, (energy system) model properties, scientific practice and institutional settings of energy scenarios. The newly developed morphological box is applied to four selected energy scenarios of the German energy transition.

Findings

The morphological box is a suitable tool to classify current energy scenarios. The exemplary application also points toward four challenges in the current practice of energy scenario development and evaluation: increasing complexity of decision problems, transparency of the scenario development process, transparency of the decision support process and communication of uncertainty.

Originality/value

The morphological box of energy scenarios helps researchers soundly document and present their methodological approaches for energy scenario development and evaluation. It also facilitates the work of analysts who want to classify, interpret and compare energy scenarios from a methodological perspective. Finally, it supports the identification of gaps between current practice and the methodological literature on energy scenarios, leading to the development of new types of energy scenarios.

Details

International Journal of Energy Sector Management, vol. 12 no. 4
Type: Research Article
ISSN: 1750-6220

Keywords

Article
Publication date: 18 April 2016

Lukas Goretzki and Martin Messner

This paper aims to examine how managers use planning meetings to coordinate their actions in light of an uncertain future. Existing literature suggests that coordination under…

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Abstract

Purpose

This paper aims to examine how managers use planning meetings to coordinate their actions in light of an uncertain future. Existing literature suggests that coordination under uncertainty requires a “dynamic” approach to planning, which is often realized in the form of rolling forecasts and frequent cross-functional exchange. Not so much is known, however, about the micro-level process through which coordination is achieved. This paper suggests that a sensemaking perspective and a focus on “planning talk” are particularly helpful to understand how actors come to a shared understanding of an uncertain future, based upon which they can coordinate their actions.

Design/methodology/approach

This paper builds upon a qualitative case study in the Austrian production site of an international manufacturing company. Drawing on a sensemaking perspective, the paper analyses monthly held “planning meetings” in which sales and production managers discuss sales forecasts for the coming months and talk about how to align demand and supply.

Findings

The authors show how collective sensemaking unfolds in planning meetings and highlight the role that “plausibilization” of expectations, “calculative reasoning” and “filtering” of information play in this process. This case analysis also sheds light on the challenges that such a sensemaking process may be subject to. In particular, this paper finds that competing hierarchical accountabilities may influence the collective sensemaking process and render coordination more challenging.

Originality/value

The paper contributes to the hitherto limited management accounting and control literature on operational planning, especially its coordination function. It also extends the management accounting and control literature that draws on the concept of sensemaking. The study shows how actors involved in planning meetings create a common understanding of the current and future situation and what sensemaking mechanisms facilitate this process. In this respect, this paper is particularly interested in the role that accounting and other types of numbers can play in this context. Furthermore, it theorizes on the conditions that allow managers to overcome concerns with hierarchical accountabilities and enact socializing forms of accountability, which is often necessary to come to agreements on actions to be taken.

Details

Qualitative Research in Accounting & Management, vol. 13 no. 1
Type: Research Article
ISSN: 1176-6093

Keywords

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