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The purpose of this paper is to present the findings of a bibliometric analysis of the evolution and structure of business model research in industrial marketing scholarship during the period between 2011 and 2020 and to discuss potential directions for future empirical research.

Bibliometric methodologies are deployed to objectively evaluate the business model research that has made the most impact within industrial marketing scholarship as well as the prominent scholars and key topics driving the discipline at points in time.

The findings demonstrate the formative but increasing engagement that industrial marketing scholarship has had with business model literature and the limited but increasing degree that business models have influenced industrial marketing literature. Potential directions for the empirical development of business model literature are argued to lie in the areas of collaboration and coopetition by examining the notion of value within the relationships, interactions and/or networks evidenced in European seaports business models.

Bibliometric analysis is retrospective in nature so developments in the literature appear only after some time has elapsed. Different keyword selection when formulating search strings for sampling may have brought some deviations in the analysis.

Research that investigates the link between business models and industrial marketing is still scarce. This paper is among the few that analyze objectively the evolution and structure of business model literature in industrial marketing scholarship from a longitudinal perspective with a particular emphasis on the period between 2011 and 2020.

The purpose of this paper is to reexamine exploration-exploitation’s reciprocality in organizational ambidexterity (OA) research. OA figures prominently in a variety of organization science phenomena. Introduced as a two-stage model for innovation, theory specifies reciprocal reinforcement between the OA processes of exploration (eR) and exploitation (eT). In this study, the authors argue that previous analyses of OA necessarily neglect this reciprocality in favor of conceptualizations that conform to common statistical techniques.

The authors propose joint-variance (JV) as a soluble estimator of exploration–exploitation (eR-eT) reciprocality. An updated systematic literature synthesis yielded K = 50 studies (53 independent samples, N = 11,743) for further testing.

Three primary findings are as follows: JV reduced negative confounding, explaining 45 per cent of between-study variance. JV quantified the positive confounding in separate meta-analytic estimates of eR and eT on performance because of double-counting (37.6 per cent), and substantive application of JV to hypothesis testing supported OA theoretical predictions.

The authors discuss practical consideration for eR-eT reciprocality, as well as theoretical contributions for cohering the OA empirical literature.

The authors discuss design limitations and JV measurement extensions for the future.

Learning in OA literature has been neglected or underestimated.

Because reciprocality is theorized, yet absent in current models, existing results represent confounded or biased evidence of the OA’s effect on firm performance. Subsequently, the authors propose JV as a soluble estimator of eR-eT learning modes.

While the idea of the resilience of information systems security exists, there is a lack of research that conceptualizes, defines and specifies a way to measure it as a dynamic capability. Drawing on relevant cybersecurity and dynamic capabilities literature, this study aims to define Information Systems Security Resilience (ISSR) as a “dynamic capability of a firm to respond to, and recover from, a security attack” and test it as a new construct.

The authors employ a methodology including multiple phases to develop and test this construct of ISSR. The authors first interview senior managers from various organizations to establish the face validity of the construct; then develop and analyze a pilot survey for internal validity and reliability; and finally, design and deploy a field survey to test and externally validate the construct.

The authors conceptualize and define the construct of ISSR as a dynamic capability, develop a scale for its measurement and test it in a pilot and field survey. The construct is valid, and the measurement tool works. It demonstrates that resilience is something that is done, rather than had. As a capability, organizations need to track and measure ISSR, which is what this tool provides the ability to do.

This research contributes to the information systems and cybersecurity literature and offers valuable insights for organizations to manage their security effectively.

This study aims to highlight a series of accidents epitomized by the success of a music artist, bringing three streams of literature together – pop culture, entrepreneurship and place branding.

Using an illustrative case of a 2012 YouTube hit song, Oppan Gangnam Style, by Korean artist Park Jae-Sang, the artist’s attempt to lampoon the extravagant lifestyle of Gangnam District’s residents accidentally puts them on the global map. The narrative is built around the storytelling approach.

The study highlights the intersections of pop culture creativity and entrepreneurship (albeit accidental) with implications for place branding.

The study is overtly documentary analysis-based and could, therefore be subjected to quantitative analysis in future research. Furthermore, the conceptual model could be tested with additional cases in the future.

In a broad sense, this study is a pioneering effort in the field of entrepreneurship and its interconnections with other disciplines – marketing (place and entrepreneurship) and pop culture. The conceptual model could form a basis for future research in such intersections.

The purpose of this paper is to seek reasons for some videos going viral over YouTube (a type of social media platform).

Using YouTube APIs (Application Programming Interface) and Webometrics analyst tool, the authors collected data on about 100 all-time-most-viewed YouTube videos and information about the users associated with the videos. The authors constructed and tested an empirical model to understand the relationship among users’ social and non-social capital (e.g. User Age, Gender, View Count, Subscriber, Join Date, Total Videos Posted), video characteristics (Post Date, Duration, and Video Category), external network capital (in-links and hit counts), and Virality (Likes, Dislikes, Favorite Count, View Count, and Comment Count). Partial least square and Webometric analysis was used to explore the association among the constructs.

Among other findings, the results showed that popularity of the videos was not only the function of YouTube system per se, but that network dynamics (e.g. in-links and hits counts) and offline social capital (e.g. fan base and fame) play crucial roles in the viral phenomenon, particularly view count.

The authors for the first time constructed and tested an empirical model to find out the determinants of viral phenomenon over YouTube.

The purpose of this paper is to examine the effect of empowering leadership on contextual ambidexterity. To this end, the authors underscore the underlying mechanism of perceived organizational support (POS). Furthermore, to provide more robust insights into this indirect effect, role ambiguity was examined as a moderator.

The paper is based on a questionnaire survey. Data collected from 219 employees working in three IT small-and-medium enterprises located in Greece.

The findings indicated that empowering leadership is positively related to contextual ambidexterity through POS and, further, this indirect association is contingent on role ambiguity.

The study provides more insights into the important role of leadership in generating contextual ambidexterity. Thus, moderated mediation framework that has empirically tested considers both how and when empowering leadership affects contextual ambidexterity and provides important implications for both theory and practice.

The paper aims to examine new research on the internationalization of small- and medium-sized enterprises (SMEs) in Pacific Island Nation country Fiji.

A multiple case qualitative method was used which adopted a purposeful sampling methodology through semi-structured interviews to test propositions and present preliminary findings.

The authors find that, SME internationalization in Fiji is driven by management competence (MC) and entrepreneurial orientation (EO) and is hindered by the unfavourable institutional environment. The authors then develop a conceptual model and propositions to further explore these enablers and the inhibitors of Fiji SME internationalization. The authors’ findings have important implications for managers in improving their firms’ international performance.

This is a pioneering effort to evaluate the relationship between the factors of EO, MC and institutional distance and their impact on the international performance of SMEs. This paper contributes to the existing literature on international entrepreneurship through the examination of SMEs’ internationalization activities in Fiji.

Despite the increasing importance of shared leadership, researches examining its relations with vertical leadership, a complementary source of power, has been scarce. Therefore, the purpose of this paper is to extend the authors’ knowledge on this little-known topic by analysing vertical and shared leadership interactions in a change management project.

A qualitative content analysis based on nine semi-structured interviews with top and middle managers, and a dataset of documents including corporate reports, a Road Map book and presentations was carried out, analysing the reciprocal leadership relationships by using an extended framework, which includes directive, transformational, transactional and empowering behaviours.

Both in radical and incremental step, vertical as well as shared leadership interacted, showing their reciprocal need to deal with change. Leadership approaches and behaviours, conceptually and empirically distinct, even if highly related, are complementary sources that shape a constant compromise, according to the contextual demands of the project, to face change.

Further studies could strengthen the generalizability of the findings that suffer for the qualitative method. Moreover further studies could extend leadership interactions beyond leader-change management team relationships to the top-bottom levels of the organization. Contribution to theory is mainly twofold. First, findings highlight that for every specific change phase, both radical and incremental ones, different gradients of vertical and shared leadership are required. Second the authors found that leadership behaviours could be contrasting, requiring the ability to perform the multiple roles and behaviours in a well-balanced way in order to deal with the contextual demands of the change project.

The paper includes implication for developing and training leaders, as well as followers, to have effective and multiple leadership skills and be able to apply them in different contexts, both by switching from vertical to shared, and vice versa, and by having the capability to respond with appropriately behaviours to a wide range of situations, that could also be mixed and opposing more than linear.

The paper fills a gap in research about the interactions between vertical and shared leadership dynamics, through a qualitative study, during a change management project.

The purpose of this paper is to examine the ways in which governments build social media and information and communication technologies (ICTs) into e‐government transparency initiatives, to promote collaboration with members of the public and the ways in members of the public are able to employ the same social media to monitor government activities.

This study used an iterative strategy that involved conducting a literature review, content analysis, and web site analysis, offering multiple perspectives on government transparency efforts, the role of ICTs and social media in these efforts, and the ability of e‐government initiatives to foster collaborative transparency through embedded ICTs and social media.

The paper identifies key initiatives, potential impacts, and future challenges for collaborative e‐government as a means of transparency.

The paper is one of the first to examine the interrelationships between ICTs, social media, and collaborative e‐government to facilitate transparency.

The purpose of this paper is to draw a comparison of the Web traffic ranking, usage and popularity of websites of databases of reputed publishers, namely, ScienceDirect and Emerald Insight, that provide access on subscription basis with Sci-Hub, on the basis of data obtained from Alexa databank (www.alexa.com). Sci-Hub is a website that provides pirated open-access to the research literature, where piracy, according to The Economic Times (2020), refers to the unauthorized duplication of copyrighted content.

Under present study, the quantitative study of the collected data was carried out with help of descriptive research methodology. The Alexa databank was singled out as the source of data. This study crawled through Alexa databank on 01.12.2019 and collected relevant data regarding Sci-Hub, ScienceDirect and Emerald Insight using the search terms Sci-hub.tw, Sciencedirect.com and Emeraldinsight.com sequentially. Different criteria were taken into consideration, which include global traffic rank, the average number of page views per user, time taken for uploading, bounce rate, percentage of users, the number of in-links and daily time spent on the site.

The results of this study showed that ScienceDirect has the highest traffic rank and in-linking sites among the surveyed databases. But highest number of page visits were recorded for Sci-Hub with fastest downloading speed. It has also been observed that the users spent less time on ScienceDirect and Emerald Insight as compared to Sci-Hub. This study further observed that Sci-Hub has the lowest bounce rate. Users from both the developing and developed economies use the Sci-Hub, though the highest number of visitors belongs to the developing nations.

This study provides an overview of the performance of toll-based publishing databases with pirated database based on different criteria through World Wide Web. Though, this study in no way supports or endorses the unauthorized and illegal access to knowledge, but such data helps in depicting and analyzing how much a particular database is accessed by its users all over the globe and also determines and illustrates the time spent by users while accessing a specific database, thus, providing the user preferences in information seeking activities. This study provides an overall view of adoption of open resources.