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The purpose of this paper is to describe the integration of information literacy into each year of a Bachelor of Arts and Science (BAS) program at the University of Guelph, Ontario, and to explain the role of librarian mentors in this program.

The paper reviews the literature related to mentoring and librarians, explains the BAS program, and outlines the library's integration into the BAS curriculum. It discusses mentoring, assessment, and future goals, and provides some librarians' observations and advice.

The paper demonstrates the benefits of librarian‐student mentoring and of integrating information literacy into each year of an undergraduate degree program.

Since the mentoring of students by librarians is rarely mentioned in the literature, this description of our mentoring program may inspire other librarians to set up librarian‐student partnerships at their institutions. Our successful application of information literacy into every year of a degree program and our partnerships with faculty and students may serve as models for other libraries.

The experience of the University of Guelph library may show other libraries how to integrate information literacy into a program efficiently and effectively.

The purpose of this study is to investigate the complexity of how demands and stress are mitigated to enhance employee performance in remote working arrangements.

A time-lagged snowball sample of 223 full-time remote working adults in the United States participated in an online survey. Data were analyzed using R 4.0.2 and structural equation modeling.

Results suggest remote job resources involving organizational trust and work flexibility increase performance via serial mediation when considering information communication technology (ICT) demands and work–life interference (WLI). The findings provide insights into counterbalancing the negative aspects of specific demands and stress in remote work arrangements.

This study provides insights for managers to understand how basic job resources may shape perspectives on demands and WLI to impact performance. Specific to remote working arrangements, establishing trust with the employees and promoting accountability with their work flexibility can play an important part in people and their performance.

This study contributes theoretically to the literature by evidencing how components of the E-Work Life (EWL) scale can be used with greater versatility beyond the original composite measurement because of the job-demand resource (JD-R) framework and conservation of resources theory (COR). This study answers several calls by research to investigate how ICT demands and WLI play a complex role in work performance.

This chapter analyses the Norwegian Twitter-sphere during and in the aftermath of the terrorist attack in Norway on 22 July 2011. Based on a collection of 2.2 million tweets representing the Twitter-sphere during the period 20 July–28 August 2011, the chapter seeks answers to how the micro-blogging services aided in creating situation awareness (SA) related to the emergency event, what role hashtags played in that process and who the dominant crisis communicators were. The chapter is framed by theories and previous research on SA and social media use in the context of emergency events. The findings reveal that Twitter was important in establishing SA both during and in the aftermath of the terrorist attack, that hashtags were of limited value in this process during the critical phase, and that unexpected actors became key communicators.

The purpose of this paper is to provide empirical patterns regarding trans people’s self-esteem-oriented evaluations during observations of positive workplace actions. The case of a 2015 UK workplace guide is utilized to fulfil the aims. The guide provides suggestions to employers for recruiting and retaining trans people.

A new questionnaire is created which forms a 20-item scale capturing a variety of self-evaluations. Trans people provided their responses in a 2018–2019 survey and the study’s patterns were captured.

The outcomes suggest that trans people’s self-esteem and self-respect are enhanced by policy makers’ positive actions to promote inclusivity in the workplace. In addition, due to these actions trans people feel more accepted, valued and trusted by the government. The authors suggest that a lack of positive workplace actions may be detrimental to trans people’s self-esteem. However, if a workplace policy is perceived to be a recognition of trans people’s worth this may be internalized, resulting in positive self-evaluations. The authors suggest that the 2015 workplace guide aims to ensure that trans people’s self-expressions are not constrained in ways that could cause them self-esteem difficulties.

The study also finds that firms which have implemented the workplace guide have informed human resources strategies, affected corporate profiles and staff organizational behaviours, created a more inclusive workplace culture, and addressed LGBT business and trans staff members’ needs. The authors suggest that when employers utilize policy makers’ positive workplace policies they may be able to realize positive organizational outcomes in their firms.

The World Health Organization perceives self-esteem as a public matter and this study suggests that inclusive workplace strategies can positively affect the psychological states of a highly marginalized population group.

To the best of the authors’ knowledge this is the first attempt to quantify how a workplace guide impacts on self-esteem-oriented evaluations among trans people. Each one of the 20 items in the scale brings new insights into the subject matter.

The purpose of this paper is to investigate whether there is a causal impact of party affiliation of state governors operating within a liberal state legislature on labor market activity of transgender individuals. The common perception is that Republicans are more likely to believe a person’s gender is determined by their sex at birth than Democrats. Such beliefs can influence voting, policies and practices.

Survey data on employment outcomes and other individual level characteristics are used from two surveys focusing on transgender individuals for the periods 2008 and 2015. These surveys represent the largest collection of data that examines the experiences of transgender people in the USA. To establish a casual effect, this analysis employs fixed effects Ordinary Least Squares methods and Propensity Score Matching algorithms.

Exploiting variations in the party affiliation of governors and liberal state governments, the study finds mixed employment effects of living in a Democratic-governed liberal state. Specifically, this paper shows that transgender people living in such states have an 18 percentage point (or 26 percent) higher likelihood of being employed in the 2008 survey, but a 16.4 percentage point (or 25 percent) lower likelihood of being employed in the 2015 survey. Despite the lower propensity to be out of the labor market in the 2008 sample, results from both surveys indicate a higher likelihood of being unemployed. These findings are robust to the inclusion of additional covariates (including confounders), alternative specifications and different estimation techniques. Heterogeneous effects are also explored.

To the authors’ current knowledge, this is the first study to systematically investigate the relationship between living in democratically governed liberal states and labor market circumstances of transgender people in the USA. This is the first paper to establish a causal relationship using matching techniques. The paper also provides suggestive evidence of the role of government ideology in influencing the working lives of transgender people.

This paper combines the concepts of search depth and cognitive proximity to investigate the impact of intense collaboration with different external agents on firms' innovation performance. It empirically tests whether firms that draw deeply on cognitively proximate collaborative partners are more innovative than those collaborating intensively with cognitively distant partners. It explores whether the impact of each external agent is equally important in determining the innovation output of firms.

Using data from the Irish Community Innovation Survey 2012–2014, this paper employs a probit model to empirically test the impact of collaboration with cognitively proximate and distant sources of external knowledge to establish whether their impact on innovation performance is uniform.

The results show that not all collaborators equally impact firm innovation performance. Firms who indicate that knowledge sourced from backward linkages with suppliers is highly important are more likely to engage in both product and process innovation, with the effect more pronounced for the former. The extent of this is greatest for backward linkages compared to forward, horizontal and public linkages. Public linkages have the weakest impact on innovation output which raises questions from a policy perspective given the focus on university–industry collaboration for innovation. The findings indicate that collaboration with cognitively proximate sources of knowledge benefits firms' innovation output.

The study provides empirical evidence on the role of intense collaboration with cognitively proximate and distant external knowledge sources to explore their impact on the subsequent innovation performance of firms. The results can be used to help shape firm-level innovation policy, and indeed national policy, to promote innovation performance.

The merger and acquisition activities of the past two decades have brought about dramatic structural and strategic changes in the retail industry. Retail experts envision this consolidation as a necessary survival tactic for retail formats, especially the department store format, adding that the surviving chains will be bigger and better. Intuitively, such a progression is logical, but is bigger necessarily better? A sample of 89 apparel retailers who had acquired another firm between 1973 and 1992 was examined to determine if, as experts suggest, retail firms do indeed perform better after acquisition. The average pre‐acquisition ROE, ROS and ROA was compared to the average post‐acquisition returns with a sign rank test to determine the number of firms exhibiting +/− change and tested to determine if the trends exhibited were significant. Results indicate that 51 apparel retailers in the sample did indeed experience greater ROS post‐acquisition and 53 experienced greater ROA. However, 55 of the 89 firms experienced lower ROE after an acquisition. Strategies for determining appropriate means for retail growth are briefly discussed.

In this chapter, we identify three distinct transformational performance improvement (TPI) approaches commonly used to redesign work processes in health care organizations. We describe the unique components or tools that each approach uses to improve the delivery of health services. We also summarize what is empirically known about the effectiveness of each TPI approach according to systematic reviews and recent studies published in the peer-reviewed literature. Based on examination of this research, we discuss what knowledge is still needed to strengthen the evidence for whole system transformation. This involves the use of conceptual frameworks to assess and guide implementation efforts, and facilitators and barriers to change as revealed in a recent evaluation of one major initiative, the Lean Enterprise Transformation (LET) at the Veterans Health Administration. The analysis suggests ways in which TPI facilitators can be developed and barriers reduced to improve the effectiveness and sustainability of quality initiatives. Finally, we discuss appropriate study designs to evaluate TPI interventions that may strengthen the evidence for their effectiveness in real world practice settings.