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Mega events are nowadays seen as an important source to generate primary income and to overcome seasonality in tourism destinations. Special events therefore became one of the fastest growing types of tourism attractions. On the other hand, they are known to potentially have a disruptive impact on the ecosystem, the society and also the local and regional economy if organised without careful attention to basic principles of sustainability. The example of the Ski World Championship 2003 in St.Moritz/Switzerland is used to illustrate an integrative sustainability monitoring concept which was used in practice and gained international attention.

Events, conventions and other meetings are one of the fastest growing sectors within the tourism industry. For many destinations events provide a large number of tourists and a high public exposure through an extensive media coverage. This paper draws its focus on the image of an event and its influence on the image of a destination. The results show that an event has an influence on a traveller's image of the destination, most notably for travellers living close to the destination. It is also shown that the image of those travellers who have a prior experience with the destination are less affected by the event. The results can be used by destination managers to improve the image benefit of events through a better selection of events and to improve the competitive position of the destination by a selective communication of the positive aspects of the event to particular target groups.

One of the most disappointing features of present‐day library life is the increasing impotence of the Library Association. We cannot see how the Association is justifying its existence at present, except through its examination work. Its meetings are tragic failures in London, and it does not seem to be leading opinion in any way that we can see. There has been, not only in the Library Association but generally, a failure of enthusiasm which is the most fatal aftermath of the war. The armistice found our workers burning with enthusiasm to build a new library profession, to make good in a thousand ways. Where is that enthusiasm now? As for the meetings, the fact can be explained by the equally certain fact that the war destroyed our old social habits. We no longer meet at night with verve and pleasure; we, Londoners especially, seem to have a feeling that it is not respectable to be out after dark.

Many post‐industrial cities are characterised by the effects of globalisation, de‐regulation, regionalisation and technological developments. The application of supply‐side strategies to meet the challenges arising from these effects has contributed to the homogeneity of places which economic development professionals try to escape by creating place brands. Considerable resources are allocated to such place marketing efforts – so far without being able to measure the impact. The aim of this paper is to present a framework to analyse place brand equity from the foreign direct investor's point of view in an attempt to identify the place brand actuators which contribute to (more) efficient place brands.

Based on literature research, customer‐based FMCG brand equity models are analysed and adapted to the characteristics of places.

It is expected that the behaviour of the place brand customer (i.e. the decision to invest in a certain place) depends on the assessment of the place brand values which in turn are derived from the perception of place brand assets. These findings have been included in the investor‐based place brand equity (IPE) framework. Applying the IPE framework to place brands enables the development of more efficient place brands, making better use of public funds and thus increasing the acceptance of place branding efforts.

The IPE framework is based on the application of (modified) FMCG approaches to places. The resulting framework will need empirical verification.

The branding of places as an attempt to attract investors has become a popular approach for place marketing professionals. Assessment of place brand equity reveals whether such approaches are efficient. Based on assessment of efficiency, suggestions for the improvement of place brands can be identified.

While new institutionalism‐inspired accounting literature has opened up new perspectives for the study of micro‐processes of change in accounting practices, little is still known about how individuals subjectively experience these processes. In this paper, the authors propose to study the role of subjectivities in the institutionalization of new accounting practices.

Based on an extension of Hasselbladh and Kallinikos' framework, the authors analyze the implementation of a new performance management and measurement system in the division of a large French public sector firm. The authors' research is based on the company's internal archives, samples of the new performance scorecard, interviews and non‐participant observation.

The system as a technique of control and related discourses and ideals formed a coherent “rationalized package” which actors had actually internalized. Still, they collectively used the new system in a very ceremonial mode and the authors' analysis identified discrepancies between actors' explicit understanding and practical experience of the system.

The authors' research suggests that studies of accounting change should further explore the complex and sometimes paradoxical nature of subjectivities at work in the adoption of new systems. Studies should combine the analysis of actors' behaviours and representations and their development over time, even though the latter longitudinal perspective is missing in the present research.

Experience encompasses more than understanding and cognitive agreement. Deliberate acceptance of systems may co‐exist with non‐deliberate reluctant behaviour.

Accounting transformation projects should reckon the role that actors' subjectivities can play in the institutionalization of new systems and practices.

The authors' research illustrates how subjectivity influences micro‐processes of accounting change. It highlights its experiential and non‐deliberate dimensions, thus complementing existing institutional research that has hitherto emphasized actors' deliberate actions and representations.

Failure as an integral part of the entrepreneurial process has recently become a hot topic. The purpose of this paper is to review this debate as expressed both in research on entrepreneurship and in the public discourse, in order to understand what kind of failure is being incorporated into the entrepreneurship discourse and what is being repressed.

The research design is twofold: an empirical investigation modelled as a discourse analysis is followed by a psychoanalytically inspired deconstruction of the identified hegemony. Where the discourse analysis treats what is omitted, the purpose of the psychoanalytic analysis is to point out more concretely what is being repressed from the hegemonic discourses that the first part of the paper identified.

The paper identifies a discursive shift from focusing on entrepreneurial success while at the same time negating failure, to embracing failure as a “learning experience”. Second, we trace this “fail better”-movement and identify a distinction between the “good failure” from which the entrepreneur learns, and the “bad failure” which may also imply a moral breakdown. Finally, the paper attempts to deconstruct this discourse deploying Kristeva's idea of the abject. The paper argues that the entrepreneurship discourse seeks closure through abjecting its own, real kernel, namely: the everyday, common, entrepreneurial failure. This image comprises the abject of entrepreneurship, and abject which does becomes visible, however, rarely: Bernie Madoff, Jeff Skilling, Stein Bagger.

This paper fulfils an identified need to study the darker and unwanted sides of entrepreneurship and extends our understanding of failure in entrepreneurial processes.

The purpose of this paper is to investigate the potential synergy between companies’ sustainable supply chain management (SSCM) activities and their supply chain resilience (SCRES). The authors propose hypotheses about the impact of buying companies SSCM activities on the inflicted damage by unexpected supply chain disruptions and the recovery time afterwards and test these empirically using data from companies during the global COVID-19 pandemic.

The authors investigate a sample of 231 of the largest publicly traded companies in the European Union with 4.158 firm-year observations. For the analysis, the authors generate variables capturing the companies’ intensity and years of experience of their SSCM activities targeted at the supply chain and run regression analyses on the inflicted damage due to the COVID-19 pandemic and the recovery time after the disruption.

Buying companies’ SSCM activities have a positive effect on their SCRES. The damage inflicted by unexpected supply chain disruptions is lower when companies have higher levels of SSCM and longer experience with it. The recovery time afterwards is significantly reduced by longer experience with SSCM efforts.

The authors suggest SCRES is reinforced by transparency, situational awareness, social capital and collaboration resulting from companies SSCM activities translate into increased SCRES.

The authors show that companies with superior SSCM are more resilient in a crisis and conclude that, therefore, companies should invest in SSCM to prevent future supply disruptions.

To the best of the authors’ knowledge, this is the first empirical study analyzing a data set of multi-industry companies, linking their SSCM activities to SCRES during the pandemic.

This paper aims to contribute to the understanding of psychosocial factors in the German information and communication technology (ICT) sector. Specifically, the authors seek to explore the relationships between sources of workplace social support and work engagement.

The paper presents the results of a cross-sectional self-report online survey of 336 employees working in six information and communication technology companies in Germany. Analyses are conducted employing multiple linear regression models.

Supervisor and co-worker support showed discrete effects on work engagement components (vigour, dedication, absorption). Overall, supervisor support showed a stronger association with work engagement than co-worker support among ICT employees.

This paper makes a contribution to the further understanding of the relationship of psychosocial factors, particularly sources of social support and employee engagement, in the context of ICT industry.

The purpose of this paper is to explore different units of analysis applicable to the analysis of healthcare service supply chains.

The paper is based on a literature review, conceptual analysis and two case studies based on process mapping and longitudinal analysis of patient episodes.

Process management is appropriate in situations where there is a structured flow with a sufficient volume of similar repetitions. In the case where there are significant amounts of exceptions, a process can be decomposed into service events that can be defined and managed as part of a supply chain.

The cases are based on data sets that do not allow empirical generalization.

The use of longitudinal patient episode data elicits problems in the process flow, such as delays and variable sequences. The use of events as a unit of analysis enables routinization in situations with exceptions and irregular sequences.

The service event is an original concept that links healthcare operations management to service‐oriented architectures and the service‐dominant logic.

While the sizable body of research focusses on various psychological effects of enterprise social media (ESM), research connecting the link between ESM and cyberslacking is still very sparse. Drawing inspiration from the social bonding theory, the authors have proposed a moderated mediation model to explain how ESM affordances reduce cyberslacking, mediated significantly by workplace social bonding when the perceived co-worker involvement is high.

Utilising a sample of 384 respondents, the study tested the model fit and hypothesised relationships with AMOS and PROCESS MACRO.

The findings show that workplace social bonding mediates the relationship between ESM affordances and cyberslacking. The results are also consistent with the moderated mediation model as the mediation is significant when the perceived co-worker involvement is high, and the mediation is insignificant when the moderator is low/moderate.

Considering the potential behavioural dynamics of ESM artefacts, the authors have introduced self-expression (via microblogging), recognition (from paralinguistic digital affordances) and network externality as ESM affordances. Alongside the existing measures to reduce employee deviance, the proposed model with the above-mentioned affordances can be investigated in detail by the future research community.

In light of the findings, the study demonstrates that ESM can be treated as a mechanism to keep cyberslacking at bay. The results offer significant implications for managers, who lookout for innovative and soft strategies to reduce cyberslacking in the workplace.

Instead of implementing strict policies to kerb cyberslacking, this study proposes an alternative and an interesting model by introducing ESM as a strategic tool in reducing cyberslacking. The paper argues that ESM, being a potential tool for employee engagement and bonding, may offset the employees' tendency to involve in cyberslacking.