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Article
Publication date: 8 May 2017

Ana Chadburn, Judy Smith and Joshua Milan

The purpose of this paper is to analyse the drivers that allow for enhanced personal productivity of knowledge-based workers in Central London focusing on the physical and…

Abstract

Purpose

The purpose of this paper is to analyse the drivers that allow for enhanced personal productivity of knowledge-based workers in Central London focusing on the physical and social environment as well as worker’s individual preferences.

Design/methodology/approach

A closed-ended questionnaire was sent to employees of eight professional companies (Consultancy, Financial and Media Services) based in Central London. Of the 500 questionnaires sent, 213 were successfully completed and returned, representing a response rate of 42.6 per cent.

Findings

The findings from this trial study show that comfort, convenience, IT connectivity, good design and working to a specific time scale were strong drivers of personal productivity. Knowledge workers prefer a flexible range of office settings that enable both a stimulating open and connected work environment, knowledge sharing, collaboration, as well as quiet concentration locations, free of distractions and noise. It was also found that moves of knowledge workers into open-plan office space (and especially fee earners) is normally met with initial resistance. However, there is normally greater acceptance of open space after experiencing an actual move into open-plan, with benefits improving teamwork and communication being highlighted. The research also stresses that office design considerations need to be closer aligned with knowledge worker’s overall well-being and individual psychological needs.

Research limitations/implications

Limited to Central London offices and self-assessed evaluation of productivity drivers within the knowledge worker’s office environment.

Practical implications

Corporate real estate managers and office occupiers, designers and facilities managers can use the findings as part of their workplace strategy by providing a range of flexible workplaces that allow the knowledge worker a place for greater personal productivity through the provision of a well-designed collaborative office environment alongside private and quiet working spaces. Developers and landlords should also be aware of these requirements when taking their decisions.

Originality/value

This paper focuses specifically on the high-productivity knowledge-based work environment, demonstrating that there is a need to consider the collaborative physical and social environment and the individual preferences of knowledge workers to ensure enhanced personal productivity and well-being within the office. This can be achieved through the provision of a well-designed office space that allows for open, connected and comfortable work environments, as well as opportunities to use dedicated concentration spaces that are free of distraction. It was also shown that hot-desking was unanimously disliked by knowledge workers.

Details

Journal of Corporate Real Estate, vol. 19 no. 2
Type: Research Article
ISSN: 1463-001X

Keywords

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Article
Publication date: 1 July 2006

Anne Maddock, Debbie Kralik and Judy Smith

The purpose of this paper is to describe a clinical governance framework applied in a community nursing setting. Significant opportunities for improving quality and safety…

Abstract

Purpose

The purpose of this paper is to describe a clinical governance framework applied in a community nursing setting. Significant opportunities for improving quality and safety of clinical practice through clinical governance within a community‐nursing organisation are idendified.

Design/methodology/approach

The intention in this paper is to achieve quality client outcomes by translating a clinical governance framework into the day‐to‐day practice and processes of all staff, and by developing a system of leadership that supports improvement as a fundamental part of organisational processes.

Findings

The paper finds that a comprehensive project plan was developed which involved six interrelated steps or stages that would serve as indicators of project progress.

Research limitations/implications

In the paper, the organisation continues down the journey of implementing a comprehensive clinical governance framework over a five‐year implementation plan.

Originality/value

The paper shows that the improvement plan offers many exciting challenges for the organisation over the coming years.

Details

Clinical Governance: An International Journal, vol. 11 no. 3
Type: Research Article
ISSN: 1477-7274

Keywords

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Article
Publication date: 25 May 2012

Aaron Tham

Abstract

Details

International Journal of Contemporary Hospitality Management, vol. 24 no. 4
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 1 April 1992

Debra G. Smith

Confidentiality in adoption has been the norm in this country since the 1930s. Traditionally, it has been perceived as beneficial to all sides of the adoption triangle…

Abstract

Confidentiality in adoption has been the norm in this country since the 1930s. Traditionally, it has been perceived as beneficial to all sides of the adoption triangle: the adoptive parents, the adoptee, and the birth parents. Adoption agencies have supported the policy of confidentiality, and as a result the practice of concealment is almost universal in the United States. Alaska, Hawaii, and Kansas are the only states that allow adult adoptees access to their birth and adoption information.

Details

Reference Services Review, vol. 20 no. 4
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 1 September 1974

ALAN ARMSTRONG

A READER kindly sent me a recent patent in which Xerox Corp claim a dramatic break through to prevent unauthorized photocopying. JANET SHAW of the Hertis industrial unit…

Abstract

A READER kindly sent me a recent patent in which Xerox Corp claim a dramatic break through to prevent unauthorized photocopying. JANET SHAW of the Hertis industrial unit at Hatfield has summarized it for NLW:

Details

New Library World, vol. 75 no. 9
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 1 April 1980

Stella Pilling and Sidney Smith

Details are given of the main developments in library co‐operation throughout 1979/80. A description of the topics considered by the National Committee on Regional Library…

Abstract

Details are given of the main developments in library co‐operation throughout 1979/80. A description of the topics considered by the National Committee on Regional Library Co‐operation is provided, as well as a report on the activities of the Advisory Committee on Interlibrary Loans. Notes from each of the regional systems, together with a round‐up of developments from the numerous co‐operative schemes which serve local industry, complete the overall picture of co‐operation within the United Kingdom.

Details

Interlending Review, vol. 8 no. 4
Type: Research Article
ISSN: 0140-2773

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Article
Publication date: 1 February 1991

Lynn Yoffee

Reviews how one of the USA′s innovative hospitals is focusing on quality improvement. Discusses the need to become competitive as a result of the reduction in patients…

Abstract

Reviews how one of the USA′s innovative hospitals is focusing on quality improvement. Discusses the need to become competitive as a result of the reduction in patients, and outlines the implementation of the quality improvement programme, recording the resultant benefits to hospital, doctors and patients. Concludes by noting that in addition to the financial savings, employee morale has been raised, and that different departments are working together to solve problems.

Details

Managing Service Quality: An International Journal, vol. 1 no. 2
Type: Research Article
ISSN: 0960-4529

Keywords

Content available
Article
Publication date: 1 August 2006

Abstract

Details

Structural Survey, vol. 24 no. 4
Type: Research Article
ISSN: 0263-080X

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Book part
Publication date: 22 July 2014

David J. Hess

The emergence of climate science denialism in the United States provides a challenge to STS theories of the relationship between scientific expertise and public policy…

Abstract

The emergence of climate science denialism in the United States provides a challenge to STS theories of the relationship between scientific expertise and public policy because a situation of epistemic rift occurs: the capacity of scientific consensus to establish the grounds of political debate is broken, and the standard circulation of expertise from the scientists and funding from the state is interrupted. Three mechanisms for the containment of scientific expertise are studied: direct intellectual suppression of climate scientists, industry support of contrarian scientists and policymakers, and cutbacks on government research programs that support climate change. This situation politicizes climate scientists, who are drawn into the public sphere as a counterpublic to the effort to contain the circulation of their knowledge in the political field. Although the strategy of contained expertise has been effective in blocking climate legislation at the federal government level in the United States, it may be losing effectiveness, and an emergent alternative strategy based on adaptation may be coming to replace it. Factors that affect the reduction in the capacity to contain the circulation of scientific expertise are also analyzed.

Details

Fields of Knowledge: Science, Politics and Publics in the Neoliberal Age
Type: Book
ISBN: 978-1-78350-668-2

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Article
Publication date: 1 November 1972

P.J.E. AIM FORSYTH

HOLED FATIGUE SPECIMENS, both untested and tested, were received from structures department, RAE for metallurgical examination to determine the causes of certain observed…

Abstract

HOLED FATIGUE SPECIMENS, both untested and tested, were received from structures department, RAE for metallurgical examination to determine the causes of certain observed variations in total life and crack initiation time.

Details

Aircraft Engineering and Aerospace Technology, vol. 44 no. 11
Type: Research Article
ISSN: 0002-2667

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