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Abstract

Details

HR Initiatives in Building Inclusive and Accessible Workplaces
Type: Book
ISBN: 978-1-83867-612-4

Article
Publication date: 1 January 2006

Çiğdem Şatır

The purpose of this paper is to assess whether corporate reputation can be analyzed or not with the present impressions related to “service quality that the customers have…

3827

Abstract

Purpose

The purpose of this paper is to assess whether corporate reputation can be analyzed or not with the present impressions related to “service quality that the customers have observed during the corporate's developing process”, “communication”, “experiences based on past actions”, “responsibility towards society and enviroment” and “trustworthy that is the total evaluation of all”.

Design/methodology/approach

The analysis of corporate reputation, a field research, is a descriptive study. While forming the samples, judgement sampling method within non‐probability sampling is used and a questionnaire is applied to 300 patients having service in the 18 different polyclinics of a private hospital (ANDEVA) in Turkey.

Findings

The findings have confirmed the thesis that since the patients explain reputation with more than one sub dimension in their perceptions towards corporation, reputation cannot be explained by only one experience, contact or impression; and as stated in the literature, reputation consists of various components (sub dimensions). Also, there is a difference within the perceived components (sub dimensions) to explain reputation.

Research limitations/implications

The study is limited with the measurement of corporate reputation basing the private health corporation AN‐DEVA's polyclinic patients.

Originality/value

It is important to deal with corporate reputation in a private health service sector. Because health sector where customer relations are very dense is the most problematic sector to provide customer satisfaction.

Details

Corporate Communications: An International Journal, vol. 11 no. 1
Type: Research Article
ISSN: 1356-3289

Keywords

Abstract

Details

Fundamentals of HR Analytics
Type: Book
ISBN: 978-1-78973-964-0

Article
Publication date: 30 November 2021

Dante Baiardo Cavalcante Viana Jr, Isabel Lourenço and Ervin Lynn Black

This study aims to analyse the association between country-level ethical judgement and earnings management and the role that firm-level enforcement and the quality of…

Abstract

Purpose

This study aims to analyse the association between country-level ethical judgement and earnings management and the role that firm-level enforcement and the quality of accounting standards play in this association.

Design/methodology/approach

The analyses are based on a sample of 45,889 firm-year observations from 34 countries between 1998 and 2018. Based on the World Values Survey questionnaire, this study constructs a comprehensive index of the ethical judgement of each country.

Findings

The empirical findings suggest that firms from countries where ethically suspect behaviours are less acceptable are associated with lower levels of accruals-based earnings management and that firm-level enforcement and the quality of accounting standards dampen such association.

Practical implications

The results contribute to the debate about ethical issues in the accounting profession in an international context, adding to the sustainable development debate given that the creation of long-term value for firms is intrinsically related to business ethics and good quality financial reporting.

Social implications

When it is known that countries’ ethically-related judgements reduce the level of earnings management, actions can be taken by regulators and other stakeholders to build fairer societies with a more sustainable view, given that the quality of the financial reporting is inextricably linked to how income and wealth are distributed.

Originality/value

While previous literature documents that ethical judgement at both the individual and organizational levels matter as key determinants of the way managers are involved with unethical accounting practices, this study investigates the role of ethical judgement at the country level in explaining earnings management.

Details

Sustainability Accounting, Management and Policy Journal, vol. 13 no. 2
Type: Research Article
ISSN: 2040-8021

Keywords

Article
Publication date: 30 March 2022

Serdar Durdyev, Kerim Koc, Ferhat Karaca and Asli Pelin Gurgun

Reportedly, green roof (GR) makes a significant contribution towards a truly sustainable-built environment; however, its implementation is yet to hit a sufficient level in…

Abstract

Purpose

Reportedly, green roof (GR) makes a significant contribution towards a truly sustainable-built environment; however, its implementation is yet to hit a sufficient level in developing countries. Thus, this study assesses GR implementation strategies in developing countries by providing a comparative analysis through experts in Kazakhstan, Malaysia and Turkey.

Design/methodology/approach

The study adopts a four-step methodological approach to achieve the research aim: literature review, focus group discussion, fuzzy analytical hierarchy process (FAHP) analysis and correlation analyses. First, a literature review followed by a focus group discussion is used to determine 18 (out of 25 initially) strategies for the selected context and these are classified into three categories: governmental and institutional support, knowledge and information and policy and regulation. Afterward, the identified GR strategies are evaluated using the FAHP with the data gathered from the experts in the countries studied. Finally, correlation analyses were used to observe the strength of agreement between the assessments of experts from the included countries.

Findings

The findings indicate that financial incentives, low-cost government loans and subsidies and tax rebates are the essential strategies for the wider adoption of GR. Evaluating the policy and regulations strategies also showed that mandatory GR policies and regulations and better enforcement of the developed GR policies are ranked as the most prominent strategies. The findings show a low level of agreement among respondents from Kazakhstan, while there is a high level of agreement between the experts in Malaysia and Turkey.

Research limitations/implications

The research contribution is twofold. First (research implication), the study identifies the strategies through a complete literature review. Second, the identified strategies are evaluated through the lenses of experts in three developing countries which are hoped to provide (practical contribution) a better understanding of the most effective strategies that require attention and enable the frontline stakeholders (particularly government authorities) to focus on them.

Originality/value

The study findings provide a good point of departure to explore the strategies for broader adoption of GRs in developing economic setting.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 4 December 2020

Torbjørn Waaland

The purpose of this study was to investigate the influence of cognitive tasks on mentoring provided and the moderating influence of having an educational leadership position.

Abstract

Purpose

The purpose of this study was to investigate the influence of cognitive tasks on mentoring provided and the moderating influence of having an educational leadership position.

Design/methodology/approach

This cross-sectional survey was based on a questionnaire sent to 435 employees of 29 preschools in Norway. A total of 284 responses were returned, with a response rate of 65.3%. A total of three research hypotheses were formulated. A confirmatory factor analysis (CFA) was used to develop three measurement models, and structural equation modelling (SEM) based on the multigroup analysis was used to test the hypotheses.

Findings

Results revealed that cognitive tasks increase the occurrence of mentoring provided at work for employees with and without an educational leadership position. Furthermore, educational leadership moderates the relationship between cognitive tasks and mentoring provided.

Research limitations/implications

The use of convenience sampling and self-reports are discussed, especially related to representativeness and reporting biases. Implications for practice and future research are also discussed.

Originality/value

This is an understudied area, and no previous research has used a confirmatory approach to investigate how cognitive tasks and educational leadership influence the occurrence of mentoring provided.

Details

International Journal of Mentoring and Coaching in Education, vol. 10 no. 1
Type: Research Article
ISSN: 2046-6854

Keywords

Article
Publication date: 1 October 2001

Artur Baldauf, David W. Cravens and Nigel F. Piercy

The effective management of sales organizations is important to managers of international marketing operations spanning multiple countries, but also to managers of local…

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Abstract

The effective management of sales organizations is important to managers of international marketing operations spanning multiple countries, but also to managers of local operations who may question the validity of many of the prescriptions of US‐based research. Studies sales management control in companies in Austria and the UK to contribute a European perspective on behaviour‐based control compared to outcome‐based control. Focuses on the pivotal role of the field sales manager compared to prior research at the salesperson and chief sales executive levels. Confirms the robustness of the behaviour‐based control in these international contexts, and also contributes a number of new insights to the general sales management control research literature. Identifies a number of important research directions in this important area, as well as implications for managers of international selling organizations.

Details

International Marketing Review, vol. 18 no. 5
Type: Research Article
ISSN: 0265-1335

Keywords

Article
Publication date: 1 April 1992

S. Tamer Cavusgil, Michel Mitri and T. Cuneyt Evirgen

In the face of the failure of command economic systems and theintroduction of free‐market principles in Central and Eastern Europe,there will be an increasing need to…

Abstract

In the face of the failure of command economic systems and the introduction of free‐market principles in Central and Eastern Europe, there will be an increasing need to provide timely and relevant information to business people who may be interested in marketing their products or services to these countries. One practical way to present this information in software form is through the use of knowledge bases and expert systems. Knowledge bases contain information which can be obtained through specific queries or via keyword searches. Expert systems act as decision‐support tools, providing consultation and advice in much the same manner that a human expert would use. Describes an expert system designed to aid the international manager in decision making, particularly with respect to target market evaluation and selection. It includes specific information on several Eastern European nations, as well as many more traditionally capitalistic countries. Descriptions of the technical structure and theoretical foundations of this expert system are presented, as well as its uses and implications for future development.

Details

European Business Review, vol. 92 no. 4
Type: Research Article
ISSN: 0955-534X

Keywords

Article
Publication date: 5 February 2020

Maria Palazzo, Pantea Foroudi, Philip J. Kitchen and Alfonso Siano

Based on the managerial perceptions from large firms, this paper aims to explore the emergence, growth and importance of corporate communications and how it is evolving…

Abstract

Purpose

Based on the managerial perceptions from large firms, this paper aims to explore the emergence, growth and importance of corporate communications and how it is evolving and creating competitive advantage for Italian firms.

Design/methodology/approach

A qualitative approach is deployed, comprising in-depth interviews with senior managers from Italian corporations from a broad spectrum of industries, including: energy, telecommunications, automotive, transport, retail chain, appliances, technology and engineering, private shipping, government-owned holdings, marketing consultancy and construction.

Findings

The paper offers insight into corporate communications (corpcoms) practices in the sampled companies. The paper shows that corpcoms involves a complex range of activities leading to performance – managed and implemented under CEO direction.

Practical implications

Corpcoms is perceived as a strategic concept with effective application relative to managing corporate image and reputation. The findings offer insights for communication professionals who deal with corpcoms, branding and marketing communications.

Originality/value

Corpcoms can be viewed via the lens of social actors’ perspectives, i.e. via practitioners – including brand managers and senior executives, as they possess practical knowledge of business practice in specific contextual business settings and have the managerial ability and remit to design, implement and evaluate integrated corpcoms.

Details

Qualitative Market Research: An International Journal, vol. 23 no. 3
Type: Research Article
ISSN: 1352-2752

Keywords

Article
Publication date: 16 May 2009

Bishnu Sharma, Michael Harker, Debra Harker and Karin Reinhard

This aim of this study is to investigate whether food choice varies by the place of residence (dependent or independent) of a group of young adults.

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Abstract

Purpose

This aim of this study is to investigate whether food choice varies by the place of residence (dependent or independent) of a group of young adults.

Design/methodology/approach

A self‐administered questionnaire was used to collect quantitative data from 305 German students between the ages of 18 to 24 years.

Findings

It was found that students who lived in the family home consumed more helpings of both fruit and vegetables each day, compared with young adults who lived independently. Further, higher proportions of dependent students ate more servings of every food group each day compared with their independent counterparts. It was also found that there is a significant difference in mood, weight concern and attitudes towards healthy eating between students under 21‐years‐old and those above 21‐years‐old.

Research limitations/implications

The research was a cross‐sectional study of a selected group of German university students from a single campus that was based on a quota sample and assessed self‐reported behaviour on a self‐administered questionnaire. While the limitations associated with these aspects of research design affect the generalizability of the findings, they, nonetheless, do not detract from the strengths and novelty of the research.

Practical implications

In terms of education, campaigns may consider focusing on improving the attitude toward healthy eating among young German adults who live in a dependent arrangement within the family home, perhaps encouraging the young adult to be an influencer in food purchases. Furthermore, it is suggested that social marketing campaigns that educate young adults about food‐related activities, such as budgeting, preparation and cooking, in readiness for, or in the early stages of, their transition to independent living would yield positive results. The motivation component of social marketing may also be informed by the research findings. Specifically, persuasive messages that correspond with Sheth and Frazier's inducement process may encourage healthier eating.

Originality/value

Being a relatively unexplored area, the findings are novel and provide valuable insights for the implementation of an inducement process for planned social change as well as informing the education and motivation elements of intervention strategies.

Details

British Food Journal, vol. 111 no. 5
Type: Research Article
ISSN: 0007-070X

Keywords

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