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Article
Publication date: 11 April 2008

Joyce Riedinger

The purpose of this paper is to demonstrate how a learning centre can be designed as a transformational vehicle to align the culture with the organization's mission and

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Abstract

Purpose

The purpose of this paper is to demonstrate how a learning centre can be designed as a transformational vehicle to align the culture with the organization's mission and vision to achieve competitive advantage.

Design/methodology/approach

In the setting of international clinical development in a major pharmaceutical company, this paper first describes the change strategy and tactics used in designing a learning centre. Then, the overall framework for integrating learning into day‐to‐day work is described as well as the specific methods used for bringing about this integration.

Findings

The patient‐centered approach and continuous learning and improvement environment result in exploring, managing, and mitigating risks and optimizing benefits to the patient. Clearly, this change strategy is pivotal to achieving the company mission, and it enables international clinical development to exceed industry standards.

Originality/value

The paper shows how to design and implement a learning centre as a vehicle for culture change.

Details

VINE, vol. 38 no. 1
Type: Research Article
ISSN: 0305-5728

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Book part
Publication date: 12 September 2001

Howard L. Smith, Steven Yourstone, David Lorber and Bruce Mann

Medical practice guidelines are increasingly being used by managed care plans to ensure quality of care while achieving cost reductions. However, it is unclear that…

Abstract

Medical practice guidelines are increasingly being used by managed care plans to ensure quality of care while achieving cost reductions. However, it is unclear that physicians are complying with these clinical protocols. This paper reviews pertinent literature to assist in: understanding why physicians encounter different incentives for complying with guidelines; identifying initiatives that managed care plans can utilize in managing clinical guidelines; and, identifying a research agenda for investigating issues surrounding physician compliance with guidelines.

Details

Advances in Health Care Management
Type: Book
ISBN: 978-1-84950-112-5

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