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The learning outcomes of this study are as follows:▪ evaluate the difficulties of entry-level women entrepreneurs in the South African farming industry;▪ appreciate the entrepreneurial journey of a women entrepreneur in the farming industry;▪ assess the role of networking and support programmes in prompting women entrepreneurs in South Africa;▪ understand the role of diversification in building a sustainable business in today’s COVID-19-affected economic environment;▪ make an informed decision regarding how COVID-19 had negatively affected the farming industry; and▪ critically evaluate which options are available for women entrepreneurs to overcome the negative effects of COVID-19 and remain sustainable businesses.

In April 2021, managing director and co-owner Beverley-Anne Joseph, was considering the long-term business strategy options for Zelpy, her hop farm business outside George, a town in the Western Cape, South Africa. As the first black woman hop farmer in Africa, she had run a successful business supplying hops to South African Breweries (SAB), a subsidiary of the global conglomerate Anheuser-Busch InBev (AB InBev). To date, her hop farming business had not been impacted by the South African Government’s COVID-19 lockdowns that impacted the sale of alcoholic beverages. However, it had given her a wake-up call as to the risk of having most of her eggs in one basket. She now had to consider how to diversify her farming business to minimise risk.

MBA, Masters in Management, Postgraduate Diploma in Business and Executive Education short courses.

Teaching notes are available for educators only.

CSS 3: Entrepreneurship.

Busch focuses on what he regards as the three broad causes of immorality in the modern world: scientism, statism, and marketism. He views these three “isms” pejoratively and originating respectively with Francis Bacon, Thomas Hobbes and Adam Smith. Each is treated as a “leviathan” spewing immorality from its multiple heads in the form of undue faith in the three different kinds of social order they generate.

The rise of e‐mail and other computer‐based communication technologies has enabled members of global organizations to collaborate and exchange information to an uprecedented degree. The term “on‐line community” (OLC), coined in the early days of computer networking, is now being applied to groups of employees with common professional goals and interests who seek to add value by extending themselves virtually. However, the performance of these corporate OLCs has not always kept pace with their lofty aspiration. To find out why, Arthur Andersen’s Next Generation Research Group, in cooperation with Anheuser‐Busch, The Mutual Group, and Shell US, studied 15 very different OLCs. Among the questions we sought to answer were: how successful are OLCs in achieving their state purpose? What distinguishes a truly successful OLC? What are some pitfalls that everyone is encountering? This article presents findings and lessons learned from our in‐depth interviews with the organizers of these virtual groups.

Although listed firms in Africa are increasingly establishing board sustainability committees, their impact on corporate outcomes in the region remains relatively understudied. This study investigates the effect of executive compensation (EC) and board sustainability committee initiatives (BSCIs) on both self-reported greenhouse gas emission reduction initiatives (SRGI) and actual greenhouse gas emissions (GHGE).

Through the lens of resource-based view and legitimacy and stakeholder theoretical perspectives, the study conducts a fixed-effects model over a dataset of 2,310 firm-year observations from African countries between 2002 and 2022.

The findings show that while EC has a negative impact on SRGI, it does not have a similar effect on outcome-based GHGE reduction. The study observes that SRGI has no effect on actual GHG emissions. We add a fresh dimension to the literature by documenting that BSCIs are associated with greater outcome-based GHGE but do not seem to improve symbolic SRGI. The evidence shows that BSCIs have no moderating impact on the association between symbolic SRGI and outcome-based GHGE. Finally, the study establishes that the predicted associations vary across different periods.

This study helps unpack the role of the board sustainability committee, which Orazalin et al. (2024) show has key economic implications. The findings help stakeholders including corporate boards, executives and regulators to understand how board sustainability committee characteristics and EC are associated with GHG emissions. The results are particularly essential as this study demonstrates the need for specific standards for disclosing GHG emission-related information, notably in the non-existence of mandatory GHG reporting.

Since the publication of the report “To Err Is Human: Building a Safer Health System” by the US Institute of Medicine in 2000, much has changed with regard to patient safety. Many of the more recent initiatives to improve patient safety target the behavior of health care staff (e.g., training, double-checking procedures, and standard operating procedures). System-based interventions have so far received less attention, even though they produce more substantial improvements, being less dependent on individuals’ behavior. One type of system-based intervention that can benefit patient safety involves improvements to hospital design. Given that people’s working environments affect their behavior, good design at a systemic level not only enables staff to work more efficiently; it can also prevent errors and mishaps, which can have serious consequences for patients. While an increasing number of studies have demonstrated the effect of hospital design on patient safety, this knowledge is not easily accessible to clinicians, practitioners, risk managers, and other decision-makers, such as designers and architects of health care facilities. This is why the Swiss Patient Safety Foundation launched its project, “More Patient Safety by Design: Systemic Approaches for Hospitals,” which is presented in this chapter.

Standardisation in education is an ambiguous process. Standards of time, measurement, technology and other aspects have evolved historically as basic preconditions for social life and communication, in education as well as in society at large. But excessive standardisation, especially in domains of culture and knowledge, often works as cultural and symbolic violence, undermining the qualities of education and learning situations. This chapter investigates these ambiguities, presenting concepts of standards and standardisation and developing their implications for education through selected theoretical contributions and empirical cases. The theoretical contributions include Berger and Luckmann's constructivist sociology of knowledge, Bourdieu's theory of symbolic capital and Habermas' theory of communicative action. The empirical cases include the processes of centralisation and standardisation of education in the United States and the process of standardisation in European higher education.

This study sets out to examine the impact of servant leadership (SL) on followers' trust in their leaders.

Data from 555 employees of two educational institutions were obtained using measures of servant leadership behaviors and followers' trust in their leader.

Servant leadership is a significant predictor of trust with covenantal relationship, responsible morality and transforming influence as the key servant leadership behaviors significantly contributing to followers' trust in their leaders. Subordinates who perceived high servant leadership behavior in their leaders had significantly higher trust levels compared with those who perceived low servant leadership behavior in their leaders.

While the relationship between leadership and trust has attracted scholarly interests for many years, the underlying process of how trust in the leader‐follower relationships is developed remains unknown. The current study addresses this gap in the literature by empirically testing the linkages between servant leadership behavior and followers' trust in their leaders.

The study suggested specific trust‐building behaviors in which leaders should continually engage: articulation of a shared vision, role‐modeling, demonstration of concern and respect for followers, and integrity‐infused decisions and actions.

The current study represents the first large‐scale attempt that empirically tests the linkages between servant leadership behavior and followers' trust in their leaders.

The purpose of this paper is to ascertain the factors affecting tacit knowledge transfer from a master to an apprentice in the informal sector among hairdressers in Ghana.

A case study was used as the research design. Convenient sampling technique was used to select 47 master hairdressers. Semi-structured interview guide was used for data collection. Data were analysed using the thematic technique.

The study found that apprenticeship fee, fear of competition, delegation reasons, joy and pride of mentorship, apprentices’ attitude and time, to be significant factors influencing tacit knowledge transfer from a master to an apprentice. It was also evident that time spent with master as he/she performs or works is crucial to learning as most of the learning is through socializing with the master.

The main limitation of the study is the use of the convenient sampling technique in choosing the participants. The results of this study, if it has to be generalised to all hairdressers in Ghana, it may have to be done with caution since the participants were not drawn from a pool of all master hairdressers in Ghana.

The paper provides what apprentices must do to acquire the tacit knowledge of master hairdressers.

This paper focuses on the holder of tacit knowledge (master hairdressers) and reveals their motivations to transfer or hoard their tacit knowledge.