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1 – 10 of 27
Article
Publication date: 3 October 2023

Jorge Muniz Jr., Fernando Ramalho Martins, Daniel Wintersberger and João Paulo Oliveira Santos

This paper aims to discuss how trade union leaders deal with the implementation of Industry 4.0 (I4.0). The study is circumscribed to the Brazilian automotive sector and came from…

Abstract

Purpose

This paper aims to discuss how trade union leaders deal with the implementation of Industry 4.0 (I4.0). The study is circumscribed to the Brazilian automotive sector and came from a human-centric (Industry 5.0) concern related to issues such as organisational learning, knowledge, innovation and workplace learning.

Design/methodology/approach

Case studies in two truck plants related to union participation during new product and process implementation based on Industry 4.0. Semi-structured interviews with union leaders from both plants were conducted to determine the subtle similarities and differences between the two polar types.

Findings

The findings pointed out that human resources and workplace learning must be reviewed to prepare workers to face I4.0. Four themes are explored: modernisation origins; negotiation process; workers’ concerns; and results and lessons learned. The findings highlight concerns about employees and job loss; replacement of workers by technological devices; workplace learning and the trade union perspective; and influence of the country’s economic situation on I4.0 implementation in social systems dependent on worker tacit knowledge.

Originality/value

This paper presents labour union leaders’ perspectives related to the impact of I4.0 and contributes to a better understanding of industry-worker workplace learning.

Details

Journal of Workplace Learning, vol. 35 no. 8
Type: Research Article
ISSN: 1366-5626

Keywords

Article
Publication date: 6 August 2018

Diogo Almeida, Ninad Pradhan and Jorge Muniz Jr

The purpose of this paper is to discuss factors to support ISO 9001:2015 implementation. A framework for identification and prioritization of factors is applied in Brazilian power…

1985

Abstract

Purpose

The purpose of this paper is to discuss factors to support ISO 9001:2015 implementation. A framework for identification and prioritization of factors is applied in Brazilian power train suppliers (Tier 1). Brazil is the eighth largest vehicle manufacturer in the world.

Design/methodology/approach

The data analysis presented in this paper is grounded in an empirical study involving ISO 9001 certified Brazilian companies (47 plants) that supply auto parts to power train assembly plants. They represent almost 50 percent of the Tier 1 Brazilian power train suppliers. Data collection and analysis is performed with the participation of managers who are experts in quality management systems and ISO 9001. Analytic hierarchy process (AHP) supports the mixed methods approach. The data analysis is broken down by electrical components, machining, sub-components and small parts manufacturers.

Findings

The factors assessed are top management commitment, team commitment, training, responsibilities and authorities defined, schedule for implementation, quality culture, resource availability, integration between departments, level of bureaucracy as well as level of awareness regarding the ISO 9001 significance. A new factor was identified, which was not cited in the literature, quality staff reliability.

Research limitations/implications

The research is applied to suppliers of powertrain manufacturers and could reflect other sectors. It is important observe that the automotive sector represents a microcosm of the organization in general and many production models stem from there.

Practical implications

Understanding the critical factors is important to ensure that managers allocate resources appropriately during implementation and maintenance of ISO 9001:2015.

Social implications

Organizations around the world have, until 2018, to upgrade their quality systems to ISO 9001:2015 and the results of this paper can support strategies and decision making about that.

Originality/value

This paper evidences the relative importance among factors and ranks item in order of importance for ISO 9001:2015 implementation. Prior studies indicate the need to develop a mixed methods study to examine the role of the critical factors to support the ISO 9001:2015 implementation as done in this paper.

Details

International Journal of Quality & Reliability Management, vol. 35 no. 7
Type: Research Article
ISSN: 0265-671X

Keywords

Content available
Article
Publication date: 8 February 2019

Jorge Muniz

480

Abstract

Details

The Learning Organization, vol. 26 no. 1
Type: Research Article
ISSN: 0969-6474

Article
Publication date: 29 March 2013

Davi Nakano, Jorge Muniz and Edgard Dias Batista

The purpose of this paper is to identify factors that facilitate tacit knowledge sharing in unstructured work environments, such as those found in automated production lines.

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Abstract

Purpose

The purpose of this paper is to identify factors that facilitate tacit knowledge sharing in unstructured work environments, such as those found in automated production lines.

Design/methodology/approach

The study is based on a qualitative approach, and it draws data from a four‐month field study at a blown‐molded glass factory. Data collection techniques included interviews, informal conversations and on‐site observations, and data were interpreted using content analysis.

Findings

The results indicated that sharing of tacit knowledge is facilitated by an engaging environment. An engaging environment is supported by shared language and knowledge, which are developed through intense communication and a strong sense of collegiality and a social climate that is dominated by openness and trust. Other factors that contribute to the creation of an engaging environment include managerial efforts to provide appropriate work conditions and to communicate company goals, and HRM practices such as the provision of formal training, on‐the‐job training and incentives.

Practical implications

This paper clarifies the scope of managerial actions that impact knowledge creation and sharing among blue‐collar workers.

Originality/value

Despite the acknowledgement of the importance of blue‐collar workers' knowledge, both the knowledge management and operations management literatures have devoted limited attention to it. Studies related to knowledge management in unstructured working environments are also not abundant.

Details

Journal of Knowledge Management, vol. 17 no. 2
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 26 October 2010

Jorge Muniz, Edgard Dias Batista and Geilson Loureiro

This paper aims to propose a model of production management that integrates knowledge management, as a third dimension, to the production and work dimensions and to identify

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Abstract

Purpose

This paper aims to propose a model of production management that integrates knowledge management, as a third dimension, to the production and work dimensions and to identify factors that promote a favorable context for knowledge sharing and results achievement in the production operations shop floor environment.

Design/methodology/approach

The model proposed is built from opportunities identified in the literature review.

Findings

The factors in the model integrate its three main components: knowledge management, production organization and work organization, providing a representation of the dynamics of the workplace and shop floor environment.

Practical implications

The proposed model and its factors allow managers to better understand and to improve the organization activities, because it integrates knowledge management with the production organization and work organization components of traditional models.

Originality/value

Literature acknowledges the role of knowledge as competitive advantage, but it is still dealt in an implicit way within the traditional models of production management. This paper proposes a model and factors that provide a favorable context for tacit knowledge sharing and results achievement in the production operations shop floor environment. The model explicitly integrates knowledge management with traditional models' components.

Details

Journal of Knowledge Management, vol. 14 no. 6
Type: Research Article
ISSN: 1367-3270

Keywords

Content available

Abstract

Details

Journal of Workplace Learning, vol. 35 no. 8
Type: Research Article
ISSN: 1366-5626

Book part
Publication date: 8 March 2017

Ana Nunes de Almeida, Diana Carvalho and Ana Delicado

Inspired by the debates on participatory methods and drawing from research on “digital childhoods” in Portugal, this chapter aims to address the methodological innovations and…

Abstract

Inspired by the debates on participatory methods and drawing from research on “digital childhoods” in Portugal, this chapter aims to address the methodological innovations and challenges in collecting visual and digital data with children at their homes. As one of the stages of a research project on internet use, children were asked to take photos of their favorite objects at home and to collect screenshots of their most used webpages, followed by a conversation with the researcher. The use of photography allowed children greater expression and autonomy and gave researchers access to the children’s own perspectives on their home environment. It also provided unique information about the arrangement of digital objects at home and their different appropriations by girls and boys. Screenshots showed creative uses of the internet by children and gender differences. Ethical concerns were raised, due to the specific nature of working with children and with visual material (anonymization and dissemination). Entering the domestic setting provided a privileged access to children’s private sphere and to the in situ observation of their use of technology. However, the home is not a neutral place for a researcher and crossing the border into the private domain involves risks. These findings, illustrated by empirical examples from the research field, stress the importance of reflecting on and discussing the potentials, limitations, and ethical considerations of different methodologies, as well as their suitability to specific research objects, subjects, and contexts.

Details

Researching Children and Youth: Methodological Issues, Strategies, and Innovations
Type: Book
ISBN: 978-1-78714-098-1

Keywords

Book part
Publication date: 23 March 2017

Barbara de Lima Voss, David Bernard Carter and Bruno Meirelles Salotti

We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in…

Abstract

We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in the construction of hegemonies in SEA research in Brazil. In particular, we examine the role of hegemony in relation to the co-option of SEA literature and sustainability in the Brazilian context by the logic of development for economic growth in emerging economies. The methodological approach adopts a post-structural perspective that reflects Laclau and Mouffe’s discourse theory. The study employs a hermeneutical, rhetorical approach to understand and classify 352 Brazilian research articles on SEA. We employ Brown and Fraser’s (2006) categorizations of SEA literature to help in our analysis: the business case, the stakeholder–accountability approach, and the critical case. We argue that the business case is prominent in Brazilian studies. Second-stage analysis suggests that the major themes under discussion include measurement, consulting, and descriptive approach. We argue that these themes illustrate the degree of influence of the hegemonic politics relevant to emerging economics, as these themes predominantly concern economic growth and a capitalist context. This paper discusses trends and practices in the Brazilian literature on SEA and argues that the focus means that SEA avoids critical debates of the role of capitalist logics in an emerging economy concerning sustainability. We urge the Brazilian academy to understand the implications of its reifying agenda and engage, counter-hegemonically, in a social and political agenda beyond the hegemonic support of a particular set of capitalist interests.

Details

Advances in Environmental Accounting & Management: Social and Environmental Accounting in Brazil
Type: Book
ISBN: 978-1-78635-376-4

Keywords

Article
Publication date: 22 November 2019

Jorge Matute, Ramon Palau-Saumell and Nicoletta Occhiocupo

The purpose of this study is to provide a better understanding of customer brand engagement (CBE) by proposing and empirically testing a model of antecedents and consequences of…

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Abstract

Purpose

The purpose of this study is to provide a better understanding of customer brand engagement (CBE) by proposing and empirically testing a model of antecedents and consequences of CBE for user-initiated online brand communities (OBCs).

Design/methodology/approach

The model is tested using a sample of 584 participants in two relevant OBCs created and managed by brand fans. Specifically, data were collected from two communities in the photography products category: Nikonistas and Canonistas.

Findings

The results indicate that community and brand identification positively and significantly influence CBE. Furthermore, the supporting role of OBCs’ moderators facilitates CBE and moderates the influence of community identification on CBE. Regarding the outcomes of CBE, the results show that higher levels of engagement are positively, directly and significantly associated with favorable intentions towards the brand and the community. These effects are then mediated by brand affective commitment.

Research limitations/implications

The study has been conducted in two Spanish OBCs of two specific high-involvement products category: it is cross-sectional and focuses on a limited number of antecedents and consequences.

Practical implications

Evidence from this research supports and emphasizes the potential that these platforms have for brand management such that firms’ resources could be best allocated on those elements that lead to superior CBE.

Originality/value

The study endorses the role of CBE in fostering brand and community-related favorable outcomes in the context of user-initiated OBCs. It shed lights on the potential that these online platforms have for brands and on the role that brand management should play in digital contexts that are outside the direct control of the company.

Details

Journal of Product & Brand Management, vol. 30 no. 3
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 11 June 2018

Regina C.G. Leite, Abilio M.P. de Jesus, José Correia, Patricia Raposo, Renato N. Jorge, Marco Paulo Parente and Rui Calçada

Recent studies have proposed the application of local fatigue approaches based on fracture mechanics or on strain-life material relations for the fatigue analysis of metallic…

Abstract

Purpose

Recent studies have proposed the application of local fatigue approaches based on fracture mechanics or on strain-life material relations for the fatigue analysis of metallic structures. However, only few studies in the literature apply local approaches in the riveted bridges analysis; although these approaches can be applied to any type of connections, requiring a detailed stress analysis of joints and, consequently, considerable computational resources costs. The approach based on S-N curves, formulated in nominal or net stresses, is more usual in the fatigue analysis of riveted bridges. Due to economic factors, riveted bridges have had their operating life extended, while changes in the transport system over the years have subjected such structures to overloads different from those originally planned. These bridges, most of them centenary, were not originally designed accounting for fatigue damage; they represent an important group of structures that are very likely subjected to significant fatigue damage indexes. These factors make necessary detailed residual fatigue life studies to substantiate the decisions of extend (or not) the operational period of these bridges. The paper aims to discuss these issues.

Design/methodology/approach

The present paper presents a methodology aiming at applying the local approaches in the fatigue analysis of riveted joints of metallic bridges, through the use of sub-modeling techniques and procedures automation. The use of such techniques made such an application viable by keeping the computational costs involved at a moderate level. The proposed procedures were demonstrated using the Trezói Railway Bridge, located on the Beira Alta line, Portugal, built shortly after the Second World War. The proposed set of procedures allowed, through finite elements analysis, to obtain the relevant stresses to perform local fatigue damage analysis. A global structural model was constructed, using beam elements, and local models of a critical node were built with solid finite elements. The structure is analyzed under the passage of regulatory trains. The details of the modeling performed and the computation of the principal stresses in the vicinity of a node and the tangential/circumferential stresses at the holes of two critical riveted connections of that node are analyzed and a fatigue damage analysis is carried out.

Findings

In the proposed submodelling approach, disassembling the complex riveted nodes into riveted subassemblies allowed the evaluation of the local stresses at riveted holes at an affordable computational cost.

Originality/value

A methodology is proposed to allow the application of local fatigue analysis in real complex riveted joints, mitigating the computational costs that would result from a full model of the node with all rivets.

Details

International Journal of Structural Integrity, vol. 9 no. 3
Type: Research Article
ISSN: 1757-9864

Keywords

1 – 10 of 27