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Punishment is essentially about the expression and establishment of power. As such, punishment always carries with it the possibility of debasement. I want to insist that…
Punishment is essentially about the expression and establishment of power. As such, punishment always carries with it the possibility of debasement. I want to insist that the only morally legitimate purpose of punishment is to instill a respect for authority that does not demean the subordinated party (for example, as a parent might punish his or her child). In sum, my argument is that although harsh institutional punishment may be justifiable on utilitarian grounds, it is objectionable for aesthetic reasons that are ultimately far more important. As Nietzsche caustically recognized in the case of Christianity, the metaphysics of punishment is driven by the ugly feeling of ressentiment. Nevertheless, Christianity does emphasize one aspect of the question of punishment that Nietzsche would enthusiastically embrace: the attitude of forgiveness (or the act of mercy). For Nietzsche, mercy is a reflection of a beautiful strength. A new punitive paradigm, one that asserted superiority without debasing the criminal, might pave the way for a more general affirmation of life.
The purpose of this study is to provide an insight into the crucial antecedents of customer satisfaction and revisit intention in the context of dining restaurants in a…
The purpose of this study is to provide an insight into the crucial antecedents of customer satisfaction and revisit intention in the context of dining restaurants in a holistic approach, taking Bangladesh as a unit of analysis.
The research design was cross-sectional. Data were collected from 30 dining restaurants in Dhaka city, Bangladesh. The proposed model was tested using partial least square structural equation modeling with a sample size of 600 respondents.
The antecedents of customer satisfaction (i.e. service quality, food quality, atmospherics, other customers and perceived value/price) were found to have significant positive effects on customer satisfaction. Customer satisfaction and restaurant reputation were found to have significant positive effects on revisit intention, while variety seeking tendency was found to have a significant negative effect on revisit intention. Trust was found to partially mediate the customer satisfaction-revisit intention and restaurant reputation-revisit intention relationships.
This study is among the first to provide a holistic approach toward the crucial antecedents of customer satisfaction (i.e. service quality, food quality, atmospherics, other customers and perceived value) and revisit intention (i.e. customer satisfaction, variety seeking tendency, trust and restaurant reputation) in one structural equation model, and investigated their interrelationships in the context of dining restaurants. To the authors’ knowledge, this is the first study that has investigated the mediating role of trust between the customer satisfaction-revisit intention and restaurant reputation-revisit intention relationships in the context of dining restaurants. From a market-specific context, this the first study to investigate and link the examined variables in the context of Bangladeshi dining restaurants.
The literature on the growth and regulations pertaining to private security has been largely confined to western countries, with very little published on other…
The literature on the growth and regulations pertaining to private security has been largely confined to western countries, with very little published on other jurisdictions including South Korea. The purpose of this paper is to provide a general account of the development of the South Korean industry and an assessment of regulation, covering the period from 1950 to the present day, and to explore areas of possible improvement in regulation.
A research synthesis method was utilised to identify and integrate qualitative materials on turning points and regulatory changes, with the addition of a gap analysis based on established concepts of best practice in industry regulation.
The security industry in South Korea has grown exponentially, worth over $2.7 billion per annum. Notwithstanding this, regulation evolved through piecemeal rather than comprehensive changes. The problem is similar to those found in many other countries. However, in South Korea, over-reliance on market mechanisms of regulation, combined with the government’s lukewarm stance on stimulating the non-public security sector, means that there are inadequate guarantees of baseline competence and integrity.
The study demonstrates the need for governments to be more proactive and consultative in regulating the burgeoning security industry, and move away from ad hoc responses to industry problems. Regulation should be comprehensive in covering all relevant operational aspects of security work that are reflective of a growth profile. Regulatory agencies should actively explore training programmes linked to career path development and professionalisation. Execution of regulatory enforcement should be independent from political or third-party influence. Regulators should be innovative in applying and evaluating research-based regulatory strategies.
The study provides a comprehensive overview of the South Korean security industry and regulatory issues, adding to a more international understanding of regulatory challenges in security.