The building industry, through its structure and its mandate, faces endemic information problems; expert systems are expected to impact positively. Expert systems are…
The building industry, through its structure and its mandate, faces endemic information problems; expert systems are expected to impact positively. Expert systems are suited to situations of uncertainty; knowledge and reasoning are separated, allowing easier updating. Knowledge acquisition from human experts is difficult and problems of information reliability arise, suggesting the scope for cooperation between knowledge engineers and documentalists familiar with the domain. In building, prevailing conditions seem to indicate the appropriateness of expert systems, particularly during the design phase; however, written documentation and general research results are rarely consulted. This highlights the need for an information ‘refining’ stage between production and use. It is easier to set up expert systems for specialised sub‐domains; however, on‐going research is attempting to develop a comprehensive approach to project‐specific information that would be operational from initial design through to completed construction. Criteria for a comprehensive design information system can be listed.
Sir Peter Parker has been a leading British figure in management, in management education and development for many years. In this conversation with Bruce Lloyd, Sir Peter reflects on the social, political, economic and international context of management and organizational development. His gentle, sometimes understated, commentary, masks a restless energy and an enthusiasm for change.
Recently, the focus of UK and European flood risk management policy has been towards promoting the uptake of property level flood adaptation measures. Despite this focus…
Recently, the focus of UK and European flood risk management policy has been towards promoting the uptake of property level flood adaptation measures. Despite this focus, the take‐up of property level flood adaptation measures (both resilient and resistant) remains very low. One of the apparent barriers to uptake is the cost of installing such measures. This study aims to investigate the cost of adopting resilient reinstatement measures by considering a small number of actual properties that were flooded in Cockermouth during 2009.
Secondary data obtained from a loss adjusting company provides the basis for analysis. The data take into consideration the cost benefit of resilient repair, assuming the same properties were flooded again. The traditional reinstatement costs were established as the actual cost of putting the properties back in a like‐for‐like manner while resilient reinstatement costs were established by creating new resilient repair schedules based on recommended good practice.
The results of the study show that the percentage extra cost for resilient reinstatement over traditional repair cost ranged from 23 to 58 per cent with a mean of 34 per cent depending on the house type. However, while resilient repairs were found to be more expensive than traditional (i.e. like‐for‐like) methods, they were found to significantly reduce the repair costs assuming a subsequent flood were to take place. Resilient flood mitigation measures seem most promising and, given repeat flooding, will help in limiting the cost of repairs up to as much as 73 per cent for properties with a 20 per cent annual chance of flooding, which indicates that the up‐front investment would be recovered following a single subsequent flood event.
The uptake of resilient reinstatement among the floodplain property owners in the UK is very low and one of the reasons for the low uptake is lack of understanding of the cost and benefit of adopting such measures. While there have been previous studies towards investigating the costs of resilient reinstatement, it is believed that this is the first to use real claims data and information to analyse the tangible costs/benefits of resilient reinstatement.
The potential for including patients in implementation processes has received limited attention in the literature. The purpose of this paper is to explore the different…
The potential for including patients in implementation processes has received limited attention in the literature. The purpose of this paper is to explore the different roles adopted by 63 patients that emerged during and after four participatory quality improvement interventions, and the nature of their impact upon implementation processes and outcomes.
A cross-case ethnographic comparison of Experience-based Co-design in two clinical pathways in two UK NHS Trusts.
Two key themes emerge from the data. First, the authors found a range of different roles adopted by patients within and across the four projects; some were happy to share their experiences, others also helped to identify improvement priorities alongside staff whilst others were also involved in developing potential solutions with the staff who had cared for them. A few participants also helped implement those solutions and became “experts by experience” through engaging in the whole co-design process. Second, in terms of the impact of patient engagement with the co-design process whilst the changes championed by patients and carers were often small scale, as co-designers patients provided innovative ideas and solutions. Through their involvement and contributions they also acted as catalysts for broader change in the attitudes of staff by providing a motivation for wider organisational and attitudinal changes.
The research was conducted in two clinical pathways in two NHS trusts. However, the findings complement and add to the growing body of knowledge on experience based co-design.
Patient engagement is likely to require support and facilitation to ensure that patients can play a meaningful role as partners and co-designers in service improvement and implementation. Different roles suited particular individuals, with participants stepping in and out of the co-design process at various stages as suited their needs, capacities and (albeit sometimes perceptions re) skills. In this context, facilitation needs to be sensitive to individual needs and flexible to support involvement.
Patients and carers can play active roles in service improvement, particularly where the approach facilitate active engagement as co-designers.
Analysis of the role patients and carers in implementation and improvement.
This paper seeks to present a rationale for a learning and assessment activity involving students in the construction of inspirational parables for diversity management within a university business studies programme. The paper reviews processes from teacher and student perspectives, describes initial outcomes and foreshadows further exploration and research.
In small groups, students prepared a booklet that included their inspirational parables on ethnic minority migrant women in the workplace, justifications for the parables and a bibliography of related diversity management literature. A group presentation on the booklet was also required. Assessment criteria related to parable content, references, booklet and oral presentation and represented 30 percent of the overall course assessment.
Students' informal feedback and the teacher's observations indicate an overall positive response, with students highlighting surprise at their own creativity and the time they readily invested in the task, the enjoyment it gave them and their view that the task merited more weighting. Issues arising from the teacher's observations include group and self‐assessment options, time allocation and the possible influence on students of the teacher's ethnicity.
While there is increasing interest in the use of stories for teaching and learning purposes, most attention has focused on teacher rather than student story telling. Story writing by students to help them develop and demonstrate understandings, has received much less attention and there are few precedents for the parable story form being used for these two purposes in a university education context.