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This paper seeks to review the geophysical threats generated by volcanic activity and reports on the technological and social management techniques available to counter those threats.

The information presented was derived from a review of case studies of response to volcanic eruptions in the USA, Europe and Japan. The studies reviewed included both technical papers from geologists and volcanologists and research by social scientists.

The unique relationship between human settlements and volcanoes was described. This was done in the context of special features of volcanic hazards that set them apart from other natural hazards: time frame, multiple impacts, magnitude of destructive potential and predictability. Based on pairing geophysical threats with human safety concerns, three critical social management techniques were described: public education, access controls and evacuation systems. The social science and geophysical principles that underlie the effectiveness of these techniques are described.

The review brings together the results of numerous case studies over the years and highlights the hazard management issues that were common across them. Then, with respect to each of the techniques identified, a critique of issues associated with implementation was conducted that draws upon both the geophysical literature and social science literature. In particular, patterns of citizen resistance to public education, access controls and evacuation are described and approaches to implementation that minimize such resistance are suggested.

There are many discussions in the geophysics literature of the types and nature of volcanic eruptive behavior. In the social science literature there are discussions of public education strategies for hazards, controlling access to dangerous locations and evacuation systems. This paper pairs geophysical threats with appropriate techniques for protecting populations, specifically within the unique context of volcanic eruptions. There is also discussion of common problems that have arisen when the different techniques have been used in the past and suggestions for ways to avoid those problems. The paper is aimed at professional emergency managers and planners who are faced with managing dangers to populations from volcanicity.

As the end of the United Nations International Decade for Natural Disaster Reduction approaches it is necessary to review what is known about global responses to catastrophes. Discusses four major weaknesses of the relief and mitigation community that are frequently identified in the disaster studies literature: the violation of human rights, a low degree of relief co‐ordination, difficulties and drawbacks of providing aid, and dilemmas of development. Offers possible solutions for these challenges and also highlights the implications of the findings for research and application. Gives direction to both academics and practitioners who are interested in disaster relief and prevention around the world.

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

Based on the belief that it is behaviour which constitutes risk rather than procedures, the paper focuses on the awareness of behavioural aspects in risk management techniques and the consequences that arise out of this awareness. It questions the traditional thinking that risk management is predominantly a set of procedures in the control of risk. The paper also considers the part played by public policy in managing risk and changing behaviour. The paper concludes that it is behaviour, and not the set of procedures, which is the risky factor; therefore in risk management there is need to focus on developing human behaviour that is capable of being flexible in an event.

Organizational research has suggested that network ties influence adoption of innovations and other organizational behavior. This paper aims to study the impact of network ties on change in police agency practices in a sample of city and county police agencies for which Weiss provided data on informal communication ties between agency planners.

The authors analyzed change in six agency practices from 1997 to 2000, as indicated in law enforcement management and administrative statistics (LEMAS) data, with a variable indicating whether an agency's network contact engaged in the practice.

Network ties appeared to influence change in computer use for crime mapping, with change more likely when the agency and its network contact initially differed with respect to the practice. Statistically significant network influences were not found for change in the other practices (existence of a formal community policing plan, geographic assignment of detectives, encouragement of scanning, analysis, response, and assessment (SARA) problem‐solving, computer use for resource allocation, and patrol access to criminal histories).

Results suggest that network ties may affect change in policing practices and innovation, but that this does not necessarily hold across all types of practices.

With at least some evidence of network influences, results suggest that policymakers should attempt to take advantage of network structure when encouraging beneficial changes in agency practices.

This paper studies the impact of network ties on change in police agency practices in a sample of city and county police agencies.

The purpose of this paper is to provide background information on a rarely studied response capability of communities across the USA, local, mostly volunteer search and rescue (SAR) teams.

Information on local teams was collected from January 2005 until February 2006 through internet searches, online SAR organization lists, and by e‐mailing a survey to local teams. A smaller, previously used database was used to verify the final list of teams and 57 new teams were added in this manner. An SPSS database was created using all the fields collated from the survey.

It was found that there are 1,150 teams in the USA, which range from one team per State to 79 teams in California. Local SAR teams had a quicker response time than federal teams, while maintaining better equipment and training than emergent volunteers. These teams, unlike the federally funded US&R teams, rely mostly on donations and community fundraisers to continue operating.

Missing data were the most consistent problem faced. Web sites, web links and e‐mail addresses often had expired or did not contain the right information, some teams existed without having a web site (and therefore were not included in the database); also response to the e‐mail survey was low.

Integrating interested local SAR teams into official multi‐organizational disaster and emergency responses could provide valuable additional resources to emergency and incident managers, would allow for better funding for local SAR, and could facilitate recognition to these often overlooked teams.

This paper provides preliminary information on local SAR teams in the USA.

This paper examines how the properties and patterns of a collaborative “networked hierarchy” incident command system (ICS) archetype can provide incident command centres with extra capabilities to manage public service delivery during COVID-19.

The paper illustrates the case of Sri Lanka's COVID-19 administration during its “first wave” (from 15 February to 1 September 2020). Primary data were collected through in-depth interviews with government officials who were directly involved in the administration of the COVID-19 outbreak. Secondary data sources were government publications and web sources. The data were analysed and interpreted by using narrative analysis and archetype theory respectively.

The findings highlight how Sri Lanka's public sector responses to COVID-19 have followed a collaborative “networked hierarchy” ICS archetype. More specifically, the government changed its normative ICS “properties” by incorporating a diverse group of intergovernmental agencies such as the police, the military, the health service and administrative services by articulating new patterns of collaborative working, namely, organisational values, beliefs and ideas that fit with the Sri Lankan public service context.

In responding to high magnitude healthcare emergencies, the flexibility of a collaborative networked ICS hierarchy enables different balances of organisational properties to be incorporated, such as hierarchy and horizontal networking and “patterns” in public service provision.

The purpose of this paper is to understand the crisis communication strategies used by the Caribbean medical tourism industry in the 2017 hurricane season, and also evaluate the quality of the disaster communication messages delivered via digital mediums.

This study includes a comprehensive, qualitative content analysis of 149 risk and crisis messages from 51 healthcare organizations distributed through digital media. The medical tourism providers (MTPs) include hospitals, medical tourism facilitators, practitioners/private physicians, specialty clinics, and dental and cosmetic providers.

Nearly half of the MTPs included in the data set delivered no post-disaster information to external audiences. The most prominent post-disaster message strategy utilized was conveying operational messages. Furthermore, an unexpected finding was the sheer magnitude of unrelated health-oriented and promotional destination marketing content disseminated before, during and after these events.

This analysis excludes internal organizational channels of communication which may have been used to communicate risk and crisis messages during these events (i.e. employee e-mails, announcements made through intercom systems, etc.). Our analysis does not include content disseminated through medical tourism forums (i.e. Realself.com, Health Traveler’s Forum, FlyerTalk Forum).

Small-scale MTPs can improve on any weaknesses through proactive planning and preparation by creating organizational goals to complete basic crisis communication training courses and in doing so support the applied professional development of disaster and crisis responders in the Caribbean region. Second, MTPs exposed to similar risks of natural disasters may use these findings for comparative analysis purposes to support their own organizational planning. Finally, this study supports the continued utility of the National Center for Food Protection & Defense guidelines for analyzing and evaluating organizational performance.

Currently much of the academic scholarship of applied disaster communication narrowly focuses on the response strategies of one organization, or analyzes one social media platform at a time (i.e. Twitter). A strength of this analysis is the inclusion of an organizational sector (i.e. Caribbean medical tourism providers) and the range of platforms from which the content was captured (e.g. websites, org. blogs and social media networks).

Malaysia is still in the process of reorganising and restructuring disaster management policy, learning from national and international experiences. Argument about the current situation of emergency management and housing in Malaysia can be used by the decision makers, authorities and NGOs to develop strategies and actions that include awareness raising and capacity building for enhancing enforcement of current legislation.

The work concentrated mostly on academic reports of original investigations rather than reviews. The conclusions in this paper are generalizations based on the authors' interpretation of those original reports.

Malaysia is not a developed country and also not a developing country but is more in the middle, and follows any direction from the international arena to national situation. Malaysia has a developed country approach in disaster management policy but with the implementation capacity of a developing country. This paper argues that providing post‐disaster housing must accommodate requirements in the national disaster management policy and parallel with the needs from international concern to the rights of disaster victims.

The outcomes from this discussion might give insights into designing and planning the national policy and disaster management framework by restructuring and reorganising the present National Disaster Management Mechanism in terms of enhancing the coordination of responsibility between and within government bodies in the National Disaster Management Mechanism.

Discusses the nature of disaster and the future of emergency management. After exploring differing historical perspectives of disaster, puts forth a model of vulnerability and highlights the plethora of factors that contribute to calamitous events. Introduces the concept of invulnerable development as a method of vulnerability management and compares it to other terms that have been proposed as guides for future disaster policy. The central argument to be made is that vulnerability is, or should be, the key concept for disaster scholarship and reduction.