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Article
Publication date: 1 September 2003

Mike Bourne, Monica Franco and John Wilkes

Focuses on the changes in performance measurement, following research conducted with executives in a number of leading European companies. Found that there is a growing…

11953

Abstract

Focuses on the changes in performance measurement, following research conducted with executives in a number of leading European companies. Found that there is a growing trend towards managing performance improvement through focusing on the underlying drivers of performance, whether improvements in the processes or the underlying resources that give these processes capability. The past obsession with pure financial performance is decreasing and there may be a recognition that there is a trade off between hitting today’s financial results and sustaining the capabilities and competences that allow companies to compete effectively in the future.

Details

Measuring Business Excellence, vol. 7 no. 3
Type: Research Article
ISSN: 1368-3047

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Article
Publication date: 1 December 2004

John Wilkes

Discusses corporate governance, which is increasingly being seen as the hallmark of a well run company, and how this should be demonstrated. Questions how governance…

6263

Abstract

Discusses corporate governance, which is increasingly being seen as the hallmark of a well run company, and how this should be demonstrated. Questions how governance should be measured and communicated. Concludes that performance measures need to be supplemented by contextual information on the business and its situation, and that measures should be unique to the organization and its competitive strategy.

Details

Measuring Business Excellence, vol. 8 no. 4
Type: Research Article
ISSN: 1368-3047

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Article
Publication date: 1 October 2002

Robert Norris

Historical research suggests that English monarchs at the start of the early modern era (ca. 1500‐1800) followed a communication model this paper tentatively names…

1078

Abstract

Historical research suggests that English monarchs at the start of the early modern era (ca. 1500‐1800) followed a communication model this paper tentatively names “instructional”, characterised by one‐way communication intended to instruct the public in a correct worldview and to coach proper behaviour. There is evidence that this instructional model segued into recognisably modern models as the English Crown lost power between the reigns of Elizabeth I and George III, suggesting a link between the sender’s power and the communication techniques the sender employed.

Details

Journal of Communication Management, vol. 6 no. 4
Type: Research Article
ISSN: 1363-254X

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Book part
Publication date: 1 October 2008

John Wilkes and Peter Campisano

The role of social science in the curriculum of technical institutions of higher learning has always represented a series of tradeoff challenges and opportunities…

Abstract

The role of social science in the curriculum of technical institutions of higher learning has always represented a series of tradeoff challenges and opportunities. Recently, issues to be addressed by those developing curricula for this audience have received increased attention. The difficulties that social and physical scientists have had collaborating on research projects have also been a matter of increasing attention and concern. Hence, to enrich this discussion we will offer a historical case study covering a 35-year (so far) experiment at Worcester Polytechnic Institute (WPI) in which both organizational and educational issues had to be addressed as faculty members of both backgrounds worked with technical students on educational projects dealing with social issues.

Details

Integrating the Sciences and Society: Challenges, Practices, and Potentials
Type: Book
ISBN: 978-1-84855-299-9

Content available
Article
Publication date: 1 September 2005

John Wilkes

661

Abstract

Details

Measuring Business Excellence, vol. 9 no. 3
Type: Research Article
ISSN: 1368-3047

Abstract

Details

Radical Transparency and Digital Democracy
Type: Book
ISBN: 978-1-80043-763-0

Article
Publication date: 1 July 1998

Norman Desmarais

44

Abstract

Details

Electronic Resources Review, vol. 2 no. 7
Type: Research Article
ISSN: 1364-5137

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Article
Publication date: 1 March 1982

The factors which influence costs of production of food and the prices to the consumer have changed dramatically during this century, but especially since the…

Abstract

The factors which influence costs of production of food and the prices to the consumer have changed dramatically during this century, but especially since the establishment of trading systems all over the world. Gone are the days when the simple expedients of supply and demand alone governed the situation. The erosion of these principles began at the turn of the century, mainly as a result of the introduction by the rapidly developing industrial power of the USA to protect her own industries against the cheaper products of European countries. They introduced the system of tariffs on imported manufactured goods; it grew and eventually was made to apply to wide sectors of industry. European countries retaliated but the free trade policy of Britain's Liberal government was making the country a dumping ground for all other country's cheap products and surpluses.

Details

British Food Journal, vol. 84 no. 3
Type: Research Article
ISSN: 0007-070X

Article
Publication date: 6 September 2011

John Wilkes, George Yip and Kevin Simmons

Many multi‐business companies apply one performance management approach to all their businesses despite differing needs. This study proposes a flexible approach to

5504

Abstract

Purpose

Many multi‐business companies apply one performance management approach to all their businesses despite differing needs. This study proposes a flexible approach to managing performance that allows for variation across businesses and over time.

Design/methodology/approach

Based on a study of over 100 consulting projects in performance management and interviews at 15 major organisations.

Findings

The best way to simplify performance management is to recognize that it has been approached from the dimensions of people and process for years. The people dimension considers how to get the best out of people and the way they interact with each other. The process dimension is about formal mechanisms for executing strategy and tracking the more quantifiable aspects of performance.

Practical implications

An insightful framework to help companies develop the right kind of approach to managing performance.

Originality/value

Based on unique and extensive consulting experience and research data. Distinguishes between performance per se and the process of managing performance. A new framework that combines people and process dimension for selecting the right approach to managing performance.

Details

Journal of Business Strategy, vol. 32 no. 5
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 8 August 2018

Lauren Gurrieri, Ross Gordon, Jo Barraket, Andrew Joyce and Celia Green

This paper contributes to emerging discourse about social movements in social marketing by examining how tensions, issues and challenges may arise in areas of social…

2808

Abstract

Purpose

This paper contributes to emerging discourse about social movements in social marketing by examining how tensions, issues and challenges may arise in areas of social change that have attracted social movements and the ways actors can come together to drive inclusive social change agendas.

Design/methodology/approach

Through the lens of new social movement theory, a case study of the interactions and dynamics between fat activists and obesity prevention public health actors is examined. This is undertaken through a multi-method qualitative analysis of interview and archival blog data of fat activists located in Australia, which was compared with the campaign materials and formative and evaluative research related to two high profile Australian Government funded anti-obesity campaigns.

Findings

The case analysis highlights the disconnect between public health actors and the marginalized voices of those they are meant to be representing. Whilst public health actors characterise obesity as a social issue of individual responsibility, disease and rational-decision making; fat activists frame a competing collective identity of well-being, support and self-acceptance that characterise their social change efforts.

Research limitations/implications

This research highlights how complexities arise but can potentially be overcome in creating inclusive social change coalitions that incorporate the voices of citizen groups whom have mobilised into social movements. Specifically, we highlight the importance of generating a common language around obesity, the significance of collaborative and supportive relations and the need to create common unity through emotional investment and returns - a departure from the highly rational approaches taken by most social change programs.

Practical implications

Obesity is a complex social issue marked by conflict and contestation between those who are obese and the very actors working to support them. Our research contends that creating an inclusive social change coalition between these stakeholders will require a shift towards language anchored in well-being as opposed to disease, relations defined by support as opposed to an emphasis on individual responsibility and emotional investments that work to bolster self-acceptance in place of rational appeals as to the “correct” behaviours one should chose to engage in. Such steps will ensure social change program design is collaborative and incorporates the lived experiences of the very citizens such initiatives are targeted towards.

Originality/value

We contribute to wider discussions in social marketing about the development of holistic and progressive, multi-stakeholder, multi-level programs by advocating that inclusive social change coalitions united through the collective identity elements of cognitions and language, relational ties and emotional investment offer an important step forward in tackling the wicked problems that social marketers work to address.

Details

Journal of Social Marketing, vol. 8 no. 4
Type: Research Article
ISSN: 2042-6763

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