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This paper aims to focus on the gap between the very high prevalence of sexual harassment in the tourism and hospitality industry (the phenomenon) and the limited academic discussion about it (academic knowledge), and suggests ways to bridge this gap.

The gap between phenomenon and knowledge is identified by comparing official data regarding sexual harassment in the tourism and hospitality industry with a content analysis of the academic literature. Tribe’s (2006) knowledge force-field model is used to analyze this gap.

The five truth barriers identified by Tribe (2006), namely, person, rules, position, ends and ideology, are confirmed by the data. Five counter-forces – triangulation, interdisciplinary, collaboration, humanism and critical praxis – are developed to counter these truth barriers.

The five counter-forces offer practical solutions for research, higher education programs and the tourism industry. They demonstrate ways to reduce the high prevalence of sexual harassment in the industry and improve the working conditions of employees.

Underpinned by Tribe’s conceptual model, the paper identifies and analyzes a relative silence regarding sexual harassment in the tourism and hospitality academy in contrast to its prevalence in the industry. Additionally, it advances Tribe’s model by identifying five truth-facilitating forces. Further, it offers a research agenda for revealing hidden topics and/or biased knowledge by understanding the relationship between tourism and hospitality phenomena and academic knowledge.

Several factors have led me to believe that we are rapidly becoming a profession that can be divided into Two Tribes — those working in the Inner Cities and those working elsewhere. And the chances of moving from one sector to the other are becoming increasingly slender.

Some authors have alerted on the state of crisis generated by Covid-19 in the tourism industry worldwide. The restrictive measures disposed by governments generated not only an unparalleled economic crisis but also serious social maladies in society and education (i.e., higher dropout rates and low academic grades). Needless to say that the tourism education was in crisis much time earlier than the Covid-19 pandemic. Echoing Sigala and Ratten, the authors hold the pungent thesis that Covid-19 introduced a new opportunity to reform the epistemology and the basis of the tourism education curricula. Centerd on the role played by pleasure and joy, which is boosted by the digital technologies, this chapter synthesizes the findings of PANCOE, a successful experiment conducted by the University of Palermo, Argentina, to reduce the dropout rates while improving students’ academic performance. The experiment was drawn and applied in the years before and after the pandemic. Results show how pleasure plays a vital role giving students better opportunities in contexts of fear and deprivation.

In the context of tourism and hospitality studies, the potential of action research for generating robust actionable knowledge has not been yet realized. This chapter provides an account of the theory and practice of action research, demonstrates how it may be designed and implemented, and how it may generate actionable knowledge. It provides illustrative examples and shows how this research approach aligns effectively with some of the themes that currently engage the attention of researchers in the fields of tourism and hospitality such as process improvement, sustainability, and community-based tourism development. Thus, it makes a case for more widespread use of action research in the field.

The purpose of this paper is to provide a personal view of the state of hospitality and tourism research as we enter 2018. It seeks to highlight a number of systemic issues that are affecting adversely the quality of research published.

This is an auto-ethnographic approach based on the author’s nearly 30 years of working and researching in the field of hospitality and tourism.

The paper begins by talking about many of the positive things that are occurring in this field, before raising five main issues of concern: the changing nature of academic research; our own lack of critical thinking; becoming method robots; publishing and authorship pressures that hinder career development and creativity; and whether our own lack of working experience hurts the academic development of the field.

The paper provides a list of five key issues all academics must be aware of to ensure both their own career progression and the continued development of the field.

The application of network theory and social network analysis (SNA) to tourism and hospitality is recent. Nonetheless, several authors have been applying the method contributing to regional planning, local-level tourism networks, tourism policy and governance, innovation, entrepreneurship, knowledge transfer, and learning. This chapter aims to characterize the use of SNA in tourism and hospitality research. Specifically, it intends to: (i) present the framework of SNA in a methodological perspective; (ii) perform a bibliometric analysis of SNA use in tourism and hospitality research; (iii) systematize the dimensions and metrics that researchers can use to apply SNA, namely the relevance for tourism; and (iv) present a case study analyzing tourism innovation networks. This chapter brings important contributions to tourism and hospitality research and practice, by focusing on the theoretical framework and practical application of SNA, providing relevant conceptual and practical knowledge that will empower researchers to use this method in tourism and hospitality studies.

Advances in technology and changes in economic factors have resulted in a steady shift towards greater flexibility in working and employment patterns. Argues that this is not a new phenomenon, but the changes do mean that the human resource management function within an organization does need to recognize and implement the changes that are necessary to ensure that organizations and individuals get the support they need to cope with such change.