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Article
Publication date: 6 June 2016

Human resource management practices and organizational effectiveness: internal fit matters

John Delery and Nina Gupta

The purpose of this paper is to test alternative conceptualizations of the relationship between systems of human resource management (HRM) practices and organizational…

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Abstract

Purpose

The purpose of this paper is to test alternative conceptualizations of the relationship between systems of human resource management (HRM) practices and organizational effectiveness. The authors describe a framework suggesting a complex relationship between HRM practices and organizational effectiveness, test this approach empirically in a large sample of US motor carriers, and compare the results to those derived using other approaches prevalent in the strategic HRM literature.

Design/methodology/approach

The study used a large scale cross-sectional survey design. In a sample of US motor carriers, questionnaires completed by senior HRM department staff were used as the primary data. The data were supplemented by organizational effectiveness data reported by motor carriers to the US Government.

Findings

The results support the general hypothesis that HRM practices enhance organizational effectiveness, provide some evidence that HRM practices can enhance each other’s effectiveness, and underscore the value of theory driven methodological approaches. Specifically, the authors found that HRM system comprising practices that ensure selectivity in staffing, performance-based pay, and enhanced employee opportunity through participation in decision-making result in higher levels of organizational effectiveness. Additionally, the effects of other combinations of these practices varied.

Practical implications

This study highlights the need for HRM departments and organizations to approach the strategic management of employees with a systems perspective. The optimal design of an HRM strategy must take into account the various components.

Originality/value

This study is one of the first to test the main assumptions of the systems perspective in strategic HRM using multiple measures and empirical approaches for combining HRM practices into systems. Comparison of these different approaches in a single study offers insight into how researchers can test the relationship between HRM practices and organizational effectiveness and provide practitioners more useful approaches for designing HRM systems.

Details

Journal of Organizational Effectiveness: People and Performance, vol. 3 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/JOEPP-03-2016-0028
ISSN: 2051-6614

Keywords

  • Selection
  • HR strategy
  • Organization effectiveness
  • Performance related pay
  • Job design
  • Work systems

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Article
Publication date: 4 March 2014

In the eyes of Janus: The intellectual structure of HRM-performance debate and its future prospects

Robert Kaše, Jaap Paauwe and Saša Batistič

The purpose of this paper is to offer a perspective on the future of the human resource management (HRM)-performance debate and its prospects for interaction with practice…

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Abstract

Purpose

The purpose of this paper is to offer a perspective on the future of the human resource management (HRM)-performance debate and its prospects for interaction with practice by evaluating the debate's intellectual structure.

Design/methodology/approach

With co-citation analysis the paper examines the intellectual structure that informed the HRM-performance debate. The findings were presented to a group of academics, who have been influential in the development of the debate. In several rounds of a quasi-Delphi interaction they discussed the state of the art, future development of the debate, upcoming theoretical sources of inspiration and topics on which they (dis)agreed.

Findings

The dominant knowledge domain is built upon resource-based view, social exchange theory, human capital theory, institutional theory and critical perspective. It became well established in the mid 1990s, when the strategic HRM domain merged with the high performance work systems domain, thus forming the conceptual backbone of the debate. More recently the debate has been informed by review studies, meta-analyses and critical reflections on the current methodological paradigms, which is aligned with the debate's life cycle stage.

Originality/value

The paper highlights the theoretical foundations of the HRM-performance debate and gives valuable suggestions on how to take the field forward along with important implications for researchers and their relationship with the business community.

Details

Journal of Organizational Effectiveness: People and Performance, vol. 1 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JOEPP-01-2014-0002
ISSN: 2051-6614

Keywords

  • High performance work systems
  • HR strategy
  • Organization effectiveness

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Article
Publication date: 1 March 2001

The learning organization: an empirical test of a normative perspective

Swee C. Goh

This paper proposes a framework for understanding the concept of a learning organization from a normative perspective. A questionnaire was developed to operationally…

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Abstract

This paper proposes a framework for understanding the concept of a learning organization from a normative perspective. A questionnaire was developed to operationally measure the described management practice attributes of a learning organization. Using a sample of four organizations and 612 subjects, support was found for three a priori predictive hypotheses derived from a conceptual framework. Implications of the results and further empirical research are discussed, especially for linking learning organization attributes to performance using larger samples and multiple measures.

Details

International Journal of Organization Theory & Behavior, vol. 4 no. 3/4
Type: Research Article
DOI: https://doi.org/10.1108/IJOTB-04-03-04-2001-B007
ISSN: 1093-4537

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Book part
Publication date: 5 December 2001

The strategic management of people in work organizations: Review, synthesis, and extension

John E. Delery and Jason D. Shaw

The strategic management of human resources (HR) has been one of the most rapidly growing areas of research within human resources. In the last decade, there have been…

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Abstract

The strategic management of human resources (HR) has been one of the most rapidly growing areas of research within human resources. In the last decade, there have been numerous empirical examinations and theoretical treatments of the link between HR and firm performance. In this paper, we review this empirical and conceptual literature and highlight areas of agreement and those that need further development. We then begin the process of building a conceptual framework based on this review and the extensive employment systems literature. Using our framework, we then discuss several methodological concerns that must be addressed for continued substantive research to proceed. We conclude with our suggestions for future empirical and conceptual work.

Details

Research in Personnel and Human Resources Management
Type: Book
DOI: https://doi.org/10.1016/S0742-7301(01)20003-6
ISBN: 978-1-84950-134-7

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Article
Publication date: 17 July 2007

The Human Resources Revolution: Why Putting People First Matters

Christopher C.A. Chan

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Details

Leadership & Organization Development Journal, vol. 28 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/01437730710761788
ISSN: 0143-7739

Keywords

  • HR practices
  • Competitive advantage
  • Effectiveness

Content available
Book part
Publication date: 15 July 2019

High-involvement Work Processes and Systems: A Review of Theory, Distribution, Outcomes, and Tensions

Peter Boxall, Meng-Long Huo, Keith Macky and Jonathan Winterton

High-involvement work processes (HIWPs) are associated with high levels of employee influence over the work process, such as high levels of control over how to handle…

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Abstract

High-involvement work processes (HIWPs) are associated with high levels of employee influence over the work process, such as high levels of control over how to handle individual job tasks or a high level of involvement at team or workplace level in designing work procedures. When implementations of HIWPs are accompanied by companion investments in human capital – for example, in better information and training, higher pay and stronger employee voice – it is appropriate to talk not only of HIWPs but of “high-involvement work systems” (HIWSs). This chapter reviews the theory and practice of HIWPs and HIWSs. Across a range of academic perspectives and societies, it has regularly been argued that steps to enhance employee involvement in decision-making create better opportunities to perform, better utilization of skill and human potential, and better employee motivation, leading, in turn, to various improvements in organizational and employee outcomes.

However, there are also costs to increased employee involvement and the authors review the important economic and sociopolitical contingencies that help to explain the incidence or distribution of HIWPs and HIWSs. The authors also review the research on the outcomes of higher employee involvement for firms and workers, discuss the quality of the research methods used, and consider the tensions with which the model is associated. This chapter concludes with an outline of the research agenda, envisaging an ongoing role for both quantitative and qualitative studies. Without ignoring the difficulties involved, the authors argue, from the societal perspective, that the high-involvement pathway should be considered one of the most important vectors available to improve the quality of work and employee well-being.

Details

Research in Personnel and Human Resources Management
Type: Book
DOI: https://doi.org/10.1108/S0742-730120190000037002
ISBN: 978-1-78973-852-0

Keywords

  • High-involvement work processes
  • high-involvement work systems
  • worker participation
  • high-performance work systems
  • employee autonomy
  • job quality
  • employee well-being

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Article
Publication date: 4 June 2018

Testing horizontal and vertical alignment of HR practices designed to achieve strategic organizational goals

Brian Martinson and John De Leon

The purpose of this paper is to measure the effect of aligning HR practices horizontally and vertically to support organizational strategic goals.

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Abstract

Purpose

The purpose of this paper is to measure the effect of aligning HR practices horizontally and vertically to support organizational strategic goals.

Design/methodology/approach

Hypotheses were tested using 85,840 employees’ responses collected from a single, large public organization’s annual employee survey. Factor analysis with principal axis factoring and varimax rotation was used to confirm the variables being studied. The relationships were analyzed using ordered logistic regression.

Findings

Results suggest that compensation practices, workforce planning, and work/life balance-focused HR practices can be used to predict job satisfaction and turnover intentions. Additionally, when the combined effects of the three HR practice types are considered together, an increased reduction in turnover intention is indicated.

Practical implications

To achieve optimal performance organizations should be diligent in their efforts to align their functional area HRM strategies and practices with each other and with the overall strategic goals and objectives guiding the organization.

Originality/value

While the positive effect of alignment has been proposed by many scholars, empirical examinations of the binary approach are rare. This paper contributes to the field by providing a unique empirical examination of an organization’s implementation of HR practices designed to achieve stated strategic objectives through a large scale study.

Details

Journal of Organizational Effectiveness: People and Performance, vol. 5 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/JOEPP-10-2016-0057
ISSN: 2051-6614

Keywords

  • Compensation
  • HR strategy
  • Turnover (employee)
  • High performance work systems
  • Job satisfaction
  • Rewards system

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Book part
Publication date: 20 July 2017

Systemic Awareness Modeling: A Synthesis of Strategic HR Decision-Making Practices

Lars U. Johnson, Cody J. Bok, Tiffany Bisbey and L. A. Witt

Decision-making in human resources management is done at both the micro and macro level of organizations. Unfortunately, the decisions at each level are often executed…

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Abstract

Decision-making in human resources management is done at both the micro and macro level of organizations. Unfortunately, the decisions at each level are often executed without consideration of the other, and current theory reflects this issue. In response to a call for integration of micro- and macro-level processes by Huselid and Becker (2011), we review the extant literature on strategic human resources and high-performance work systems to provide recommendations for both research and practice. We aimed to contribute to the literature by proposing the incorporation of the situation awareness literature into the high-performance work systems framework to encourage the alignment of human resources efforts. In addition, we provide practical recommendations for integrating situation awareness and strategic decision-making. We discuss a process for the employment of situation awareness in organizations that might not only streamline human resources management but also result in more effective decisions. Additional considerations include implications for teams, boundary conditions (e.g., individual differences), and measurement.

Details

Research in Personnel and Human Resources Management
Type: Book
DOI: https://doi.org/10.1108/S0742-730120170000035008
ISBN: 978-1-78714-709-6

Keywords

  • Situational awareness
  • strategic human resources management
  • high-performance work systems
  • transactive memory systems

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Book part
Publication date: 16 July 2018

Governance Mechanisms and HRM Activities in Self-managing Teams

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Details

Organisational Roadmap Towards Teal Organisations
Type: Book
DOI: https://doi.org/10.1108/S1877-636120180000019006
ISBN: 978-1-78756-311-7

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Book part
Publication date: 15 July 2019

Reviewing Creativity and Innovation Research Through the Strategic HRM Lens

Saba S. Colakoglu, Niclas Erhardt, Stephanie Pougnet-Rozan and Carlos Martin-Rios

Creativity and innovation have been buzzwords of managerial discourse over the last few decades as they contribute to the long-term survival and competitiveness of firms…

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Abstract

Creativity and innovation have been buzzwords of managerial discourse over the last few decades as they contribute to the long-term survival and competitiveness of firms. Given the non-linear, causally ambiguous, and intangible nature of all innovation-related phenomena, management scholars have been trying to uncover factors that contribute to creativity and innovation from multiple lenses ranging from organizational behavior at the micro-level to strategic management at the macro-level. Along with important and insightful developments in these research streams that evolved independently from one another, human resource management (HRM) research – especially from a strategic perspective – has only recently started to contribute to a better understanding of both creativity and innovation. The goal of this chapter is to review the contributions of strategic HRM research to an improved understanding of creativity at the individual-level and innovation at the firm-level. In organizing this review, the authors rely on the open innovation funnel as a metaphor to review research on both HRM practices and HRM systems that contribute to creativity and innovation. In the last section, the authors focus on more recent developments in HRM research that focus on ambidexterity – as a way for HRM to simultaneously facilitate exploration and exploitation. This chapter concludes with a discussion of future research directions.

Details

Research in Personnel and Human Resources Management
Type: Book
DOI: https://doi.org/10.1108/S0742-730120190000037007
ISBN: 978-1-78973-852-0

Keywords

  • Human resources
  • creativity
  • innovation
  • innovation funnel
  • ambidexterity
  • Strategic HRM

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