Search results

Presents a model conceptualizing the role of emotional dissonance in organizational behavior. Emotional dissonance is a form of person‐role conflict originating from the conflict between expressed and experienced emotions. Viewed within a contingency framework, the effect of emotional dissonance on its direct consequences of job dissatisfaction and emotional exhaustion may vary in their intensity depending on the existence (or lack thereof) of moderators and mediators. The study presents nine propositions hypothesizing the impact of these variables to guide future empirical research. As moderators, high levels of self‐monitoring, social support and trait self‐esteem may reduce the deleterious impact of emotional dissonance on job satisfaction and emotional exhaustion. Alternatively, emotional dissonance may induce job tension and state negative affectivity, and reduce state self‐esteem, which in turn, lead to job dissatisfaction and emotional exhaustion. Theoretical and a few practical implications are discussed.

The purpose of this paper is to examine how a cognitive process, transcendence, moderates the relationship between perceptions of organizational politics (POPs) and several work outcomes.

Participants across two studies (Study 1: 187 student-recruited working adults; Study 2: 158 information technology employees) provided a demographically diverse sample for the analyses. Key variables were transcendence, POPs, job satisfaction, job tension, emotional exhaustion, work effort, and frustration.

Results corroborated the hypotheses and supported the authors’ argument that POPs lacked influence on work outcomes when individuals possessed high levels of transcendence. Specifically, high levels of transcendence attenuated the decreases in job satisfaction and work effort associated with POPs. Additionally, transcendence acted as an antidote to several workplace ills by weakening the increases in job tension, emotional exhaustion, and frustration usually associated with POPs.

This study found that transcendence, an individual-level cognitive style, can improve work outcomes for employees in workplaces where POPs exist. Future studies should use longitudinal data to study how changes in POPs over time affect individuals’ reported levels of transcendence.

Although it is impossible to eliminate politics in organizations, antidotes like transcendence can improve individuals’ responses to POPs.

This study is one of the first to utilize an individual-level cognitive style to examine possible options for attenuating the effects of POPs on individuals’ work outcomes.

Considerable progress has been made over the past 20 years toward the construction of a global stress paradigm for accountants in the workplace. Over this time period, a number of antecedents and consequences of personal and organizational stress have been identified and empirically verified. These efforts have provided the foundation for future investigations, which will likely provide additional guidance to those seeking to implement strategies aimed at enhancing individual well-being and organizational efficiency. This chapter synthesizes the findings of these studies to construct a model of the stress dynamic among accountants aimed at guiding future efforts designed to refine our understanding of this critical phenomenon.

This study aims to explore how employees respond to tensions in groups and whether experiencing tensions could spur on their creativity (including radical and incremental creativity). Through integrating the literature on tension and regulatory focus theory, this study develops a model depicting the process from experiencing tensions to creativity via regulatory foci. This study further investigates the moderating effect of employees’ hierarchical level on these processes.

A two-wave survey was conducted with a sample of 375 employees in China. MPLUS was used to examine the moderated mediation model.

The results show that experiencing tensions can simultaneously activate employees’ prevention focus and promotion focus, both of which in turn influence radical and incremental creativity. Specifically, prevention focus mediates the negative relationship between experiencing tensions and the two aforementioned types of creativity, and promotion focus mediates the positive relationship between experiencing tensions and radical creativity. Employees’ hierarchical level significantly buffers the link between experiencing tensions and prevention focus.

Organizations should optimize their work design to simplify the role demand of employees in the early stages of their careers. Top-tier employees should be encouraged and empowered to think and act with a paradoxical approach, which can drive them to generate more creative outcomes. Besides, when aiming to discover radical ideas, managers should emphatically cultivate employees’ promotion focus.

This study contributes to the literature on tension through revealing and testing the dual paths resulted by employees’ experiencing tensions. It also advances current research by contrasting the effects of experiencing tensions on different types of creativity.

Theory and method are inherently intertwined in the creation and maintenance of most areas of scientific inquiry. The organizational sciences, in general, and the occupational stress area, in particular, are no exceptions. In this paper, we argue that an implicit supposition of linear independent–dependent variable forms has driven both theory and method, and as such, presents a characterization of organizational science and stress scholarship that is incomplete at best. We also review stress literature that has acknowledged the potential for nonlinear stressor–strain associations and offer empirical examples of both restricted and non-restricted nonlinearity. We conclude by offering prescriptions for scholars conducting research that extends beyond the examination of linear forms exclusively.

The purpose of this paper is to examine whether job satisfaction and job-related stress differ among employees of different banking sectors.

Questionnaire were administered to 337 employees from various banks belonging to private sector, public sector and new generation banks. One way ANOVA was conducted to find out whether job satisfaction and job relates stress varied on the basis of three different sectors of banks. Further post hoc test was conducted to find out which sector differs significantly.

Results indicated that employees of different sectors of bank had different level of job satisfaction and job-related stress. Further it was revealed that public sector banks have lower job-related stress when compared to private sector banks and new generation banks; and higher job satisfaction when compared to new generation banks.

With the rapid developments and competition in banks, measures should be taken in private sector banks and new generations banks to reduce job-related stress and enhance job satisfaction level of employees. This may also result in increased quality of services and reduced labour turnover in banks.

The study is original and empirical in nature. It shows that the job satisfaction and job-related stress differ among employees of different groups of banks in the banking sector. If banking sector is considered as a true representative of the service sector, the results of this study has wider implication in the service industry as a whole.

The current conceptualizations and measurements of well-being are inadequate in the context of work. Specifically, well-being research has neglected the social aspects of well-being. Therefore, the present study aims to investigate the validity of a multi-dimensional view of occupational social well-being.

Data were collected in an educational setting, i.e. six different schools in a Swedish municipality. A total of 314 teachers and other categories of school staff (239 females and 75 males) participated in a survey study.

Results provided empirical support for a multi-dimensional view of occupational social well-being. The dimensions were integration, acceptance, contribution, actualization and coherence, and they were differentially correlated with previous measures of well-being. Furthermore, occupational social well-being accounted for additional variance in work tension, overall job satisfaction and organizational commitment over and above the variance accounted for by positive and negative affect and satisfaction with life, indicating the value of taking domain-specific social indicators of well-being into account in explaining various employee outcomes.

Occupational social well-being is an umbrella term for describing the well-lived social life in the context of work. As such, this is a crucial part of a holistic view of well-being at work. Thus, effective employee well-being enhancement programs should not only focus on physical and mental health promotion or competence development but must also include measures of relational experience and functioning as discussed in the present study.

This is the first study to measure and validate occupational social well-being as an attempt to complement existing measures of subjective and psychological well-being. Measures of social aspects of well-being are crucial to assess as it has been argued in previous research that context-free measures of well-being might render misleading results.

The purpose of this research is to examine how attention control moderates the relationship between perceptions of others' entitlement behavior and employee attitudinal, behavioral, and health outcomes.

In study 1, data were collected from 309 employees of a municipality. In the second study, the independent and dependent variables were collected two months apart (and matched) from 584 individuals working in a range of occupations and organizations.

Perceived entitlement behavior was associated with increased tension and depressed mood at work and decreased satisfaction and citizenship for employees low in attention control.

The exclusive use of data collected via a survey methodology is a limitation. However, tests of multicollinearity offered no evidence of method inflation. Future research should expand the scope of conceptualization to consider both individual difference (i.e. mood, affect) and contextual (i.e. justice, equity) factors when considering the effects of the perceptions of others' entitlement behavior and attention control on work outcomes.

By having the ability to better regulate attention, the negative effects of the entitled behavior of others are minimized. Attention control can be learned or improved, and employers should attempt to develop this ability. Managers may also find it useful to find out why some employees act entitled while others do not.

This is the first study to examine the interrelationship between the perceptions of others' entitlement behavior and attention control in actual work settings. Hence, gaps in multiple bodies of literature (i.e. stress and wellbeing, organizational behavior, psychology, cognitive science) are addressed.

In recent years the Minneapolis (Minnesota) Public Schools have displaced over 1,800 teachers and professional staff. While there is an extensive job loss literature, there is no information available on the adjustments encountered by displaced teachers. Survey data were obtained from a random sample of teachers and licensed staff who were downsized from 2000–2001 through 2003–2004. The majority of downsized teachers reported difficulty in finding another teaching position, in large part because many of them were laid-off during the summer after other districts had completed their hiring. Continuing lay-offs have cut deeper into the seniority roster, exacerbating job insecurity tension for downsizing survivors.