Search results

Since the late 1980s we’ve been inspired by feminist theorizing to interrogate our field of organization studies, looking critically at the questions it asks, at the underlying premises of the theories allowing for such questions, and by articulating alternative premises as a way of suggesting other theories and thus other questions the field may need to ask. In so doing, our collaborative work has applied insights from feminist theorizing and cultural studies to topics such as leadership, entrepreneurship, globalization, business ethics, issues of work and family, and more recently to sustainability. This text is a retrospective on our attempts at intervening in our field, where we sought to make it more fundamentally responsive to problems in the world we live in and, from this reflective position, considering how and why our field’s conventional theories and practices – despite good intentions – may be unable to do so.

Purpose – This chapter reflects on the importance of being reflexive as a socio-legal researcher whilst seeking to address the practicalities, challenges and methods of being reflexive during the research process. The chapter demonstrates ‘doing it’ by reporting on the use of an internal dialogue of the researcher’s feelings and choices during research encounters to reflect on the status of insider knowledge in the interview process. It also charts the unexpected emotional reactions of participants, and in doing so, highlights the challenges of reflection in and on everyday practice as a physiotherapist.

Methodology/Approach – The research reported here was an empirical ethics study using in-depth interviews and the voice-centred relational method as practical means of doing and being reflexive.

Findings – The chapter sheds light on the role of emotion in the research process, the author’s emotional position as researcher and the unexpected emotional reactions of participants.

Originality/Value – The chapter presents a practical method of reflexivity in qualitative research and considers the personal and ethical issues that arise during the research process from the competing perspectives of both insider and researcher. The key lesson learnt is the importance of reflecting on ethically important, and at times uncomfortable, moments in the research process so that other researchers can learn about the ‘how to’ of reflexivity and reflexive writing.

This chapter offers an overview of the field of care ethics as it has developed over the past 40 years. It considers ways in which care and kindness align, are mutually reinforcing or perhaps diverge, in an effort to consider how both might be bolstered in management and organizational studies (MOS), and beyond, in workplace practice. While definitions of care usually focus on the meeting of needs, kindness is less well defined and explored. The chapter examines the possibilities of kindness as a pathway to care, as a component or stage of care, as congruent with care, as an enhancement to or deepening of care, and also how kindness and care might impede each other. Finally, the chapter considers warnings against half-measures when attempting to entrench care and kindness in the workplace of today.