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Article
Publication date: 1 February 1999

Information systems and other capital investments: evaluation practices compared

Joan A. Ballantine and Stephanie Stray

Reports on the findings of two surveys which examined the way organisations evaluate information systems/technology and other capital of investments. The issues addressed…

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Reports on the findings of two surveys which examined the way organisations evaluate information systems/technology and other capital of investments. The issues addressed include the following: the extent of evaluation; the extent to which evaluation depends on organisational factors, such as project cost and level of organisational turnover; the existence of formal procedures of evaluation; the financial and other criteria used to evaluate investments, and their importance; and the problems organisations face when evaluating both types of investment. In addressing the above issues the study serves two objectives: first, the findings provide valuable insights regarding the way both types of investments are evaluated, which is currently lacking in both the information systems and the accounting and finance literature, and second, the findings enable confirmation or refutation of some of the popular myths which exist in the information systems literature that such investments are different, are therefore evaluated in a “different” way and present “different” problems when compared to other types of organisational investment.

Details

Logistics Information Management, vol. 12 no. 1/2
Type: Research Article
DOI: https://doi.org/10.1108/09576059910256286
ISSN: 0957-6053

Keywords

  • Capital investment
  • Evaluation
  • Information systems
  • Information technology
  • Organizational policy

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Article
Publication date: 1 March 1996

Performance measurement in service businesses revisited

Stan Brignall and Joan Ballantine

Points out that the topic of performance measurement (PM) has received a lot of attention in recent years, with many competing PM models vying for management attention…

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Abstract

Points out that the topic of performance measurement (PM) has received a lot of attention in recent years, with many competing PM models vying for management attention, and recently much of the literature on PM has been summarized in a taxonomic framework by Ballantine and Brignall (1995). Drawing on this taxonomy, describes research which updates the original model for PM in services developed by Fitzgerald et al. (1991), as summarized by Brignall et al. in the November 1991 issue of Management Accounting (UK). Shows that the new model considers PM at all levels of a business, not just at the strategic business unit (SBU) level, and makes propositions relevant to PM system design including information technology (IT) aspects.

Details

International Journal of Service Industry Management, vol. 7 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/09564239610109393
ISSN: 0956-4233

Keywords

  • Contingency theory
  • Control systems
  • Information technology
  • Performance measurement
  • Service industries
  • Strategic business units

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Article
Publication date: 3 April 2007

Cooperative learning: a pedagogy to improve students' generic skills?

Joan Ballantine and Patricia McCourt Larres

The objective of this study is two‐fold. First, it provides guidance to educators and trainers on establishing a cooperative learning environment. Second, it examines…

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Abstract

Purpose

The objective of this study is two‐fold. First, it provides guidance to educators and trainers on establishing a cooperative learning environment. Second, it examines final‐year undergraduate accounting students' opinions on the effectiveness of a cooperative learning environment in delivering generic skills for their future professional accountancy careers. In particular, the study examines relative perceptions of effectiveness between students of differing academic abilities.

Design/methodology/approach

A questionnaire was administered to elicit students' views on whether they believed cooperative learning had enhanced their generic skills development. The data collected were analysed using descriptive statistics and Mann‐Whitney U tests of differences.

Findings

Students found the cooperative learning approach beneficial in developing their generic skills. Further, no significant differences were found between the perceptions of the less and more able students.

Research limitations/implications

The study addresses perceptions of the benefits derived from cooperative learning rather than measuring benefits using an objective measure of achievement. Therefore, an interesting extension of this work would be to chart changes in personal development as a consequence of implementing cooperative learning over a number of years.

Practical implications

The findings provide some level of assurance for educators in accounting and other vocational disciplines that students of different academic abilities believe they have enhanced their generic skills as a result of engaging in cooperative learning.

Originality/value

This paper provides guidance to educators on establishing a cooperative learning environment and provides empirical evidence on its contribution to the enhancement of generic skills.

Details

Education + Training, vol. 49 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/00400910710739487
ISSN: 0040-0912

Keywords

  • Team learning
  • Skills
  • Vocational training
  • Accounting
  • United Kingdom

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Article
Publication date: 19 October 2010

Understanding the role of electronic trading and inter‐organisational cooperation and coordination: A conceptual matrix framework

Colm Fearon, Joan Ballantine and George Philip

This paper aims to examine the relationship between cooperation and inter‐organisational coordination in the supply chain. There is much literature debate over the nature…

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Abstract

Purpose

This paper aims to examine the relationship between cooperation and inter‐organisational coordination in the supply chain. There is much literature debate over the nature of electronic trading enabled cooperation and coordination in the supply chain. The paper examines the major concepts associated with inter‐organisational cooperation in social network literature such as collaboration and partnership and how this is affected by changing forms of coordination (market and hierarchy) governance.

Design/methodology/approach

Seminal literatures about how electronic market and hierarchy coordination mechanisms have changed over time are examined. While some evidence from interviewing companies is used in conjunction with literature to inform discuss the workings of a matrix framework, the discussion remains essentially conceptual.

Findings

A conceptual cooperation and coordination matrix outlines four quadrant forms of cooperation relative to evolving electronic markets and hierarchy coordination contexts, namely; “collaboration”, “partnership”, “dominance” and “autonomous”. The matrix depicts and describes subtle differences in these forms of cooperation. Collaboration involves a low degree of vertical integration and a high number of trading partners transacting on short‐term contracts. Partnering involves a higher degree of inter‐firm linkage with fewer stable partners on a medium to long‐term basis. Dominance is characterised as a traditional form of hierarchical inter‐firm linkage with a high degree of vertical integration. The autonomous organisation specialises in the production and delivery of major super brands which in the case of information based products can be sold directly to the customer.

Originality/value

The contribution is a discussion analysis and new matrix framework depicting forms of cooperation relative to market and hierarchy coordination contexts in the supply chain. This is useful for understanding theoretical interplay between different forms of inter‐firm cooperation and complex supply chain inter‐dependencies that utilise information technology.

Details

Internet Research, vol. 20 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/10662241011084095
ISSN: 1066-2243

Keywords

  • Partnership
  • Electronic commerce
  • Hierarchical control
  • Supply chain management

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Article
Publication date: 1 March 1984

Life After 40, Part 2

When Ezra Tull, in Anne Tyler's Dinner at the Homesick Restaurant, discovers a lump on his thigh, “The word cancer came on its own, as if someone had whispered it into his…

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When Ezra Tull, in Anne Tyler's Dinner at the Homesick Restaurant, discovers a lump on his thigh, “The word cancer came on its own, as if someone had whispered it into his ear, but what caused his shocked expression was the thought that flew in after it All right Let it happen. I'll go ahead and die. He shook that away, of course. He was 46 years old, a calm and sensible man, and later he would make an appointment with Dr. Vincent…It wasn't that he really wanted to die. Naturally not. He was only giving in to a passing mood, he decided…,this summer hadn't been going well. His mother, whose vision had been failing since 1975 was now (in 1979) almost totally blind, but she did not admit it which made it all the harder to care for her…His restaurant was floundering even more than usual; his finest cook had quit because her horoscope advised it; and a heat wave seemed to be stupefying the entire city…” Ezra's situation aptly illustrates three major lifetasks of middle‐age: accepting the loss of youth (and the changing physical conditions of aging), coping with new family relationships, and handling work‐related problems. This column focuses on the loss of youth and coping with family relationships.

Details

Collection Building, vol. 6 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/eb023151
ISSN: 0160-4953

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Article
Publication date: 1 March 1983

Redressing an Internal Imbalance: Women and Science Fiction, 1965–1980

Janice M. Bogstad

For many years, science fiction has been perceived as “rayguns and rocket ships” boys' literature. Any number of impressionistic and statistical studies have identified…

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Abstract

For many years, science fiction has been perceived as “rayguns and rocket ships” boys' literature. Any number of impressionistic and statistical studies have identified the typical SF reader as male, between the ages of twelve and twenty and, in the case of adults, employed in some technical field. Yet I continually find myself having conversations with women, only to find that they, like myself, began reading science fiction between the ages of six and ten, have been reading it voraciously ever since, and were often frustrated at the absence of satisfying female characters and the presence of misogynistic elements in what they read. The stereotype of the male reader and the generally male SF environment mask both the increasing presence of women writers in the field of science fiction and the existence of a feminist dialog within some SF novels. This dialog had its beginnings in the mid‐sixties and is still going strong. It is the hope of the feminist SF community that this effacement can be counteracted.

Details

Collection Building, vol. 5 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/eb023123
ISSN: 0160-4953

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Article
Publication date: 1 August 2006

A learning framework for the small business environment

Felicity Kelliher and Joan Bernadette Henderson

The aim of this article is to offer insight into the factors affecting individual and organisational learning in a small business; specifically the identification of the…

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Abstract

Purpose

The aim of this article is to offer insight into the factors affecting individual and organisational learning in a small business; specifically the identification of the learning relationships that are unique to the small business environment.

Design/methodology/approach

The authors apply Crossan et al.'s (1997, 1999) Organisational Learning Framework. The proposed framework is supported by empirical evidence generated through a longitudinal case study carried out in a small business in the Republic of Ireland over a two‐year period. A learning catalyst, in this case the implementation of a new information system (IS), offered an initial point from which to gauge subsequent learning within the studied case.

Findings

This framework acknowledges the learning impact of a small workforce, an owner‐centred culture and a simple organisational structure, as well as the time and resource constraints specific to small businesses which affect the learning dynamic. The framework also takes account of the learning challenges brought about by external influences unique to a small business environment, such as enforced organisational change created by powerful business partners' commercial requirements.

Research limitations/implications

As this framework was developed based on a single case, similar research may be conducted on additional case studies to determine the learning dynamic in alternative settings and business environments.

Originality/value

This research presents some valuable insights into the ways in which organisational learning can be facilitated and impeded in the largely ignored small business environment.

Details

Journal of European Industrial Training, vol. 30 no. 7
Type: Research Article
DOI: https://doi.org/10.1108/03090590610704385
ISSN: 0309-0590

Keywords

  • Small enterprises
  • Organizational behaviour
  • Learning

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Article
Publication date: 1 February 1984

The Embrace of Chaos: Definitions of the Genre of Alienation—Thrillers

Kathleen Heim

The dismissal of the ordinary and the embrace of chaos are characteristics of the thriller which has, over the last decade, accounted for nearly 25 percent of the…

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Abstract

The dismissal of the ordinary and the embrace of chaos are characteristics of the thriller which has, over the last decade, accounted for nearly 25 percent of the best‐seller market. In spite of its existential overtones, the thriller, with rare exceptions, is seldom viewed as quality fiction, yet is not generally classified as genre fiction with attendant categorization by libraries and bookstores. Readers of thrillers in pursuit of authors must either search through the general fiction or “mystery” shelves where thrillers are sometimes placed. However, the latter solution offends both mystery and thriller readers.

Details

Collection Building, vol. 6 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/eb023140
ISSN: 0160-4953

Content available
Book part
Publication date: 19 December 2017

References

Karin Klenke

Free Access
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Abstract

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Women in Leadership 2nd Edition
Type: Book
DOI: https://doi.org/10.1108/978-1-78743-063-120172014
ISBN: 978-1-78743-064-8

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Article
Publication date: 1 December 2001

“It was a great system”: Face‐work and the discursive construction of technology during information systems development

Rosío Alvarez

This paper examines discursive strategies deployed by individuals to manage the deinstitutionalization of technology during IS development. In particular, the strategy of…

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This paper examines discursive strategies deployed by individuals to manage the deinstitutionalization of technology during IS development. In particular, the strategy of face‐work is an inevitable response to requirements analysis, because it centers on identifying “problems”. Directly implicated are individuals who work with the legacy system, thus threats to face and place within the organization are inescapable. This research shows that individuals save face by valorizing the past. This face‐work is accomplished through constructing the legacy system as a great system of the past and by confessing to previous transgressive acts with this system that attests to their technological competence. Both strategies are an intricate part of identity negotiations that serve to secure an individuals’ place in the organization. In this study, the presence of expert consultants and researcher gave expression to particular skewed power relations during the interviews. Thus, face‐work is profoundly influenced by the discursive field in which it takes place. Implications for research and practice are discussed.

Details

Information Technology & People, vol. 14 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/EUM0000000006518
ISSN: 0959-3845

Keywords

  • Information systems
  • Communications
  • Systems development

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