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1 – 10 of 348Joana M. Gonçalves, Fernando A.F. Ferreira, João J.M. Ferreira and Luís M.C. Farinha
Small- and medium-sized enterprises (SMEs) have become increasingly important in national and international markets because they contribute to the development of local and…
Abstract
Purpose
Small- and medium-sized enterprises (SMEs) have become increasingly important in national and international markets because they contribute to the development of local and national economies. SMEs often face serious challenges when competing with multinational companies. The purpose of this paper is to develop a method for assessing SMEs’ competitiveness.
Design/methodology/approach
Based on a constructivist epistemology, this study makes an integrated use of cognitive mapping and the measuring attractiveness by a categorical-based evaluation technique (MACBETH). To this end, face-to-face sessions were conducted with a panel of entrepreneurs and senior managers who deal with the challenges of maintaining SME competitiveness every day. The proposed assessment system was tested and validated by the panel members.
Findings
The methodological processes adopted in this study provide promising results for decision makers seeking to identify the most competitive SMEs. Specifically, the results emphasize, among other points, the importance of innovation and the human dimension to gaining competitive advantages.
Research limitations/implications
The evaluation system developed in this study is extremely versatile and confirms the usefulness of integrating cognitive mapping and MACBETH to facilitate evaluations of SME competitiveness. However, due to its idiosyncratic and process-oriented nature, generalizations need to be done with caution.
Practical implications
The proposed method can be valuable to researchers seeking to develop mechanisms for evaluating SMEs’ entrepreneurial performance and include specialized know-how and sensemaking in organizational decision-making processes.
Originality/value
The integrated use of cognitive maps and MACBETH contributes to a better understanding of how to assess SMEs’ competitiveness. No prior work reporting the use of this dual methodology in this study context has been found.
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Bernardo M.S. Castela, Fernando A.F. Ferreira, João J.M. Ferreira and Carla S.E. Marques
The aftermath of the recent financial crisis has shown that the ability to innovate is a vital management skill and that the methodologies used to evaluate innovation capability…
Abstract
Purpose
The aftermath of the recent financial crisis has shown that the ability to innovate is a vital management skill and that the methodologies used to evaluate innovation capability within small- and medium-sized enterprises (SMEs) should be as holistic and integrative as possible. The purpose of this paper is to address this issue through the combined use of cognitive mapping and the analytic hierarchy process (AHP).
Design/methodology/approach
Cognitive mapping and multiple criteria decision analysis have proved over the years to be effective in handling a wide range of complex decision problems. Following a socio-technical approach, a non-parametric method of evaluating SME innovation capability – based on the results of group meetings with a panel of information technology entrepreneurs and SME chief executive officers – was created, tested and validated.
Findings
The methodological processes adopted in this study provide promising results for decision makers seeking to identify the most innovative SMEs. Furthermore, the sensitivity analyses carried out also supported the findings.
Research limitations/implications
This study confirms the usefulness of integrating cognitive mapping and the AHP to facilitate evaluations of SME innovation capability. However, due to the process-oriented nature of the research, extrapolations without proper adjustments are not recommended.
Practical implications
The panel members who participated in this study consider the proposal extremely versatile and see great potential for further applications in the measurement of SME innovation capability.
Originality/value
The combined use of cognitive mapping and the AHP offers a holistic and well-informed perspective on the issue in question. The authors know of no prior work reporting this approach in the same research context.
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Sara M. Martins, Fernando A.F. Ferreira, João J. M. Ferreira and Carla S.E. Marques
The prosthodontics sector is facing major challenges because of scientific and technological advances that imply a clearer definition of lines of action and decision making…
Abstract
Purpose
The prosthodontics sector is facing major challenges because of scientific and technological advances that imply a clearer definition of lines of action and decision making processes. Measuring quality of service in this sector is a complex decision problem since the perceptions of three main players need to be considered: patients, dentists and dental technicians. This study sought to develop an artificial-intelligence-based (AI-based) method for assessing service quality in the dental prosthesis sector.
Design/methodology/approach
Using strategic options development and analysis (SODA), which is grounded on cognitive mapping, and the measuring attractiveness by a categorical based evaluation technique (MACBETH), a constructivist decision support system was designed to facilitate the assessment of service quality in the dental prosthesis sector. The system was tested, and the results were validated both by the members of an expert panel and by the vice-president of the Portuguese association of dental prosthesis technicians.
Findings
The methodological process developed in this study is extremely versatile and its practical application facilitated the development of an empirically robust evaluation model in this study context. Specifically, the profile analyses carried out in actual clinics allowed the cases in which improvements are needed to be identified.
Originality/value
Although already applied in the fields of AI and decision making, no prior work reporting the use of SODA and MACBETH for assessing service quality in the prosthodontics sector has been found.
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João Lopes, Sergio Jesus Teixeira, João J.M. Ferreira, Paulo Silveira, Luís Farinha and João Lussuamo
The purpose of this paper is to involve the differences in the entrepreneurial intentions of student at higher education institutions (HEIs) in the Portuguese regions (mainland…
Abstract
Purpose
The purpose of this paper is to involve the differences in the entrepreneurial intentions of student at higher education institutions (HEIs) in the Portuguese regions (mainland and insular).
Design/methodology/approach
Applying a sample of 594 valid responses, the authors analyzed the data according to linear regression models.
Findings
The results convey how HEI students generally do not intend to become entrepreneurs in both the mainland and the insular regions. Although HEI students broadly do not aim to launch their own businesses, the results show that students in mainland regions feel they have the skills to start a business and drive it to success. In insular regions, students feel encouraged by their friends and family to set up their own business. When comparing insular and mainland regions, the results demonstrate how in insular regions, there is a greater probability that HEI students become entrepreneurs than in the mainland regions. Furthermore, entrepreneurial intentions in the mainland regions develop in terms of “opportunities” while driven by necessity in the insular regions.
Practical implications
This furthermore makes recommendations to regional governments and to HEIs in order to enable better encouragement of entrepreneurship in academia.
Originality/value
This study is original and innovative due to its comparison of the entrepreneurial intentions prevailing in mainland and insular regions and may propose new highlights to the academic scientific literature.
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Neuza C.M.Q.F. Ferreira and João J.M. Ferreira
This study sought to develop an aggregated assessment of the literature on the resource-based view (RBV). The main aim was to map the RBV field based on a systematic literature…
Abstract
Purpose
This study sought to develop an aggregated assessment of the literature on the resource-based view (RBV). The main aim was to map the RBV field based on a systematic literature review (SLR) of 226 academic articles published in refereed journals from 1994 to 2022.
Design/methodology/approach
Two bibliometric analysis methods were used: bibliographic coupling and co-citation. These measures are complementary because bibliographic coupling is retrospective in nature and co-citation is forward-looking.
Findings
The analysis identified the most influential studies, top-cited articles and journals and six major thematic clusters: RBV, customer orientation and alliance portfolio, resource-based theory, firm performance, entrepreneurial orientation (EO) and dynamic capabilities.
Originality/value
This research was based on a combination of bibliographic coupling and co-citation analysis. The results provide a better understanding of the RBV field’s intellectual structure, which reveals potential new lines of future research.
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Sérgio J. Teixeira and João J.M. Ferreira
The purpose of this paper is to explore and analyse the role of entrepreneurial artisan products in regional tourism competitiveness.
Abstract
Purpose
The purpose of this paper is to explore and analyse the role of entrepreneurial artisan products in regional tourism competitiveness.
Design/methodology/approach
This study applies secondary data from different sources (Regional Directorate of Statistics of Madeira, the Madeira Institute of Wine, Embroideries and Handicrafts) covering a temporal period spanning the last 15 years (2001-2015). This deployed quantitative data analysis through an econometric approach with recourse to regression models and the Pearson’s correlation technique.
Findings
According to the results, it is suggested that in terms of external support and funding, there should be a greater role and a boost in the number of projects carried out not only under the auspices of the European Union but also under the Autonomous Region of Madeira. Thus, participant companies may invest in greater business efficiency and entrepreneurship, in innovation, promotion and the internationalisation of their products, and thereby obtain greater overall regional competitiveness.
Research limitations/implications
The generalisation of results remains to a certain extent limited, given the findings stem from only one particular region. The exclusive utilisation of secondary data may also undermine the robustness of the results obtained.
Originality/value
The study provides empirical evidence that helps in identifying the role of artisan products within the capacity for regional tourism sector entrepreneurship and competitiveness. Furthermore, this also contributes to the knowledge of the scientific community particularly interested in artisan and cultural entrepreneurship and regional competitiveness in the tourism sector.
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Cristina I.M.A.S. Fernandes, João J.M Ferreira, Carla Azevedo Lobo and Mario Raposo
A key point in the internationalisation process of companies comes with the choice of international market. Following this choice, the results companies may thereby obtain help in…
Abstract
Purpose
A key point in the internationalisation process of companies comes with the choice of international market. Following this choice, the results companies may thereby obtain help in measuring their level of international performance. This study aims to measure the impact of internationalisation processes in keeping with company market orientations (MOs) through measuring their effect on international performance.
Design/methodology/approach
The authors obtained the data from a questionnaire sent out by email to a total of 8,103 exporting companies and/or with interests in exporting (the study population) registered in the AICEP-Portugal Global database that provided the email addresses of the company representatives responsible for internationalisation. The authors received a total of 320 valid responses (sample).
Findings
The results display a positive MO effect both on internationalisation processes and on international performance. The authors also note the importance of studying the influence of strategic orientations on internationalization processes, motivated by the particular SME’s characteristics.
Originality/value
The authors aim to contribute to the study of the influence of the MO, both upstream and downstream, thus seeking to verify its impact on internationalization processes.
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João J.M. Ferreira and Ana Joana C. Fernandes
This study reviews the literature on collaborative consumption (CC), depicting the main theoretical lineages of the CC approach while leveraging the findings to suggest promising…
Abstract
Purpose
This study reviews the literature on collaborative consumption (CC), depicting the main theoretical lineages of the CC approach while leveraging the findings to suggest promising paths for advancing the literature.
Design/methodology/approach
This review is based on a bibliometric approach. The strict research protocol employed led to the inclusion of 249 articles in the descriptive and bibliometric analyses. The co-citation analysis led to the inclusion of 50 co-cited articles in the content analysis.
Findings
The descriptive analysis depicts the research profile on CC in terms of main features, yearly evolution of publications and citations, most influential articles and most influential journals. The systematization of the co-citation analysis led to the identification of three complementary theoretical lineages of research on CC: (1) theoretical roots of CC, (2) drivers of CC and (3) the sharing economy: consequences/outcomes. An integrative framework of research on CC schematizing the main theoretical lineages identified is proposed. Based on the critical gaps identified in the literature in CC, an agenda for future research is suggested.
Originality/value
Despite the burgeoning interest in the CC approach, the literature has yet to fully grasp the CC concept's real implications. This study portrays a comprehensive review of the literature on CC; an integrative framework of the main theoretical lineages of research on CC is proposed, and an agenda for future research is suggested based on the critical gaps identified and implications for literature, policy and practice are stated.
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Jéssica C.M. Simões, Fernando A.F. Ferreira, Marta Peris-Ortiz and João J.M. Ferreira
Capital restrictions normally exist in the creation of a startup, requiring investors to analyze funding alternatives in a highly competitive climate. Although different types of…
Abstract
Purpose
Capital restrictions normally exist in the creation of a startup, requiring investors to analyze funding alternatives in a highly competitive climate. Although different types of incentives to support startups exist, these incentives are only available to those companies that fulfill the requirements of the funding program to which they have applied. Due to social and economic changes introduced by the digital economy, however, existing mechanisms for assessing the potential growth of startups are scarce, outdated or simply incomplete, distorting the results of such evaluations.
Design/methodology/approach
Evaluating business opportunities and how to exploit them are critical activities for an entrepreneur. This study sought to address this issue through the combined use of cognitive mapping and the Decision EXpert (DEX) technique. Assuming a constructivist stance, the study brought together a panel of experienced entrepreneurs and business investors to identify and articulate the criteria to be considered in the evaluation and classification of startups.
Findings
The evaluation system created in this study was tested, and the results were validated by the expert panel on a collective basis, demonstrating that the dual methodology used can increase our understanding of the decision problem at hand and lead to more informed and potentially better evaluations of the potential growth of startups.
Originality/value
The authors know of no prior work reporting the integrated use of cognitive mapping and DEX in this study context.
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Elias G. Carayannis, João J.M. Ferreira and Cristina Fernandes
Knowledge and its management and, more recently, strategic knowledge management (SKM) represent major challenges for the organisations of the 21st century. Despite the importance…
Abstract
Purpose
Knowledge and its management and, more recently, strategic knowledge management (SKM) represent major challenges for the organisations of the 21st century. Despite the importance of this knowledge field, and the significant quantity of research that has focussed on this theme, there is a dearth of studies in the literature undertaking a systematic SKM review. This study aims to provide a currently complete and systematic SKM review to stimulate and contribute to furthering this academic field and correspondingly set out an agenda for future research.
Design/methodology/approach
This paper sourced the data from the science citation index expanded (SCI-expanded), the social sciences citation index (SSCI) and the arts and humanities citation index (A&H CI) databases. This research spanned references published in journals belonging to the categories of management, business and economics without any chronological filter. The search returned a total of 99 references with their dates of publication between 1995 (1 reference) and 2018 (7 references).
Findings
The results included the identification of three core approaches to this study field: SKM models and competitive advantage, SKM implementation and the Systematic SKM approach.
Practical implications
This current study seeks to undertake the mapping of the scientific publications, the intellectual structure and research trends in the SKM field to: identify the fundamental contributions to the SKM research field; determine the research pathways establishing its intellectual structure and the scientific journals with the greatest impact on the field and identify the SKM research field geographical distribution and its collaborative structure.
Originality/value
This study defines a roadmap for an informed research agenda that proposes multiple directions: the usage and development of an innovative theory that may open new paths for future research and theoretical construction; a more sophisticated understanding of the concept and its applicability; approaching the shortcomings interrelated with the content across different levels of analysis; and the application of relevant and appropriate methodologies for operationalizing SKM.
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