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Article
Publication date: 25 September 2009

Jiankang Wang and Jiuling Xiao

The purpose of this paper is to analyze the detailed content and research framework of a knowledge management audit, from the view of operation flow based on a cognition…

Abstract

Purpose

The purpose of this paper is to analyze the detailed content and research framework of a knowledge management audit, from the view of operation flow based on a cognition summary of knowledge management audit proposed by many scholars and organizations, in order to put forward some references for effective implementation of an organization knowledge management project.

Design/methodology/approach

The paper carries out a multi‐perspective analysis of the cognition of knowledge management audit summarizes the similarities and differences between the different viewpoints, also a contrasting analysis on the method proposed by various scholars and organizations from the point of view of flow, and then constructs the conceptive framework of knowledge management audit.

Findings

Knowledge management audit is the first important step in a knowledge management project and includes four phases: preparation, analysis, implementation, and summary. Its primary content involves knowledge management environment audit, knowledge property audit, knowledge management ability audit and knowledge management performance audit, and its main modules consist of knowledge demand analysis, knowledge inventory analysis, knowledge map and knowledge flow analysis.

Research limitations/implications

The paper provides a theoretical construction, but has not conducted a case study. In future research development, the framework of the paper will be improved through the case analysis of organization knowledge management practice.

Practical implications

By utilizing the research framework and method of the paper, an organization may understand rapidly the basic content of a knowledge management audit, implement an effective knowledge management audit to help improve organization (including non‐profit organization) performance and implement a knowledge management strategy.

Originality/value

The paper provides a framework for implementing a knowledge management audit.

Details

Journal of Technology Management in China, vol. 4 no. 3
Type: Research Article
ISSN: 1746-8779

Keywords

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Article
Publication date: 19 September 2018

Fatemeh Sheikhshoaei, Nader Naghshineh, Sirous Alidousti and Maryam Nakhoda

There are many challenges in the development of a digital library (DL) and their complexity can be approached effectively with a maturity model. In a maturity model, the…

Abstract

Purpose

There are many challenges in the development of a digital library (DL) and their complexity can be approached effectively with a maturity model. In a maturity model, the features of a phenomenon are divided into different levels and at each level, they are first improved before going on to the improvement or realization of the next level. The purpose of this study is to design a digital library maturity model (DLMM) in Iran.

Design/methodology/approach

The DLMM was designed using a qualitative approach, meta-synthesis and the Delphi technique. First, the maturity features of a DL were identified by assessing 68 sources of study concerning DLs and maturity models using meta-synthesis. The maturity features were then validated by experts using the three-round Delphi technique. Finally, the experts were asked to categorize these features into the five levels of the capability maturity model (CMM) as the base model.

Findings

By analyzing these sources, three categories, seven concepts and 35 codes for the maturity features of a DL were identified. The majority of previous studies focused on the use of hardware/software systems as the backup and empowerment of DLs and the concept of DL content. The maturity features were then validated by experts using the three-round Delphi technique. Like the base model, DLMM has five levels, and most features were categorized into the third and fourth levels by the experts. Features such as human resources, needs assessment of DL and readiness to create a DL were included in the second level.

Originality/value

This work adds the concept of the maturity model to the literature of DLs.

Details

The Electronic Library, vol. 36 no. 4
Type: Research Article
ISSN: 0264-0473

Keywords

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