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Article
Publication date: 1 June 1999

James V. Liberty and Jim Prewitt

In recent years there has been a marked increase in leadership programs, witness the proliferation of books on leadership, articles in business publications about leadership, and…

2404

Abstract

In recent years there has been a marked increase in leadership programs, witness the proliferation of books on leadership, articles in business publications about leadership, and institutions offering training in leadership. But, until recently, leadership education was not readily available from accredited universities. This paper examines professional leadership education in those universities in the USA. Our purpose was to ascertain the underlying academic foundations of leadership master’s degrees and to determine if there was a discernable difference from the foundation of the MBA. We located 15 institutions with leadership master’s degrees. Using catalogs, program descriptions of these programs appear to be more influenced by behavioral science/humanities than the foundations of MBA programs.

Details

Career Development International, vol. 4 no. 3
Type: Research Article
ISSN: 1362-0436

Keywords

Book part
Publication date: 29 August 2018

Paul A. Pautler

The Bureau of Economics in the Federal Trade Commission has a three-part role in the Agency and the strength of its functions changed over time depending on the preferences and…

Abstract

The Bureau of Economics in the Federal Trade Commission has a three-part role in the Agency and the strength of its functions changed over time depending on the preferences and ideology of the FTC’s leaders, developments in the field of economics, and the tenor of the times. The over-riding current role is to provide well considered, unbiased economic advice regarding antitrust and consumer protection law enforcement cases to the legal staff and the Commission. The second role, which long ago was primary, is to provide reports on investigations of various industries to the public and public officials. This role was more recently called research or “policy R&D”. A third role is to advocate for competition and markets both domestically and internationally. As a practical matter, the provision of economic advice to the FTC and to the legal staff has required that the economists wear “two hats,” helping the legal staff investigate cases and provide evidence to support law enforcement cases while also providing advice to the legal bureaus and to the Commission on which cases to pursue (thus providing “a second set of eyes” to evaluate cases). There is sometimes a tension in those functions because building a case is not the same as evaluating a case. Economists and the Bureau of Economics have provided such services to the FTC for over 100 years proving that a sub-organization can survive while playing roles that sometimes conflict. Such a life is not, however, always easy or fun.

Details

Healthcare Antitrust, Settlements, and the Federal Trade Commission
Type: Book
ISBN: 978-1-78756-599-9

Keywords

Content available
Book part
Publication date: 29 August 2018

Abstract

Details

Healthcare Antitrust, Settlements, and the Federal Trade Commission
Type: Book
ISBN: 978-1-78756-599-9

Article
Publication date: 25 April 2008

Deb Sledgianowski, Mohammed H.A. Tafti and Jim Kierstead

The purpose of this paper is to identify ERP system sourcing strategies available to SMEs and to provide insights from a case study of the practices applied and decisions made by…

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Abstract

Purpose

The purpose of this paper is to identify ERP system sourcing strategies available to SMEs and to provide insights from a case study of the practices applied and decisions made by an SME in using a hybrid of sourcing resources to implement the successful conversion of their legacy ERP system to a new information technology (IT) environment.

Design/methodology/approach

This research is a case study utilizing various data sources including face‐to‐face interviews, informal conversations, and e‐mails with members of the case company. Company software applications and documents were examined and employees were observed in action. The analysis compares characteristics of the client‐vendor relationship of the case company with findings from relevant outsourcing literature.

Findings

This case study identified, among others, the following practices that were critical to the case company in their outsourcing endeavors: attending networking events for SMEs, obtaining formal contract for ownership of intellectual property, utilizing local vendor contact point for communication with offshore contact point, and utilizing vendor's skill‐set for specialized resources.

Practical implications

This case study relates practice with theory, providing a reference for both academia and practitioners.

Originality/value

The decision making and practices described in this paper provide insights that may be useful to organizations considering IT software implementations. ERP systems are increasingly more affordable for SMEs and offshore outsourcing is becoming more accessible; therefore, SMEs considering these options may benefit from Kanebridge's experience.

Details

Industrial Management & Data Systems, vol. 108 no. 4
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 1 May 2002

Emily Boyle

As a result of an increasingly competitive petrol retailing environment and the rise of convenience stores in the food retailing sector, oil companies in Britain in the 1980s…

5260

Abstract

As a result of an increasingly competitive petrol retailing environment and the rise of convenience stores in the food retailing sector, oil companies in Britain in the 1980s began to diversity into food retailing and convert their petrol stations into forecourt convenience stores. Drawing on case study evidence of Shell Retail, the paper examines how the company attempted to build its organisation into a strong brand by rebranding its forecourt outlets and introducing business format franchising to manage them. Utilising franchising, branding and food retailing literatures, the work investigates not only why Shell Retail believed business format franchising was more appropriate than traditional franchising or in‐company management for its rebranded forecourts but also the factors that eventually caused the arrangement to fail. In particular, the paper analyses the problems relating to business format franchising that Shell Retail encountered in order to provide guidance for other retailers who may be considering using it as an instrument in the rebranding process.

Details

International Journal of Retail & Distribution Management, vol. 30 no. 5
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 1 June 2005

Thierry C. Pauchant

Many authors have called for a more humane and effective type of leadership. This article seeks to propose a research program on the content and process of integral leadership…

11158

Abstract

Purpose

Many authors have called for a more humane and effective type of leadership. This article seeks to propose a research program on the content and process of integral leadership. This type of leadership has been exemplified by leaders known for their ethical and spiritual maturity, such as Nelson Mandela, the Dalai Lama, Mother Teresa, Eleanor Roosevelt, Martin Luther King, Mohandas Gandhi and Rachel Carson, among others, and by many men and women who have not achieved fame.

Design/methodology/approach

As this research requires a multi‐disciplinary, multi‐level and developmental approach, Ken Wilber's integral model is described and used as a frame for the research program, going beyond the limitations of current leadership inquiry.

Findings

After having presented both the critics offered on leadership research and the tenets of the integral model, the article proposes a research program articulated by the analysis of individual cases of this leadership pattern and the collective analysis of these cases. Further, it adopts a micro, meso and macro perspective through the use of three methodologies: interpretative biography, institutional analysis and historical inquiry.

Originality/value

This research program contributes to a developmental theory of leadership. Researchers will find in this paper an innovative and sounded research program which can generate results on both the practice and development of a type of leadership we badly need.

Details

Journal of Organizational Change Management, vol. 18 no. 3
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 5 September 2008

Jillian Dawes Farquhar, Tracy Panther and Len Tiu Wright

The purpose of this paper is to examine multiple channels in retail banking and demonstrate how qualitative market research investigations can inform strategic decision making…

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Abstract

Purpose

The purpose of this paper is to examine multiple channels in retail banking and demonstrate how qualitative market research investigations can inform strategic decision making. Research into customer acquisition and retention has only recently begun to consider them as part of a single marketing process Inviting exploratory qualitative expert investigation.

Design/methodology/approach

A review of the literature suggested an outline guide for interviewing a selection of expert informants, from a variety of high‐street banks and building societies. The interview data were analysed using both computer‐aided and manual techniques in parallel as part of strengthening the findings.

Findings

The analysis of the interview data suggest five themes of that make up the management of channels in UK high‐street banks that have an impact on customer acquisition and retention and which are as follows: customer groups, interaction style, relationship and loyalty, networks and service and satisfaction.

Originality/value

The themes identified in this preliminary investigation provide a model that maps five aspects that underpin customer acquisition and retention in traditional high‐street banks including for the purposes of this research, building societies in the UK.

Details

Qualitative Market Research: An International Journal, vol. 11 no. 4
Type: Research Article
ISSN: 1352-2752

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Abstract

Details

Mixed-Race in the US and UK: Comparing the Past, Present, and Future
Type: Book
ISBN: 978-1-78769-554-2

Book part
Publication date: 31 December 2010

Wornie L. Reed

This chapter suggests that social justice for African Americans during the era of Obama presidency will advance less from what Mr. Obama does and more from what social scientists…

Abstract

This chapter suggests that social justice for African Americans during the era of Obama presidency will advance less from what Mr. Obama does and more from what social scientists and others do. President Obama is not expected to provide much leadership on this issue for at least four reasons. First, presidents and other high-level elected officials do not tend to make policy without strong public advocacies for such policies. Second, Mr. Obama has put forth a universal rather than a targeted approach to dealing with issues concerning African Americans. Third, he is unlikely to use his bully pulpit to advance social justice for African Americans because he has been reluctant to use the bully pulpit to advance his major legislative agenda. And fourth, the Obama administration has made a habit of fumbling on teachable moments about race. See the missteps in the Henry Louis Gates affair, and the timidity in the Shirley Sherrod and the Van Jones affairs.

Details

Race in the Age of Obama
Type: Book
ISBN: 978-0-85724-167-2

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