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Article
Publication date: 12 June 2017

Jill Booth, Jane L. Ireland, Sandi Mann, Mike Eslea and Lynda Holyoak

This study aims to explore the causes, characteristics and consequences of workplace anger expression and suppression, with an additional aim of testing the emotional dimension of…

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Abstract

Purpose

This study aims to explore the causes, characteristics and consequences of workplace anger expression and suppression, with an additional aim of testing the emotional dimension of Affective Events Theory.

Design/methodology/approach

Participants (n = 187) from management and non-management positions completed an event-contingent anger diary over a period of four working weeks, alongside measures on trait anger and job satisfaction.

Findings

Over 50 per cent of the sample disclosed anger-causing events. In keeping with Affective Events Theory, disposition was important, with trait anger higher in those disclosing anger-causing events. There appeared a range of factors predicting the expression of anger, with these focused primarily on individual issues and pre-existing emotion rather than work characteristics.

Originality/value

Through consideration of management and non-management workers and by using a longitudinal design, the study highlights the importance of individual factors in understanding workplace anger. It notes the value in focusing on discrete emotion. The findings offer a clear direction for future research that could assist with enhancing models of workplace emotion, particularly if the aim is to account for discrete emotions.

Details

International Journal of Conflict Management, vol. 28 no. 3
Type: Research Article
ISSN: 1044-4068

Keywords

Open Access

Abstract

Purpose

As the coronavirus disease 2019 (COVID-19) continues to spread across countries, it is becoming increasingly clear that the presence of pre-existing noncommunicable diseases (NCDs) dramatically increases the risk of aggravation in persons who contract the virus. The neglect in managing NCDs during emergencies may result in fatal consequences for individuals living with comorbidities. This paper aims to highlight the need for a paradigm shift in the governance of public health emergencies to simultaneously address NCD and noncommunicable disease (CD) pandemics while taking into account the needs of high-risk populations, underlying etiological factors, and the social, economic, and environmental determinants that are relevant for both CDs and NCDs.

Design/methodology/approach

The paper reviews the available global frameworks for pandemic preparedness to highlight the governance challenges of addressing the dual agenda of NCDs and CDs during a public health emergency. It proposes key strategies to strengthen multilevel governance in support of countries to better prepare for public health emergencies through the engagement of a wide range of stakeholders across sectors.

Findings

Addressing both CD and NCD pandemics during public health emergencies requires (1) a new framework that unites the narratives and overcomes service and system fragmentations; (2) a multisectoral and multistakeholder governance mechanism empowered and resourced to include stakeholders across sectors and (3) a prioritized research agenda to understand the political economy of pandemics, the role played by different political systems and actors and implementation challenges, and to identify combined strategies to address the converging agendas of CDs and NCDs.

Research limitations/implications

The article is based on the review of available published evidence.

Practical implications

The uptake of the strategies proposed will better prepare countries to respond to NCD and CD pandemics during public health emergencies.

Originality/value

The article is the first of its kind addressing the governance challenges of the dual pandemic of NCDs and CDs in emergencies.

Details

International Journal of Health Governance, vol. 26 no. 2
Type: Research Article
ISSN: 2059-4631

Keywords

Article
Publication date: 12 September 2016

Jill Manthorpe, Jess Harris and Sam Mauger

The purpose of this paper is to review the literature on UK older people’s forums. Forums seek to influence statutory responses to ageing, and enable older people to speak up on…

Abstract

Purpose

The purpose of this paper is to review the literature on UK older people’s forums. Forums seek to influence statutory responses to ageing, and enable older people to speak up on matters important to them. The review examined three facets of forums: their membership, structures, and effectiveness.

Design/methodology/approach

Methods included searching databases, internet, and specialist libraries for materials relating to older people’s forums. Key points were extracted and source material described but not subject to quality appraisal. Relevant non-UK studies are included to draw contrast and comparisons.

Findings

Several studies and reports have explored forum members’ socio-demographic profiles, motivations and triggers for joining and the two-way rewards of participation. However, membership remains a minority activity, with only a small percentage of members actively engaged and the review highlights gaps in the literature on widening participation. Both statutory and voluntary sectors have supported forum development and sustainability. There is little data on formal structures but some exploration of the informal communications and behaviours that sustain them has been undertaken. Forums are viewed as effective but resource intensive. The size and representativeness of the membership, strength of influence and deployment of members’ expertise are all identified as potential contributors to effectiveness.

Research limitations/implications

Some material may not have been accessible and there is potential bias by greater inclusion of journal published materials than other possible sources. Material was not quality appraised, and research literature and self-reporting by forums are presented alongside each other.

Practical implications

Practitioners should familiarise themselves with current older people’s organisations locally to ensure that consultations are broad and reach different groups. While partnerships with voluntary sector health and care providers are encouraged some of these groups may not wish to represent all older people. Wider reach may provide multiple perspectives. Help in kind as well as financial resources may be welcomed by older people’s groups, such as meeting spaces, assistance with administration, and briefings that are accessible. Offering to meet with older people’s forums to discuss matters regularly may provide insight into experiences of services and changing needs earlier than professional feedback. Dismissing older people’s forums as made up of the “usual suspects” is likely to be unfair and unhelpful to building up positive relationships.

Originality/value

The review provides a preliminary assessment of the size and scope of research and grey literature on UK older people’s forums, synthesising points of similarity and difference and identifying clear gaps in the evidence.

Details

Working with Older People, vol. 20 no. 3
Type: Research Article
ISSN: 1366-3666

Keywords

Article
Publication date: 19 December 2017

Steve Iliffe and Jill Manthorpe

The purpose of this paper is to explore the current interest in leadership within the National Health Service (NHS), especially within medicine, as a solution to the slow rate of…

Abstract

Purpose

The purpose of this paper is to explore the current interest in leadership within the National Health Service (NHS), especially within medicine, as a solution to the slow rate of integration of health and social care services.

Design/methodology/approach

This paper is a conceptual analysis of policy documents and professional statements about leadership.

Findings

Leadership is a new common sense, promoted despite the limited evidence that it actually delivers. Leaders take risks, develop organisational vision and involve others in change using influence rather than hierarchic authority. They work together in ad hoc local networks, and, because leaders experience the work first hand, they are trusted by fellow professionals and bring to the organisation of work a flexible, immediate, policy-oriented dynamism and pragmatic adaptability.

Practical implications

This paper argues that the leadership movement represents a historic compromise between professionals (mostly medical) who want to shape decision making about service reconfiguration, and managers and politicians seeking ways to integrate health and social care services.

Originality/value

To the authors’ knowledge this conceptual analysis is the first to be applied to leadership within the NHS.

Details

Journal of Integrated Care, vol. 26 no. 1
Type: Research Article
ISSN: 1476-9018

Keywords

Article
Publication date: 12 October 2017

Laura Finley and Jill Levenson

The purpose of this paper is to use the authors’ reflections and a review of literature to assess the ways that universities have yet to fully include faculty members in their…

Abstract

Purpose

The purpose of this paper is to use the authors’ reflections and a review of literature to assess the ways that universities have yet to fully include faculty members in their sexual assault prevention initiatives. Recommendations for how faculty can assist are included.

Design/methodology/approach

The paper provides a review of literature regarding institutional factors related to sexual assault and the potential of faculty, followed by personal reflections by both authors, who together have more than four decades experience studying sexual assault, providing training and educational presentations, and serving victims as well as perpetrators of sexual violence.

Findings

The authors conclude that, despite White House mandates for training faculty and campus requirements that should utilize the expertise of faculty members, many campuses are relying heavily or exclusively on student affairs professionals and lawyers to create and implement sexual assault prevention programs. Faculty should, the authors assert, be involved in task forces, needs assessments, training, and other initiatives in order for campus prevention programs to be robust.

Research limitations/implications

The limitations of this paper are that it is based only on a review of literature and personal reflections from the authors, who teach at a small, Catholic, liberal arts school in South Florida. As such, the recommendations, while intended to be thoughtful, may be less appropriate for educators and administrators at different types of colleges or outside of the USA. Additional research on faculty experience with sexual assault prevention is recommended.

Practical implications

The recommendations provided in the paper should be useful to academic leaders who are developing or expanding sexual assault prevention initiatives. The paper also provides useful information for faculty members regarding how they can assist with these issues.

Social implications

Faculty members with training and expertise can and should be used to help craft campus policies, procedures, and programs related to sexual assault. In the USA, sexual assault training is required but has not been fully implemented.

Originality/value

Although much has been written about campus sexual assault, little research assesses the role of faculty. This paper is a preliminary effort to address how interpretations of US federal law include faculty and how faculty remain an untapped resource in terms of sexual assault prevention.

Details

Journal of Aggression, Conflict and Peace Research, vol. 10 no. 2
Type: Research Article
ISSN: 1759-6599

Keywords

Article
Publication date: 18 June 2021

Jill O. Jasperson, Thomas E. Dearden and Ronald Mellado Miller

In 2015, Utah enacted the first white-collar crime (WCC) registry. Similar to sex offender registries, this registry provides demographic information to the public. Utah’s law…

Abstract

Purpose

In 2015, Utah enacted the first white-collar crime (WCC) registry. Similar to sex offender registries, this registry provides demographic information to the public. Utah’s law includes convicted offenders of second-degree felonies for a variety of non-violent, financial crimes, including securities fraud, insurance fraud and theft by deception (H.B. 378, 2015). The purpose of this paper is to examine the perceptions of this new registry.

Design/methodology/approach

A survey was built in 2016 to better understand the perceptions of said WCC registry. This paper considers the relationships between demographic variables, fear of crime and support for Utah’s WCC registry using data from over 968 university students in Utah.

Findings

The authors find strong support for the registry, with 76% of the sample supporting its implementation. Only one variable, social political affiliation, was significant. Those who defined themselves as social strong liberals were more likely to select somewhat support rather than definitely support the registry.

Originality/value

This is the first paper that we know of to examine support for a WCC registry.

Details

Journal of Financial Crime, vol. 29 no. 2
Type: Research Article
ISSN: 1359-0790

Keywords

Article
Publication date: 31 August 2010

Jill Hooks, Natasja Steenkamp and Ross Stewart

Companies use figures within the annual report to send messages. The purpose of this paper is to explore the opinions and understandings of annual report preparers who produce the…

Abstract

Purpose

Companies use figures within the annual report to send messages. The purpose of this paper is to explore the opinions and understandings of annual report preparers who produce the figures and users who interpret them. The focus is on figures that the authors consider convey messages about the company's intellectual capital (IC).

Design/methodology/approach

The paper used a questionnaire to obtain the opinions of “informed investors” and conducted interviews with the preparers of the annual reports. It compared the opinions of the two respondent groups.

Findings

Preparers and users bring multiple meanings to the figures. Users overlooked some messages which were complex and symbolic and also perceived more messages than intended by the preparers. The two respondent groups generally perceived brands, corporate image building and aspects related to employees as the IC items best portrayed in the selected figures. Most users and some preparers perceived the main reason for using figures was their strength as a marketing tool.

Research limitations/implications

The paper is exploratory in nature and there is scope to extend the work to a greater number of annual reports and/or figures. The research is limited by the use of students as a proxy for users of annual reports.

Practical implications

The findings may be helpful to annual report preparers in understanding the rhetorical impact of images. Such understanding will help them in choosing figures which are effective and persuasive when seeking user engagement.

Originality/value

The authors are not aware of any prior research that examines the perceptions of preparers and users in respect of messages conveyed through figures, and, in particular, research that incorporates aspects of IC in corporate annual report figures. The paper, therefore, extends the empirical literature on IC.

Details

Qualitative Research in Accounting & Management, vol. 7 no. 3
Type: Research Article
ISSN: 1176-6093

Keywords

Article
Publication date: 17 February 2012

Jill Greenfield

This article seeks to explore the use of surveillance in personal litigation.

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Abstract

Purpose

This article seeks to explore the use of surveillance in personal litigation.

Design/methodology/approach

The paper involves a discussion drawing upon case material in relation to acquired brain injury.

Findings

Surveillance can have a detrimental effect upon the person with traumatic brain injury's emotional state and psychological wellbeing, adversely effecting rehabilitation and potentially producing misleading information.

Practical implications

This paper raises awareness of the possible ramifications of surveillance and the need for vigilance by families and social care staff.

Originality/value

The paper highlights the ethical implications and potential adverse effects of surveillance.

Details

Social Care and Neurodisability, vol. 3 no. 1
Type: Research Article
ISSN: 2042-0919

Keywords

Article
Publication date: 22 August 2023

Chee-Hua Chin, Winnie Poh Ming Wong, Tat-Huei Cham, Jun Zhou Thong and Jill Pei-Wah Ling

This study aims to investigate how artificial intelligence (AI)-powered smart home devices affect young consumers' requirements for convenience, support, security and monitoring…

Abstract

Purpose

This study aims to investigate how artificial intelligence (AI)-powered smart home devices affect young consumers' requirements for convenience, support, security and monitoring, as well as their ability to advance environmental sustainability. This study also examines the variables that impact users' motivation to use AI-powered smart home devices, such as perceived value, ease of use, social presence, identity, technology security and the moderating impact of trust.

Design/methodology/approach

The responses from residents of Sarawak, Malaysia, were collected through online questionnaires. This study aimed to examine the perceptions of millennials and zillennials towards their trust and adoption of AI-powered devices. This study used a quantitative approach, and the relationships among the study constructs were analysed using partial least squares - structural equation modelling.

Findings

The present study found that perceived usefulness, ease of use and social presence were the main motivators among actual and potential users of smart home devices, especially in determining their intentions to use and actual usage. Additionally, there was a moderating effect of trust on the relationship between perceived ease of use, social presence, social identity and intention to use AI-powered devices in smart homes.

Originality/value

To the best of the authors’ knowledge, this is one of the first studies to examine the factors influencing smart technology adoption. This study provided meaningful insights on the development of strategies for the key stakeholders to enhance the adoption and usage of AI-powered smart home devices in Sarawak, one of the promising Borneo states. Additionally, this study contributed to the growing body of knowledge on the associations between technology acceptance model dimensions, intention and actual usage of smart technology, with the moderating impact of trust.

Details

Young Consumers, vol. 25 no. 1
Type: Research Article
ISSN: 1747-3616

Keywords

Article
Publication date: 1 January 1991

Jill Davies

This condition is very common but candiet help? Jill Davies PhD reports

Abstract

This condition is very common but can diet help? Jill Davies PhD reports

Details

Nutrition & Food Science, vol. 91 no. 1
Type: Research Article
ISSN: 0034-6659

Keywords

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