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1 – 9 of 9The relevance of digital technology and knowledge management (KM) has been increasing continuously owing to their importance in sustainability. However, research on which…
Abstract
Purpose
The relevance of digital technology and knowledge management (KM) has been increasing continuously owing to their importance in sustainability. However, research on which technology leads to collaboration in KM and how it affects sustainability is lacking. Therefore, this study aims to analyze knowledge collaboration management technologies for sustainable growth based on academic literature and technology patents.
Design/methodology/approach
This paper analyzed current technology and academic trends in KM using BERTopic, an artificial intelligence natural language processing model, and proposed future promising candidate technologies and potential application areas in terms of collaboration and sustainability.
Findings
From the textual data of research papers and patents, this paper extracted 10 and 47 major topics, respectively. Moreover, five potential and feasible candidate patents along with their applicable fields were recommended.
Originality/value
The strength of this study is its analysis of the technologies affecting collaboration and sustainability in KM. This paper found that new digital technologies (i.e. artificial intelligence, cloud computing and big data) impact organizations’ KM and have the potential for collaboration. Digital technologies have a positive impact on corporate smartness directly and sustainability and inclusion indirectly. This paper argued that organizations should understand and identify various promising technological factors and apply them to their KM from a collaboration perspective.
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Technological tools for knowledge management (KM) actively support and enhance knowledge acquisition and sharing in organizations. However, technology for KM has been…
Abstract
Purpose
Technological tools for knowledge management (KM) actively support and enhance knowledge acquisition and sharing in organizations. However, technology for KM has been understudied, especially in terms of disruptive technologies (DTs). There is a need to identify how DTs, which are becoming increasingly important in industry and society, are applied to KM and their impact. This paper aims to examine the current state of technology and DT adoption in KM.
Design/methodology/approach
The analysis involves four steps. First, we examine the current status of DT in academia through a keyword co-occurrence network of literature. Second, we analyze the technological convergence (TC) of KM technology through the cooperative patent classification code co-classification analysis of patents. Third, we explore the main topics of KM technologies using BERTopic, and finally, we explore the introduction of DT into KM technologies and suggest potential TC combinations for the future.
Findings
KM technologies can be categorized into four main topics (knowledge acquisition, sharing, searching, and transfer), and DT is most often applied to knowledge transfer and acquisition. The DTs that are attracting attention from academia and industry are artificial intelligence, augmented and virtual reality, and blockchain, which have applications in healthcare, supply chain management, and human resource management.
Originality/value
The findings provide useful insights for organizations to build a technology roadmap for KM. They can also improve the rigid mindset of organization employees toward DT adoption and innovation. By adopting a KM system that leverages DT, organizations will be able to manage and operate efficiently and systematically.
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Jihye Oh, Daeyeon Cho and Doo Hun Lim
The purpose of this paper is to investigate the mediating effect of practicing core values on the relationship between authentic leadership and work engagement in a Korean…
Abstract
Purpose
The purpose of this paper is to investigate the mediating effect of practicing core values on the relationship between authentic leadership and work engagement in a Korean corporate environment.
Design/methodology/approach
Self-report data on authentic leadership, practicing core values, and work engagement were obtained from 281 employees of three major corporations in South Korea. Structural equation modeling was adopted to analyze the data.
Findings
The results revealed a direct and significant influence of authentic leadership on both practicing core values and work engagement. In addition, practicing core values was found to have a partial mediating effect on the relationship between authentic leadership and work engagement.
Research limitations/implications
This study revealed a three-factor model of authentic leadership compared to the four-factor model found in western cultural contexts. Similar findings are indicated for other Asian countries. A rigorous future study is warranted to validate the psychometric structure across different cultural settings. Harman’s single factor test was performed to address the common method variance issue.
Practical implications
Practicing core values functioned as a catalyst for developing authentic leaders. Therefore, it is necessary that organizational development practitioners perform developmental activities to purposefully facilitate practicing core values.
Originality/value
The study falls under the isolated or disregarded researched topic of the practicing core values in relation to authentic leadership and work engagement.
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Jiyoung Kim, Jihye Ellie Min and Linh Ha Le
Adopting the theory of parasocial interaction (PSI) and schema theory, this study proposes that a brand’s personalized response and brand familiarity on a corporate blog will lead…
Abstract
Purpose
Adopting the theory of parasocial interaction (PSI) and schema theory, this study proposes that a brand’s personalized response and brand familiarity on a corporate blog will lead to higher perceived brand similarity, credibility and blog recommendation intention.
Design/methodology/approach
A 2 (brand familiarity: high, low) × 3 (brand responses: none, automated and personal) experimental design was developed to test the hypothesized relationships. A total of 474 qualified data were collected using an online survey. ANOVA was utilized to test the research hypotheses.
Findings
Study results revealed that personalized messages lead to stronger perceived brand similarity, credibility and blog recommendation intention than those exposed to automated and no response. Brand familiarity also significantly influenced perceived brand similarity, brand credibility and blog recommendation intention. Further, the study analysis revealed an interesting interaction effect between brand awareness and brand response on recommendation intention.
Originality/value
The study provides meaningful implications and suggestions for the effective corporate blogging strategy to influence consumers’ attitudes and image toward brands and establish strong brand equity and relationships with customers.
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Jiyoung Kim, Rebecca Melton, Jihye Ellie Min and Bu Yong Kim
The purpose of this research is to conduct an exploratory study to discover if presenting consumers with a certain content type (i.e. product-focused content with informational…
Abstract
Purpose
The purpose of this research is to conduct an exploratory study to discover if presenting consumers with a certain content type (i.e. product-focused content with informational appeal, institution-focused content with emotional appeal, experience-focused content with emotional appeal,) and blog type (i.e. a corporate, sponsored or a personal blog) persuade consumers to form perceptions of credibility and similarity toward the fashion brand, which leads them to further engage with the brand through Electronic Word of Mouth (eWOM).
Design/methodology/approach
This study employs a 3(content type: product-focused, institution-focused, experience-focused) x 3(blog type: corporate, sponsored and personal) between-subjects design. Mock fashion blogs and content were developed in order to provide a realistic blogging experience for the participants. With 511 usable data collected, ANOVA was employed to test the relationships.
Findings
Findings reveal that content type, specifically product-focused content and experiential content, is an important consideration for illustrating similarities between the brand and consumers compared to institutional content. Product-focused content is found to be effective in encouraging consumer eWOM for the brand as well. Further, the interaction effect of blog type and content type was significant in establishing brand credibility. However, blog type did not influence any of the dependent variable.
Originality/value
This study brings meaningful suggestions to fashion brands on effective blog campaign, which eventually provide insights on how brands can influence female consumers to shape positive evaluation toward the brand.
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Jihye Park and Arim Kim
This study aims to examine the following issues: whether consumers use a dog’s facial expressions and gaze on a product’s packaging to interpret the emotions of a dog and evaluate…
Abstract
Purpose
This study aims to examine the following issues: whether consumers use a dog’s facial expressions and gaze on a product’s packaging to interpret the emotions of a dog and evaluate product quality and how owner identification with the dog moderates the effect of a dog’s facial expressions on product evaluations.
Design/methodology/approach
A field study and three lab experiments were conducted to examine the moderating roles of a dog’s gaze on the product package (Study 1) and owner–dog identification (Study 2) in the effect of facial expressions of a dog on product evaluations.
Findings
Results showed that the facial expressions of a dog presented on the product package influenced the perceived mood of a dog and product quality evaluation. The effects of the facial expressions were strengthened when the dog looked at the front. Furthermore, those who were more likely to identify with their dog tended to be more responsive to the dog with a smiling face and evaluated the product quality more positively than those who were less likely to identify with their dog.
Practical implications
Marketing practitioners in the pet industry can use the findings of this study to select and place an appropriate pet image on the product package. Happy facial expressions and the direct gaze of a pet can influence positive evaluations of a product and, as a result, increase the purchase intention. Product managers also can place words, phrases or images on the product package that highlight a dog as an inseparable part of the owner’s everyday life and as a representation of his/her identity. Emphasizing the owner’s dog as an extension of him/herself or a part of his/her identities can encourage the active processing of a dog’s facial expressions on the product package and the positive evaluation of a product.
Originality/value
The present work adds valuable empirical findings to the limited marketing literature for the pet-related industry. The results of the experiments showed how consumers process the facial expressions and gaze of a dog and use them to infer the quality of a product. Furthermore, the findings extend prior literature reporting that dog owners with a greater identification are more likely to humanize their pet dogs and develop empathetic abilities.
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Jihye Oh, Melika Shirmohammadi, Shinhee Jeong and Jia Wang
Military officials who become accustomed to the distinct culture of the military face a variety of challenges when attempting to transition into the civilian workforce as…
Abstract
Purpose
Military officials who become accustomed to the distinct culture of the military face a variety of challenges when attempting to transition into the civilian workforce as veterans. These hardships even pertain to short- and mid-term veterans (SMVs) who leave the military at early career stages to pursue alternative career options. In this study, the authors explored the career construction decisions made by South Korean SMVs who left their military careers and successfully transitioned into the civilian workforce.
Design/methodology/approach
The authors used a phenomenology approach and conducted a semi-structured interview with 19 SMVs to unpack their career transition experiences.
Findings
The authors identified the motivational factors that encourage SMVs to develop their four career adaptabilities and illustrated the necessity for such qualities pre- and post-transition. Furthermore, the authors characterized each individual experience by the theoretical constructs of career adaptability and highlighted the contextual characteristics that prompted the emergence of career adaptability.
Originality/value
This study contributes to the understanding of career mobility at early career stages and how career adaptability is developed and manifested in the context of transitioning from the military to civilian society.
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Dongwon Choi, Minyoung Cheong and Jihye Lee
While the Ohio State leadership approach had been forgotten for several decades, scholars in the field of leadership have begun revisiting the validity and the role of leader…
Abstract
Purpose
While the Ohio State leadership approach had been forgotten for several decades, scholars in the field of leadership have begun revisiting the validity and the role of leader consideration and initiating structure. Building on self-expansion theory, this study suggest the effects of leader consideration and initiating structure on employee task performance. Also, integrating self-expansion theory and regulatory fit theory, the purpose of this paper is to propose and examine the moderating role of employee regulatory focus on the relationship between the Ohio State leadership behaviors and employee task performance, which was mediated by emloyees’ creative behavior as well as citizenship behavior.
Design/methodology/approach
To test the hypothesized model of this study, cross-sectional data were collected using questionnaires. Pairs of survey packages, which included group-member surveys and a group-leader survey, were handed out to employees in organizations. The authors collected data from 47 groups and 143 group members in 25 private companies in the Republic of Korea, including from financial, technology, manufacturing, and research and development organizations.
Findings
The results showed that leader consideration exerts significant effects on employee task performance. Also, the authors found the moderating role of employee regulatory promotion focus on the relationship between leader consideration/initiating structure and employee task performance, which were mediated by creative behavior and citizenship behavior.
Originality/value
This study contributes to the advancement of the Ohio State leadership approach by integrating self-expansion theory and regulatory fit theory to investigate the distinct mechanisms and boundary conditions of its leadership process. The current study also contributes to the literature on extra-role behavior that the Ohio State leadership behavioral dimensions can be considered as one of the antecedents of employees’ creative and citizenship behavior.
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Kyuho Lee, Melih Madanoglu, Steve W. Henson and Jae-Youn Ko
Confucian philosophy emphasizes gender roles that place significant restrictions on the consumption of non-traditional products. The authors use wine to advance our understanding…
Abstract
Purpose
Confucian philosophy emphasizes gender roles that place significant restrictions on the consumption of non-traditional products. The authors use wine to advance our understanding of how South Korean female consumers have established a new female gender role and identity by adopting new communities that allow non-traditional consumption while still accepting gender roles. This paper aims to examine how South Korean female consumers create a unique consumption culture with respect to wine consumption.
Design/methodology/approach
A hermeneutic approach was adopted to understand what motivates South Korean female consumers to join a wine consumption community and their perceptions about consuming wine. Researchers conducted 26 semi-structured face-to-face interviews that ranged from 45 to 120 min, with an average duration of 1 h.
Findings
The results of the study suggest that wine can be a medium for emancipating women from traditional gender roles and social images of women embedded in South Korean society that call for women to sacrifice themselves for their families. In addition, the study’s findings suggest that Western wine marketers need to understand the power of wine consumption communities that are a unique consumption ritual among South Korean female wine consumers.
Originality/value
South Korean female respondents drink wine as both a way to seek pleasure through a Western alcoholic beverage and to consume and experience Western culture and lifestyles. However, South Korean female respondents tend to drink wine within consumption communities, which are a powerful consumption ritual in South Korea. In other words, although South Korean female respondents consume wine to experience and learn about Western culture and lifestyles, they have entirely not abandoned their traditional consumption rituals.
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