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Based on the stressor-detachment theory, this study aims to investigate the effect of daily customer mistreatment on proactive service performance and ego depletion, mediated by psychological detachment inhibition during the evening. Additionally, this study endeavors to investigate the dual moderating role of prosocial motivation.

A time-lagged, diary daily survey involving 74 participants over 8 consecutive workdays was conducted to test the hypotheses.

The findings indicate that the psychological detachment inhibition during the evening of Day t mediates the impact of Day t’s customer mistreatment on Day t + 1’s proactive service performance and ego depletion. Furthermore, although prosocial motivation was found to intensify the impact of customer mistreatment on psychological detachment inhibition, it alleviated the negative association between psychological detachment inhibition and proactive service performance.

When employees experience customer mistreatment, hospitality managers should not only provide emotional reassurance and resolve any related issues promptly but also encourage employees to engage in activities that distract them and help them to relax and recharge, especially for those who exhibit high prosocial motivation. Moreover, hiring employees with high prosocial motivation is recommended for hospitality organizations to enable them to maintain high service performance.

This study focuses on psychological detachment inhibition during the evening linking within-person design and daily spill-over impact, enriching the mechanisms through which the repercussions of daily customer mistreatment extend beyond the immediate workday and affect individuals’ outcomes. This study also expands upon the existing literature by clarifying the dual aspects – both detrimental and beneficial – of prosocial motivation.

With the rapid advancement in the automotive industry, the friction coefficient (FC), wear rate (WR) and weight loss (WL) have emerged as crucial parameters to measure the performance of automotive braking systems, so the FC, WR and WL of friction material are predicted and analyzed in this work, with an aim of achieving accurate prediction of friction material properties.

Genetic algorithm support vector machine (GA-SVM) model is obtained by applying GA to optimize the SVM in this work, thus establishing a prediction model for friction material properties and achieving the predictive and comparative analysis of friction material properties. The process parameters are analyzed by using response surface methodology (RSM) and GA-RSM to determine them for optimal friction performance.

The results indicate that the GA-SVM prediction model has the smallest error for FC, WR and WL, showing that it owns excellent prediction accuracy. The predicted values obtained by response surface analysis are closed to those of GA-SVM model, providing further evidence of the validity and the rationality of the established prediction model.

The relevant results can serve as a valuable theoretical foundation for the preparation of friction material in engineering practice.

This paper aims to review the status of development of building information modelling (BIM), its trends and themes across the six continents of the world.

A total of 914 journal articles sought from the search engine of Web of Science (WOS) based on the country/region option of the WOS to group them into continents. A best-fit approach was then applied in selecting the suitable software programmes for the scientometric analysis and comparisons and deductions were made.

The findings revealed that there are differences in the development of BIM across the six continents of the world. South America and Africa are lagging in the BIM research and Australia and Asia are growing, whilst Europe and North America are ahead. In addition, there exist differences in the research themes and trends in these continents as against the single view presented in extant studies.

This study introduced a new approach to carry out a comparative and taxonomic review and has provided both academic researchers and industrial practitioners with a clear status of development of BIM research and the trend across the six continents of the world.

This article examines how personality types of tutors affect group interaction at a distance learning institution in Hong Kong. All participants of this study are Chinese, and they were given two personality assessment tools to complete: (1) the Myers‐Briggs Type Indicator which was developed in the West in the early 1940s; and (2) the Chinese Personality Assessment Inventory which was developed in Hong Kong in the early 1990s. The CPAI consists of personality constructs of specific interest to people of Chinese culture but that were not covered in most of the translated personality inventories. The purpose of using two personality tests is to explore whether a culturally specific instrument will be a more comprehensive measure that can reveal particular distinctive factors in the relevant culture.

This study compared different types of full-time caregiver (e.g., children, older adults, COVID-19 patients) and subgroups (e.g., disability, race/ethnicity, sexual orientation) in the United States during the COVID-19 pandemic for potentially meaningful distinctions.

Data from the 9,854 full-time caregivers identified in Phase 3.2 (July 21–October 11, 2021) of the US Census Household Pulse Survey (HPS) were analyzed in this study using multinomial logistic regression to examine relationships between caregiver types, marginalized subgroups, generation, and vaccination status.

The prevalence of caregiving was low, but the type of full-time caregiving performed varied by demographic group (i.e., disability, race/ethnicity, sexual orientation, gender, generation, and vaccination status). The relative risk of being a COVID-19 caregiver remained significant for being a member of each of the marginalized groups examined after all adjustments.

To date, the HPS has not been analyzed to predict the type of full-time informal caregiving performed during the COVID-19 pandemic or their characteristics. Research limitations of this analysis include the cross-sectional, experimental dataset employed, as well as some variable measurement issues.

Prior informal caregiver research has often focused on the experiences of those caring for older adults or children with special healthcare needs. It may be instructive to learn whether and how informal caregivers excluded from paid employment during infectious disease outbreaks vary in meaningful ways from those engaged in other full-time caregiving. Because COVID-19 magnified equity concerns, examining demographic differences may also facilitate customization of pathways to post-caregiving workforce integration.

This paper aims to analyse remotely piloted aircraft system (RPAS) integration in non-segregated terminal airspace. This work aims to identify the potential airspace volumes where a free operation of RPAS can be developed by analysing the airspace design of the terminal airspace.

The methodology considers five crucial elements of the airspace design: obstacles, prohibited, restricted and dangerous zones, aerodrome zones, departing and arriving procedures and visual corridors. Free operation of RPAS is performed in those airspace volumes that no interaction with instrumental flight rules (IFR) flights is expected. Free RPAS airspace volumes are separated through current IFR separation minima.

The results show there is a significant amount of available airspace that RPAS can operate without interaction with conventional aircraft. The more significant risks are allocated by the limitations imposed by departing and arriving procedures in the terminal airspace.

The methodology is applied to medium-dense terminal airspace. This work assumes RPAS can perform visual or instrumental flights.

RPAS is a capital issue for the majority of aviation actors. This work underlay the further development of a methodology regarding airspace design for RPAS in a terminal control area.

Against the backdrop of the global reshaping of supply chains, supply chain ecosystems have emerged as a critical force in ensuring the high-quality development of enterprises and fostering stable economic growth. However, a systematic theoretical understanding of how to construct these supply chain ecosystems remains nascent. This study aims to explore the mechanism of the process of building supply chain ecosystems between digital innovation platform enterprises and digital trading platform enterprises from the perspective of dynamic capabilities.

An explanatory case study is conducted based on a theoretical framework grounded on dynamic capabilities view. Two preeminent digital platform enterprises in China (Haier and JD.com) are studied. The authors primarily conducted this research by collecting a large volume of these Chinese public materials.

First, the construction processes of supply chain ecosystems in both digital platform enterprises can be delineated into three stages: embryonic, development and maturity. Second, digital innovation platform enterprises’ construction process is primarily influenced by factors such as production and operational collaboration, consumer demand and research and development. This influence is exerted through interactions on digital platforms and within sub-ecosystems. Meanwhile, digital trading platform enterprises’ construction process is influenced by factors such as infrastructure development, consumer demand and financial support, driving dynamic capability formation through multi-party cooperation and ecological interactions based on conceptual identity.

In the establishment of supply chain ecosystems, digital platform enterprises should prioritize the cultivation of opportunity expansion, resource integration and symbiotic relationship capabilities. Furthermore, this study shows that digital platform enterprises need to actively adjust their interactive relationships with cooperating enterprises based on changes in the market, industry, policies and their own developmental stages.

This study addresses prior deficiencies in understanding the comprehensive construction of supply chain ecosystems and provides significant insights to enhance the theoretical foundation of supply chain ecosystem studies. Additionally, this paper uncovers the dynamic capability development behaviors and contextual features inherent in the construction process of supply chain ecosystems by digital platform enterprises.

The cost-oriented robotic assembly line balancing problem (cRALBP) has practical importance in real-life manufacturing scenarios. However, only a few studies tackle the cRALBP using exact methods or metaheuristics. This paper aims to propose a hybrid particle swarm optimization (PSO) combined with dynamic programming (DPPSO) to solve cRALBP type-I.

Two different encoding schemes are presented for comparison. In the frequently used Scheme 1, a full encoding of task permutations and robot allocations is adopted, and a relatively large search space is generated. DPSO1 and DPSO2 with the full encoding scheme are developed. To reduce the search space and concern promising solution regions, in Scheme 2, only task permutations are encoded, and DP is used to obtain the optimal robot sequence for a given task permutation in a polynomial time. DPPSO is proposed.

A set of instances is generated, and the numerical experiments indicate that DPPSO achieves a tradeoff between solution quality and computation time and outperforms existing algorithms in solution quality.

The contributions of this paper are three aspects. First, two different schemes of encoding are presented, and three PSO algorithms are developed for the purpose of comparison. Second, a novel updating mechanism of discrete PSO is adjusted to generate feasible task permutations for cRALBP. Finally, a set of instances is generated based on two cost parameters, then the performances of algorithms are systematically compared.

The purpose of this paper is to obtain the reachable domain (RD) for spacecraft with a single normal impulse while considering both time and impulse constraints.

The problem of RD is addressed in an analytical approach by analyzing for either the initial maneuver point or the impulse magnitude being arbitrary. The trajectories are considered lying in the intersection of a plane and an ellipsoid of revolution, whose family can be determined analytically. Moreover, the impulse and time constraints are considered while formulating the problem. The upper bound of impulse magnitude, “high consumption areas” and the change of semi-major axis and eccentricity are discussed.

The equations of RD with a single normal impulse are analytically obtained. The equations of three scenarios are obtained. If normal impulse is too large, the RD cannot be obtained. The change of the semi-major axis and eccentricity with large normal impulse is more obvious. For long-term missions, the change of semi-major axis and eccentricity leaded by multiple normal impulses should be considered.

The RD gives the pre-defined region (all positions accessible) for a spacecraft under a given initial orbit and a normal impulse with certain magnitude.

The RD for spacecraft with normal impulse can be used for non-coplanar orbital transfers, emergency evacuation after failure of rendezvous and docking and collision avoidance.