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1 – 10 of 41Ji Min Shim, Won Seok Lee, Joonho Moon and Myungkeun Song
The purpose of this study is to identify the attributes that statistically affect reason intention. The triple bottom line, a theoretical framework of corporate social…
Abstract
Purpose
The purpose of this study is to identify the attributes that statistically affect reason intention. The triple bottom line, a theoretical framework of corporate social responsibility (CSR) consisting of economic, social and environmental subdimensions, is used as the theoretical foundation.
Design/methodology/approach
In this study, price fairness, quarantine and hygiene, and eco-friendliness represent economic, social and environmental CSR, respectively. Amazon Mechanical Turk is used for data collection. The valid number of observations is 474. Structural equation modeling is implemented to test the research hypotheses.
Findings
The results indicate that price fairness, quarantine and hygiene positively affect the reuse intention of coffee shops. However, eco-friendliness appears to be an attribute that does not significantly affect reuse intention.
Originality/value
This study theoretically contributes to the literature by demonstrating the explanatory power of triple bottom line theory for café customer intention.
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Joonho Moon, Myungkeun Song, Won Seok Lee and Ji Min Shim
This study aims to explore the structural relationship among food quality, usefulness, ease of use, convenience, brand trust and willingness to pay. The technology acceptance…
Abstract
Purpose
This study aims to explore the structural relationship among food quality, usefulness, ease of use, convenience, brand trust and willingness to pay. The technology acceptance model was used as the theoretical foundation of this work.
Design/methodology/approach
Amazon Mechanical Turk was used to recruit survey participants, and 436 valid observations were ultimately used for the analysis. In the data analysis, the structural relationships between variables were explored through structural equation modeling.
Findings
The results of hypothesis testing show that ease of use positively affects the usefulness of the Starbucks mobile application. Usefulness also exerts positive impacts on both brand trust and convenience. Moreover, brand trust is positively associated with food quality. Finally, willingness to pay is positively influenced by both convenience and brand trust.
Originality/value
This study contributes to the literature by not only validating the technology acceptance model using the Starbucks mobile application but also proposing food quality-related attributes in the domain of the café business.
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Yim‐Yu Wong, Tae Furuse and Thomas E. Maher
Outlines the Japanese system of protectionism as a global barrier and focuses on the rice markets as one of the first markets to be opened up. Analyses the reasons for this and…
Abstract
Outlines the Japanese system of protectionism as a global barrier and focuses on the rice markets as one of the first markets to be opened up. Analyses the reasons for this and offers strategies for overseas companies to take advantage of this opportunity. Suggest that these examples can then be applied to other markets.
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The purpose of this paper is to outline a framework for marketing cultural goods (e.g. music) to global markets by examining modes of entry and positioning strategies used by…
Abstract
Purpose
The purpose of this paper is to outline a framework for marketing cultural goods (e.g. music) to global markets by examining modes of entry and positioning strategies used by media producers of the South Korean music industry.
Design/methodology/approach
An historic analysis was implemented to investigate the modalities and structures through which cultural products are produced and disseminated. Data for this study came from 314 articles collected from www.allkpop.com, a leading English-language, South Korean popular culture news site.
Findings
The cultural technology framework consists of the institutionalization of cultural technology, exportation of cultural content, collaborations with local talent, and joint ventures with local markets.
Research limitations/implications
The findings emerge from an analysis of South Korean popular music industries, and further research is needed to generalize the results across cultural industries.
Practical implications
The cultural technology framework can be applied to cultural industries such as music, film, comics, and art, where culture and language could be barriers to adoption.
Originality/value
This study outlines a framework for the modes of entry and positioning strategies of cultural goods (e.g. music) in international markets. Extant literature has examined global marketing from the purview of durable consumer goods and brands, with limited insights into cultural products. More broadly, this paper addresses the call for more qualitative inquiry into international marketing topics.
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Won-Gil Hyung, Sangyong Kim and Jung-Kyu Jo
Applied a hybrid approach using genetic algorithms (GAs) for a case-based retrieval process in order to increase the overall improved cost accuracy for a case-based library. The…
Abstract
Purpose
Applied a hybrid approach using genetic algorithms (GAs) for a case-based retrieval process in order to increase the overall improved cost accuracy for a case-based library. The paper aims to discuss this issue.
Design/methodology/approach
A weight optimization approach using case-based reasoning (CBR) with proposed GAs for developing the CBR model. GAs are used to investigate optimized weight generation with an application to real project cases.
Findings
The proposed CBR model can reduce errors consistently, and be potentially useful in the early financial planning stage. The authors suggest the developed CBR model can provide decision-makers with accurate cost information for assessing and comparing multiple alternatives in order to obtain the optimal solution while controlling cost.
Originality/value
The system can operate with more accuracy or less cost, and CBR can be used to better understand the effects of factor interaction and variation during the developed system’s process.
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Jun Zha, Yaolong Chen and Penghai Zhang
The form error of shaft and hole parts is inevitable because of the machining error caused by rotation error of tool axis in machine tools where the elliptical form error is the…
Abstract
Purpose
The form error of shaft and hole parts is inevitable because of the machining error caused by rotation error of tool axis in machine tools where the elliptical form error is the most common in shaft and bearing bush. The purpose of this paper is to present the relationship between the elliptical form error and rotation accuracy for hydrostatic journal bearing in precision spindle and rotation table.
Design/methodology/approach
An error averaging effect model of hydrostatic journal bearing is established by using Reynolds equation, pressure boundary conditions, flux continuity equation of the land and kinetic equation of shaft in hydrostatic journal bearing. The effects of shaft and bearing bush on rotation accuracy were analyzed quantitatively.
Findings
The results reveal that the effect of shaft elliptical form error on rotation accuracy was six times larger than bearing bush. Therefore, to improve the rotation accuracy of hydrostatic journal bearing in spindle or rotation table, the machining error of shaft should be controlled carefully.
Originality/value
An error averaging model is proposed to evaluate the effect of an elliptical form error on rotation accuracy of hydrostatic journal bearings, which solves the Reynolds equation, the flux continuity equation and the kinetic equation. The determination of form error parameters of shaft and bearing bush can be yielded from finding results of this study for precision design of hydrostatic journal bearings.
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Claudia Stoian Bobalca, Oana Ţugulea, Mihaela Ifrim and Liviu-George Maha
As satisfaction is one of the most important conditions for loyalty, this study aims to investigate the main factors affecting online satisfaction for buying clothes from the…
Abstract
Purpose
As satisfaction is one of the most important conditions for loyalty, this study aims to investigate the main factors affecting online satisfaction for buying clothes from the internet. In this research, the authors followed two main objectives: (1) to identify factors influencing online satisfaction and (2) to determine the importance of the main determinants that explain online satisfaction in the retailing clothing sector.
Design/methodology/approach
The research combines qualitative and quantitative research methods. The authors used the focus group technique and a survey based on a questionnaire. For the first exploratory phase of the research, we conducted four focus groups with 21 women, 18–39 years old, who have at least two years experiences as online buyers and who made at least two acquisitions for clothing products in the past six months, from the same website. The purpose of this qualitative method was to understand the young women's perception about online satisfaction and to collect items to be included in the questionnaire. For the second quantitative phase of this study, the sample consisted of 241 participants. To analyse the data, two different types of inferential analysis were used: factor analysis (for identifying the factors that compose online customer satisfaction) and analysis of regression (to determine the most important factors that determine and predict online buyers' satisfaction).
Findings
The main results indicate that the significant factors determining a satisfactory experience in an e-retailing market are: good deal (savings), product expectations, customer service and website reputation.
Originality/value
The study is more relevant in the current pandemic context, when the consumer’s behaviour has changed and online shopping has substantially increased. The research can be used by companies that sell clothing on the internet and are interested in increasing their financial results and also their customers' satisfaction.
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Alp Ustundag and Aysenur Budak
Distribution network design (DND) has become an important strategic decision for supply chain managers with increasing competitive nature of the industry nowadays. The purpose of…
Abstract
Purpose
Distribution network design (DND) has become an important strategic decision for supply chain managers with increasing competitive nature of the industry nowadays. The purpose of this paper is to propose a web-based decision support system (DSS) for fuzzy distribution network optimization. For this purpose, a web-based DSS using fuzzy linear programming model is proposed to solve DND problem under uncertainty and a framework is created to optimize a distribution network.
Design/methodology/approach
In this study, the fuzziness in distribution network optimization is addressed. Fuzzy linear programming is used in a DSS to consider the uncertain and imprecise data. A web-based DSS architecture is presented. Furthermore, as an application, distribution network optimization is conducted for a company in the ceramics industry.
Findings
By using this DSS, the optimal transshipment amounts in the distribution network and the required facility and distribution centers can be determined for different fuzziness levels. In fact, for different uncertainty levels of input parameters, the planner can understand the range of optimum network planning costs. Based on the results of this study, planners will be able to decide how to develop the distribution network under uncertain demand.
Originality/value
Reviewing previous research in the related literature revealed that there are no studies presenting a web-based DSS using fuzzy linear programming model to solve this type of problems under uncertainty.
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Young Dae Ko and Byung Duk Song
In the tourism industry, unmanned aerial vehicles (UAVs) can perform monitoring and patrol missions to protect assets and tourists at attractions such as coastal areas, canyons…
Abstract
Purpose
In the tourism industry, unmanned aerial vehicles (UAVs) can perform monitoring and patrol missions to protect assets and tourists at attractions such as coastal areas, canyons, national parks, etc. Such use of UAVs can improve safety and security of tourism attraction and facilitate tourism industry. However, there is a key issue regarding economic investment and efficient operation for actual system implementation. The purpose of this paper is to provide a guideline for supporting economic investment and the efficient operation of UAV system in the tourism industry.
Design/methodology/approach
Ideas and methodologies have been proposed to overcome the fundamental limitations of commercial UAVs. A mathematical optimization model is developed to determine the optimal number of UAVs to be purchased, and its operation schedules simultaneously.
Findings
Using proposed concept and methodology, UAVs can support long duration of missions. Economic system design as well as the operation schedule is derived with the hypothesis data in Kkot-Ji beach in Korea. The proposed methodology and approach is expected to have huge potential at many tourism attractions to achieve the safety and security of tourists.
Practical implications
The result of this study can facilitate practical use of UAVs in the tourism industry. Furthermore, it is applicable in many industries that need UAV systems such as national defence, agriculture, disaster management, etc.
Originality/value
The proposed study suggests a solution to handle fundamental weakness of UAVs and support long duration of missions. In addition, this study incorporates economic system design issue and operation issue simultaneously.
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This study surveyed users and librarians who have been transforming libraries into a complex cultural space by reflecting the trends of the times, investigated and analyzed…
Abstract
Purpose
This study surveyed users and librarians who have been transforming libraries into a complex cultural space by reflecting the trends of the times, investigated and analyzed various status of complex cultural spaces, including perceptional differences among different groups and made an attempt to present a direction for the diversification of library's role.
Design/methodology/approach
This study analyzes the difference between the level of importance and the level of satisfaction for the operational style and use of complex cultural spaces, current status and use of programs and services of libraries as well as the perceptual difference between librarians and users. In order to do so, opinions were collected from librarians who operate complex cultural spaces and users who use the spaces.
Findings
First, the study compared to see if there is a difference between the preferred complex cultural space of libraries and the type of complex cultural space actually provided by libraries. Libraries do not only have data spaces but also made education space, performance space, exhibition space, rest space, community space and experience space available for users. Users were found to more frequently use exhibition space, performance space, rest space and education space among other spaces whereas the utilization rate of community space and experience space was identified to be significantly low. Second, this study also compared to see if there is a difference between users' preference for the type of programs operated by library's complex cultural spaces and the actual programs offered. The comparison of perceived differences between librarians who are the operators of the programs and users who participate in the programs is to compare and improve the consistency of supply and demand. As a result, it was found that the supply and demand for educational programs were most consistent, which would lead to higher participation rate and enhanced operational performance and satisfaction with libraries. Lastly, investigations were carried out to see whether there is a difference in the levels of importance and satisfaction for the operation of complex cultural spaces and perceptional difference between libraries and users. Comprehensively analyzing the results, in the first quadrant of “Keep the Good Work,” librarians showed a higher level of perception compared to users. In particular, librarians were found to have a different perception towards programs (contents) compared to users. Based on such results, a systematic program must be considered when planning for library programs in order to increase uses' satisfaction. In addition, in the second quadrant of “Concentrate Here,” with a high importance and low satisfaction, users showed a high level of importance for programs (contents) whereas libraries identified accessibility as a more important factor, indicating a big perceptional difference between users and librarians.
Research limitations/implications
This study examines the differences between the opinions of operators who create complex cultural spaces and operate programs in the spaces and the opinions of users who participate in the spaces and programs, and it was found that no other studies in Korea and overseas have done the same yet. In addition, it carries a significant meaning in that it does not only investigate the perceptions towards importance and satisfaction, but also suggests improvement directions based on the perceptional differences between users and librarians. In other words, librarians who implement policies at actual sites seem to be able to reflect the results of this study and decide the operation direction of the library.
Originality/value
Users also participate in various services and programs that library's complex cultural spaces offer and enjoy their cultural life. It carries a significant meaning in that the study evaluates the importance-satisfaction of factors affecting the use of complex cultural spaces of libraries by examining perceptions of those users who actually have the experience of using library's complex cultural spaces when the number of libraries attempting to transform into a multicultural space increases. The study made an attempt to enrich the knowledge and understanding of users' visit/use of libraries, suggest improvement directions and factors to focus. Continuous efforts and additional studies must be made in order to vitalize library's complex cultural spaces and secure the position of a cultural facility as well as a communication space located at the heart of regional society.
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